No one can hear me when I talk on the phone - LG V10 Q&A, Help & Troubleshooting

As the subject says, I thought my wife was crazy, but multiple people have said they can't hear me when I'm talking on this phone. Speakerphone works fine. Has anyone else had this issue? I did have voice clarity and noise suppression on, would that cause this kind of problem?

Do you use a case thatl covers the microphone hole?

drewcam888 said:
Do you use a case thatl covers the microphone hole?
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No case

This is the second or third thread on the subject. It does seem to be pretty common especially when you're NOT using a case.

mikeyinid said:
This is the second or third thread on the subject. It does seem to be pretty common especially when you're NOT using a case.
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Click to collapse
I didn't see any other threads, is there a fix?

Use a case? In the other thread it was suggested the issue isn't as bad when there is a case on the phone.

mikeyinid said:
Use a case? In the other thread it was suggested the issue isn't as bad when there is a case on the phone.
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Click to collapse
Then the fingerprint scanner doesn't work and defeats the purpose of having a rugged phone that isn't supposed to need a case. At any rate, I got this phone till g5 comes so not spending for a case

The fingerprint scanner works fine with a case. You just have to delete the ones you've already added and readd them.

Related

[Q] Camera rattle

Okay, so, I got my Photon replaced yesterday for wonky vibration, and that's working as it should. And, the phone doesn't have the same creakiness as the previous one, so that's a plus.
However, I now find that this one has a rattle that I've narrowed down to the camera. Basically, if I shake the phone (lightly) towards and away from you with the phone (not side to side, if you get my meaning), then there's a rattle in the general vicinity of the camera. The clincher is that there's an audible click when turning on the camera, and the rattle is no longer there. Turn the camera off, and the rattle returns.
Anybody else have this? I'm guessing it's the autofocus mechanism engaging, but I wouldn't have expected it to be loose when it's not turned on. And, I don't remember my previous Photon doing this.
Edit: this is not meant as a dig against the Photon. I love mine--it's arguably the best phone I've ever owned, so far. Fast, great build quality, I love the screen (easily viewed in sunlight, in particular), and decent enough battery life. I just want to know if my Photon is defective so that I can get it replaced or not--by itself, the rattle is hard to notice and not at all a problem.
Are you sure its not the battery slightly moving? I thought i had the same problem and it was the battery. Also get the clicking noise at start up. I think thats normal.?
Sent from my MB855 using XDA Premium App
Nope, it's absolutely something in the camera. Here's how I know: in the process of gently shaking the phone, I can hear the rattle, turn on the camera and hear an audible click, the rattle stops, turn off the camera, and the rattle immediately starts again.
+1 confirmed. Same here
Same here! I was wondering why it did that
Sent from my MB855 using Tapatalk
blues2009 said:
Are you sure its not the battery slightly moving? I thought i had the same problem and it was the battery. Also get the clicking noise at start up. I think thats normal.?
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
So, you have a click in the area of the battery when you start up? Do you get a click when you start your camera app (hold the camera to your ear and start the app)? Because if you get the click when your Photon boots, don't get it when the camera app starts, and don't have the rattle...
Hmmm.
newalker91 said:
*facepalm*
You guys are really starting to look for anything to consider wrong with this phone is seems. That rattle noise is the lense cover inside of the phone that covers the retina, it just hangs limp when the camera is off. Once you enter a camera app and initialize the camera, it is yanked off to the side to open the retina for pictures and is held securely in place. There is nothing wrong with the phone, it is supposed to do this.
Click to expand...
Click to collapse
Excuse me? I hear a noise in my phone that I've not heard on other phones I've owned, and that I don't remember hearing with my previous Photon, and so I post a question on a forum asking if others have heard it, and I get castigated for it? Seriously?
To keep the thread on track, I take it you hear the noise as well with your Photon? Because all I want to know is if it's normal for the phone (i.e., a preponderance of Photons exhibit the effect), and if it is, it's not a biggie. If it's not normal, then it could indicate a problem that could cause issues down the road.
Would it be so hard to simply answer the question asked? Yeesh.
newalker91 said:
The question was indeed answered. Don't pay any mind to the hostility, just starting to see way too many nitpicking threads over things that aren't even really a problem with the phone. Tends to portray a bad image for people scoping out the phone as a potential upgrade.
Click to expand...
Click to collapse
I updated my post to reflect how much I like my Photon. But seriously, not every concern that's raised is just a "nitpick."
newalker91 said:
The question was indeed answered. Don't pay any mind to the hostility, just starting to see way too many nitpicking threads over things that aren't even really a problem with the phone. Tends to portray a bad image for people scoping out the phone as a potential upgrade.
Click to expand...
Click to collapse
Incidentally, a note: mine is loud enough to easily hear from arm's length in a non-quiet room (i.e., in the living room while my family is yapping). Again, not trying to make a mountain out of a molehill, but is yours THAT loud? Some other references to this on other forums seem to imply that it's much fainter than mine...
Would love to see that, thanks.
Sent from my MB855 using Tapatalk

[Q] Has anybody successfully removed the cameras?

Long story short, new company doesn't allow cameras in their facilities and I'm having serious Thunderbolt withdrawals.
I was wondering if anybody had ever removed the cameras from their Thunderbolt and the phone still worked after the "surgery."
If you did, is there a specific procedure you would follow? I found this online: http://www.techrepublic.com/photos/...=47&tag=siu-container;photopaging#photopaging
But that guy is actually just tearing the phone apart. Is there a way to get to just the cameras without pulling the whole phone apart?
Sent from my ADR6400L using XDA Premium App
Go take a look at the FCC approval photos Adrynalyn posted... Not only will you be taking the phone apart, you'll be taking it apart to the BONE. I'm also pretty confident you'd destroy the phone in the process.
Curious... why would you even tell someone you've got the thing or show that it's got cameras on it, knowing the policy?
Jmc: I guarantee you're absolutely incorrect. There are many people who work in high security companies. There has to be at least one person who has done this.
loonatik78 said:
Go take a look at the FCC approval photos Adrynalyn posted... Not only will you be taking the phone apart, you'll be taking it apart to the BONE. I'm also pretty confident you'd destroy the phone in the process.
Curious... why would you even tell someone you've got the thing or show that it's got cameras on it, knowing the policy?
Click to expand...
Click to collapse
Why do you think I would destroy the phone?
As for your other question, sometimes security will sweep the entire building/staff, just in case. In those instances, if you're caught with a cameraphone, you're getting fired.
Sent from my ADR6400L using XDA App
infinite012 said:
Why do you think I would destroy the phone?
As for your other question, sometimes security will sweep the entire building/staff, just in case. In those instances, if you're caught with a cameraphone, you're getting fired.
Sent from my ADR6400L using XDA App
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Click to collapse
I think you'd destroy the phone because that camera isn't just a simple surface mount device like the power or volume micro-switches. It's an entire 8MP camera in a VERY tiny box. To kinda give you an idea how those things are mass produced, a solder paste is applied sort of like one might silk screen a shirt. Then the individual components are placed in their correct locations. Finally, the entire thing is baked in an oven to melt the soldier paste and adhere the components. If you want to see what I'm talking about, go to Qualcomm's website and look at the physical interface for the Snapdragon chip. Assuming the cameras is mounted in a remotely similar way, you're going to destroy the device removing them. Additionally, the FFC also functions as both a brightness and proximity sensor. Removing it would have consequences that would be difficult to predict.
infinite012 said:
Long story short, new company doesn't allow cameras in their facilities and I'm having serious Thunderbolt withdrawals.
I was wondering if anybody had ever removed the cameras from their Thunderbolt and the phone still worked after the "surgery."
If you did, is there a specific procedure you would follow? I found this online: http://www.techrepublic.com/photos/...=47&tag=siu-container;photopaging#photopaging
But that guy is actually just tearing the phone apart. Is there a way to get to just the cameras without pulling the whole phone apart?
Click to expand...
Click to collapse
Would filling over it with some sort of hard/opaque/sticky/permanent adhesive substance suffice? Something like putting epoxy or something over the lens so it renders it no longer useful.
yareally said:
Would filling over it with some sort of hard/opaque/sticky/permanent adhesive substance suffice? Something like putting epoxy or something over the lens so it renders it no longer useful.
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Click to collapse
That might work for the rear camera, but the FFC needs to function correctly to control screen brightness and proximity.
loonatik78 said:
That might work for the rear camera, but the FFC needs to function correctly to control screen brightness and proximity.
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Click to collapse
I dont know about that. Very few android phones have a front facing camera and they function just fine. Besides you can manually adjust brightness. The proximity sensor also has nothing to do with the camera. It's located under the speaker for receiving calls near the LED.
yareally said:
I dont know about that. Very few android phones have a front facing camera and they function just fine. Besides you can manually adjust brightness. The proximity sensor also has nothing to do with the camera. It's located under the speaker for receiving calls near the LED.
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Click to collapse
I was wrong. You're right about the prox sensor. Still, the devices that lack the FFC use a light sensor instead. I'd go nuts trying to adjust the screen all the time. If it were completely removed, there's still no promise the screen would even light up.
loonatik78 said:
I was wrong. You're right about the prox sensor. Still, the devices that lack the FFC use a light sensor instead. I'd go nuts trying to adjust the screen all the time. If it were completely removed, there's still no promise the screen would even light up.
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Click to collapse
Yeah that would be a pain, lol, but maybe he's desperate enough he doesn't care. He would obviously be addicted to his phone way more than I would be if so
yareally said:
Yeah that would be a pain, lol, but maybe he's desperate enough he doesn't care. He would obviously be addicted to his phone way more than I would be if so
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Well, it's stuff like this that's the reason RIM still builds their top tier BlackBerrys with and without cameras.
Maybe this is too simple but how about just leave your phone in your car?
Sent from my Synergized Thunderbolt via XDA Premium App
Just a suggestion to the OP, there's been others that have asked the same question before. Might try looking through those http://www.google.com/search?client...ndroid+phone&sourceid=opera&ie=utf-8&oe=utf-8 for different solutions.
Yeah, I've been doing that (leaving phone in car), but I'm getting bored of the playlists on my ipod and would like to spice it up with Pandora.
Also, I would like to be able to receive emergency calls/texts from my family.
I have searched Google, which is how I got that first link with the teardown. If you guys think it's unwise to take out the cameras after looking at that, please say so. If you're making assumptions about the necessity of the cameras, take a look at the link.
infinite012 said:
Yeah, I've been doing that (leaving phone in car), but I'm getting bored of the playlists on my ipod and would like to spice it up with Pandora.
Also, I would like to be able to receive emergency calls/texts from my family.
I have searched Google, which is how I got that first link with the teardown. If you guys think it's unwise to take out the cameras after looking at that, please say so. If you're making assumptions about the necessity of the cameras, take a look at the link.
Click to expand...
Click to collapse
Functionality aside, simply how that big one on the rear is mounted would dissuade me.
infinite012 said:
Yeah, I've been doing that (leaving phone in car), but I'm getting bored of the playlists on my ipod and would like to spice it up with Pandora.
Also, I would like to be able to receive emergency calls/texts from my family.
I have searched Google, which is how I got that first link with the teardown. If you guys think it's unwise to take out the cameras after looking at that, please say so. If you're making assumptions about the necessity of the cameras, take a look at the link.
Click to expand...
Click to collapse
It's your phone, but I wouldn't mess with it unless I knew what I were doing with it.
Remove the camera apps, you can't take a picture with it if the application to take it has been removed. (i'm sure the company won't believe it, but it is a solution)
g00s3y said:
Remove the camera apps, you can't take a picture with it if the application to take it has been removed. (i'm sure the company won't believe it, but it is a solution)
Click to expand...
Click to collapse
If only it were that simple. I didn't believe it at first, but people get fired for having camera capable phones even if they don't have a battery in or near the phone. They're really strict on security.
Go to Wal-Mart & get a cheap Go Phone and some mins . If it has a camera , destroy that one .

Loose vibration with crackling sound

Hey everyone. Just got the z5c and I noticed that the phone"s vibration is a bit "loose" comooring to my z3c. Also, about every 1 out of 4 vibrations makes a very slight but audible crackling sound. Has anyone else experienced this? Is that considered normal? It doesn't bother me too much but my main concern is the phone's longevity. Thanks
I have not noticed that on mine.
Mine too (Z5 E6653)
I'm not worried about it. The phone is NEW (2 months might be considered new).
And if it would break, the phone has 2 years warranty. And if it's outta warranty, it's not so hard to replace some parts yourself.
langeveld024 said:
Mine too (Z5 E6653)
I'm not worried about it. The phone is NEW (2 months might be considered new).
And if it would break, the phone has 2 years warranty. And if it's outta warranty, it's not so hard to replace some parts yourself.
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Click to collapse
I've read that in another thread. It has something to do with the camera construction. If you you flick at the back next to the camera, you can hear the ratteling, too. In my case, after opening the camera app, it's gone when you flick against the same spot...
If that's not the case... well I'd return...
30floh00 said:
I've read that in another thread. It has something to do with the camera construction. If you you snip at the back next to the camera, you can hear the ratteling, too. In my case, after opening the camera app, it's gone when you snip against the same spot...
If that's not the case... well I'd return...
Click to expand...
Click to collapse
What does "snip at the back" mean? I'm not familiar with "snip" in that context.
I Do also hear this noise produced by the Vibration engine. I am using a tempered glass screen protector and I am wondering if the Sound might Come from the protector.
Did you experience any issues with this so far except for the "annoying" Sound?
i dont get that sound (film)
i saw another thread on this topic, i guess is the glass i have 5.1.1 maybe it also matter os ver
No such problem on mine. Tested with vibration diagnostics, nothing comes up.
Artanis02 said:
No such problem on mine. Tested with vibration diagnostics, nothing comes up.
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Click to collapse
When I Do the Vibration test, I am also Not able to hear that Sound. It only comes up when the Phone vibrates only shortly, for example when you touch the home Button or when you write a text with Vibration Feedback.
Recently I recognized that I can reproduce that rattling Sound by tapping on the backside next to the camera. So I assume the Sound is produced by the camera lense because I read somewhere that the lense somehow "floats" freely on the Sensor.

LG G5 hollow sound when tapping the middle of the screen

Hey. Just got my new LG G5, but I've noticed something weird. Namely, when I tap the middle of my screen it sounds and feels a bit different, like either the screen was raised there or there was nothing beneath it. I'm wondering if I'm the only one experiencing it.
EDIT: The best test is to repeatedly start tapping it in the middle in quiet surroundings and then move to edges and say if you can hear and feel the difference.
UPDATE: LG's support response is that if the touchscreen works properly there is no basis for RMA.
Bump.
Is there a screen protector on it? If not definitely not normal. I'd ship that to LG asap. I am not experience this issue and haven't heard of it from others.
Side note man I feel bad for a lot of you users. I don't got any of these issues so many of yall have. LG G6 will definitely wait few months before I get it. Had a few lower-mid range LG phones. A lot of these issues seem to carry over to LG G5. Which is unacceptable for a flagship device.
Sent from my LG G5 using XDA Labs
Nick216ohio said:
Is there a screen protector on it? If not definitely not normal. I'd ship that to LG asap. I am not experience this issue and haven't heard of it from others.
Side note man I feel bad for a lot of you users. I don't got any of these issues so many of yall have. LG G6 will definitely wait few months before I get it. Had a few lower-mid range LG phones. A lot of these issues seem to carry over to LG G5. Which is unacceptable for a flagship device.
Sent from my LG G5 using XDA Labs
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Click to collapse
No screen protector, but maybe it's because of the modular build? It makes sense that it wouldn't sound so hollow near the edges, since the phone has something underneath it there, whereas beneath the middle of the screen there's only a battery, which is removable, so it might not be just built too well. I suppose that I should ask LG themselves about it. Anyway, thanks for your comment.
Sidenote: Got 60 views and no votes and only one comment... Is this forum only browsed by bots or what?
TH4N1X said:
No screen protector, but maybe it's because of the modular build? It makes sense that it wouldn't sound so hollow near the edges, since the phone has something underneath it there, whereas beneath the middle of the screen there's only a battery, which is removable, so it might not be just built too well. I suppose that I should ask LG themselves about it. Anyway, thanks for your comment.
Sidenote: Got 60 views and no votes and only one comment... Is this forum only browsed by bots or what?
Click to expand...
Click to collapse
Yeah I was thinking that too. I am not noticing this issue. Maybe other's could give feedback for him? My sense of touch not the best lol. LG might be of help. I do notice that on a lot of threads lol. Maybe 3-5 comments and 100+ views.
Sent from my LG G5 using XDA Labs
Kinda
TH4N1X said:
Hey. Just got my new LG G5, but I've noticed something weird. Namely, when I tap the middle of my screen it sounds and feels a bit different, like either the screen was raised there or there was nothing beneath it. I'm wondering if I'm the only one experiencing it.
EDIT: The best test is to repeatedly start tapping it in the middle in a quiet surroundings and then move to edges and say if you can hear and feel the difference.
Click to expand...
Click to collapse
I have the same problem but the noise is slightly different but not too different unless you're trying hard to hear it. How severe is this problem for you?
TH4N1X said:
No screen protector, but maybe it's because of the modular build? It makes sense that it wouldn't sound so hollow near the edges, since the phone has something underneath it there, whereas beneath the middle of the screen there's only a battery, which is removable, so it might not be just built too well. I suppose that I should ask LG themselves about it. Anyway, thanks for your comment.
Sidenote: Got 60 views and no votes and only one comment... Is this forum only browsed by bots or what?
Click to expand...
Click to collapse
You may want to consider the fact that other people viewing this thread have no such issue with their handset and have no input to give? The obvious solution would be to send it back to LG if you are unhappy with it...or..live with it?
It does not appear to be an issue with the actual functioning of the handset though..
My G5 actually makes some strange noise when you shake it. Kind of like something went loose.
But it only happens when one specific battery unit is inserted.
I didn't measure the the thickness but I assume it's related the little difference in thickness of these batteries I have.
Hope this might help.
Anarchist77 said:
You may want to consider the fact that other people viewing this thread have no such issue with their handset and have no input to give? The obvious solution would be to send it back to LG if you are unhappy with it...or..live with it?
It does not appear to be an issue with the actual functioning of the handset though..
Click to expand...
Click to collapse
If they don't have the issue then they can simply vote "no" in the poll.
ReVanTis said:
My G5 actually makes some strange noise when you shake it. Kind of like something went loose.
But it only happens when one specific battery unit is inserted.
I didn't measure the the thickness but I assume it's related the little difference in thickness of these batteries I have.
Hope this might help.
Click to expand...
Click to collapse
That would make sense. They might have left some space there in case the battery is thicker, so that it wouldn't get stuck.
tejasm1 said:
I have the same problem but the noise is slightly different but not too different unless you're trying hard to hear it. How severe is this problem for you?
Click to expand...
Click to collapse
If I'm in quite surroundings I can clearly hear the difference. I don't notice it that much when I'm in a busy place.

HELP! Accidentally poked microphone hole at the top. Mate 10 pro

I'm previously using s8 so I accidentally poked the microphone hole. Thought it was a simcard slot.
Will this affect the IP rating? How do I test if I damaged something?
Thanks!
samwise110712 said:
I'm previously using s8 so I accidentally poked the microphone hole. Thought it was a simcard slot.
Will this affect the IP rating? How do I test if I damaged something?
Thanks!
Click to expand...
Click to collapse
can't tell.. maybe you just poked the material not the entire mic, because the mic itself inside must be sealed. that material on the top of the mic is to keep dust and dirt away.. again it depends on how deep you pushed.
To check if the mic is damaged you can use the recorder app in normal mode, and make a recording of you first talking with the top of the phone directed to your mouth and that the bottom.
Listen back to the recording with headphones.
What was the result? Is it OK?
DUDE..I did the same thing on the same phone for the semi same reason (Samsung). So..what happened?...is it fine?
hahahaha welcome to the club, 'been there done that' and the worst part is that I've done it more than once. Apparently it wasn't deep enough as to cause serious damage ! Lately the Huawei and the Note 9 are sharing the same sim card so things like that happen.
rayporsche said:
hahahaha welcome to the club, 'been there done that' and the worst part is that I've done it more than once. Apparently it wasn't deep enough as to cause serious damage ! Lately the Huawei and the Note 9 are sharing the same sim card so things like that happen.
Click to expand...
Click to collapse
I do feel a bit better reading this....I did poke it a couple of times and pretty hard too...but I think its fine..I did the recording test and there is more noise on the bottom mic than the top..and they both work when the other is blocked...lmao...sure gave me a fright
did the phone will still waterproof after poked the hole
lel, just did the same. how dumb design is it to have the hole the same size and shape ffs.
h8Aramex said:
lel, just did the same. how dumb design is it to have the hole the same size and shape ffs.
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Click to collapse
why dumb design? you can clearly see that the mic is on the top as there is NO tray, which is obviously on the left ... damn xD
DeeZZ_NuuZZ said:
why dumb design? you can clearly see that the mic is on the top as there is NO tray, which is obviously on the left ... damn xD
Click to expand...
Click to collapse
It's on the top of Samsung S7, Note 9... so... yea, unless it's an industry standard, it's NOT okay to do this IMO.
I have done she thing to my vivo v17 pro i could hear a sound like something for hit and broke like a tissue but still people can hear me very clearly please advise what i have broken
Muhammad0510 said:
I have done she thing to my vivo v17 pro i could hear a sound like something for hit and broke like a tissue but still people can hear me very clearly please advise what i have broken
Click to expand...
Click to collapse
who knows? this is not a vivo forum, but Huawei. also you can try to find a teardown video or so for your phone, so you could see the internals.
Ejector tool cannot damage mic...
Cool video... this answers the age old question, "I mistakenly poked the mic hole with the ejector tool, did I damage the mic?"... The answer is no... I'm sure all phone manufacturers thought of this... on pretty much every phone, the actual mic is off to the side internally...
YouTube: at about 3:52 into the video.
Huawei P30 Pro Teardown! - How does a 'Periscope Camera' work?

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