Hey everybody,
I am seeing strange charging issues on Lollipop, problems which are non-existent on KitKat. Every time I plug in the charger, the screen refreshes from time to time (it is way worse if I leave the DayDream function on, and worse on CM12.1 than on stock). Also the battery doesn't go all the way to 100% anymore, but it stops at around 82%. Given that I don't have this problem on KitKat, I am thinking this might be a software issue?
I am trying re-calibrate the battery and I am hoping this will fix the percentage issues. Still no idea what to do about the screen refresh thing. Any ideas?
georgecarstoiu said:
Hey everybody,
I am seeing strange charging issues on Lollipop, problems which are non-existent on KitKat. Every time I plug in the charger, the screen refreshes from time to time (it is way worse if I leave the DayDream function on, and worse on CM12.1 than on stock). Also the battery doesn't go all the way to 100% anymore, but it stops at around 82%. Given that I don't have this problem on KitKat, I am thinking this might be a software issue?
I am trying re-calibrate the battery and I am hoping this will fix the percentage issues. Still no idea what to do about the screen refresh thing. Any ideas?
Click to expand...
Click to collapse
reflash your Lollipop rom or flash another lollipop rom !
I have the same problem with lollipop. Stops charging around mid 80s percentage, with charge light flashing on and off rapidly. This is on stock 5.1.1 Rom and has been a problem ever since 5.x was released. Tried to RMA the device, but Sony says it's not faulty (after they fixed an unspecified electrical fault the first time around).
The only way I can charge to full now is using a 24 gauge USB cable to allow more power to be delivered to the tablet, but this was never necessary before with kitkat. Factory reset has no effect on the issue whatsoever.
Not sure what the exact cause is, but there is also a 44 page thread about it on the Sony support forum with pretty much no solid answers. I sincerely doubt reflashing will help us.
This is the thread btw https://talk.sonymobile.com/t5/Xperia-Z2/Lollipop-charging-bug/td-p/965384/page/44
Related
Hi all,
I don't know this issue is related to hardware or software but for last 3 weeks I have been experiencing some serious issue with battery.
Whenever I am using my phone, be it playing game, surfing web or even looking at the phone like a dumb a**:silly:, my phone suddenly turns. And when I restart the phone the battery level which was almost 90%+ before the shutdown drops to 1% and before I can do anything the phone shuts down again.
The strange thing is that after all these when I connect the phone to a charger, the battery level is displayed at the one which it was at the start and everything comes back to normal. At least for time being.
First I thought this was an issue with NeatLite 4.0 XXLSJ ROM which I was using earlier but the same issue I found on CM10.1 and Stock XWLPY ROMs, so i guess this might be the issue with hardware or battery.
Please advice what needs to be done in this case if any of you has encountered this issue.
Thank you in advance!
I upgraded to JellyBean 4.1.2 using the recently released Spanish version. All seemed fine at first, but in the last week or so, the phone has taken to switching itself off without warning. On restarting, it claims to have no battery left, no matter how much was actually remaining. After one or more reboots - or after plugging it into to a charging source, it will revert to normal working, with the previous charge level.
This could be a hardware fault, a failing battery - or could it be a consequence of a flaw in the upgrade process? All suggestion welcome.
Try factory reset, fresh install or another kernel.
Also try searching.
alecxm said:
I upgraded to JellyBean 4.1.2 using the recently released Spanish version. All seemed fine at first, but in the last week or so, the phone has taken to switching itself off without warning. On restarting, it claims to have no battery left, no matter how much was actually remaining. After one or more reboots - or after plugging it into to a charging source, it will revert to normal working, with the previous charge level.
This could be a hardware fault, a failing battery - or could it be a consequence of a flaw in the upgrade process? All suggestion welcome.
Click to expand...
Click to collapse
I have had same problem some time ago. Phone was restarting or switching off with no reason. Also weird battery levels.
Restarts and switching off issues has been resolved by changing to different kernel. Reflashing should help too.
Weird battery levels i have sorted out by reseting battery gauge available in STweaks. I did it when phone was fully charged. Then i've discharged it to 0% and charged again. I have no problems since then.
alecxm said:
I upgraded to JellyBean 4.1.2 using the recently released Spanish version. All seemed fine at first, but in the last week or so, the phone has taken to switching itself off without warning. On restarting, it claims to have no battery left, no matter how much was actually remaining. After one or more reboots - or after plugging it into to a charging source, it will revert to normal working, with the previous charge level.
This could be a hardware fault, a failing battery - or could it be a consequence of a flaw in the upgrade process? All suggestion welcome.
Click to expand...
Click to collapse
Run the batt till it's off, charge it while it's off till 100%, remove the battery for 90 + seconds, insert batt and you should be fine.
Sent from the little guy
alecxm said:
I upgraded to JellyBean 4.1.2 using the recently released Spanish version. All seemed fine at first, but in the last week or so, the phone has taken to switching itself off without warning. On restarting, it claims to have no battery left, no matter how much was actually remaining. After one or more reboots - or after plugging it into to a charging source, it will revert to normal working, with the previous charge level.
This could be a hardware fault, a failing battery - or could it be a consequence of a flaw in the upgrade process? All suggestion welcome.
Click to expand...
Click to collapse
Thanks to all who have replied, also apologies - TheATHEiST, you are right, although I had searched, I obviously didn't do a very good job, as after I tried a second time, I found a thread with many references to this problem and some possible solutions.
It seems that both in this thread and others, any of the possible causes - and any of the claimed successful solutions - may work. So I guess my best plan is to work through them, starting with the least disruptive.
Thanks again - this is without doubt the definitive forum for issues with these phones.
AW: [Q] battery cutting out
Hy i have a problem i can not understand speaking so good english my answer is
I intsall the new software from foxhound 2.0 version and on the new software i become not warning about the battery when is under 15% on the version 1.9 was normal when is under 15% or 10% or 5% i become warning tone
What must i do to become warning when is under 15% ?
Please write me in a easy english or when is going in german language thanks very much
Sent from my GT-I9300 using xda app-developers app
Since the 5.0.2 update (First with the .690 generic baltic version and now the US .726 version) charging has become nothing short of enigmatic.
Almost every night when I charge it, I wake up to between 75 and 90% battery, with the charging LED completely off and no charging occurring. For some reason, twice (one randomly and one the night after updating to .726) it charged fully and normally showing the green LED in the morning, but I cannot for the life of me figure out what I did differently.
This isn't a make or break issue since I still get 3+ hours of screen on time and a full day's use, but my OCD wants to kill everything because of it. I've tried downgrading to 4.4.4 (/314 version I believe) and it worked perfectly and charging was normal each time I tried.
If I try replugging the cable in after it has stopped, the LED flashes on and off and the charging notification does as well rapidly. The phone begins to heat up and any open apps begin to "refresh" as if they've been reloaded from memory.
Any help would be appreciated, since I've already tried draining to 0 and recharging. I haven't seen any other issue like this on the internet at all, and I've been searching since day 2 of the 5.0.2 update.
Shayded said:
Since the 5.0.2 update (First with the .690 generic baltic version and now the US .726 version) charging has become nothing short of enigmatic.
Almost every night when I charge it, I wake up to between 75 and 90% battery, with the charging LED completely off and no charging occurring. For some reason, twice (one randomly and one the night after updating to .726) it charged fully and normally showing the green LED in the morning, but I cannot for the life of me figure out what I did differently.
This isn't a make or break issue since I still get 3+ hours of screen on time and a full day's use, but my OCD wants to kill everything because of it. I've tried downgrading to 4.4.4 (/314 version I believe) and it worked perfectly and charging was normal each time I tried.
If I try replugging the cable in after it has stopped, the LED flashes on and off and the charging notification does as well rapidly. The phone begins to heat up and any open apps begin to "refresh" as if they've been reloaded from memory.
Any help would be appreciated, since I've already tried draining to 0 and recharging. I haven't seen any other issue like this on the internet at all, and I've been searching since day 2 of the 5.0.2 update.
Click to expand...
Click to collapse
No one?
Have you tried a clean install?
i've been using .690 for a month and i'm currently using .726 and i have no problem with charging.
myrums said:
Have you tried a clean install?
Click to expand...
Click to collapse
I have on multiple firmware versions, even reverting back to the original out of the box one (4.4.2).
So far, 5.0.2 is the only firmware that gives this issue (although 4.4.2 had completely separate overheating issues unrelated to charging)
what charging method u use? magnetic or just a normal usb charging? Have you try with another charger/plug/usb cable? And one more thing, try clean install to avoid any bug from previous rom. I prefer using flashtool. :good:
yuskhayru said:
what charging method u use? magnetic or just a normal usb charging? Have you try with another charger/plug/usb cable? And one more thing, try clean install to avoid any bug from previous rom. I prefer using flashtool. :good:
Click to expand...
Click to collapse
I've tried both magnetic as well as usb, same results.
I've tried every combination of cables and wall plugs that I can, still no dice.
And I tried a clean install, nothing changed. Honestly it feels exactly like a firmware specific bug, yet no other person has had this problem. I think I'll just end up dealing with it until 5.1 comes out for the Z2.
try to completely discharge the battery, just keep using it until it completely dies, and chage it a full charge with a good charger and see
karim-ps said:
try to completely discharge the battery, just keep using it until it completely dies, and chage it a full charge with a good charger and see
Click to expand...
Click to collapse
That was the first thing I tried, no change.
Same here! Netherlands non-brand version, I have issued a repair with sony. But I think it is a software bug.
why don't you back up your data and do a complete wipe and flash a 4.4.4 ftf, if it doesn't help then it's your battery pack started acting up, I have come across multiple defect batteries this week.
karim-ps said:
why don't you back up your data and do a complete wipe and flash a 4.4.4 ftf, if it doesn't help then it's your battery pack started acting up, I have come across multiple defect batteries this week.
Click to expand...
Click to collapse
As stated before, I've done complete wipes already (I don't keep much on local storage so backing up important files is simple) and 4.4.4 has never had this issue. 5.0.2 is the only ftf that gives this issue, whether it's a clean wipe install or done as an "update" so to speak.
For now, you'd better stick to 4.4.4 as there is nothing special about 5.0.2, and also 4.4.4 is a perfect, bug free FW
karim-ps said:
For now, you'd better stick to 4.4.4 as there is nothing special about 5.0.2, and also 4.4.4 is a perfect, bug free FW
Click to expand...
Click to collapse
Tried to downgrade back to 4.4.4 (the same version that had no issues before) and ended up seeing the exact same issue.
Still not sure of the cause, because once every now and then it DOES decide to charge to 100% without issue, but I have a free extended warranty through my work (we sell phones lol) so I'll just deal with it until it's unbearable and get it "fixed" (we mostly just get a new device).
Is anyone else experiencing this on LP roms?
I'm currently on 5.1.1 and if I unplug from the charger, the LED stays on and the battery percentage icon continues spinning as if it is charging.
When this happens, the battery drains abnormally quickly unless I reboot to get rid of it.
It also stops it from charging if I plug it back on the charger.
Extremely annoying, I might try reverting to an older 5.0 ROM and see if it still has the problem, maybe it's my device and not the ROM but would love to know if anyone else has come across this problem...?
obviously you're on a custom rom since the Z2 doesn't have 5.1.1 yet, so which one ?
I've recently tried multiple 5.1 roms, but never had this issue, but maybe it came up in newer builds, not sure.
You could try using other 5.1.1 rom to see if you still have the same issue. If it doesn't then you can inform the developer of your rom
thanks people's
Yes, a custom rom, I tried several other new roms and they are all exhibiting this problem for me.
I also tried reverting to a previous backup of a different 5.0.1 ROM and the problem still exists, and I'm sure the problem wasn't in that ROM when I originally used it so maybe it's coming from somewhere else.
I might try reverting to a stock rom and see what happens
behelit said:
thanks people's
Yes, a custom rom, I tried several other new roms and they are all exhibiting this problem for me.
I also tried reverting to a previous backup of a different 5.0.1 ROM and the problem still exists, and I'm sure the problem wasn't in that ROM when I originally used it so maybe it's coming from somewhere else.
I might try reverting to a stock rom and see what happens
Click to expand...
Click to collapse
Repair with PC companion or flashtool with stock ftf
I have this LED problem even on my stock phone 4.4.4 and 5.0.2. haven't noticed battery drain
I think i have narrowed it down to a bad usb cable(s) not supplying enough power to charge the phone. I have replicated this many times
I don't think it's the cable, I've tried multiples and it will charge fine using the magnetic adapter, I can also access the device files without a problem (MTP/ADB).
I've flashed the latest stock ftf (specifically D6503_23.1.A.0.726_UK+Generic.ftf) and it now shows the newer charging screen when the phone is off and plugged in, but it still has the same problem. Even when powered off it doesn't charge properly, the percentage just goes down even though the LED is on and the screen says charging. If I unplug the usb cable the light stays on and it still indicates as charging and drains abnormally.
Thought I should also mention, no matter what ROM I use (stock/custom) the auto-rotate behaves weirdly and the screen will auto rotate even when the setting is off.
Edit:
If anyone else if having this problem, it is most likely due to the magnetic charger damaging the board:
http://forum.xda-developers.com/xperia-z2/help/usb-charging-data-connection-t2845629/page2?nocache=1
Hopefully this is covered by warranty
Ok I've had the Moto Z for a while and its a great phone. Or it was until a few weeks ago. In the space of a couple of weeks a few official updates were sent to my phone and thinking nothing of it I updated as requested. The last update has seriously messed the phone up.
Problems since the update:-
- Battery drain now has the phone running out in about 10 hours. This problem seems to be intermittent, the majority of the time it happens and drains the phone quickly but not all of the time and usually its Android OS using between 25-50%. Also safe mode has no effect on the problem.
- Phone speaker stops working. Start the phone up and its working, but after a undetermined amount of time (no more than a hour or so) the speaker no longer works. If I get a call I have to turn on speaker phone to be able to hear anyone. Reset the phone and it works normally, only to happen again soon after.
- Phone charging stops working. Again start the phone and plug in the charger and it works fine. But after its charged, again after a undetermined amount of time, charge no longer works. Plug the charger in and the phone indicates its charging with the little light coming on at the top. But nothing else on the phone indicates its charging and the battery continues to drain. Reset the phone and suddenly it chargers normally. Same thing then happens again given time.
What I've tried to do about it:-
- I've tried running in safe mode, which makes no difference
- I've tried a full reset, which makes no difference
- I even unlocked the bootloader and installed a custom OS (Lineage). Thinking that obviously this will wipe out the new update from Lenovo and the phone would have to work properly again. But no, nothing changes, somehow Lenovo have done something beneath the OS that's causing these problems.
The question:-
Does anyone have any idea what could be causing this or have you at least seen these issues before?
I fail to gasp what is the purpose of the topic and I don't see a question.... If you're looking for compassion, I think the internet is the wrong place.
If you're sure that the problems is the updates, downgrade to the latest version that worked well for you. Since you've already unlocked the bootloader, try any of the variety of roms available here to verify you don't have a hardware problem.
apocalypse_bg said:
I fail to gasp what is the purpose of the topic and I don't see a question.... If you're looking for compassion, I think the internet is the wrong place.
Click to expand...
Click to collapse
The point of my post is obvious, I've got a issue with my phone and want to know if anyone has seen this issue with the Moto Z before and if they have any idea what may fix it. The question is right there near the end:
"Does anyone have any idea what could be causing this or have you at least seen these issues before?"
Click to expand...
Click to collapse
apocalypse_bg said:
If you're sure that the problems is the updates, downgrade to the latest version that worked well for you. Since you've already unlocked the bootloader, try any of the variety of roms available here to verify you don't have a hardware problem.
Click to expand...
Click to collapse
I've tried a different ROM:
- I even unlocked the bootloader and installed a custom OS (Lineage).
Click to expand...
Click to collapse
Honestly don't know how my post was unclear at all, but I've gone and tried to make it even more clear with a quick edit, hope that helps.
I have exactly the same problem. For me it occurred after updating to nougat. So fare I tried nearly everything. Disabling nearly everything to the bare minimum, custom ROMs, resetting, trying to flash only parts of the Android 6 firmware (modem, Bluetooth, DSP) since a complete downgrade is not possible, using all kinds of battery tools with a rooted device, using custom kernels... I always ended up with a constant battery drain of 3 to 8 percent per hour no matter what I did. Same in flight modus. Since under Android 6 the device didn't show this behavior I think that the problem must be somewhere in the firmware beneath the OS level. An the cruel thing is that sometimes without a reason for maybe an hour or two my moto z doesn't drain an works fine so that I do not believe in a hardware problem.
Thanks for the post. Yeah it seems like something has been changed underneath the OS. I know that sometimes memory config gets changed with newer Android operating systems (at least I think so?), but could that cause all these problems?
BTW, do you have all three of the problems I mentioned? Battery drain, sound stops working and charging stops working?
Since in this condition the Moto z is not really usable for me I switched back to my old phone and I am not using it that much as a daily device, I cannot really tell about sound or charging problems. So far I did not notice those problems.
DonnieDio said:
Problems since the update:-
- Battery drain now has the phone running out in about 10 hours. This problem seems to be intermittent, the majority of the time it happens and drains the phone quickly but not all of the time and usually its Android OS using between 25-50%. Also safe mode has no effect on the problem.
Click to expand...
Click to collapse
I feel like battery life is a bit worse than with M, but I didn't experience anything as bad as you did. I switched to a custom ROM after updating to 7.0.1
DonnieDio said:
- Phone speaker stops working. Start the phone up and its working, but after a undetermined amount of time (no more than a hour or so) the speaker no longer works. If I get a call I have to turn on speaker phone to be able to hear anyone. Reset the phone and it works normally, only to happen again soon after.
- Phone charging stops working. Again start the phone and plug in the charger and it works fine. But after its charged, again after a undetermined amount of time, charge no longer works. Plug the charger in and the phone indicates its charging with the little light coming on at the top. But nothing else on the phone indicates its charging and the battery continues to drain. Reset the phone and suddenly it chargers normally. Same thing then happens again given time.
Click to expand...
Click to collapse
None of the above ever happended to me
StarStorm said:
I feel like battery life is a bit worse than with M, but I didn't experience anything as bad as you did. I switched to a custom ROM after updating to 7.0.1
None of the above ever happended to me
Click to expand...
Click to collapse
I've never seen anything like it before. Its so random as well. I mean yesterday I rebooted and then charged the phone before I left for Football at 4pm. At about 11pm that night I heard the battery low sound (45% of the battery had be used by Android OS..). First thing I thought of was that usually the phone wouldn't still be making sounds by now. Since as I said earlier usually the speaker stops working along with charging within a hour or so of a reboot and this had been over 7 hours without a reboot. So I tried plugging it in and it started to charge. But then when I woke up this morning again the sound was disabled and it won't charge, it just took longer for the problem to occur this time..
How can we stop asking to update to this patch?
I has already disabled this on the developer preferences but still asking every 10 minutes
Any suggest please
Mine even worst. Battery drain fast and mobile away very warm. It suddenly reboot and shown low battery. Battery drain from 50 to 3 percent in a second! Have you guy come across this?
doug107hk said:
Mine even worst. Battery drain fast and mobile away very warm. It suddenly reboot and shown low battery. Battery drain from 50 to 3 percent in a second! Have you guy come across this?
Click to expand...
Click to collapse
Yep I've also had that as part of my problem, though it had only happened a few times over the course of the month so I forgot about it with all the other problems I mentioned going on.
Basically my phone would be sitting on, say 40%, and after a reboot it would start up in the single digits.
I recently tried changing to a custom kernel to see if maybe that was causing the problem (I'd already tried changing OS). But all the problems are still there using the new kernel. Think my next step should be to try to go back to a 7.0 Android version. Are there any custom Android ROMs using 7.0?
It is said that the Motorola Manager can rescuer lost data even if the data has been covered on phone , is it true ?
Just curious what came of this. My Z, unrooted, has started running crazy hot and the battery life is not good. 6-10 hours. When I connect it to my Anker PowerDrive 2 in the car, the battery actually discharges faster or I get the slow charge warning.
Hi I have exactly the same problems as the op and tried resetting to no avail.Its driving me nuts.
Short update about the massive battery drain problem: like I wrote above, in the past weeks I tried everything from custom kernels to custom roms, resetting, deleting and so on. Nothing helped. So I went back to stock and didn't use the phone the last weeks. Today I read in an other thread about bluetooth problems that a fix for the not working bluetooth was to activate flight mode, restart the phone and deactivate flight mode. So I activated flight mode, pressed the power button for 10 seconds or so until the phone restarted an deactivated flight mode. And now the absolute strangest thing happened: for the last 5 hours the phone lost 0% battery in standby with wifi and lte on. Since I did all the mentioned things above without any effect I do not understand this at all but right now I think that this could be a (temporally) fix also for the battery drain problem.