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Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
yurij666 said:
Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
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Click to collapse
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
sonydesouza said:
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
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Click to collapse
8.0.0. 125 (C432), no update avaliable
yurij666 said:
8.0.0. 125 (C432), no update avaliable
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Click to collapse
I have 127-C432 o'er update from 115-C432.
Never had 125 ?
sonydesouza said:
I have 127-C432 o'er update from 115-C432.
Never had 125 ?
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Click to collapse
I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
yurij666 said:
I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
Click to expand...
Click to collapse
Ahh.
Ok.
Bloody hell orange ?
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Click to expand...
Click to collapse
I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
yurij666 said:
I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
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Click to collapse
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
Cephalus said:
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
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Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
yurij666 said:
Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
Click to expand...
Click to collapse
I doubt that the factory reset will help you. Well, at least with the to-do app reminders part. As I've described in my post (https://forum.xda-developers.com/mate-10/help/local-notifications-t3737241), almost any to-do app fails to show the reminders (all possible optimization turned off, all permissions given), and it either has smth to do with our firmware, or with the apps not being adopted for the Oreo (some noticeable changes in notification API).
But if his phone takes 5 seconds to wake up, something is seriously wrong. I would highly recommend a factory reset if for nothing else than fixing the 5 second wake up time.
i have the same issue with almost all apps that i am using
did everything in google and still no luck
not sure is it app issue , huawei , android .... me ?
common i dont want to open and check all apps all the day to see if there is update or not just push it to me as soon as it get .
Same here, I have BLA-L09 8.0.0.128 (C432). I've tried all battery and notifications settings and I've also factory reset my phone. Google now does not update news, Gmail does not notify new emails, 3rd party widgets do not refresh, and the app for my car does not sync via Bluetooth (I have to remove the the BT profile and create it again to sync 1 time then stops)
I had the same problem with my previous phone (samsung note 3). It turned out to be due to IPv6 being enabled. Have you tried disabling it?
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Click to expand...
Click to collapse
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
Novi84 said:
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
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Click to collapse
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
jaseman said:
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
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Click to collapse
Because its preinstalled app. Anyway both settings doesn't works. I'm selling this peace of **** phone because it has no use anymore. Worst phone ever.
Can't get notifications from most of apps. So why do I need a smartphone like this...
And even battery, doesn't lasts full day from the time I wake up, till I go to sleep. so Huawei is the last phone I ever bought.
so is there any chance to have this issue fixed ?
by update perhaps , can we contact them or complain so they notice ?
i really search about phones before i buy it and choosed this one from the e specs and reviews
but i didnt expect there is a (SMART)PHONE would have a problem like this at all it is unbelievable
and i dont want to sell it .. just want this issue to be fixed
Just a thought...I read here and elsewhere that putting widgets on your home screen helps notifications comes through due to the fact that the widget keeps the apps open. I did this with my Honor Note 8 and, along with the other bits of advice above, got most of my notifications to work.
I keep Trying To Install Several Applications but Those applications are not getting turned 'ON' on Downloaded Services.
Also in Device Manager The App is not getting activated
Also Under Accessibility -> The app under Downloaded Services is also not getting activated. After making it enabled and if I roll back I see yellow top notification bar also if I swipe that down and it turns to normal bar. But the accessibility and device manager bother getting disabled again.
Full loads of issues I feel. Please help me how can I do it.
its oppo/realme security policy not a issue..
they think that giving accessibility to any 3rd party app for long time will risk to your device.. thats why its closed after sometime
montyhere said:
I keep Trying To Install Several Applications but Those applications are not getting turned 'ON' on Downloaded Services.
Also in Device Manager The App is not getting activated
Also Under Accessibility -> The app under Downloaded Services is also not getting activated. After making it enabled and if I roll back I see yellow top notification bar also if I swipe that down and it turns to normal bar. But the accessibility and device manager bother getting disabled again.
Full loads of issues I feel. Please help me how can I do it.
Click to expand...
Click to collapse
I did sent them mail to make some changes for the security
But they said they will look into it and after a month , still didnt fix that security sh`| t, i hate this this fking colour os.
abhi.s4u said:
its oppo/realme security policy not a issue..
they think that giving accessibility to any 3rd party app for long time will risk to your device.. thats why its closed after sometime
Click to expand...
Click to collapse
So you mean there is no way making it enabled like we do on different smartphones? I did have mate 9 and it doesnt have that kindda security settings, means showing off something extra doesn't make sense.
It looks like realme oppo company behaving or trying to explain that our normal non oppo phones are unsecured, these unnecesary security settings are not getting anywhere and thus have to live with it.
montyhere said:
So you mean there is no way making it enabled like we do on different smartphones? I did have mate 9 and it doesnt have that kindda security settings, means showing off something extra doesn't make sense.
It looks like realme oppo company behaving or trying to explain that our normal non oppo phones are unsecured, these unnecesary security settings are not getting anywhere and thus have to live with it.
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Click to collapse
rightnow no way as far as i know.. me too got
irritated with this types of security policy of realme
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
neverone said:
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
Click to expand...
Click to collapse
I've the same updates like yours but mine has no problem
Sent from my BLA-L29 using Tapatalk
yap.rony said:
I've the same updates like yours but mine has no problem
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Click to collapse
Did you make a full system reset afterwards?
neverone said:
Did you make a full system reset afterwards?
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Click to collapse
Do you have root? Try freezing powergenie app, it should allow the notifications to come on time. The only issue is there might be a "slight" battery drain from more apps allowed to run in background. That was a dirty fix that worked even in emui 8/9 and peps seemed to have no issues even after the mod.
Since emui 9.1 introduces erofs file system, you'll have to either freeze the app in question everytime you reboot or create magisk module that during boot replaces contents of /system/app/HwPowerGenieEngine3 with empy folder - I'm not sure how removing odex files affects the thermals so I suggest just removing apk file and keeping everything else from the original directory intact if the temps and phone performance behave odly after doing this.
Feel free to give it a try, but I don't think it's actually worth doing it. The old forum post suggesting this mod actually overlooked the importance of power genie when it comes to temps + performance regulations across the board. Without it the temps will rise, phone won't supercharge and the performance will dip.
I'm actually playing around with this rn, trying to remove thermal limits on per app basis, if I come across anything I'll let ya know. Good luck
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Rstment ^m^ said:
Do you have root?
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Click to collapse
Yeah, thanks, and I can see that you really wanted to help but no, I never rooted this phone, so I guess that all the tips you have for me are, unfortunately, in vain
Thanks though, for trying to help!
domy_os said:
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Click to expand...
Click to collapse
Yep I did, sometimes switching between WiFi and mobile network does activate the apps to check for new messages/mail, and sometimes it doesn't. I haven't noticed any clear pattern.
And it must be difference between XDA forums and the app. I swear I switched it when I bought the Mate. But I'm still on VIP/A1
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
No I haven't, but now that I checked, it was turned on all the time. However, knowing that sometimes this actually works, I toggled it off and back on several times and restarted the phone. I'll pay closer attention during the day to see if that helped and report back here. Thanks for the suggestion.
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
cheeze.keyk said:
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
Click to expand...
Click to collapse
Here's an update: Turning off and on the "Stay connected" option did not help at all, the real proof is that i received an email notification of cheeze.keyk replying to this thread, and I only saw it when I logged in on my PC. The phone did not notify me at all.
So the problem still persists, unfortunately. I am really hoping that I won't have to make a factory reset, although it is also uncertain if that would help at all.
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
jimberkas said:
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
Click to expand...
Click to collapse
I'm sorry that you're experiencing such issues, but I don't see the link between your issues, and the issues we're discussing here.
agreed. wrong thread. sorry
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
domy_os said:
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
Click to expand...
Click to collapse
These two screenshots show show which apps I have frozen/disabled and which of the Google based apps have and don't have battery optimisation activated.
This essentially hasn't changed since I bought the phone over a year ago. Do you think I should do something with these apps or change some of their settings?
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
domy_os said:
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Click to expand...
Click to collapse
Here you go, attached. Hope you'll be able to read all the apps ?
domy_os said:
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
Click to expand...
Click to collapse
Nope, all processes have an unrestricted background data ?
domy_os said:
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
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Click to collapse
Nope, data saver has been turned off and moreover, most of the apps seem to be ticked as an exception if it ever gets turned on
Hope that you put all checkmarks on Google Play Services and all other apps you have notifications problem.
Well as you can see, considering Google's apps, all is good.
I mean this one in Settings > Battery > App launch > Three dots > Manage manually, have a look on attachment.
So, my Email client, Google Play services, Moj Telekom, Viber and WhatsApp have set all three options: auto-launch, secondary launch and run in background. With this setup, I have no problems at all.
Hi, firstly sorry if it is not the forum for this specific phone, but I can't find it on XDA. So I suppose this is the most similar phone.
I have a problem with two apps:
- Lastpass
- A filter-dimmer: https://play.google.com/store/apps/details?id=com.github.ericytsang.screenfilter.app.android
Both use accesibility services in order for them to be displayed in front of every other app.
Both work OK but sometimes both of them stop working, and I can't make them work again sometimes too, even re-enabling accesibility services (This works for the dimmer but not for Lastpass).
Have you had any similar problem? Currently I have ColorOS 6.1
Thank you
Geiser said:
Hi, firstly sorry if it is not the forum for this specific phone, but I can't find it on XDA. So I suppose this is the most similar phone.
I have a problem with two apps:
- Lastpass
- A filter-dimmer: https://play.google.com/store/apps/details?id=com.github.ericytsang.screenfilter.app.android
Both use accesibility services in order for them to be displayed in front of every other app.
Both work OK but sometimes both of them stop working, and I can't make them work again sometimes too, even re-enabling accesibility services (This works for the dimmer but not for Lastpass).
Have you had any similar problem? Currently I have ColorOS 6.1
Thank you
Click to expand...
Click to collapse
I have the same issue with apps using accessibility services. I can't figure how to whitelist apps so they are not killed.
The freeze looks like this: https://i.imgur.com/jelcWFR.mp4
If your device freeze like that, it's probably the same bug.
I've seen this issue discussed multiple times on reddit.com/r/GooglePixel but no one found the root cause of the issue: here, here2, and other threads.
How to temporary fix the bug
Disable all accessibility features from Settings -> Accessibility.
Disable Voice Access, Accessibility shortcut, and all the other accessibility apps, features or services. System or downloaded apps, doesn't matter, disable all of them.
How to fix the bug
Unfortunately, this can be done only by Google. The bug is inside the Google Android 12 for Pixel 6/6 Pro.
Star this issue: https://issuetracker.google.com/issues/212049949 to increase the chance of Google fixing it.
How to reproduce the bug
The touch input (looks like the screen) will freeze for 1-2 seconds each time the battery drops 1% when there is an accessibility service enabled with "canPerformGesture" permission.
Steps:
Enable any Accessibility Service/Feature that has "canPerformGesture" permission (an accessibility service that can tap on the screen on behalf of user).
You can try this dummy app that does nothing, it only triggers the bug: pixel_6_accessibility_service_freeze_bug_v1.apk
Use your device normally and when the battery drops 1% the touch input will freeze for 1-2 seconds and then will unfreeze and do rapidly all the touches registered in the freeze period.
Dummy App to reproduce the bug
The Dummy app I created it is available here: https://github.com/micku7zu/PixelAccessibilityLag
APK available here: pixel_6_accessibility_service_freeze_bug_v1.apk
It does absolutely nothing with the accessibility service, just requests the permission to trigger the bug. You can check the accessibility service code here: https://github.com/micku7zu/PixelAc...cessibilitylag/PixelAccessibilityService.java
Disclaimer
I don't own a Google Pixel 6 or 6 Pro. I'm a developer of an app that needs accessibility services to work and a user reported this strange issue to me when he has my app enabled in Accessibility settings. We've worked together and found the root cause of the issue and created the issue on Google Issue Tracker.
Thanks @Burrro - Xda for reporting the bug and helping with investigation to find the root cause
Star the issue if you have the bug: https://issuetracker.google.com/issues/212049949
Good news: 138 people have starred this issue and the bug was assigned to product and engineering team. Hopefully they will fix the issue now.
micku7zu said:
The freeze looks like this: https://i.imgur.com/jelcWFR.mp4
If your device freeze like that, it's probably the same bug.
I've seen this issue discussed multiple times on reddit.com/r/GooglePixel but no one found the root cause of the issue: here, here2, and other threads.
How to temporary fix the bug
Disable all accessibility features from Settings -> Accessibility.
Disable Voice Access, Accessibility shortcut, and all the other accessibility apps, features or services. System or downloaded apps, doesn't matter, disable all of them.
How to fix the bug
Unfortunately, this can be done only by Google. The bug is inside the Google Android 12 for Pixel 6/6 Pro.
Star this issue: https://issuetracker.google.com/issues/212049949 to increase the chance of Google fixing it.
How to reproduce the bug
The touch input (looks like the screen) will freeze for 1-2 seconds each time the battery drops 1% when there is an accessibility service enabled with "canPerformGesture" permission.
Steps:
Enable any Accessibility Service/Feature that has "canPerformGesture" permission (an accessibility service that can tap on the screen on behalf of user).
You can try this dummy app that does nothing, it only triggers the bug: pixel_6_accessibility_service_freeze_bug_v1.apk
Use your device normally and when the battery drops 1% the touch input will freeze for 1-2 seconds and then will unfreeze and do rapidly all the touches registered in the freeze period.
Dummy App to reproduce the bug
The Dummy app I created it is available here: https://github.com/micku7zu/PixelAccessibilityLag
APK available here: pixel_6_accessibility_service_freeze_bug_v1.apk
It does absolutely nothing with the accessibility service, just requests the permission to trigger the bug. You can check the accessibility service code here: https://github.com/micku7zu/PixelAc...cessibilitylag/PixelAccessibilityService.java
Disclaimer
I don't own a Google Pixel 6 or 6 Pro. I'm a developer of an app that needs accessibility services to work and a user reported this strange issue to me when he has my app enabled in Accessibility settings. We've worked together and found the root cause of the issue and created the issue on Google Issue Tracker.
Thanks @Burrro - Xda for reporting the bug and helping with investigation to find the root cause
Star the issue if you have the bug: https://issuetracker.google.com/issues/212049949
Click to expand...
Click to collapse
OMG! I didn't notice this issue for many days after seeing your post I tried the touch on my phone and the issue is there. There should be an update soon to fix this!!
"The Pixel team paused the December software update to Pixel 6 and Pixel 6 Pro devices after some users reported calls were dropping or disconnecting. We have now identified a fix that will roll out in a software update by late January."
Blockout said:
"The Pixel team paused the December software update to Pixel 6 and Pixel 6 Pro devices after some users reported calls were dropping or disconnecting. We have now identified a fix that will roll out in a software update by late January."
Click to expand...
Click to collapse
Hopefully will include a fix for this issue also.
I had the same issues but I believe it's a bug in the restore from backup.
What I did was, I updated to the December update, backed up all of my app data manually and did a factory reset. When setting up the phone, DO NOT restore your backup from Google One. Instead, set up the phone as new.
What I realized was that if you tried to restore from a Google Restore backup that was done on the initial release of Android 12, then you may have the touch screen issue because the restore seems like it's overwriting a config or something in the updated version of Android 12 and you're going to keep having the issue.
Hopefully this helps some of you guys out.