Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz
Guys,
I have had this issue before but somehow resolved it months ago, but for the life of me I cannot remember how it was fixed.
My problem is my Music volume will not go above the half way mark, all other volume levels go up and down freely, but no matter what I do the music volume will not go higher than half way. I have changed the volume lots of times, but every time I check the volume is has returned to half way. I have rebooted the phone several times and the issue still persists.
Anyone have an idea of what the cause is and a solution?
I recently reflashed to 2.45 and rooted the phone again, my BL is locked, just to help you guys identify my setup/phone environment.
Thanks guys.
!I had frozen "COM.SONYERICSSON.SOUNDLEVELALERT", unfreezing it and turning up the volume brought up the alert, clicked OK and turned the volume higher. Froze "com.sonyericsson.soundlevelalert" again and played with the volume, now it goes higher without issue and at will!
Anyone know if this is possible? My S3 has decided that it's only going to start in safe mode. I'm almost 100% sure that this is because of the volume down button. The last night the volume kept automatically turning itself down so I gave the rocker a bit of a wiggle and it seemed ok. But then I rebooted my phone, and it restarted in safe mode, and I've been unable to get it out. The volume up works, but volume down button does nothing. It does click much like the volume up button.
I've tried this so far:
Factory reset (didn't change anything)
Restarted in recovery mode (recovery mode worked, but neither volume up nor down did anything in recovery mode so my only option is to reboot).
Took off volume rocker reseated it (again, nothing)
Opened up phone, checked the board under the buttons (that still clicks and seems like it should work)
Given it a vacuum just in case
Thrown a hissy fit (didn't make me feel better)
I'm not sure if it's still under warranty, but unfortunately I'm leaving the country tomorrow and going traveling for 6 months so even if it is, it's going to be difficult to get it repaired. I can't currently get recovery mode to work anyway, so I figured the easiest way to get a functioning phone again would be to completely disable the volume buttons.
Does anyone know if there is a way of doing it with software, or an easy hardware method that doesn't ruin other features on the phone?
Thanks a lot,
Ryan
Why not just replace the volume button? If you've already disassembled the phone then your warranty is invalid, a few pence on ebay and fit a new one.
boomboomer said:
Why not just replace the volume button? If you've already disassembled the phone then your warranty is invalid, a few pence on ebay and fit a new one.
Click to expand...
Click to collapse
Because as I mentioned, I am going to be travelling so I won't be in any one place long enough to get the part delivered, and won't have the tools to fit it. This is why I asked whether it is possible to disable the buttons rather than asked how to fix them.
After a bit more experimentation, I'm thinking perhaps it's the main logicboard. I opened up the phone again (while I still have access to tools) and disconnected the flex cable that controls the volume buttons. I restarted the phone and it still came up in safe mode. I had hoped that disconnecting the cable would allow the phone to boot normally.
Can anyone confirm whether safe mode activates if you disconnect the volume control cable on their device please?
Bump. Also, possible workaround - if I can re-root the phone (the factory reset seems to have broken root access, despite superSU being in the rom), I may be able to inject my most used apps into the rom, thus being able to use them in safe mode. Not ideal, but it's something as it looks like I'm not going to be able to get this fixed easily now I'm travelling...
Amazing! I've fixed it! I was positive it was hardware, but apparently not! As I previously mentioned, I already had SuperSU injected into the rom, so even after I'd factory reset the device it was still on there. However, I was getting the message saying "there is no SU binary installed". So I tried booting into recovery mode by holding power, volume down and home buttons. I had previously tried this (before the factory reset) but it hadn't worked.
I then re-rooted the phone, and boom, it instantly started normally, not in safe mode, and the volume down button functions properly again! God knows what happened to screw it all up, but I was overjoyed that it was a software and not a hardware problem! Got a working phone for my travels again!
I've been living with this problem for quite a while so there is a lot to say. I can't stand it anymore & consider installing custom ROM, but before that I'd like to get the opinion of more experience ones if this might be a software glitch (corrupted ROM) or actually there are some hardware issues (if so I should give it back under warranty first). If there is a simple fix / another brilliant "feature" to switch off I would extremely thankful for your help
Story:
phone Verizon S4 i545 bought directly from the carrier in Aug'14
initially worked like a charm, rooted, living the dream
first update - the infamous "broken one" making phone supper sluggish and freezing all the time; also lost root; had to do full wipe which fixed it.
another "small" update - main change is that now I see unlocked padlock at the boot screen (guess b/c of long gone root) & unable to check the KNOX counter in download mode
my current version is VRUFNK1 and that's when my current problem started.
Symptoms - all I've observed so far
Quite often during making sounds (music, game, alarmclock, even caller) all the sounds dissappear. Totally silent even though phone is not in silent mode nor the app crashed (music soft continues playing the song, call still on but neither I can hear other side nor they can hear me, no sound on recorded video). The reboot doesn't help.
What actually brings the sounds back is system notification or repetitive start-stop the music app (not the song play-pause) until it finally brings the sound back.
If I decide to reboot there is sound on Verizon logo boot screen, but the phone gets back to the muted state after booting to main screen. Furthermore, sometimes after reboot it becomes supper sluggish and freezes for couple seconds whenever any kind of sound is supposed to be played.
I found that this behavior is triggered by a stronger tap (or any other vibration like running) on the upper part of the body.
Some apps seems to be more prone that the others (Endomondo w/ GPS on, game "Deck Heroes")
At the moment of loosing the sound I can a "scratchy" digital noise for a fraction of a second. It sounds familiar to when the mp3 is corrupted.
Phone have never actually fallen, but cannot rule out some generic physical damage inside
Things I've tried & failed to fix the issue:
full wipe (again)
all the samsung rubbish switched off, no motion / gesture control, no smart screen etc
"now google" detection disabled
safe mode
safe mode + all connectivity off
no sd-card (never had one)
Thank you very much for your help!
Let me know if there is anything else I can provide to aid the solution of this problem
No idea why this has happened but want to see whether anyone else experienced issues after updating firmware to OD1 and if there is a fix.
Seems the norification panel flashes when scrolling through and scrolling up and down through text is no longer smooth.
ixnayondahombre said:
No idea why this has happened but want to see whether anyone else experienced issues after updating firmware to OD1 and if there is a fix.
Seems the norification panel flashes when scrolling through and scrolling up and down through text is no longer smooth.
Click to expand...
Click to collapse
yeah my VZW S6 edge 128GB just started doing the exact same thing over the weekend. It's so frustrating! I would say it first started when all of "my" media sounds (for texts, email, ringtones, etc.) all of sudden stopped working and could not be detected by apps & the OS. Then, out of nowhere, the notification pane would flash when pulled down AND I was unable to use the power button to reset the device (when holding down the button, the power menu would appear & quickly disappear without giving me a chance to make a selection).
I took it back to the Verizon store and of course, all they want to do is a full factory reset. I haven't done it yet but when the guy force-restarted it (holding Vol Down, Home, & Power), the problem seemed to go away. I rooted the phone the next day, de-bloated more than a few apps & froze TouchWiz w/ TB but the notification pane flashing glitch & just overall sluggish system performance has since returned. Since no one anywhere seems to be reporting any such performance, I suspect a hardware issue so I will be making an exchange before my 14-day return period expires.
What have you done to fix your issue?
Possible Fix?
stumbled across a few threads in regards to various graphics issues: try rolling back your Android System WebView update in the Application Manager and then reboot your phone, it seems to have cleared up some of the performance problems for me...but only time will tell if this "fix" holds for the long-run
justian007 said:
yeah my VZW S6 edge 128GB just started doing the exact same thing over the weekend. It's so frustrating! I would say it first started when all of "my" media sounds (for texts, email, ringtones, etc.) all of sudden stopped working and could not be detected by apps & the OS. Then, out of nowhere, the notification pane would flash when pulled down AND I was unable to use the power button to reset the device (when holding down the button, the power menu would appear & quickly disappear without giving me a chance to make a selection).
I took it back to the Verizon store and of course, all they want to do is a full factory reset. I haven't done it yet but when the guy force-restarted it (holding Vol Down, Home, & Power), the problem seemed to go away. I rooted the phone the next day, de-bloated more than a few apps & froze TouchWiz w/ TB but the notification pane flashing glitch & just overall sluggish system performance has since returned. Since no one anywhere seems to be reporting any such performance, I suspect a hardware issue so I will be making an exchange before my 14-day return period expires.
What have you done to fix your issue?
Click to expand...
Click to collapse
Yeah I couldn't fix it...I ended rolling back my firmware to the OC1 and starting again. But now my Music apps don't recognise music in the storage file (Walkman app). This phone seems to have the strangest glitches!
s6 glitching as well after recent update
After recent update my s6 *international version randomly starts scrolling through the open apps.
I have a video of it on youtube if anyone is interested. s6 glitch. I may decide to root it and see if it goes away with CWM.