Contacts Issue - LG V10 Q&A, Help & Troubleshooting

I have 5 gmail accounts on my V10. Only one is selected to sync contacts. When I use the dialer I start typing a number and start to see choices from other unsynced gmail accounts. When I select other account as visible in the contacts app it populates the supposed unsynced account with names. I have tried clear contact storage a couple times but it keeps syncing the contacts I told it not to. This is getting frustrating. Any suggestions?

drewcam888 said:
I have 5 gmail accounts on my V10. Only one is selected to sync contacts. When I use the dialer I start typing a number and start to see choices from other unsynced gmail accounts. When I select other account as visible in the contacts app it populates the supposed unsynced account with names. I have tried clear contact storage a couple times but it keeps syncing the contacts I told it not to. This is getting frustrating. Any suggestions?
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Click to collapse
5 gmail accounts? amazing, i just have 1, did not see this issue before. try some email app.

The issue isn't related to an email app.

Do you use Google +?
If so, the first time of use, it asks if you want to sync all your G+ contacts.
I made this mistake once and now I have thousands
Sent from my LG-H901 using Tapatalk

I don't use G+ and all the contacts are not synced to one account. The are listed under each individual gmail account. The issue only happened after moving to the V10. My note 4 didn't have this issue.

Any further suggestions?

can anyone confirm they have same problem

Anyone able to try duplicating this issue?

This happened to me on the Moto X (first generation) ... I've been screwed ever since.
My problem with this is how invasive - while at the same time disruptive, repetitive and completely unnecessary this unauthorized merge is as it duplicates contacts.
Example:
1. I have 1 email (& matching Contact List) for work and work related contacts. These contacts include only their work phone and email - and in some instances their work cell # -- which of course would be labeled "mobile" as that was the only labeling option a decade ago.
2. I have 1 email (& matching Contact List) for my friends. These contacts include only their personal phone and email. Although there are a few cell phone numbers that match the business cell, the rest of the info is unique to their personal life.
*** Part 2 of this Contact List is their wives/sig-other gets a Contact Listing - to which repetitive info like the land line and maybe e-mail address is entered, but more importantly their individual cell number. This makes contacting them individually an easy task without guessing what cell number goes to the husband or the wife ... and in some instances ... their kids (who sometimes baby/dog sit). [This may sound rather convoluted to you younger kids, but 10 years ago we didn't have the option of custom labeling the phone numbers, only a short pull-down list of Home, Cell, Fax ... so this is how we did it ... and a decade later with several hundred entries, we're NOT going back to redefine all these fields and merge contact lists as this is still an easy system].
Well - a while back when the Droid X came out, I loaded each email profile into the phone separately - Google/Droid decided to merge all contacts and it's been a friggin' disaster ever since! I went from 200 to 800 contacts in different email/contact profiles, to one, bigass, convoluted, double, triple, quadrupled contact list that is impossible to tell which one is from the Work List or the Personal List or any other miscellaneous list I had .... a 4000K Contact list for every email account - not just g-mail, but Outlook and Windows too! ! !
I've yet to find any app that can simplify or remedy this for me ... (I've spent WEEKS looking for one ... so about a year ago, I took several days and merged all the Contacts into one Gmail list and custom labeled EVERYONE on those lists into one, clear, concise list. I admit that I'm anal about keeping things organized and in clear and concise manner and this may seem nutty to some ... but I also don't make the mistakes my friends make with mis-dials and wrong numbers.
I've had some issues ... (hint: once done, copy to a window computer, then go and delete every back up you ever made of every contact list in every e-mail file to prevent reloading old files into the new, revised Contact list.) ... but I stay on top of it and delete or modify any duplicate. I'm almost back to being sane ... probably because I haven't stopped drinking ;- )
It's going to be a long and lonely road back to sanity. Google is invasive and loves getting all the info it can and will "F" up the way you kept it.
Good luck with a solution. Please post a solution if you find one.

I have three Gmail accounts on my phone. Mine, my daughters and wife's. I only want to sync the calendar, but it also syncs the contacts. Especially if I get a text from my brother, it will come up as Uncle.....(my daughter's account). I tried contacts sync fix as I read in a forum once that LG phones have an issue with broken contacts if you have an I.C.E. contact listed (in case of emergency). This did fix it for about two weeks and then something happened and I was back to seeing my wife's and daughter's contacts over mine.
If you find a solution, please let me know.

Related

[Q] Atrix - SMS Issue (Wrong Recipient)

Little frustrated with the Motorola Atrix and wanted to see if anyone had any suggestions.
I am having an issue with SMS messages going to the wrong individual or starting a second threaded conversation with the same contact even though there is only one instance of this contact and one phone number attached. It's very similar to the reported issue 9392 that was supposed to be addressed sometime a while back.
This is my second Atrix and I have experienced the problem on both handsets. My first purchase was back in April of this year and within weeks that problem started to occur. I had tried various custom ROMs and SMS applications - but they all had the same issue.
The second handset was just received this week. I have gone through and completely cleaned up any duplicate contacts and exported them all to a CSV file and re-imported in hopes of finding a culprit contact. I am syncing with Exchange 2007, but had disabled Google Contacts, MotoBlur, Blah, Blah. Now I am only syncing contacts with Google and mail and calendar with Exchange.
I have completely reset the device and running full stock ROM with no applications installed outside of what is included in the image with the phone. Since a majority of my communication is via SMS on my phone - it has become a big hassle. I just get tired of having to apologize and explain my misguided text over and over again.
I have tried several 3rd party SMS apps and all have the same issue.
Anything you guys could suggest would be greatly appreciated. The only thing that I could possibly think of that I have not done is replace the SIM card which is one I got with my first iPhone a few years back.
**Note: I have a WP7 running Mango that does not have this issue.
I'd be leaning toward a bad sim. Why don't you just go to your carrier and get a new one? AT&T has never charged me for a replacement sim. Just explain your issue and that you've tried all other avenues to correct the problem.
For the duplicate thread I was able to solve with
http://forum.xda-developers.com/showthread.php?t=1210840
others said it didnt work if they were syncing facebook contacts.. I dont sync
contacts with anyone but gmail contacts.
but here is the basis of the fix that worked for me
Ok I think I solved it my last solution wasn't did not continue to work.
your contacts need to be stored / saved as
this format +12223331234 and some work with just 2223331234
but all work with the first (so far)
(111) 222-3333, +1-111-222-3333 both fail
if you look how the sms db stores them its like the format first mentioned and when using that format there are no duplicates
Click to expand...
Click to collapse
Well, I tried to replace both the SIM and reformatted the numbers as suggested.
However, neither of those worked - so I dug a little more and narrowed it down to Motoblur and adding accounts under it.
I did find that if I did a hard reset of my phone and then used a new email address to setup a 'New' MotoBlur account (since you can't delete or reset an existing one) and then did not add accounts under MotoBlur - the issue resolved itself.
I still added a google account and exchange account - but everything else, like facebook, I downloaded the application to avoid MotoBlur from aggregating information into.
Hope that makes some sense and thanks for the reply.

[Q] Contacts app questions

1. I have loads of contacts (probably a couple of thousand). Normally you can do T9 search, like if I wanted to call "liliane", I would type 545263 and it would show liliane and a couple of numbers that have 545263 in them and other names that correspond to the combination. This works on the SGS2 but takes ages, which wasn't the case on my much older HTC Desire.
2. When I want to add a person to a group (going through groups > add contact), I get an enormous amount of contacts called "(Unknown)". Where do they come from? How do I get them out?
3. On my HTC, I nicely merged all of my contacts with their e-mail addresses and Facebook profiles. However, they have all become separated after syncing my Google contacts back to my SGS2 and the contacts app is just not very good at finding mergeable contacts. Also it takes forever to do so since I have a couple of thousand.
4. My Facebook contacts show up last name first, for no obvious reason. Even merged contacts sometimes have their last name first (i.e. Dan Scott will show up as Scott Dan in my phone). Annoying. How can I fix this?
leetel bump
Go on your computer and organize there all your Google account contacts, they will sync nice to your phone. That's what I did. I hope you use a Google account to sync your contacts, not Samsung.

[Q] Skype Syncing Creating Dozens Of Call Log Entries

So I have an evo 3d that seems to be disagreeing with skype a little bit. I sync skype contacts with my current contacts in my phone and after a period of time, I have a single number appearing in my call log in order dozens of times when there we no calls made to that contact. Has anyone encountered anything like this? Help is always appreciated. Thanks
When you were given the three options. Choose the second one to not create the excess contacts.
1: Sync all contacts with Address book
2: Sync with Existing contacts only ::choose this one::
3: Don't Sync.
I suggest you uninstall and choose the second one when you re-install.
I used option number two and it appeared to be fine, then a little later on without reason the same contact appeared dozens of times in order.

[Q] 100s of duplicate Phone Contacts that are not the same as regular contacts

My phone dialer has some contacts repeated literally 100 times. They are not that way in the Contacts app, just the phone. Just ran a dedupe app that did find some in my Contacts, but didn't touch the phone contacts list. I did not realize they are two different lists, which makes no sense.
Would appreciate a hint as to getting rid of all the dupes, and especially if there is something I can do to make the phone contacts and "regular" contacts the same database.
Use Google account to sync your contacts and remove them from your sim card/phone internal storage.
The stock dialer app does not store contacts. Are you sure you aren't looking at the call history?
Miami_Son said:
The stock dialer app does not store contacts. Are you sure you aren't looking at the call history?
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Wouldn't that be something... lol
Miami_Son said:
The stock dialer app does not store contacts. Are you sure you aren't looking at the call history?
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Click to collapse
Yep; pretty sure I did not call my son 100 times in a row!
Mike
Phalanx7621 said:
Use Google account to sync your contacts and remove them from your sim card/phone internal storage.
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Click to collapse
Well, now I'm really confused. Ran a de-dupe app, following which my dialer Contacts was empty, but desktop Contacts fine. Now my desktop contacts do seem to be the same as the phone, though it has 29 instances of the same person, whom I never call. I have a Google account with Contacts, but it has some that are not on my phone and the other way around. Also, when I look at Google Contacts at Google.com the right side shows no duplicates, but the left side scrolls though dozens to a few hundred of the same entry.
So, phone and Google not syncing, and Thunderbird is totally different from them both. Sure would loke to get all three the same.
Mike
OldMike60 said:
Well, now I'm really confused. Ran a de-dupe app, following which my dialer Contacts was empty, but desktop Contacts fine. Now my desktop contacts do seem to be the same as the phone, though it has 29 instances of the same person, whom I never call. I have a Google account with Contacts, but it has some that are not on my phone and the other way around. Also, when I look at Google Contacts at Google.com the right side shows no duplicates, but the left side scrolls though dozens to a few hundred of the same entry.
So, phone and Google not syncing, and Thunderbird is totally different from them both. Sure would loke to get all three the same.
Mike
Click to expand...
Click to collapse
Maybe you were restoring contacts from a backup app causing one to show up then google synced the one that it had before making the total 2. Then it just went exponentially higher as it went on. As in it would go from 1 each to 2 each to 4 each to 8 each etc
Check you contacts in your Gmail account.i bet that's where all the duplicates are.
there are lots of free apps in the market to delete duplicate contacts.
please try 1 of them..
Hope helps
bqudamith said:
there are lots of free apps in the market to delete duplicate contacts.
please try 1 of them..
Hope helps
Click to expand...
Click to collapse
Dude read the thread he has used them multiple times
Sent from my GS4 running CM11 Kandy Kane
Google Contacts, Oh My
Dove back into this today. At Google, I don't have all that many duplicate contacts (though some posters report as many as 25K; up to 2K of the same contact), but have several thousand totally empty Contact Groups! The groups are actually a person's name, anywhere from 8 to 30 times. So their name is a group name, not really a contact, and that is what is showing up on my dialer Contacts list because not a one of them actually has a phone number.
Postings at Google and all over the internet *****ing about his since 2009. No prevention, no way to clean them out. All I can find is to delete the empty folders one at a tine (no mass delete, no way to tag multiple groups); 00 times would take forever, and I guess would have to repeat weekly.
I've tried all the merging / de-dupe stuff, and they are for duplicate contacts, not duplicate groups, unless someone knows an app that would. If I could batch delete them on my phone, perhaps that would also wipe them out at Google.
Resolved!
Found two fixes (but don't know about prevention or reoccurance). There is a popular utility that deletes all groups. The text at the site where available says that it deletes all groups, cannot skip any. So the first fix: download my one group with contacts to a CSV file, delete everything, then recreate the group, empty, and bring back the CSV data. However, I found that the utility did delete everything except the group "My Contacts", which seems to be the standard group, created by GMail, which was left untouched. So the utility deletes all customer-created groups, but not the one created by Google, which is what I wanted anyway.
So here is the utility: http://blog.scrappydog.com/2009/01/deleting-4000-gmail-groups-or-repairing.html
Thanks to all.
Fixed!
Thought I posted this, but doesn't seem to be showing up, so I want to close this out with a solution for others to find. If this is a duplicate, my apologies.
For customer created groups, 1) download to a CSV file, 2) run the utility found below to delete all custom groups, then 3) make the group again and copy back the CSV file.
Here is the utility: http://blog.scrappydog.com/2009/01/deleting-4000-gmail-groups-or-repairing.html
However I wanted to keep the Google standard My Contacts, so I did the above. But after running the utility I found that it does not touch the My Contacts group (I assume Google prevents it from every being deleted), so I did not need the CSV file, just the utility to get rid of my 600 empty groups.

[Q] KitKat issue syncing contacts on an exchange server

My understanding is that this is a known issue, I'm looking for a workaround or resolution.
Using KitKat, and the standard AOSP email client, I setup my corporate email account in the usual way. Everything works the way it is supposed to except for syncing contacts.
Normally I have fewer than 100 contacts, but with KitKat I end up with over 600. From my research into this issue it is because KitKat is syncing the "suggested contacts" from exchange, not just the contacts listed in my address book. I'm not sure who made the decision to do that, but it doesn't sound like the best idea to me.
I see this problem on my tablet which is running the CM 11.0 nightlies, but I do not see it on my HTC One running AndroidNow, even though Android Now is at 4.4. That is what tells me that the problem is in Exchange Services for the standard AOSP client. I confirmed this by finding this site:
http://www.androidpolice.com/2013/1...4-4-with-gmail-style-ui-and-a-slide-out-menu/
I downloaded the appropriate files and installed the apks on my HTC One. When I setup my corporate email there I started seeing the same issue.
Does anyone have any news or recommendations on this issue? By the way, I'm not looking for "install such-and-such email client, it's better" type recommendations. I've tried the majority of them already.
Thanks
It is interesting to me that no one has anything to say on this issue. Perhaps no one saw my post?
At any rate, I found a "solution" which is clumsy but seems to do the trick. The suggestion I found in the google forums was to delete the "Suggested Contacts" folder (I did it in the Exchange web mail app), delete the Corporate account and recreate. I did and I now have the correct number of contacts.
From what I have found this problem is caused by code added to KitKat for syncing sub-folders. It is an issue that Google is aware of, but has marked at a very low priority. I assume that means that a real fix for this will be a long time coming.
dlbarron said:
It is interesting to me that no one has anything to say on this issue. Perhaps no one saw my post?
At any rate, I found a "solution" which is clumsy but seems to do the trick. The suggestion I found in the google forums was to delete the "Suggested Contacts" folder (I did it in the Exchange web mail app), delete the Corporate account and recreate. I did and I now have the correct number of contacts.
From what I have found this problem is caused by code added to KitKat for syncing sub-folders. It is an issue that Google is aware of, but has marked at a very low priority. I assume that means that a real fix for this will be a long time coming.
Click to expand...
Click to collapse
In case you may not have noticed, there is a open issue for this now:
http://code.google.com/p/android/issues/detail?id=61979
Im having the same problem with you, but removing the "suggested contacts" folder from Outlook didn't work (not that I should have to do that). It was if the contacts were cached to the phone.... even after removing the account. I even tried disabling sync, putting it in airplane mode, and using "Contact Remover" from the Play Store to delete the contacts from my phone (disabling sync and airplane mode to prevent a total deletion of all contacts on next sync). After that, I removed the account from Android, removed all phone pairings from Exchange (through OWA), and cleared the cache of the phone. As soon as I resynced, they all came back.
I'm beyond pissed. I literally have 5,000 contacts, and I can barely open the People applet. This is ridiculous.
Flapjack said:
In case you may not have noticed, there is a open issue for this now:
http://code.google.com/p/android/issues/detail?id=61979
Im having the same problem with you, but removing the "suggested contacts" folder from Outlook didn't work (not that I should have to do that). It was if the contacts were cached to the phone.... even after removing the account. I even tried disabling sync, putting it in airplane mode, and using "Contact Remover" from the Play Store to delete the contacts from my phone (disabling sync and airplane mode to prevent a total deletion of all contacts on next sync). After that, I removed the account from Android, removed all phone pairings from Exchange (through OWA), and cleared the cache of the phone. As soon as I resynced, they all came back.
I'm beyond pissed. I literally have 5,000 contacts, and I can barely open the People applet. This is ridiculous.
Click to expand...
Click to collapse
I can't argue with your assessment, especially since it is a known issue that is, apparently, not getting any attention from Google. That is disappointing.
dlbarron said:
I can't argue with your assessment, especially since it is a known issue that is, apparently, not getting any attention from Google. That is disappointing.
Click to expand...
Click to collapse
I have this same problem, but it seems to be Exchange email address history (start a new email: start typing address and the autocomplete list appears)that is causing the problem for me. If I delete the history the contact is now longer shown in my contact list. The problem is this history list is ever growing and changing. It seems we are forced to live with excess users until Google gets this fixed.
zoaguy said:
I have this same problem, but it seems to be Exchange email address history (start a new email: start typing address and the autocomplete list appears)that is causing the problem for me. If I delete the history the contact is now longer shown in my contact list. The problem is this history list is ever growing and changing. It seems we are forced to live with excess users until Google gets this fixed.
Click to expand...
Click to collapse
Ahhh, well that would make sense why deleting the "suggested contacts" folder doesn't fix it. I don't want to flush my autocomplete history. It's quite useful.
In the interim, I'm just 'pushing' my contacts from Touchdown using the "Copy to Phone" option, and not adding the corporate email option for now.
Here is a pretty nice work around to this issue.
Go into outlook and create a new category for all of the contacts you want to sync with your device. Once the contacts are part of the new category, go to your device and in the contacts>>accounts to display>>select the corporate account>> and select which list(select the category you created in outlook>> thats it and resync your contacts.
zoaguy said:
Here is a pretty nice work around to this issue.
Go into outlook and create a new category for all of the contacts you want to sync with your device. Once the contacts are part of the new category, go to your device and in the contacts>>accounts to display>>select the corporate account>> and select which list(select the category you created in outlook>> thats it and resync your contacts.
Click to expand...
Click to collapse
A slick solution to the problem. To bad it is necessary.
dlbarron said:
A slick solution to the problem. To bad it is necessary.
Click to expand...
Click to collapse
Agreed, a true fix is still needed. The biggest problem with this solution is making sure you put new contacts into the new category when they are being added.
I have the issue that my phone will not sync to the exchange contacts PERIOD.
It downloaded them fine apparently, but any changes made on the device do not get updated on the server.
WTF? How ****ing stupid is google to break activesync!?
I'm not just having problems with contacts... my entire calendar will not sync. I basically get no meeting reminders. I can log into exchange webmail and check my calendar there, but that is ridiculous.
As for the contacts, none of the tips and tricks in this thread have helped. I have completely deleted "suggested contacts" (which is a shame, because it was actually useful), but my phone is still pulling them from somewhere....
The only thing that works for me is installing Touchdown and using it to sync, then push the contacts to the phone. It does pick up the bullshvt ones...
Sent from my Galaxy S4 using Tapatalk
This is by far the most irritating part of KitKat.
I work for a mobile phone company with business customer and its a very common complaint.
Sent from my GT-I9505 using Tapatalk
BazmanFoo said:
This is by far the most irritating part of KitKat.
I work for a mobile phone company with business customer and its a very common complaint.
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
I can't understand why it cannot be fixed. I don't even fully understand the problem, as I've gone through Outlook/Exchange multiple times cleaning out the "suggested contacts" and still had my phone's contact list spammed with every email address that is and ever was.
It took a long, long time... but I used "Contact Remover" from the Play store and just went down the list checking contacts I wanted to delete. It's much faster than going into each contact, hitting menu, then hitting delete. Still, you have to be careful not to delete contacts you want to keep. Many times, they're named exactly the same as the spam ones.
On a side note, I am struggling to understand why there are so many contacts that have been "augmented" by apps such as Facebook and Lync 2013. I never choose to sync those, but it appears to have done so anyway.
same problem here, contacts on phone (nexus 5) are filled with rubbish now

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