V10 back camera won't focus auto or manual - LG V10 Q&A, Help & Troubleshooting

So I got the V10 on T-Mobile the day it was announced that the bootloader was factory unlockable. I love it so far with one somewhat concerning exception (apart from the laughable battery life but *shrug*): the majority of the time when I try to use the back camera, I'm not able to focus it. In auto mode tapping to focus does nothing. In manual mode sliding the focus dial also does nothing. Third party camera apps won't focus either. I have to pull the battery and reboot and it *might* work then, and if it does it'll only work the first time I open the camera. Front cameras work fine and the focus on the back camera when it works is excellent. Has anybody else run into this or know if it's worth messing with or if I should just exchange it?
Also for clarification I was running the stock rom (rooted) but with very little frozen. Switched to black hole yesterday (triple wipe) which has been lightning fast so far but having the same issue.
Thanks!

Same
Got it last week and Ive been having the same problem. I dont have many apps but I do let my battery drain due to laziness. Thats the only bad thing I do. I'm thinking of exchanging it because ive also messed with all the settings in the manual camera and nothing. Its set to a very close 1 inch distance to focus well. Front camera works marvelous.

h18ortiz said:
Got it last week and Ive been having the same problem. I dont have many apps but I do let my battery drain due to laziness. Thats the only bad thing I do. I'm thinking of exchanging it because ive also messed with all the settings in the manual camera and nothing. Its set to a very close 1 inch distance to focus well. Front camera works marvelous.
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Yeah close focus is exactly the problem. I can take passable pictures of stuff right in front of me by physically moving the phone closer and further until it's in focus but that's useless. I'm going to go by the T-Mobile store this evening or tomorrow and see what they say.

Related

[Q] Galaxy Grand 2 camera and accelerometer sensor issues

Hi guys.
I've bought a galaxy grand 2 two months ago. For those two months phone was doing great. It was jelly bean so i upgraded it to kitkat. It was working better after upgrading. But after I've rooted it, it gives me some problems like google play cant get into internet, over heating or battery draining .
However it was good though that i was getting extra advantages for rooting it. But I thought using official binary will be good for now.
So I re installed Kitkat version of it.
After installing official firmware, everything was working fine except camera's focus and accelerometer's direction.
Camera: When I try to focus the camera into close objects it can't focus it. Tries but fails. Thought it might not be able to focus the object from that distance. I tried other camera apps. I tried using Google camera. Google camera can take the photos of far object. But when I try to focus on close object it tries to focus and the app crushes. No idea what happened to the focus feature.
Accelerometer: After Re installing, I've noticed a problem in accelerometer. That is when I hold the camera 90 degrees it actually calculate wrong. It calculates that i'm holding the phone left side slightly. Though i'm holding it straight. The problem appeared when I was playing temple run. The character was running on the left side. Sometimes when i restart my phone the accelerometer get fixed. But after some while the same problem appears.
Dont know if these problems are hardware issues or software. Dont know even how to solve it. Any Solution from experts will help me a lot. Thanks in Advance....

Camera issue

Hey guys,
Sometimes when I launch my camera, it makes a loud buzzing noise and has trouble focusing. It seems like something is getting in the way of the lens not allowing it to move freely. If I shake really quickly it usually stops and works like it should. I don't know if it's a lens issue or am issue with the OIS. Has anyone else had this issue and if so have you found a solution? This is my second S6 Edge. The first one succumbed to the auto rotate bug. Thanks for your time.
Camera buzzes continuously. when camera app opened
Eyezayah said:
Hey guys,
Sometimes when I launch my camera, it makes a loud buzzing noise and has trouble focusing. It seems like something is getting in the way of the lens not allowing it to move freely. If I shake really quickly it usually stops and works like it should. I don't know if it's a lens issue or am issue with the OIS. Has anyone else had this issue and if so have you found a solution? This is my second S6 Edge. The first one succumbed to the auto rotate bug. Thanks for your time.
Click to expand...
Click to collapse
I was facing the same issue from the past 3-4 days. It starts buzzing (not all the time, but frequent enough to get me mad) when you open the camera app, and might stop the buzing if you try to focus manually.
I went to Samsung service center yesterday, and they did confirm it was a fault camera hardware (don't know the much details yet). They ordered new camera hardware and expected delivery date by tomorrow.
Hoping, the new camera module be with out any issues.
To any one, i have been using the phone for the past ~2 months, and saw this issue occurring in the past 3-4 days. Is any one facing the same issue?
Maybe i will send an e-mail, and see whats happening with these Camera hardware...

OIS module Sound or maybe Focus

Have any of you guys hear a sound like a vibration in coming from the camera module? I was looking at the camera app and noticed i could switch from ois to normal stabilization and when i put it in ois and started messing around by doing fast movement and stopping and making the cam focus on different stuff on one of the focuses it did a weird sound and the image vibrated i have a video that i will upload later but its weird
Well im going to factory reset today and see if that fixes the issue
Surely any movement that is too fast for ois to keep up with it will result in poor video and a noise as the components have to physically move inside.
Sent from my LG-H850 using Tapatalk
mgolder said:
Surely any movement that is too fast for ois to keep up with it will result in poor video and a noise as the components have to physically move inside.
Click to expand...
Click to collapse
I figured out that the camera module just refuses to focus, ois is working fine but the focusing just took a dump, maybe its the consequence of a drop that it may have gotten but its weird since the issue only popped up with a factory reset, well i factory reset 4 times and nothing so its getting returned to warranty. I even opened the phone up and disconnected and reconnected the cam module and nada also i found out while i opened the phone one of the reasons for the gap on the chin of the phone its because there is a strong spring inside that pushes on the battery so its easier to take out.

Camera problem.

Hi, my "great" z5 compact camera broke like 1 week ago without any actual problem, the app were crashing all the time, any other app said the camera is already used, the diagnostics said that camera is "not available", and even the flashlight button on quick settings menu didnt work, lovely. I waited for some time and woke up today to working camera and no longer shy flashlight button, but the camera doesnt switch to any mode else than 5 mp "superior" auto, just crashes. When it crashed the flashlight disappeared again, but still works in the auto mode and i cant even disable it. Funny part is when i moved when making a photo, the autofocus started buzzing like crazy, vibrating the whole phone with it. i would love some help with my "premium high quality" smartphone. Thanks
Now after my autofocus got heart attack it went to the starting point, when the camera will decide to work again(and after this incident im not sure if it will) im not going to use my camera and let it sit for some time
RemixJ said:
Now after my autofocus got heart attack it went to the starting point, when the camera will decide to work again(and after this incident im not sure if it will) im not going to use my camera and let it sit for some time
Click to expand...
Click to collapse
I'd try a software repair using Xperia companion. This should at least determine if it's software or hardware. If you do this, I'd recommend a complete wipe.
Procrustinator said:
I'd try a software repair using Xperia companion. This should at least determine if it's software or hardware. If you do this, I'd recommend a complete wipe.
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Click to collapse
I forgot to mention that once i tried opening the app, it showed like a fountain of rainbow pixels sliding across my screen ( as the camera view, it didnt cover the buttons) i dont know i this makes it easier to distinguish if its software or hardware but just mentioning, also when i went to messenger app and tried to make a photo it was alright.

[Q] Start of photo burst sequence is too slow on S9+?

Coming from S7E and bit disappointed with camera. Doing a lots of pictures of my kid and burst mode when you hold white button/volume is only chance to get at least few pics in focus. Only problem is that with new S9+ burst mode kicks in about 500ms later than it started on S7E.
So you see kid doing something interesting, point camera and hold shutter button. And wait. It takes about 1s or even more to start taking pictures and while you wait, your camera is doing nothing. On S7E burst started almost immediately, was bout 250-500ms max. Kinda disappointed with this upgrade...
Tried to find some settings for this, but there is only option to enable feature, nothing else.
UPDATE: Friend of mine checked S8 and A8, both starts burst shot almost immediately, so it is probably something new with S9+?
This is just a guess, but it could have to do with the shutter opening/closing for the amount of light in the photo prior to shooting?
Seems quite unlikely to me, because you can take regular image almost immediately...
It's likely the camera software needs optimising and tweaking. Are you on the latest firmware? I'm not, so wouldn't know if that changes anything but likely a fix will be on its way
sstanton86 said:
Are you on the latest firmware?
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Of course, was first I tried, though still have only G965FXXU1ARB3 available and seen newer G965FXXU1ARC5 floating around, but not yet for my carrier. Hppefully it will fix this...
So updated to G965FXXU1ARC5 and delay before burst is still there :-/
Another update and still start of burst sequence is way too slow. Any tips how to make it start faster?
Wlk said:
Another update and still start of burst sequence is way too slow. Any tips how to make it start faster?
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Click to collapse
I think the reason may be that the device waits to see if it was a single shot or a long press, since a single click on volume button is supposed to just click a photo, and a long press is to take a burst
Just checked mine, and while there is a slight lag, it's nowhere near a full second.
meyerweb said:
Just checked mine, and while there is a slight lag, it's nowhere near a full second.
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Click to collapse
Checking your signature, are you testing it on S7E or S9+? Because I had S7E before and it started much faster, for sure under half second. I have problem with S9+ and checked S8+ and its fine similar like S7E, only new S9+ is affected...
S9+. Guess I need to update my sig!

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