Stuck on unlocking boot loader - Android Q&A, Help & Troubleshooting

Hello I am new to the developer scene. And an trying to root my HTC desire 626s I have found the forum for it on here but am having issues unlocking my boot loader when I get to the cmd for fastboot get_oem part it says waiting on device and stays that way... Any help appreciated I just want to get ride of the bloatware on my.phone and am new to this rooting things and some of the guides are confusing. Any help appreciated.thanks. * Sinistyre

You need to make sure you have the right drivers and a good cable. Check the drivers in Device Manager. If you need them, just install the newest HTC Sync. You also need to be in the bootloader screen and have fastboot selected. The phone should read fastboot usb in the bootloader screen when plugged in and the computer properly recognizes. If you continue to have trouble, try different cables, ports, and/or another computer.

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[Q] Unlocking the bootloader

Hi, I'm new to the Rezound coming from an X2. I'm loving this phone. I want to unlock the bootloader but I am having issues with this phone. I am following the steps on htcdev.com exactly and when I enter fastboot oem get_identifier_token it stays at waiting for device. I unlocked a droid incredible several months ago so I have done this with a different HTC device before. Anyone know why I cant get it to work on my Rezound. I sent HTC a message about it, I'm hoping they have an answer, but I know the people on this board know alot of stuff about these phones. the software version I am on is 2.01.605.11 any sugestions? Thanks
John
When you start the phone with the volume switch down, you get taken into HBOOT. The first item on the menu is FASTBOOT. You have to put the phone into FASTBOOT (use Volume up/down to navigate to FASTBOOT and then hit the power button to select) before the PC can talk to it. Have you done this?
Assuming your phone's in FASTBOOT, there's a menu that starts with BOOTLOADER. A few lines above this menu you should see the word FASTBOOT in white on a red background. If your USB connection's okay, this should change to FASTBOOT USB a few seconds after plugging in the cable. Is this happening?
yes, It just wont go any further
jtornone said:
Hi, I'm new to the Rezound coming from an X2. I'm loving this phone. I want to unlock the bootloader but I am having issues with this phone. I am following the steps on htcdev.com exactly and when I enter fastboot oem get_identifier_token it stays at waiting for device. I unlocked a droid incredible several months ago so I have done this with a different HTC device before. Anyone know why I cant get it to work on my Rezound. I sent HTC a message about it, I'm hoping they have an answer, but I know the people on this board know alot of stuff about these phones. the software version I am on is 2.01.605.11 any sugestions? Thanks
John
Click to expand...
Click to collapse
Do you have USB Debugging enabled on your phone?
yes, as well as allow from unknown sources.
Do you have HTC Sync installed on the PC? Does the PC acknowledge the USB connection when the phone's in fastboot?
htc sync is installed and sees the phone. when in fastboot, as soon as i plug in the usb cable it says fastboot usb
I'm going to try it on another pc and see what happens.
Wish I had more to offer. It doesn't seem like you're doing anything wrong. Good luck!
jtornone said:
htc sync is installed and sees the phone. when in fastboot, as soon as i plug in the usb cable it says fastboot usb
I'm going to try it on another pc and see what happens.
Click to expand...
Click to collapse
Uninstall HTC Sync for now.
I tried it on another computer and it worked. So something is pooched on this laptop. Thank you all for your sugestions
Out of curiosity what is the OS on your laptop? I had Windows 8 for a bit and when the new firmware came out I needed to re-lock the bootloader and couldn't because windows 8 and the phone didn't play nice together. As soon as i went back to Windows 7 no issues.
I was using Windows 7 Pro.

[Q] Rooting help

I bought my One with bootloader unlocked but the guy who sold me the phone unrooted the phone before shipping and i've tried to follow the rooting and the unlocking bootloader through fastboot methods but every time i open sdk manager it just says i have to update, i update then it says restart, and no mater what i do, cmd just keeps telling me fastboot is not a recognized command... blah blah... short question is, is there a rooting app i can purchase or if anyone can give me a helping hand?
Edit: I have followed the steps exactly, switched off fastboot in power menu, and powered off entered fastboot from bootloader, plugged in device, entered cmd and tried it but i get the aforementioned error.
Edit 2: I made the folder and placed my files and it seemed to go a little smoothly but it says waiting on device and just hangs there. The computer is still not recognizing the phone, i still get USB not recognized. try reconnecting the device....
Oh also, trying to install a recovery to this, so i can root... but just an easy way
Please help me, someone... the bootloader says unlocked btw. but fastboot does nothing when trying to flash via cmd.
if you are running windows 8 you may need to install the correct drivers, i had the same problem when i tried to root my M7 and im runinng windows 8, if youd like the drivers, PM me i cant remember where i got them from, but i have them still. Also if you can try switching USB ports, i had to use a different one and everything went kinda smooth after that.
sakumaxp said:
if you are running windows 8 you may need to install the correct drivers, i had the same problem when i tried to root my M7 and im runinng windows 8, if youd like the drivers, PM me i cant remember where i got them from, but i have them still. Also if you can try switching USB ports, i had to use a different one and everything went kinda smooth after that.
Click to expand...
Click to collapse
I sent you a pm... i am on win8, and i don't think its the ports because when the phone is fully on, it i can open it through windows, its just it doesn't work when it's in bootloader/fastboot
HyDRo1X said:
I sent you a pm... i am on win8, and i don't think its the ports because when the phone is fully on, it i can open it through windows, its just it doesn't work when it's in bootloader/fastboot
Click to expand...
Click to collapse
ok i switched to a win8 an everything seemed fine, but i get a long list of processing cmd after i type the fastboot flash recovery... and then continued as followed but nothing... still get red triangle
Ok got it... Windows 8 problems
Sent from my HTC One using xda premium

[Q] ADB doesn't detect device while in bootloader, can't unlock

I had my phone unlocked and working with a custom ROM in the past, but after some problems I gave up and just relocked it and went back to stock. Now I'm trying to unlock it again and I'm running into some problems. I'm unable to get the identifier token to use with htcdev because whenever I go into the bootloader my phone is not recognized by adb. fastboot oem get_identifier_token leaves me with a waiting for device message, and adb devices returns an empty list. If I turn the phone on normally the device shows up then. To the best of my knowledge, I have all the necessary drivers. I have tried multiple USB slots, multiple computers (including the one I originally did the unlock on, when it worked fine), and have searched all around the internet and various forums for an answer. I've tried manually updating the USB drivers through device manager, but that did nothing. I have HTC sync installed as well. When I plug the USB cable in I sometimes get a device cannot be identified/has malfunctioned message. Device manager also shows a yellow warning triangle on my phone when in the bootloader. I'm on windows 8 currently, but I've tried it on a windows 7 pc as well with the same results.
tldr: adb doesn't recognize my phone while in bootloader, so I can't unlock it.
Thanks in advance for any help, I've tried everything I can think of.

amaze not seen in bootloader mode

Hi im fairly newthis to all this so please be patient. I have Htc 4g amaze Tmous rooted s-on unlocked. I flashed a custom rom which is stock debloated. But, the wifi and bluetooth do not work. I want to revert back to stock by using the same method which is the Htc toolkit. But, when i restart in bootloader mode the phone is no longer recognized by my laptop running win 8.1. I have been searching for a week now and have tried everything from deleting drivers, reinstalling, downloading htc sync and removing the software but leaving drivers,, different USB ports 2.0 & 3.0, nothing works. When its in bootloader about 5 seconds later my computer says USB device not recognized.
Please help.
mikeny said:
Hi im fairly newthis to all this so please be patient. I have Htc 4g amaze Tmous rooted s-on unlocked. I flashed a custom rom which is stock debloated. But, the wifi and bluetooth do not work. I want to revert back to stock by using the same method which is the Htc toolkit. But, when i restart in bootloader mode the phone is no longer recognized by my laptop running win 8.1. I have been searching for a week now and have tried everything from deleting drivers, reinstalling, downloading htc sync and removing the software but leaving drivers,, different USB ports 2.0 & 3.0, nothing works. When its in bootloader about 5 seconds later my computer says USB device not recognized.
Please help.
Click to expand...
Click to collapse
You're gonna have to be a bit more specific with how you're trying to read the device:
a) When you're in bootloader, and you have the phone plugged in, does it read HBOOT USB, or FASTBOOT USB?
i) If yes: Then just run the program. It will still recognize the system even if Windows doesn't show it. Fire off a CMD command or simply click "reboot" on the toolkit and see if the phone responds.
ii) If no: Use another cable, and make sure you're securely connected. Generic micro USB cables tend to be a bit loose even when connected, so make sure the cable itself is not "ajar" in the port
Once you're in bootloader mode, post what it says here.
darkandshadow said:
You're gonna have to be a bit more specific with how you're trying to read the device:
a) When you're in bootloader, and you have the phone plugged in, does it read HBOOT USB, or FASTBOOT USB?
i) If yes: Then just run the program. It will still recognize the system even if Windows doesn't show it. Fire off a CMD command or simply click "reboot" on the toolkit and see if the phone responds.
ii) If no: Use another cable, and make sure you're securely connected. Generic micro USB cables tend to be a bit loose even when connected, so make sure the cable itself is not "ajar" in the port
Once you're in bootloader mode, post what it says here.
Click to expand...
Click to collapse
Hi and thanks for the reply. Im using the OEM htc cable and everything else reads just fine. I'm able to read the sd card and send some commands through the toolkit. For example i can click the "boot into bootloader" command and it works fine. The problem is once it is in bootloader the command prompt window just says waiting for device and the phone says fastboot. I am able to reboot the phone back into android using the vol keys and the power button. Im trying to relock the bootloader using toolkit but on the second window (first being putting it bootloader) it won't read the phone following the computers message saying usb device not recognized. Thanks again for the help.
mikeny said:
Hi and thanks for the reply. Im using the OEM htc cable and everything else reads just fine. I'm able to read the sd card and send some commands through the toolkit. For example i can click the "boot into bootloader" command and it works fine. The problem is once it is in bootloader the command prompt window just says waiting for device and the phone says fastboot. I am able to reboot the phone back into android using the vol keys and the power button. Im trying to relock the bootloader using toolkit but on the second window (first being putting it bootloader) it won't read the phone following the computers message saying usb device not recognized. Thanks again for the help.
Click to expand...
Click to collapse
You may have to try it manually. Download a fresh copy of the Android SDK tools
and put the "Platform-Tools" folder under your C:\
Fire up Command Prompt, change directory to that platform-tools folder.
Then type in "fastboot oem lock" (without the quotations).
Your phone will reboot and upon the bootloader, it should say **RELOCKED** at the top.
If you're still having issues, I would suggest loading up on another computer, or if that isn't possible, download Ubuntu and burn it as a LiveCD and see if your phone will be recognized (properly) through Linux. Sounds like the communication protocols for your phone are fuxed. As for uninstalling and reinstalling drivers like that, you may have to use regedit to completely remove trace portions of those previous installs.
It's a driver issue, uninstall and reinstall the drivers.

I screwed up really bad guys

Soooooooooooo, I tried to install twrp recovery on my phone, not knowing I had to unlock my bootloader, and I have usb debugging on but not authorized on this computer (or any computer) and I have OEM unlocking disabled! I cant access anything but the download mode and adb and fastboot won't recognize it. I've tried odin and it recognizes it but it keeps failing to flash pleaaaaase help. P.S. I do have the correct drivers (tested it on another phone) and am using correct cable.
Is it a Qualcommm? If yes feel free to check the thread below also like my replies it encourages me ALOT.
https://forum.xda-developers.com/showthread.php?t=1936747&page=2

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