Help with Mobile Data - Unlocked US Cellular - SM-G925R4 - Galaxy S6 Edge Q&A, Help & Troubleshooting

I have an unlocked US Cellular S6 Edge model G925R4. I have rooted it and currently running stock ROM (Settings image attached).
I am using TMobile SIM on it and I am getting cellular network and am able to make calls. However I am having serious issues with Mobile data.
Mobile data did not work by default, I installed APN changer app and added the following settings for Tmobile:
Name: T-MOBILE
APN: fast.tmobile.com
Proxy: <Leave in Blank>
Port: <Leave in Blank>
Username: <Leave in Blank>
Password: <Leave in Blank>
Server: <Leave in Blank>
MMSC: hxxp://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <Leave in Blank>
MMS port: <Leave in Blank>
MCC: 310
MNC: 260
Authentication type: <Leave in Blank>
APN type: default,supl,mms
APN Protocol: Leave it to the Default one
Once I do this i see data network sparsely, most of the times it does not work. Multiple reboots did not make any difference.
To change the APN I am using "Change APN" app. I see the T-Mobile entries I have made on it sometimes but sometimes i do not (screenshot attached).
I saw on a similar post about correcting the permissions of few files in system/csc/ folder - namely customer.xml and features.xml. After doing this I saw the APN settings after reboot.
But they are gone after the next reboot. So I am not sure if the permission change made much difference.
I really like the phone but at this point it is unusable because of loss of Mobile data. Is there any way to improve the situation ? Be it a different kernel, ROM, modem or anything.
Also I have tried an AT&T sim on it with appropriate APN entries and mobile data did not work for it as well. So its not a problem pertaining to Tmobile network coverage.
Id love to hear suggestions from the community as I really would like to use this phone going forward.

I have the same phone. I was using it on cricket at first and now I am using it on T-mobile. The apn should stick even though it shows the unable to view access point name settings. Access is restricted.
The only problem I have is when it connects to 4glte it has no bars and I cannot send texts messages. If you go into the service mode just set it for gsm/wcdma
Here's screenshot of mine on tmobile
*also I think you are using a different kernel

Can you list the kernel you are using? I'm not sure of that might be the problem.

http://forum.xda-developers.com/showthread.php?t=3166293
Get it from this link. Make sure it's the version 9000 from 12.06.15

yoshi_15 said:
http://forum.xda-developers.com/showthread.php?t=3166293
Get it from this link. Make sure it's the version 9000 from 12.06.15
Click to expand...
Click to collapse
Thanks for the link, I flashed the kernel from the link and when i added the APN i could see both network and data working fine. Network bars were almost full, but sadly after a reboot i again see no network and loss of data connectivity. I am able to make calls though.
At this point all I have done is changed the APN (tried both epc and fast). Apart from that I havent tried anything else. Just bugs me to think that everything worked perfectly which indicates that there is no issue with the phone/kernel/ROM. But again at the end its not working .. any suggestions ?

For me I would have to go into the service menu because 4g lte would not work. So I would set it to GSM/wcdma and that's what worked for me. Internet was a little slower though
But after today
I honestly just got fed up with it and went and traded it in for the t mobile version. It's a hassle because 4g lte wasn't working and sometimes mms messages would not properly go thru.
When I was using it on cricket it worked better than t-mobile though.

yoshi_15 said:
For me I would have to go into the service menu because 4g lte would not work. So I would set it to GSM/wcdma and that's what worked for me. Internet was a little slower though
But after today
I honestly just got fed up with it and went and traded it in for the t mobile version. It's a hassle because 4g lte wasn't working and sometimes mms messages would not properly go thru.
When I was using it on cricket it worked better than t-mobile though.
Click to expand...
Click to collapse
I am leaning towards letting go of this phone as its too much hassle at the moment. Thing is I bought it off Ebay and at this point I am not really sure if the problem is with the phone or just the fact that I am using Tmobile SIM on a US Cellular phone. If I end up selling it I dont want someone else to suffer the same way.
Will a Tmobile specific variant be fine or will that cause similar issues ? I really like the phone but the mobile data part is really putting me off.

I too also got it off eBay the US cellular edition g925r4 and was in the same situation. I got mine for 400. But t mobile took it as a trade in for $140. A loss on my end but right now the s6 edge is $100 off so it was $579.99 minus the trade in credit I received. Also you get a year free of Netflix so that's not too bad...
The t mobile version I bought at the store works perfect mms, texting, WiFi calling it updated twice already so no issues here. Works perfect on 4g lte too

Hmm maybe I'll try swappa once before going with t-mobile. I don't want to get into contracts.

Related

[Q] Can't connect to AT&T network?

Hi, I had T-Mobile up until a day ago when I finally got fed up with the slow EDGE speeds, so decided to go GoPhone (ATT).
However when I plug in the SIM card it says "Emergency calls only" and when trying to select the network manually it says "Unable to select network, try later". I'm running Cognition S2 1.51.
Help?
Thanks!
Deusdies said:
Hi, I had T-Mobile up until a day ago when I finally got fed up with the slow EDGE speeds, so decided to go GoPhone (ATT).
However when I plug in the SIM card it says "Emergency calls only" and when trying to select the network manually it says "Unable to select network, try later". I'm running Cognition S2 1.51.
Help?
Thanks!
Click to expand...
Click to collapse
Where did you get the SIM card from? If you took the card from a $10 gophone phone, then it won't work. Those SIMs only work in the gophones I think. You need to get a regular SIM card from an ATT store. Tell them the card you have is broken and need a new one. Or get one on ebay for a dollar.
If you do go in a store, do not bring your phone and show them it.
Also, gophone might throttle your speeds. If you want faster speeds for $10 more, then try h2o wireless. They have a $60 for unlimited everything (there still is a data cap, not sure how much though) plan and a $50/mo talk, text, and 250mb of data plan. I don't think they throttle speeds. Also h2o wireless uses the att network, so you are getting the same service.
I have a go phone data plan that I can't get to work with this phone.
I went to a AT&T store and they said it should be working. They could not fix it and said to call 611. Help me too?
Thank's
4ktvs said:
I have a go phone data plan that I can't get to work with this phone.
I went to a AT&T store and they said it should be working. They could not fix it and said to call 611. Help me too?
Thank's
Click to expand...
Click to collapse
Do you have the right apn settings in there?
Name: ATT
APN: wap.cingular
Proxy: none
Port: none
Username and password are blank
Server: none
Mmsc: http://mmsc.cingular.com
Mms proxy: wireless.cingular.com
Mms port: 80
Mcc: 310
Mnc: 410
Authentication type: none
APN type: default
Also read about the SIM card I wrote above.
Okay so I managed to make it work by flashing different MODEM on the phone. It now successfully connects to the network, but I have no data of any kind. I'll try the parameters above and see if it works. Thanks
EDIT: those settings were already active, still no data. Again, help?
Deusdies said:
Okay so I managed to make it work by flashing different MODEM on the phone. It now successfully connects to the network, but I have no data of any kind. I'll try the parameters above and see if it works. Thanks
EDIT: those settings were already active, still no data. Again, help?
Click to expand...
Click to collapse
Restart the phone?
ImDonly1 said:
Restart the phone?
Click to expand...
Click to collapse
I'm not dumb, that was the first thing I did.
ImDonly1 said:
Do you have the right apn settings in there?
Name: ATT
APN: wap.cingular
Proxy: none
Port: none
Username and password are blank
Server: none
Mmsc: http://mmsc.cingular.com
Mms proxy: wireless.cingular.com
Mms port: 80
Mcc: 310
Mnc: 410
Authentication type: none
APN type: default
Also read about the SIM card I wrote above.
Click to expand...
Click to collapse
Thank you for the help and it worked. I get h+/3g now and don't need wifi.

Q: Different Provider/302610 in Resurrection 1.3 ROM?

My phone is Samsung Galaxy S2 and I had this bug too on v1.1 but I manage to fix it by flashing the SMSfixupdate...tar
My provider is Virgin, and I either get 302610 or Bell as my provider which I find weird.
Try to select mobile network automatically and wait for a while under mobile network settings. press thanks button if that helped u.
Sent from my GT-I9100 using xda premium
MyLifeRocks10 said:
Try to select mobile network automatically and wait for a while under mobile network settings. press thanks button if that helped u.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
it didn't work..
To my knowledge Virgin uses the Bell Mobility Network which identifies itself as 302 610, the name depends on the APN settings and possibly some internal xml settings in the ROM, if it's not showing as roaming you're probably fine using 302 610 or Bell, but if your APN settings are correct it might fix itself, otherwise you'd have to contact the ROM dev about it.
thracemerin said:
To my knowledge Virgin uses the Bell Mobility Network which identifies itself as 302 610, the name depends on the APN settings and possibly some internal xml settings in the ROM, if it's not showing as roaming you're probably fine using 302 610 or Bell, but if your APN settings are correct it might fix itself, otherwise you'd have to contact the ROM dev about it.
Click to expand...
Click to collapse
so are you saying that it's okay for me to have Bell as my network, even though my current provider is Virgin? oh and when i went to check the APN settings and it just showed a blank screen
Try this for your APN settings:
Virgin Mobile Canada
Name: Virgin
APN: inet.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.bell.ca/mms/wapenc
MMS proxy: web.wireless.bell.ca
MMS port: 80
MMS protocol: WAP 2.0
MCC : 302
MNC : 610
APN type : <Not set>
This may or may not fix the network name issue, but it will ensure that you can use mobile data and MMS which you probably can't without. Based on everything I've read you should be fine using 302 610 or Bell, there is no separate network or cell towers for Virgin in Canada.
Thanks, apparently it didn't work.. But I'm gonna trust you about this and hopefully, I won't mess things up. I'm just afraid that Virgin might sue me or something for using a different network instead of theirs. One last question though, now that i'm gonna be using Bell as network i guess.. I'm still gonna pay my monthly plan, right?
Blue.Gazer said:
Thanks, apparently it didn't work.. But I'm gonna trust you about this and hopefully, I won't mess things up. I'm just afraid that Virgin might sue me or something for using a different network instead of theirs. One last question though, now that i'm gonna be using Bell as network i guess.. I'm still gonna pay my monthly plan, right?
Click to expand...
Click to collapse
If your phone is still sim locked you can be safe in knowing that its the right network, because if it wasn't you couldn't do anything at all on your phone, if its not sim locked and your sim would allow you to switch networks it would show roaming if you were on the wrong one, far as i know you should be fine and nobody is going to sue you or bill you extra, but this is just what i've found online so don't sue me if im wrong
haha thanks, hopefully ur right.. v1.4 came out.. I wonder if someone who's in the situation as i am got this problem fixed
apparently it's still on v1.4 :/
Blue.Gazer said:
apparently it's still on v1.4 :/
Click to expand...
Click to collapse
Bummer, well I did a little more digging and 302 610 corresponds to the MCC and MNC of the network from the APN file and since in my above post for the apn for virgin the MCC is 302 and the MNC is 610, I can pretty much confirm 100% that you are on the correct network, so it's just a display error. I had this happen the other day actually on my Bell phone when I was flashing modems, sometimes the network would display as 302610 and sometimes it would display as Bell, so you could try flashing modems, I don't honestly know which one fixed it but it's back to displaying Bell again on XXLPS.
thracemerin said:
Bummer, well I did a little more digging and 302 610 corresponds to the MCC and MNC of the network from the APN file and since in my above post for the apn for virgin the MCC is 302 and the MNC is 610, I can pretty much confirm 100% that you are on the correct network, so it's just a display error. I had this happen the other day actually on my Bell phone when I was flashing modems, sometimes the network would display as 302610 and sometimes it would display as Bell, so you could try flashing modems, I don't honestly know which one fixed it but it's back to displaying Bell again on XXLPS.
Click to expand...
Click to collapse
THANK YOU SIR! v1.5 is out, I'm about to try it
Blue.Gazer said:
Thanks, apparently it didn't work.. But I'm gonna trust you about this and hopefully, I won't mess things up. I'm just afraid that Virgin might sue me or something for using a different network instead of theirs. One last question though, now that i'm gonna be using Bell as network i guess.. I'm still gonna pay my monthly plan, right?
Click to expand...
Click to collapse
Virgin Mobile basically comes from Bell. I have the same problem as you, but it's just a glitch since you're still on VM's network. So don't worry! Your actual network hasn't changed; this is only a fault on VM's part.
If you're using the AOKP builds of Resurrection Remix, go to Settings > ROM Control > General UI and then select "Custom carrier label" and you can change it to display "Virgin Mobile" manually.

i717m Terrible with Wind Mobile

I recently got myself a galaxy note from bell and it has not been what I expected. The phone works great for other non-aws providers but a nightmare with wind.
I installed several different modems, not knowing what works the best. Also forced it with *#2263#. However the result are ultimately the same. I'm constantly getting signal drops even though I have 4/5 bars. I'm unable to send texts or make calls even when the bars are near full. The data is essentially unusable at all times.
I have tired the phone with different sims which seemed to be working perfectly fine. Is there anyone having this issue as well or have a solution for it?
If I'm not mistaken, Wind uses the same frequencies as T-Mobile. Perhaps you could read the threads relating to their modems, settings, for some advice.
http://forum.xda-developers.com/showthread.php?p=25511899
New-T-Mobile Radio/Modem Thread
Yes, I have tried several different models for 1700MHz , all of which have the same problem. I'm able to connect to the network and says I have good reception but I get cut off A LOT!
fix your APN settings?
madman604 said:
fix your APN settings?
Click to expand...
Click to collapse
I select default wind. Not sure what more I have to do.
Are you on Gingerbread or ICS?
I had huge problems at first with Wind Mobile as well until I switched to the TELUS modified modem. People recommend Blaze but in my experience, it was just as bad as yours was.
ChronoReverse said:
Are you on Gingerbread or ICS?
I had huge problems at first with Wind Mobile as well until I switched to the TELUS modified modem. People recommend Blaze but in my experience, it was just as bad as yours was.
Click to expand...
Click to collapse
I'm currently on ICS using icsblaze, I have also tried using gb but I didn't see a difference. Is it possible to link me to the modem that you are using?
I finally figured it out! I had to setup the APN manually, now it works as expected.
killer8297 said:
I finally figured it out! I had to setup the APN manually, now it works as expected.
Click to expand...
Click to collapse
Take a minute and post your APN settings, then edit your thread title to say "solved".
MMS APN Settings:
Name: Wind CA MMS
APN: mms.windmobile.ca
MMSC: http://mms.windmobile.ca
MMS Proxy: 74.115.197.70
MMS Port: 8080
MCC: 302
MNC: 490
APN type: mms
APN Protocol: IPv4 (Some varients will have this setting)

[Q] Unlocked Galaxy Note (i717) on ST T-Mobile Text (SMS) not working to Verizon

I've done some searching and didn't happen to run across anyone that was having a similar problem. Originally, I thought this might be a StraightTalk/Verizon issue, but I've confirmed that one of my family members with ST T-Mobile can text with Verizon folks just fine. So let me dive into the details...
I've had my StraightTalk T-Mobile sim card for about a week now. I activated it without any problems, set up the APN and everything seemed to be working just fine. I've been texting with a few family members and some co-workers without issues. My data and voice calls are all working fine as well.
I went to text a friend that has Verizon post paid service and he never got my text. So I sent a few more without success, then tried to text my own Verizon number (since my account is still active for the moment) and I never received my own text either. He sent me a text message that I received just fine though, but again he didn't get my response. Just to further test, I send an MMS message to myself and my friend on Verizon and that came through just fine, so it appears that all texting capabilities work with the following carriers (AT&T, Sprint, Verizon, ST T-Mobile) with the exception of regular SMS to Verizon.
Here are my APN settings:
Name: StraightTalk T-Mobile
APN: wap.tracfone
Proxy: Not set
Port: 8080
Username: Not set
Password: Not set
Server: Not set
MMSC: http:**mms.tracfone.com (replace ** with //, since I can't post links)
MMS Proxy: Not set
MMS Port: Not set
MCC: 310
MNC: 260
Authentication Type: Not set
APN Type: default,supl,mms
APN Protocol: IPv4
Bearer: Unspecified
About the phone... I purchased an AT&T Note (sgh-i717) and unlocked it myself. The unlock was successful but I was only getting edge data since T-Mobile has re-farmed the towers in my area yet. So, I installed CWM and flashed the Blaze4G radios. I'm now getting consistent signal and H+ speed (4-8 mbps avg, 14 mbps peak). The only other thing I had to change was that my phone number wasn't showing up in the About Phone -> Status section, so I went into the dialer -> Settings -> Additional Settings -> My Phone Number and set it there in the format of xxx-xxx-xxxx. I also just flashed the T-Mobile VKL1 radio as well but no change in my sms issue.
I'm a bit lost at this point on why everything else would work except for sending sms to Verizon but yet I can receive them from Verizon just fine. Any suggestions would be greatly appreciated.
Texts aren't immediate when the network is busy. Sometimes the delay can be several hours.
None of my Verizon messages are ever delivered, some from 3-4 days ago. I called Straight Talk tech support and they are tracing some of my messages. One of the things they thing might be wrong is the message center number that is configured in my phone but they didn't want to change it until after they could do further research.
Update: Confirmed the smsc is correct, so that doesn't appear to be the issue.
Just a follow up in case anyone else ever had an issue similar... a T-Mobile technician called me today, they found out Verizon had blocked my cell phone number from their network. After the tech got the ban lifted, texting is working just fine.
apn type question
draiko913 said:
I've done some searching and didn't happen to run across anyone that was having a similar problem. Originally, I thought this might be a StraightTalk/Verizon issue, but I've confirmed that one of my family members with ST T-Mobile can text with Verizon folks just fine. So let me dive into the details...
I've had my StraightTalk T-Mobile sim card for about a week now. I activated it without any problems, set up the APN and everything seemed to be working just fine. I've been texting with a few family members and some co-workers without issues. My data and voice calls are all working fine as well.
I went to text a friend that has Verizon post paid service and he never got my text. So I sent a few more without success, then tried to text my own Verizon number (since my account is still active for the moment) and I never received my own text either. He sent me a text message that I received just fine though, but again he didn't get my response. Just to further test, I send an MMS message to myself and my friend on Verizon and that came through just fine, so it appears that all texting capabilities work with the following carriers (AT&T, Sprint, Verizon, ST T-Mobile) with the exception of regular SMS to Verizon.
Here are my APN settings:
Name: StraightTalk T-Mobile
APN: wap.tracfone
Proxy: Not set
Port: 8080
Username: Not set
Password: Not set
Server: Not set
MMSC: http:**mms.tracfone.com (replace ** with //, since I can't post links)
MMS Proxy: Not set
MMS Port: Not set
MCC: 310
MNC: 260
Authentication Type: Not set
APN Type: default,supl,mms
APN Protocol: IPv4
Bearer: Unspecified
About the phone... I purchased an AT&T Note (sgh-i717) and unlocked it myself. The unlock was successful but I was only getting edge data since T-Mobile has re-farmed the towers in my area yet. So, I installed CWM and flashed the Blaze4G radios. I'm now getting consistent signal and H+ speed (4-8 mbps avg, 14 mbps peak). The only other thing I had to change was that my phone number wasn't showing up in the About Phone -> Status section, so I went into the dialer -> Settings -> Additional Settings -> My Phone Number and set it there in the format of xxx-xxx-xxxx. I also just flashed the T-Mobile VKL1 radio as well but no change in my sms issue.
I'm a bit lost at this point on why everything else would work except for sending sms to Verizon but yet I can receive them from Verizon just fine. Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
I need help here can i root or flash my i717 if its already unlocked to different carreiers? Ineed help flashing and switching my apn type to suplmy apn type only has internet+mms and internet and mms thats what it says when i click on apn type,why dont i see the supl setting im running straight talk sim card but the back of the sim is pinkish looking,which means t-mobile compatable sim i think. I need step by step instructions. Im having very very slow data conection how do i get rid of the g and e symboleand make the 4g speeds come back, so.times when i turn off the phone and back on again the att logo shows up and the 4g then disapears and the HOME and g apears. I will have more time tomorrow to figure this out. Heading to work. If anyone can help me fix this i would really apreciate it thanks.
draiko913 said:
Just a follow up in case anyone else ever had an issue similar... a T-Mobile technician called me today, they found out Verizon had blocked my cell phone number from their network. After the tech got the ban lifted, texting is working just fine.
Click to expand...
Click to collapse
That's interesting. And it sucks. You could have spent hours\days working on something you could never fix. Did they give any reason for your block? Glad you got it worked out.
Those apn dont look right to me....im on st with my.note and.no problems.
Sent from my SAMSUNG-SGH-I717 using xda premium
webb7735 said:
I need help here can i root or flash my i717 if its already unlocked to different carreiers? Ineed help flashing and switching my apn type to suplmy apn type only has internet+mms and internet and mms thats what it says when i click on apn type,why dont i see the supl setting im running straight talk sim card but the back of the sim is pinkish looking,which means t-mobile compatable sim i think. I need step by step instructions. Im having very very slow data conection how do i get rid of the g and e symboleand make the 4g speeds come back, so.times when i turn off the phone and back on again the att logo shows up and the 4g then disapears and the HOME and g apears. I will have more time tomorrow to figure this out. Heading to work. If anyone can help me fix this i would really apreciate it thanks.
Click to expand...
Click to collapse
You'll want to flash the T-Mobile ROM in the development section. Follow the instructions carefully.
Sent from my SAMSUNG-SGH-I717 using xda premium

T mobile USA - Connecting Problem

I have tmobile when inserted the simcard in my z2 I've noticed that I'm not getting any internet connection so i went to Setting/wireless and networks/internet setting and downloaded all the files then I went to mobile netword and changed it to 4G Tmobile, starting that day I keep losing connection every time I have to go to mobile network and change it manually although it's set on automatic, most of teh times 4g doesn't work and I have to set it to 3g... it's really annoying
In your dial pad type in *#*#info#*#* (numbers for info)
Go to phone info
Scroll down
Select prefered network mode
Select LTE or an option for local with
Go back to your network settings and see if 4G shows up
If not change your mode back to what it was before and call tmobile because they may have to sort some issues out for you
Sent from my D6503 using XDA Premium 4 mobile app
now whatever I'm doing I can't get data connection
shahabk818 said:
now whatever I'm doing I can't get data connection
Click to expand...
Click to collapse
go to your network settings, when tmobile USA shows up with 4G click it to register, once thats done, go back a menu and click on network mode and change it to LTE/HSPDA/GSM (or what ever bands are used in USA)
you should have data connection but 4G depends on how good Tmobile USA Coverage is
You may need to call TMo and ask them to do whatever they do in the backend to reset the phone to network connection. Another thing is to look at TMo support site for the correct APN settings. In my case, data was perfect but MMS would not work because the phone settings were incorrect. Basically, call TMo. They will even email you the settings.
One last thing. Try airplane mode off then on and see it that helps.
Sendt fra Q XPERIA Z2 D6503
shahabk818 said:
I have tmobile when inserted the simcard in my z2 I've noticed that I'm not getting any internet connection so i went to Setting/wireless and networks/internet setting and downloaded all the files then I went to mobile netword and changed it to 4G Tmobile, starting that day I keep losing connection every time I have to go to mobile network and change it manually although it's set on automatic, most of teh times 4g doesn't work and I have to set it to 3g... it's really annoying
Click to expand...
Click to collapse
One thing I would do, is to call T-Mobile and register the IMEI so they can provision the unit. The settings on their end may have something which is preventing it to connect to it based on a previous phone's capabilities.
-----------------
I had something similar similar but it was with AT&T. In my case, it would not connect to LTE at all as it would stick on HPSA. This was because I had a S3 (UK version), which was only capable of HSPA+, and I had registered the IMEI with them prior.
I had a lot of problems getting my Z2 to work on T-Mobile as well. I finally used the following settings to get everything to work.
Create 2 APNs, the first should have the Following Settings:
Name: T-Mobile
APN: fast.t-mobile.com
Proxy: 216.155.165.050
Port: 8080
MMSC: http://mms.msg.eng.t-mobile.com/mms/
MMS proxy: 216.155.165.50
MMS port: 8080
MCC: 310
MNC: 260
APN Type: defaul,supl,admin,dun,mms
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Now create a second APN with the following settings:
Name: T-Mobile GPRS
APN: epc.tmobile.com
MCC: 310
MNC: 260
APN Protocol: IPv4
APN Roaming Protocol: IPv4
With both of those created, go to your list of APNs and make sure your first one (T-Mobile) is selected.
These settings fixed my problems, hope you get it worked out.
Sango2 said:
One thing I would do, is to call T-Mobile and register the IMEI so they can provision the unit. The settings on their end may have something which is preventing it to connect to it based on a previous phone's capabilities.
-----------------
I had something similar similar but it was with AT&T. In my case, it would not connect to LTE at all as it would stick on HPSA. This was because I had a S3 (UK version), which was only capable of HSPA+, and I had registered the IMEI with them prior.
Click to expand...
Click to collapse
I had a similar issue, is that why my phone doesn't have signal with tmobile cause I have to register the IMEI?
Alant514 said:
I had a similar issue, is that why my phone doesn't have signal with tmobile cause I have to register the IMEI?
Click to expand...
Click to collapse
It is likely, make sure the internet/mms settings are downloaded too.
Once the IMEI is registered, they will able to see what phone it is and enable the proper features which the phone is capable of.
I heard it's best to let them know as the IMEI as well because they could flag the unauthorized phones and reject it from being connected the carrier.

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