[Q/problem] PLK-L01 Bluetooth 4.0 BLE devices are disconnecting - Honor 7 Q&A, Help & Troubleshooting

Hi,
Does anyone have problems with BLE (Bluetooth Low Energy) devices on Honor 7? Like watches, heart rate monitors, headphones?
On my phone accessories got disconnected and "error connecting" condition just after few seconds. I could query devices using any available BLE tool, read data from them but the connection will be eventually dropped after a while. This makes heart rate monitors useless on that phone. I've cross checked with Samsung Galaxy S4 and here it works like a charm.
Normal bluetooth devices (3.0) like speaker are working fine, there is a problem with Bluetooth 4.0 only.
Greets,
Tomek

Related

New Wifi/Bluetooth interference

Hi,
For about a year I have used my GS2 with a Plantronics Savi Go bluetooth headset - I normally leave the phone in its desk cradle and use MyPhoneExplorer to make/answer all my calls and send text messages (I work in a small office with no wired phone at my desk and I sent at least 500 texts/day to coordinate teams working in the field.)
Recently - after returning from a trip - I noticed that the phone and headset would not work together at all if the wifi on the phone was enabled - the headset would connect to the phone and the first 10 seconds or so of every call would be OK, but the level of interference (as heard on the headset) would increase and increase and the headset would inevitably disconnect after about 20 seconds.
With wifi disabled on the phone this does not occur.
The headset works fine with another phone and also connects fine to its Plantronics USB adapter. This headset is designed to remain connected to two devices at once (intended to be the USB adapter and a phone) so you can make calls from either Skype/a voip app or your phone without having to change anything.
I have dropped the phone about a hundred times so I changed the aerial/loudspeaker module (http://www.ebay.co.uk/itm/300715915473) but the interference still occurs.
Is there any way this could be a software issue? I hate updating as I have custom density and all sorts of other settings so my phone is still on the same android 2.3.3 stock ROM that it came with - I have also removed all the Samsung customisations and KIES etc so updating is a pain.
My opinion is that there is no way this could be a software issue and that, as the antenna replacement has not solved the problem, there's probably a hardware problem and I should just toss it and get a Note or another GS2.
However, thinking about it more - the bluetooth and wifi transmitters share the same antenna? Is there any software cooperation to make sure these devices don't try and transmit at the same time or is there hardware gating? Are there filters designed to stop the bluetooth transmitter transmitting directly 'into' the wifi receiver (as they both share the same aerial which is used both for transmit/receive) and are they software or hardware?
My thoughts are definitely hardware but I would welcome the opinions of anyone that really knows how the two transmitters/receivers are meant to work together.
Thanks!

[Q] Android bluetooth in-call dropout issues

I've been having issues with bluetooth headset dropout during a call. Pairing is never an issue, and the bluetooth connection is solid outside of a call, but during a call the bluetooth may drop out without warning. This means that while I'm talking to someone, there is no audible noise or visual cue that the connection has dropped and has defaulted back to the phone, and thus I'm relegated to a "hello? hello?" query before I check the handset and find out the caller was asking the same thing to my pocket (which also shows the devices are never more than, say 1.5m apart maximum when this happens). As far as the phone is concerned, it's still 'connected' to bluetooth, as indicated in the dialer, and somehow isn't aware the connection has been dropped (or is and isn't showing). I thus need to redirect the audio via the UI either to the handset or speakerphone (away from the bluetooth connection it still think it's on), wait for the reroute to register, then redirect once again to the bluetooth to reestablish the connection. Again, without any audio cues the caller magically appears again on the headset, and we play the whole dropout game all over again. Connection duration seems arbitrary, lasting anywhere from 10s to a tens of minutes (with a 2-3 minutes on average).
This isn't isolated to any particular hardware, as I have had this occur on every one of my phones (Nexus S @ Android 3.x, stock and custom; Meizu MX @ Android 3.x - 4.x AOSP, OEM stock, and custom; HTC One @ Android 4.2.x - 4.3, stock only) and across all the headsets I've tried (Plantronics Discovery 925, LG HBM-585, Motorola H790), with Android being the common denominator. Note, I have used a Plantronics Discovery 655 and the same Plantronics Discovery 925 headset on my Nokia 8800 in the yesteryears, and have NEVER had connection or dropout issues.
Is this a known and/or ongoing issue, or is there already a fix for it? I haven't found anyone else with the exact same symptoms I've got, but seeing as the sample spectrum is so wide I'd be surprised if there weren't.
same issues
i have the same issues with my SGS3 and plantronics bluetooth headset... I'm thinking an app is the problem, but I didn't find it yet....
li Arc said:
I've been having issues with bluetooth headset dropout during a call. Pairing is never an issue, and the bluetooth connection is solid outside of a call, but during a call the bluetooth may drop out without warning. This means that while I'm talking to someone, there is no audible noise or visual cue that the connection has dropped and has defaulted back to the phone, and thus I'm relegated to a "hello? hello?" query before I check the handset and find out the caller was asking the same thing to my pocket (which also shows the devices are never more than, say 1.5m apart maximum when this happens). As far as the phone is concerned, it's still 'connected' to bluetooth, as indicated in the dialer, and somehow isn't aware the connection has been dropped (or is and isn't showing). I thus need to redirect the audio via the UI either to the handset or speakerphone (away from the bluetooth connection it still think it's on), wait for the reroute to register, then redirect once again to the bluetooth to reestablish the connection. Again, without any audio cues the caller magically appears again on the headset, and we play the whole dropout game all over again. Connection duration seems arbitrary, lasting anywhere from 10s to a tens of minutes (with a 2-3 minutes on average).
This isn't isolated to any particular hardware, as I have had this occur on every one of my phones (Nexus S @ Android 3.x, stock and custom; Meizu MX @ Android 3.x - 4.x AOSP, OEM stock, and custom; HTC One @ Android 4.2.x - 4.3, stock only) and across all the headsets I've tried (Plantronics Discovery 925, LG HBM-585, Motorola H790), with Android being the common denominator. Note, I have used a Plantronics Discovery 655 and the same Plantronics Discovery 925 headset on my Nokia 8800 in the yesteryears, and have NEVER had connection or dropout issues.
Is this a known and/or ongoing issue, or is there already a fix for it? I haven't found anyone else with the exact same symptoms I've got, but seeing as the sample spectrum is so wide I'd be surprised if there weren't.
Click to expand...
Click to collapse
Have you found solution to this issue ????
zbisho said:
Have you found solution to this issue ????
Click to expand...
Click to collapse
It seems to happen less frequently now between my HTC One and the LG headset, perhaps due to Android updates if it indeed is an underlying problem within Android itself, but it still happens from time to time. With such a wide spectrum, however, I certainly expected many more people to have experienced this problem, instead of it being an isolated problem (if it is, I don't see the connection between the hardware).
Would love someone more knowledgeable on this case (or perhaps on Bluetooth connection continuity in general) to chime in.
li Arc

Z5 Compact Blueooth disconnection

Hi all,
i use my Z5 Compact for tracking my run with an Android Wear device (LG G Watch R)
I have several problems with Bluetooth. It works for some secs, then crash. After a min re-start works and reconnect....and so on..
When i use a cardio strip also the hr disconnects.
This is a video of the problem:
youtube. com/watch?v=YgA45nP8Nk4
Can you help me? I'v yet Hard reset it 3 times.
Thanks to all
I cannot offer help unfortunately but I am seeing similar things. And I am starting to think (hope, even) it is software.
My Jawbone UP3 disconnects continually and getting a reconnection is very hard, often involving a band reboot. I also have 4 TrackR tags which are randomly but frequently showing a re-paired message (smart lock device) in the status bar for no reason at all.
I've a Pebble Time but that has not been connected too much and seems ok, equally my Jawbone Jambox and MDR-XB950BT Sony headphones have been working without issue.
Possibly then it is only Bluetooth LE that is an issue (your fitness tracker would be that) and the three working devices are regular BT connections.
With luck this is something then that a firmware update will address. I hope so, because I'm bloody sick of buying broken hardware.
I use Bluetooth at various times throughout the day. I've never had a single problem with it! I am communicating with cars and obd2 systems though not low powered items like watches and headphones. Fwiw I'm on .152 firmware.
I am having massive Bluetooth Low Energy issues, I came to post about it but will do so here.
I have the E5823 unlocked in White. Android 6.0 although this started with 5.1. 32.1.A.1.163.
Basically I am concluding BLE is totally screwed on this phone, and I was about to send it back but realise the number of other BT issues people are having means it is likely not hardware on this one unit so perhaps software resolvable.
Jawbone UP3 loses connection continually, it occasionally connects and syncs, but I cannot force this.
TrackR Bravo tags work on occasion, frequently disconnected and randomly 're-pair' to the phone with no interaction (new BT device notification all the time)
Tile same thing.
Parrot Minidrone cannot be seen by the phone most of the time, it works on occasion.
All these devices are Bluetooth Low Energy. On the other side I have a Jawbone Jambox, Sony MDR-XB950BT headphones and Onkyo-NR626 Amplifier with regular old Bluetooth and all of these work, A2DP, atpX.
The only difference I noticed with 6.0 vs 5.1 is that TrackR can now tell the range by signal strength, something that always worked on the LG G4 Android 5.1 and 6.0. So I think the z5c started with issues and has not exactly improved.
Saying this there are known bugs in Android 6.0 and BLE, solved in 6.0.1. But right now I am super angry that yet another phone I buy is broken out the box. It never ends.
had BT issues, using a smartwatch (LG W100 G Watch).. but it was more frequent when used in combo with other accessories.
updating and restoring to MM 6.0 solved any issue.. so i managed to get well working, at the same time, smartwatch, cardio band, earphones and cadence/speed sensor (for bike).. all using BT LE..
before restoring and updating i got disconnections and glitchy music

Vivo 5 Bluetooth Issues with Sony MEX-XB100BT Car Stereo

Trying to find out of anyone else is having problems with their Vivo 5 Bluetooth connection to Sony MEX-XB100BT Car stereo or Sony stereos in general. I have tested my phone on a couple of neighbor cars (a 2013 Prius, and a 2015 Chevy Traverse with stock head units) and it the Bluetooth works fine. I went to Best Buy where I bought my care stereo and they were kind enough to let me swap out my head unit for a brand new one to see if that would work. Still same problem. Problem is....it pairs up just fine, but as soon as the music starts playing, it's sporadic and the music keeps doing this on and off thing like a bad signal to an FM station. I will look for a Sony Forum and post this same question. Just hoping someone has had the same problem and found a solution.
Mine does the same thing. I have a BLU vivo 5 connected to a JVC double din head unit and it acts like it has a bad connection or something because the music keeps skipping in and oit.
blu vivo 5 bluetooth fix
go to the app store and type (find myheadset) or bluetooth spp tools pro
Bluetooth connection to Toyota's interface is sporadic, at best
yourman234 said:
Mine does the same thing. I have a BLU vivo 5 connected to a JVC double din head unit and it acts like it has a bad connection or something because the music keeps skipping in and oit.
Click to expand...
Click to collapse
It's hit and miss as to whether the pairing from my Vivo 5R to the MediaCenter of my Toyota Aygo lasts 15 seconds or 2,3,4,5 minutes.
Useless!
Also, no texts will download, and incoming texts don't register on the screen.
There's a message "Would you like to add messaging?" which - when answering 'Yes' - returns the useless message :
"You may need to operate your device to allow messaging access."
Thank goodness I kept my trusty Motorola G [1st Gen] !

Flaky Bluetooth not auto connecting to car

Hi folks,
I've seen a few comments on bluetooth on this phone but not this specific one. I have a Kia Optima with bluetooth and when I get in the car I expect my M20P to auto connect to the head unit. It seems very temperamental though, often not connecting at all. Other times it will connect and then randomly drop connection and reconnect. Has anyone else had this or know what might be causing it?
I'm currently testing if it only connects when I wake / screen on / unlock the device which it seemed to do on my commute this morning, but then a second time it still didn't connect doing the same thing.
I'm also checking with Kia if there is a software update for the head unit but i'm expecting them to blame the phone and Huawei to blame the head unit.
Any help appreciated.
Hi, I am experiencing something very similar. Very bad audio quality during calls, and temperamental connections with Bluetooth - disconnecting and re-connecting.
I haven't been able to find any solution, hoping to awaken this forum.
Same issue here - On 9.0.0.187
Volkswagen Golf 7 2016
Voice sounds like its lagging and like metallic treble
Also i notice with Spotify will streaming music that the display unit is out of sync with what i am listening
It shows the title of the previous song that i have listen not the current one
Did you ever figure this out?
My girlfriend just reported to me that her new 6T is not automatically connecting to her car like her old Android did. It's paired, but she gas to manually connect.
I have audio speeding up and slowing down on my Skoda Citigo bluetooth with Mate 20 Pro, its slightly better than my Galaxy S8 which used to continually drop connection.
9.0.0.266, Very flakey Bluetooth since this update applied. Used to be fine before this, now i get random disconnects from my Galaxy Watch,, by VW headunit in the car, and random drops of audio from my Freebuds 2 Pro.
Starting to get rather annoying

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