Samsung galaxy S3 won't turn on - Galaxy S III Q&A, Help & Troubleshooting

Hello!
So today my phone had 4% left on battery, I switched it on to show my friend a photo and suddenly the screen turned into so many different colors and just stuck there. I took the battery out and turned it back on, tried to turn it on with no results at all, not even the looping samsung galaxy SIII screen! I thought it was the battery so I put it on charge, but nothing shows; no red LED nor battery screen. I took my battery out for 10 minutes, turned it back in and tried to charge it again, also nothing. I used a different charger, also nothing!
My phone is rooted with the newest CM 11, Kitkat.
Anyone has an clue what just happened? What was that colorful screen?
I would really appreciate some help, thanks!

natali_ay said:
Hello!
So today my phone had 4% left on battery, I switched it on to show my friend a photo and suddenly the screen turned into so many different colors and just stuck there. I took the battery out and turned it back on, tried to turn it on with no results at all, not even the looping samsung galaxy SIII screen! I thought it was the battery so I put it on charge, but nothing shows; no red LED nor battery screen. I took my battery out for 10 minutes, turned it back in and tried to charge it again, also nothing. I used a different charger, also nothing!
My phone is rooted with the newest CM 11, Kitkat.
Anyone has an clue what just happened? What was that colorful screen?
I would really appreciate some help, thanks!
Click to expand...
Click to collapse
You mean it do not show the Samsung Galaxy s3 screen?

JohnSmit268 said:
You mean it do not show the Samsung Galaxy s3 screen?
Click to expand...
Click to collapse
Yep, it shows nothing at all, just a black screen, no lights no nothing

natali_ay said:
Yep, it shows nothing at all, just a black screen, no lights no nothing
Click to expand...
Click to collapse
We have 2 things here:
1. The phone turns on but no screen.
2. The phone don't turn on.
If it is No.1 then you can boot into download mode and flash stock it is hard but possible. Try holding power+home+volume down for 5-8 seconds and then press the volume up key(try volume down to not sure about this one)and then connect the phone to your PC and see if odin recognize and then flash stock and if you are lucky it will get fixed. I got such a problem with my friend's phone and fixed it this way. If it turns on and stock didn't help and if it won't turn on the only way I recommend is to give your phone to a Samsung service center.

JohnSmit268 said:
We have 2 things here:
1. The phone turns on but no screen.
2. The phone don't turn on.
If it is No.1 then you can boot into download mode and flash stock it is hard but possible. Try holding power+home+volume down for 5-8 seconds and then press the volume up key(try volume down to not sure about this one)and then connect the phone to your PC and see if odin recognize and then flash stock and if you are lucky it will get fixed. I got such a problem with my friend's phone and fixed it this way. If it turns on and stock didn't help and if it won't turn on the only way I recommend is to give your phone to a Samsung service center.
Click to expand...
Click to collapse
Guess I'm sending it to repair, the method didn't work, Odin didn't recognize it
Thanks anyway!

Related

SGS 2 suddenly won't boot up

Hi everyone
My SGS 2 won't start anymore
I charged my phone, then went somewhere, used the phone, put it back in my pocket and the next time i looked at it it was shut down and i couldn't turn it on anymore, nothing happens at all.
theres no problem with the battery (it works on another SGS 2)
I rooted my phone and put lightning rom 1.2 on it. i had no problem rooting the phone and its the first rom since stockrom.
What should I do?
So you mean your phone won't boot anymore? There is no Samsung logo or anything?
Sent from my GT-I9100 using XDA App
no logo, no vibration, just black
tried normal startup as well as "vol down, home, power"
Recovery vol up + home + pwr release at splash screen .
You can either try the usb recovery jig though this poster says it does not work but in my view worth a try.
http://forum.xda-developers.com/showthread.php?t=1206967
Or take your chance and return the phone under warranty .
jje
Did you try removing battery, replacing and then turning on. I had the same issue yesterday and this worked for me.
Sent from my GT-I9100 using XDA Premium App
Samsung GS2 - System Crashed black screen
+1 Here. I got the same thing
I’m really newbie, first time play on Android phone and got crash
However, below are what I did in chronological order
1) I did and success
http://www.inspiredgeek.com/2011/04...ng-odin-and-superoneclick-step-by-step-guide/
2) Did & Success
http://forum.xda-developers.com/showthread.php?t=1154252
3) Did & fail
http://forum.xda-developers.com/showthread.php?t=892297
4) Outcome
It restarted, and keep restarting at Samsung start-up flash screen repeatly, can not load into mobile home screen.
I bought to Malaysia Samsung Service Center. They mention can try to flash my phone but not guaranteed. Worst still, Result:- black out, can’t start the phone even pressing power button.
Thanks, appreciate that
ps: I bought from Bangkok, is Malaysia version different? Btw, I did try to do the hard reset but same. (Vol Up + Home + Power button, then Wipe Data/ Factory Reset)
I screen capture baseband version is DXKF1, Build number is Gingerbread.DXKF4
Thanks alot man. Truly appreciate if any alternative solution or suggestion?
Having the exact same problem,
Charged phone
Listened to some music for 30 minutes
put the phone away on the table
Two hours later I noticed the phone had shut down.
Trying to boot it nothing.
Nothing when put in wall socket charger.
Nothing when connected to USB.
Vol Up + Home + Power button does nothing.
running Lightning rom 1.2 or 1.3
Phone is 2.5months old.
You may have your last try - USB jig
Same problem here, shut down the phone to put a new microsd and when i try to start it only a black screen, no samsung logo, no vibrate, no nothing....
I try to remove sim and microsd and no result, changed battery, no result, battery works in another SGS2....
Any solution?
EDIT: WORKS AGIAN!!!! i leave it alone without battery around 30 mins then put battery and working again...
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
tylerlaczko said:
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
Click to expand...
Click to collapse
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
tylerlaczko said:
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
Click to expand...
Click to collapse
So what happened? Did they work out that it was hacked and were you charged?

Installed incompatible Rom for S2 by accident, white screen of death

I feel like an idiot..... installed the wrong ROM on my Galaxy S2-UK
I installed CheckROM V5 and found out it was actually for the Galaxy Note before it was too late, it installed fine from holding power button, home button and volume up, then going to install Zip from folder and rebooted. When it rebooted my Galaxy S2 logo came up and then the screens pixels all turn white one by one. I tried to do the power button,home button and volume button to go in and uninstall it and the same thing happens, white screen,
I can't even get odin to recognise the device is plugged into my laptop.
Have I ruined my Galaxy S2? is it fixable?
ELmusiK said:
I feel like an idiot..... installed the wrong ROM on my Galaxy S2-UK
I installed CheckROM V5 and found out it was actually for the Galaxy Note before it was too late, it installed fine from holding power button, home button and volume up, then going to install Zip from folder and rebooted. When it rebooted my Galaxy S2 logo came up and then the screens pixels all turn white one by one. I tried to do the power button,home button and volume button to go in and uninstall it and the same thing happens, white screen,
Have I ruined my Galaxy S2? is it fixable?
Click to expand...
Click to collapse
You can't go to download mode? (which is vol-down, home, and power; you didn't specify which volume button you tried)
You should probably invest a couple bucks into a USB jig to see if that can get you into download mode if not.
Yes I tried to go into download mode and it just goes all white bit by bit. Is a Jig my only option ?
ELmusiK said:
Yes I tried to go into download mode and it just goes all white bit by bit. Is a Jig my only option ?
Click to expand...
Click to collapse
Maybe...
So even if it goes all white, I wonder if you can still actually enter download mode. After the phone boots when doing vol-down + home + power, while it is going all white, try hitting vol-up and plugging the phone into your USB cable on your computer. If Odin goes yellow in the ID:COM block, you should be good to go to try flashing back to stock.
If that doesn't work, try a jig.
Cool, I will try that thanks, the battery is dead so I will try it later, another point to add, i just plugged it in to charge it there and the icon for the battery came on, the screen refreshed itself and all the pixels slowly started turning white and black on the screen.
ELmusiK said:
Cool, I will try that thanks, the battery is dead so I will try it later, another point to add, i just plugged it in to charge it there and the icon for the battery came on, the screen refreshed itself and all the pixels slowly started turning white and black on the screen.
Click to expand...
Click to collapse
Flashing the Note ROM may have replaced the video drivers. I'm just guessing though. Get a stock firmware from Intratech's official firmware thread and have a go at flashing it back.
Things have taken an interesting turn, went to a shop in town today who were convinced they could fix it for me for €20 and I have been informed that my battery is damaged as they couldn't even hook it up to a universal charger,I did find a bulge on the back of it. i'm sure this explains nothing but I'm going to get a new one tomorrow and try everything you have said, thanks for your help and i'll post here again.
Hi guys,
I also feel so stupid..I also installed CheckromV5 on my S2 and now S2 screen is complete white. I cannt go to download mode to flash other ROMS. Any idea how can i solve this. Please help...
alien0101 said:
Hi guys,
I also feel so stupid..I also installed CheckromV5 on my S2 and now S2 screen is complete white. I cannt go to download mode to flash other ROMS. Any idea how can i solve this. Please help...
Click to expand...
Click to collapse
Have you tried as ctomgee said above?
So even if it goes all white, I wonder if you can still actually enter download mode. After the phone boots when doing vol-down + home + power, while it is going all white, try hitting vol-up and plugging the phone into your USB cable on your computer. If Odin goes yellow in the ID:COM block, you should be good to go to try flashing back to stock.
If that doesn't work, try a jig.
Click to expand...
Click to collapse
Kaze105 said:
Have you tried as ctomgee said above?
Click to expand...
Click to collapse
Actually my battery is down. I can go to download mode but it says Low Batter cannot download.
As soon as I connect batter it starts showing white screen and then it switches off because of low battery.
How can I charge my battery and put phone into download mode.?
alien0101 said:
Actually my battery is down. I can go to download mode but it says Low Batter cannot download.
As soon as I connect batter it starts showing white screen and then it switches off because of low battery.
How can I charge my battery and put phone into download mode.?
Click to expand...
Click to collapse
If you know someone with an SGS2 you can switch battery for some minutes to get into recovery. Be sure the battery is more than 50% ...
ITRC said:
If you know someone with an SGS2 you can switch battery for some minutes to get into recovery. Be sure the battery is more than 50% ...
Click to expand...
Click to collapse
Battery gone after installing CheckRom for Note. I bought new battery , went into downlode mode and installed stock rom.
But Why CheckRom Note is not checking if the device is actually Note or not? is it so difficult to implement.
You're kidding right ? You actually expect devs to put "safeguards" in their roms/kernels in case idiots flash firmware for a completely different phone onto their own ?
That really does speak volumes
alien0101 said:
But Why CheckRom Note is not checking if the device is actually Note or not? is it so difficult to implement.
Click to expand...
Click to collapse
MistahBungle said:
You're kidding right ? You actually expect devs to put "safeguards" in their roms/kernels in case idiots flash firmware for a completely different phone onto their own ?
That really does speak volumes
Click to expand...
Click to collapse
I agree. Flashing your phone is serious business. You wouldn't just download any old random operating system and install it on your computer without making sure it was intended to go on your computer first, would you? Why would you essentially do the same thing on your phone?

My S3 froze - now it won't boot? WTF?

I have an s3 that has been rooted running a custom rom perfectly for about 5 months.
Today I was using my phone and it locked up - totally froze..screen was frozen and everything was unresponsive. So I pulled the battery.
When I put the battery back in my phone displayed the Samsung logo and after that just displays a black screen.
I can put the phone in download mode, however it will only be on the download screen for about 3 seconds before the phone either turns off or the screen goes black.
The really weird thing is, when I put the battery into my phone it will instantly boot up (I don't have to hold download the power button). The power button is NOT stuck in the down position.
I know the battery is charged. So what in the hell happened? I don't know if my phone is bricked or not. I could re-flash it but I can't do anything in download mode because of it turning off.
Any help would be appreciated. Thanks.
irodex said:
I have an s3 that has been rooted running a custom rom perfectly for about 5 months.
Today I was using my phone and it locked up - totally froze..screen was frozen and everything was unresponsive. So I pulled the battery.
When I put the battery back in my phone displayed the Samsung logo and after that just displays a black screen.
I can put the phone in download mode, however it will only be on the download screen for about 3 seconds before the phone either turns off or the screen goes black.
The really weird thing is, when I put the battery into my phone it will instantly boot up (I don't have to hold download the power button). The power button is NOT stuck in the down position.
I know the battery is charged. So what in the hell happened? I don't know if my phone is bricked or not. I could re-flash it but I can't do anything in download mode because of it turning off.
Any help would be appreciated. Thanks.
Click to expand...
Click to collapse
what about recovery mode? does that work?
the power button can be shorted even though the button is not pressed
Sounds like SDS send it for repair.
KayKrate said:
Sounds like SDS send it for repair.
Click to expand...
Click to collapse
no, it really doesn't
lefttobleed said:
what about recovery mode? does that work?
Click to expand...
Click to collapse
When it tries to enter recovery mode I get the black screen as well
take out the battery. insert it after atleast 5 minutes. i've read somewhere that S3 is sensitive to the order of the keys we hold to enter download or recovery modes. so to enter download mode, 1st hold HOME button, then VOLUME DOWN button and then the POWER button. (not sure i did this all the time but no problem for me till now). good luck
SRIRAM
Sent from GALAXY S3 I9300 running PARANOID ANDROID 3+

[Q] Soft Bricked Phone? Won't boot past Samsung logo.

Today while getting lunch my GS4 shut off and wouldn't turn back on. I am running Hyperdrive RLS18.1, and it has been working fine up until today. I have tried everything to get it to boot past the samsung custom logo. The steps I take to get it to the logo are- 1) Take out the battery 2) Put battery back in 3) Screen boots up with samsung logo(if it is plugged into the charger it shows the charging battery then goes to black) 4)the screen turns off. I have tried putting it into download mode by holding the home-power button-volume button combo, but it won't boot into download mode. I tried plugging it into the computer and it doesnt recognize it because it is off. I have two different batteries that I tried to put in the back, but they both do the same thing. Does anyone have any suggestions on how to go about fixing this? And if I go into the verizon store and my phone gives the samsung logo with custom underneath it will they uphold the warranty? I doubt since rooting voids it....Thanks for any help in advance!
After trying some more options to fix the phone, I was able to get it into download mode, but then the screen turned off again. I realize that the problem is the screen won't stay on for more than a second or two. No matter what comes up, the screen turns off. But when plugged into the computer, it also just shuts down.
can you get into safestrap?
bamige1 said:
can you get into safestrap?
Click to expand...
Click to collapse
I actually had this phone before the bootloader was locked, I think. I never had to use it to root.
I have no idea why this worked, but after letting my phone sit all night, I tried this video -https://www.youtube.com/watch?annotation_id=annotation_1286109531&feature=iv&src_vid=SSLZFmhmBlc&v=uc0afHKahR4 . I have no idea why it worked, but it did. So if anyone comes upon this thread and has this problem, feel free to contact me and I will try to help you fix the problem.

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

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