Hydrogen OS mail app not working - OnePlus X Q&A, Help & Troubleshooting

I've just flashed H2OS on my Oneplus X. Everything working perfectly, only 1 problem, is built-in mail app is not working. I can't sign in to Gmail on it. When ever I tried enter 2 step verification code, it show error on loading page (Webpage not available). I also tried disable 2 step verification, and us a app password also, but still no luck. I know I can just install gmail or outlook app to get email, but I hate having 2 email apps, so I would like to use the original one. Has anyone else faced this problem ? Is there anyway to fix it ? Thanks for your reading time.

Where can i find this version?

What is H2OS and which app do you mean?

namquang93 said:
I've just flashed H2OS on my Oneplus X. Everything working perfectly, only 1 problem, is built-in mail app is not working. I can't sign in to Gmail on it. When ever I tried enter 2 step verification code, it show error on loading page (Webpage not available). I also tried disable 2 step verification, and us a app password also, but still no luck. I know I can just install gmail or outlook app to get email, but I hate having 2 email apps, so I would like to use the original one. Has anyone else faced this problem ? Is there anyway to fix it ? Thanks for your reading time.
Click to expand...
Click to collapse
Same problem here! It worked one day, I could login but on the next day got the same error again.
I also don't like the other email apps and keep switching around..... Maybe they fix it with next OTA??

Related

SGSII Email Not Working

Dear All,
I have tried asking this in few forums but nothing concrete has turned up. I am truly hoping that somebody can resolve this problem for me.
Here goes,
3 days ago my email app was working fine. i was using IMAP and it is Google apps email address. The separate gmail app i used to use for my personal email address. I was using Frankenstein XWKJ2 and got a boot loop while installing an APK. then i used CWM and restored a backup and unfortunately it was XWKJ1 backup. Just after this restore the email problems started. and now i have tried everything including factory reset but still my email does not work.
But funny thing is Gmail app works perfectly it is only when i configure the Email app for my official address that they do not work. The email app allows me to add and all but while syncing it just keeps refreshing and finally shows no emails. I know we can use K9 but i found the Stock email app very good.
Somebody please help out. I am now on XWKJ2 Firmware (Frankenstein) and Speed MOD kernel.
You should try reflash ROM
Hilmesh said:
Dear All,
I have tried asking this in few forums but nothing concrete has turned up. I am truly hoping that somebody can resolve this problem for me.
Here goes,
3 days ago my email app was working fine. i was using IMAP and it is Google apps email address. The separate gmail app i used to use for my personal email address. I was using Frankenstein XWKJ2 and got a boot loop while installing an APK. then i used CWM and restored a backup and unfortunately it was XWKJ1 backup. Just after this restore the email problems started. and now i have tried everything including factory reset but still my email does not work.
But funny thing is Gmail app works perfectly it is only when i configure the Email app for my official address that they do not work. The email app allows me to add and all but while syncing it just keeps refreshing and finally shows no emails. I know we can use K9 but i found the Stock email app very good.
Somebody please help out. I am now on XWKJ2 Firmware (Frankenstein) and Speed MOD kernel.
Click to expand...
Click to collapse
You can try the following:
1. Open Settings => Applications => Manage applications.
2. Goto "All" and select E-Mail (if there are two E-Mail apps then do it for both of them).
3. Click "Force stop", "Clear data" and "Clear cache" (if available).
4. Start E-Mail app and configure your GMail account.
Good luck !
It_ler said:
You can try the following:
1. Open Settings => Applications => Manage applications.
2. Goto "All" and select E-Mail (if there are two E-Mail apps then do it for both of them).
3. Click "Force stop", "Clear data" and "Clear cache" (if available).
4. Start E-Mail app and configure your GMail account.
Good luck !
Click to expand...
Click to collapse
@It_ler. Thanks for the idea. I tried it but it is same result. The email app keeps refreshing but does not show any emails.
I will try to give more information i am having a personal normal Gmail address and then my company address is google apps address.
Now my Personal gmail address if i configure in Email app it works perfect but when i do the same thing with the google apps address it does not. Also as for re flashing i have done it quote some times now with complete wipes.
also another funny thing is if i use K9 email then it all works. But frankly i want to use stock email as i was getting used to it.
any solutions.
Hilmesh said:
@It_ler. Thanks for the idea. I tried it but it is same result. The email app keeps refreshing but does not show any emails.
I will try to give more information i am having a personal normal Gmail address and then my company address is google apps address.
Now my Personal gmail address if i configure in Email app it works perfect but when i do the same thing with the google apps address it does not. Also as for re flashing i have done it quote some times now with complete wipes.
also another funny thing is if i use K9 email then it all works. But frankly i want to use stock email as i was getting used to it.
any solutions.
Click to expand...
Click to collapse
Ok now i am flashing XWKJ3 and lets see if it solves
Hilmesh said:
Ok now i am flashing XWKJ3 and lets see if it solves
Click to expand...
Click to collapse
Still not working. :-(.. Somebody please help out.
This problem resolved by itself when i upgraded to ICS. While upgrading i did a complete wipe and everything started working normally.
Hence request to close the thread.

Email not syncing / cant delete email account

Sorry for the long post.
I have a gmail account and a hotmail account. Gmail works fine but hotmail is not syncing with the phone. I can see on the web app of hormail that I have received new email but I press the sync button on the mail app and nothing happen. I verified the password and is the correct one. I was reading that it happening to some people on the s3.
Tried to delete the account on setting/accounts and it say that some apps need the hotmail account and that I need to reset the device to factory. Tried to delete the account from the email app and it shows me "delete account failed-503 service unavailable" I have been looking through the forum and cant find an answer. Is there's a way I can delete without resetting ? im stock but rooted Thanks in advance
Figured out! deleted the stock email data from titanium backup and it deleted the account. Set it up again and seems to becworking fine!
You could also clear the data on the mail app...once cleared, go back to the email app and youll run the set up all over again
hamsterskate said:
Sorry for the long post.
I have a gmail account and a hotmail account. Gmail works fine but hotmail is not syncing with the phone. I can see on the web app of hormail that I have received new email but I press the sync button on the mail app and nothing happen. I verified the password and is the correct one. I was reading that it happening to some people on the s3.
Tried to delete the account on setting/accounts and it say that some apps need the hotmail account and that I need to reset the device to factory. Tried to delete the account from the email app and it shows me "delete account failed-503 service unavailable" I have been looking through the forum and cant find an answer. Is there's a way I can delete without resetting ? im stock but rooted Thanks in advance
Click to expand...
Click to collapse
When I flash new rom, I try to avoid following....
1. dirty flashing (flashing over existing rom without wiping my own ass)
-> sometimes creates problems with functionality, but not always
2. retrieving titanium backup with yellow lettered internet bookmark, all red lettered datas, and any 'Account' data.
a)For internet bookmark, retrieve green lettered one but not the yellow one. Retrieving both yellow and green ones will combine 2 same bookmarks.
b)Do not save nor retrieve any red lettered datas.
c) Do not save or retrieve any 'Account' data which is on the list among other datas(regardless of what color it is), or it may create functionality problems such as syncing your email.
Jaybenosa said:
You could also clear the data on the mail app...once cleared, go back to the email app and youll run the set up all over again
Click to expand...
Click to collapse
I tried to delete on the mail app but it was giving me an error. Then I went to TB and wiped the data there and it worked. I was able to setup again
Hello,
I am having the same problem with my note2, only for my yahoo account. I am not familiar with the solution listed above as I don't know what Titanium backup is. I have not done anything to my Note since I got it, as far as changing ROM or anything. What is the best way to resolve this since I can't delete the account?
Thanks
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
starnz said:
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
Click to expand...
Click to collapse
Try going to Settings, then Application Manager. Find the email application and clear data. Exit from the application manager and then open your email app and set up your yahoo account again.
Sent from my SCH-I605 using xda app-developers app
starnz said:
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
Click to expand...
Click to collapse
Stanz,
Yahoo mail works better for me if I set it up manually. You can let the email app find the servers and such on its own, but that's where I've had most of my problems. If you follow the prompts in a manual set up its pretty intuitive. Delete your Yahoo account and try that.
starnz said:
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
Click to expand...
Click to collapse
I have the same issue on a rooted note 2 and a stock note2.
Sent from my SCH-I605 using xda premium
dionysos803 said:
I have the same issue on a rooted note 2 and a stock note2.
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
I wasn't able to delete the accounts. It was giving me a timeout error. I went to titanium back up and wiped the data ftom the stock email. Then I setup again the email as "others"

[Q] Receiving "Sync is currently experiencing problems"

Hi guys,
I just noticed recently that my DNA is giving me this error under accounts and sync. It seems like this may be a wide spread issue for all types of Android phones, but I was wondering if anyone else was seeing this. The strange this is that it looks like everything is synced properly, and even when I drill down into the actual items that are syncing, there are no errors. I'm not sure if it is the rom that I am on (UKB), but I would really like to clear it up if possible. I have tried deleting the data in Apps for the various items listed, but this does not seem to help. I even booted into recovery and cleared the cache, to no avail.
Thanks guys,
Steve
Alright, I just did a full wipe, installed UKB 1.3 with Cubed stock kernel, and I am still getting that sync error. Is anyone else seeing this?
I have had this issue on CODIS, UKB and the battery plus ROM
It syncs everything fine, but it does show a red sync icon and say its experiencing problems. I've just learned to deal with it as everything still works fine.
--removing and re-adding my google account does nothing
--unchecking each option (calendar, contacts, gmail etc.) one by one to see if a particular causes the problem,...does nothing to help
Just wanted to letyou know you are not the only one with the issue.
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
wils01 said:
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
Click to expand...
Click to collapse
I had that issue. Uninstalling and reinstalling gmail app from the market fixed it for me.
-HTC Droid DNA-
Ah, thanks for the replies guys. At least I'm not the only one . At least it's not in your face screaming at you, so I can learn to ignore it.
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
bruderbell said:
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
Click to expand...
Click to collapse
I believe that is the problem. I had an error in Google Internet sync. I fixed it by going to Google dashboard on my computer and clicking "Websites authorized to access the account." Go down to Application Specific Passwords.
Install the Google Authenticator on the DNA. Then register it by generating a new application specific 12 digit password. The Authenticator app will then generate the six digit codes you'll need when asked to be able to sync your bookmarks in the browser or sign in the Google search homepage. Anyway it worked for me.
For me it was Facebook calendar that couldn't sync. I unchecked it and the error went away. It looks like it can be any part of any of your accounts that will trigger that message. If you go into each one, it will show which one is having the problem.

[Q] Problems with google services (hangouts, calendar, Chrome, login error nag)

Hi
I just got a new phone (Xperia Z Ultra), but whenever i try to login to my google account, the following happen.
The login works.
Hangouts fail with the following: "Couldnt sign in possible because theres a problem with google account permissions"
Chrome fail with: "Unable to sign in"
Calendar, music widget and information about people doesn't sync.
Google Now fails: "Network error"
Google+ fails: Could not connect to server
Google Play Games just close when opening.
and i keep having a yellow triangle in my notification shade: "Login error for --email--"
I have tried both stock, CM and PA.
I would be really really grateful if someone could come up with a fix!
Thanks
Just remove your Google account and sign in again I hope it helps
Sent from my GT-I9082 using XDA Premium 4 mobile app
i usually have to let google services update after flashing and then re-installing the apps from the store.
Did you get the issue resolved? I'm having the same issues on my toroplus, after updating to official 4.3, have tried reflashing back to 4.2, factory reset... but no joy here.
have also tried removing and re-adding my google account
possible cause and fix
I had a hunch that it was something to do with my account security settings
Go to your Google account on the web, click on Security on the left menu, and look at the "Connected applications and sites" section (click on "review permissions")
I had an epic number of entries in there - so I started revoking access for a lot of duplicates, including about a dozen entries for Android Login Service (the downside of repeatedly rooting & ROMing, i guess).
1 reboot of my phone later, was asked to re-enter my password, and...
problems gone bye-bye! everything is syncing again.
I hope this helps others.
After hours of no sleep Thank you dannydpx
Best thread ever
I've been freaking out about this for days ... thank you for the awesome tip. Removed 9 account instances and I'm back in business!
previously documented - http://www.atmasphere.net/archives/2013/11/11/in-need-of-some-serious-google-account-help
thanks, this worked great. i wasn't getting hangout convos or gmail. all sorted now. at least i know my fiance isn't ignoring me! :laugh:

			
				
Had a problem with goggle now on my Galaxy tab. Would crash out on starting. So I uninstalled google now, then reinstalled WITHOUT the latest google now update All worked fine! Applied the latest update, again crashing out.
So uninstalled and re-installed again as above, but without the latest update, all working !
had several duplicated entries from my Galaxy S3, and i have removed them all. Also i removed the one from my Nexus 5 and Nexus 7 2013.
Nothing seems to correct the issue with Google Now. Everything else works just fine..
i fixed all accounts by removing them form the permissions in the security area. the only app that does not want to connect at all is Google hangouts. does anyone have any other idea?
Please?! thanks in advance
yuukimoonstar said:
i fixed all accounts by removing them form the permissions in the security area. the only app that does not want to connect at all is Google hangouts. does anyone have any other idea?
Please?! thanks in advance
Click to expand...
Click to collapse
have same issue hangouts wont work anymore
k1ll3rnl said:
have same issue hangouts wont work anymore
Click to expand...
Click to collapse
uninstall the apk you have. and install this one http://www.androidpolice.com/2013/1...e-newer-version-should-fix-broken-video-chat/
thats how i fixed it. after installing this one i havent had anymore problems
I just removed my N5 from my permissions and then rebooted the phone. Had to log back into my account and my Google Now Search started working again.
i tried all these but with no luck.
can't connect to NOW from my usual account since this morning, while my other accounts work...

[Q] Email problem Lollipop

Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Well, it seems I'm the only one having this issue
Great! Maybe .264 update will solve this problem ...
Próbáld meg eltávolítani az összes e-mail fiókot és újra add hozzá. Ha ez sem működik akkor próbáld meg a Gmail alkalmazással, azzal hátha fog
Flashed .264, problem exists, so I give up. Waiting for my company phone next year and then I'll use my company emails on it.
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
I started having this problem but only after the e-mail app update that sony did recently. exactly the same "Account not found. It might have been deleted." error as you. I've seen similar reports on rom threads too, can't remember where exactly so you're not alone.
Anyway the good news is that i've always managed to get my 4 accounts working (2 gmail / 1 pop / 1 exchange) after trying to add them a bunch of times they finally stick (sometimes 10 tries sometimes more like 50 lol ... i'm really persistant xD )
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
Hello,
got the same issue. Just deleted my Exchange Account cause I've had some syncing issues. Now I'm getting this message, when I try to create the account on my phone again.
My other email accoutns are working perfect.
Haven't found anything about this issue on the www.
I'm on Customized DE 23.4.A.1.264
You got any idea right now how to solve it?
Greets,
n3087
I have no idea about this weird issue. Everything was flawless on 5.0.2, but since then the Email app is just a crap ... I'm on .264 too, but problem still exists. Maybe on Marshmallow ...
Hello,
Yesterday I found a solution for me.
First I made a Backup of my current configuration.
After that I deactivated every app that has to do with mail service.
Like exchange, email, kalender, etc. Also cleared all the data. Then I deactivated the auto sync service.
Now I restarted the mobile. Now activate all the apps again except exchange 5.*
After that I added my mail exchange account with success. Now just activate exchange 5 and auto sync. Get back the other mail accounts with the backup made before.
Right now everything is working for me.
Full wipe wasn't an option for me cause my mobile is encrypted.
N3087
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
mohrjaffa said:
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
Click to expand...
Click to collapse
Hello,
My phone isn't rooted and so I'm not able to uninstall pre-installed apps.
I hope this bug will be fixed on the next update...
SOLVED: Pause the Auto-Sync in Settings>Accounts
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
davidkeithhaines said:
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
Click to expand...
Click to collapse
Had the same problem on my Z1 and it worked!!!
Thanks
Problem still not solved October 2016
I have the same problem with Xperia Z1 compact, Lollipop 5.1.1. I have two accounts but can not add the third, same message. Tried re-setting, clearing cache, didn't help. Autosync was already unchecked.
Seems to be a Sony problem, haven't seen anything on www about other vendors.
Any solutions other than rooting the phone or third party apps?
Thanks!
PS Sony has marked their threads as "solved" while it definetely is not. Little white lies.

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