Blue screen ! - Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot

My kindle Fire HDX 8.9 (2013) started acting weird today. Whenever I open an app and use it for sometime blue screen takes over the display and it restarts. So I did a factory reset, now I get the logo and upgrading Kindle screen and the blue screen takes over again. What should I do? P.S.: I never had any hassle with my Kindle till now and I was on 14.3.2.8 :crying:

B00j said:
My kindle Fire HDX 8.9 (2013) started acting weird today. Whenever I open an app and use it for sometime blue screen takes over the display and it restarts. So I did a factory reset, now I get the logo and upgrading Kindle screen and the blue screen takes over again. What should I do? P.S.: I never had any hassle with my Kindle till now and I was on 14.3.2.8 :crying:
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Thinking it may have a hardware problem. Could be thermal given things work for awhile before the blue screen appears. If true not much can be done other than replace the mother/daughter boards.
Factory resets are always a bit of a crap shoot - although it should have been safe on stock 3.2.8. Assuming you were not running Safestrap...
Curious - did you block OTA (typically via HDX toolkit) or was your device exempted by Amazon following a user requested rollback? I have always been wary of the latter as Amazon retained the ability to push future 'updates' at their discretion.

Davey126 said:
Thinking it may have a hardware problem. Could be thermal given things work for awhile before the blue screen appears. If true not much can be done other than replace the mother/daughter boards.
Factory resets are always a bit of a crap shoot - although it should have been safe on stock 3.2.8. Assuming you were not running Safestrap...
Curious - did you block OTA (typically via HDX toolkit) or was your device exempted by Amazon following a user requested rollback? I have always been wary of the latter as Amazon retained the ability to push future 'updates' at their discretion.
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Click to collapse
I was exempted by Amazon following a user requested rollback. I don't have safestrap, just the root.
Update 1 : I did a factory reset, I got the Kindle is upgrading screen and the blue screen pops back and it turns off. Same thing happens again and again when I turn it on.
Update 2 : Now the device doesn't turn on at all, nothing on the display. I contacted Amazon and they told me to charge my device for 4 hours and revert back. I think my Kindle is dead . I was very happy yesterday that my kindle is getting Fire OS 5 and now this happens.

B00j said:
I was exempted by Amazon following a user requested rollback. I don't have safestrap, just the root.
Update 1 : I did a factory reset, I got the Kindle is upgrading screen and the blue screen pops back and it turns off. Same thing happens again and again when I turn it on.
Update 2 : Now the device doesn't turn on at all, nothing on the display. I contacted Amazon and they told me to charge my device for 4 hours and revert back. I think my Kindle is dead . I was very happy yesterday that my kindle is getting Fire OS 5 and now this happens.
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Click to collapse
Sorry this happened. Although a hardware failure seems likely I wouldn't dismiss the possibility that Amazon pushed something in advance of FireOS 5 that borked your device. Timings are interesting.

Related

[Q] After getting apps working, random reboots

Greetings. I followed android cowboys instructions on how to get gapps and Amazon store working together and absolutely love it. I am having one issue though. There are times when my kindle is in standby mode and I will get this message saying my kindle wasn't able to start right. I then reset it and it will start correctly. Anyone with the 8.9 having the same problem? Many thanks.
gabesdaddee said:
Greetings. I followed android cowboys instructions on how to get gapps and Amazon store working together and absolutely love it. I am having one issue though. There are times when my kindle is in standby mode and I will get this message saying my kindle wasn't able to start right. I then reset it and it will start correctly. Anyone with the 8.9 having the same problem? Many thanks.
Click to expand...
Click to collapse
I had this issue on my 7" HDX, I deleted the rom slot and started over, since then it hasn't happend again.
randomhkkid said:
I had this issue on my 7" HDX, I deleted the rom slot and started over, since then it hasn't happend again.
Click to expand...
Click to collapse
Thank you very much. I will give it a try.
Well I done screwed up. I didn't realize that the new update was launched. So when I reset everything to factory settings, I allowed it to update. Bad news. :crying: Went from rooted to non rooted. Is there any way I can go back to 14.3.1? Uggggh...
Any feedback would be greatly appreciated. :fingers-crossed:

[Q] Did I buy a bricked Kindle?

Hey guys, new around here.
My brother found a Kindle Fire HD 7" on kijiji and thought it would be a nice gesture to buy one for my mom on her birthday. So we split on it, it looked barely used.
Every time I setup the thing, the language screen/menu keeps reappearing. I've been reading and it seems like this is a common problem for "rooted" kindles that have been factory reset. That the issue is because OTA updates were disabled so it keeps constantly trying to contact Amazon, but it cant?
I tried like seems like everything but nothing seems to work. What's funny is that if I hit the touchscreen quickly after hitting the language, I can access settings. I went to check the version and it has whatever the firmware that was released in March 2014 (11.3.2.2). So I tried hitting the "Check for Updates" button, and it immediately says update failed yet I'm connected to WiFi.
Does anyone have any suggestions? Thanks.
?
Brovost said:
Hey guys, new around here.
My brother found a Kindle Fire HD 7" on kijiji and thought it would be a nice gesture to buy one for my mom on her birthday. So we split on it, it looked barely used.
Every time I setup the thing, the language screen/menu keeps reappearing. I've been reading and it seems like this is a common problem for "rooted" kindles that have been factory reset. That the issue is because OTA updates were disabled so it keeps constantly trying to contact Amazon, but it cant?
I tried like seems like everything but nothing seems to work. What's funny is that if I hit the touchscreen quickly after hitting the language, I can access settings. I went to check the version and it has whatever the firmware that was released in March 2014 (11.3.2.2). So I tried hitting the "Check for Updates" button, and it immediately says update failed yet I'm connected to WiFi.
Does anyone have any suggestions? Thanks.
Click to expand...
Click to collapse
You might go hunting in the right forum if you are looking for HD this is forum for HDX LOL . Goodluck though http://forum.xda-developers.com/kindle-fire-hd?nocache=1&z=32188449986279

Stock Kindle Fire HDX 8.9 - Boots to OS/Reboots after 15-30 seconds

My Aunt has a totally stock Kindle Fire HDX 8.9 that has an usual problem.
When it is plugged into a computer it boots into the OS, I can unlock it, get to settings/browser etc, but after 30 seconds or so it reboots.
I've tried holding the power button for a minute, etc, but nothing has solved the problem.
Has anyone run into this before? What are my options? She tried to talk to Amazon, but the device is 16 months old and they were very little help.
Could this be a problem with the power button itself? I just can't figure out why sometimes it will boot all the way to the OS if that's the case?
Unlikely. Sounds like your Aunt's device is caught in a classic boot loop which can happen after a failed update. I would reach out to Amazon support given the device is 100%. If they can't fix the problem remotely they will often offer an exchange.
SeanPlunk said:
My Aunt has a totally stock Kindle Fire HDX 8.9 that has an usual problem.
When it is plugged into a computer it boots into the OS, I can unlock it, get to settings/browser etc, but after 30 seconds or so it reboots.
I've tried holding the power button for a minute, etc, but nothing has solved the problem.
Has anyone run into this before? What are my options? She tried to talk to Amazon, but the device is 16 months old and they were very little help.
Click to expand...
Click to collapse
A logcat might help.
p1gl3t said:
A logcat might help.
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Click to collapse
How do I pull a logcat?
SeanPlunk said:
How do I pull a logcat?
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Click to collapse
HOW TO adb logcat

Kindle Fire HD 7" Boot Loop.

I'm relatively technically saavy, but tablets just are not my area of expertise, so I'm asking for some help.
I got this Kindle Fire HD awhile back for Christmas, and I dug it out of the closet a few months ago, and tried to boot it up. The Kindle Fire logo pops up, and then the screen flashes blue, then black, then it starts over.
I'm not really sure if I messed with it before I put it away and broke it myself or what, but if anyone could give me some advice and where to start, I would greatly appreciate it.
v0geekay0v said:
I'm relatively technically saavy, but tablets just are not my area of expertise, so I'm asking for some help.
I got this Kindle Fire HD awhile back for Christmas, and I dug it out of the closet a few months ago, and tried to boot it up. The Kindle Fire logo pops up, and then the screen flashes blue, then black, then it starts over.
I'm not really sure if I messed with it before I put it away and broke it myself or what, but if anyone could give me some advice and where to start, I would greatly appreciate it.
Click to expand...
Click to collapse
FireOS bootloops are tough (often impossible) to fix unless the device is rooted. Unfortunately, this forum is for the 5th gen Fire table. Believe your device is supported in the following forum: http://forum.xda-developers.com/fire-hd

Fire 7 HD 4th Generation bricked?

I'm really not sure what I did and am paying the price for multi-tasking while rooting! I have Amazon Fire 7 HD (4th Generation) which appears to be bricked. It is stuck on a black screen and is unresponsive to all attempts to reset, restart etc. When I plug it into a Windows 10 computer via USB I can hear the USB port going active/inactive every 10 or 15 seconds (the Windows USB active/inactive sound plays). I am assuming I've now got a corrupted bootloader and have no idea how to fix. I've tried various utilities but none seem to be able to get a connection I can use to try and fix it. Any guidance on where to start that is not 5 or more years old?
I downgraded to 4.5.3 to root it. I believe I achieved root but was not sure. I then got a prompt from the Fire about an issue and I THINK I may have restored a stock image.
Will a fastboot cable help me at all? I've ordered one but don't see how I can achieve a connection given it is in some sort of bootloader loop (with totally black screen).
Many thanks in advance. I realize it is an old device; was hoping to use it as a tablet for smart home automation.

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