Cracked screen - LG V10 Q&A, Help & Troubleshooting

So this is just a heads up to people with lg v10 it's not as reliable as they say it is. When I bought mine the store didn't have any cases in her so I bought the $45 tempered glass screen. My phone slipped out of my pocket on a cold concrete floor and the screen cracked. So I peeled off the tempered glass screen and realized there was no damage to the tempered glass screen but all the damage was on my phone screen. How ducked up is that and it don't pay to fix because Verizon's insurance plan wants me to pay $150 what the is that I didn't even pay that much for the phone yet.

They never claim for it to be drop proof. You should have bought the Moto, since your on Verizon.

Ch

shwnr11 said:
They never claim for it to be drop proof. You should have bought the Moto, since your on Verizon.
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Then what is this?
https://youtu.be/HqTFCzYSFlQ
Sure it doesn't fall face down on its face but this commercial gives the impression that it can take a bit of a beating.. Especially since LG says this phone is milspec.
Also, I always thought the tempered glass was suppose to prevent the screen from cracking.
Sent from my LG-H900 using Tapatalk

Be careful. A thread about the same topic was just closed due to people getting personal.

Holster
To prevent damage to my phone, I just purchased a belt holster for it or when I am not using it I place it in my pocket with the screen against my leg to protect it from impacts.

They never this say this phone was impossible to crack when dropped. Just that it was a milspec drop rated. I've heard of some people dropping multiple times without a single damage and some screwed on the first drop. Until phones are made out of diamonds and graphene, there will always be a reason to protect your phone dearly. I'm typing this from a nexus 6 with cracked screen since I'll be getting an lg v10 next

I'm sure it's all in the way it lands. I have a $7 clear bumper case on mine and a yootech tempered glass screen protector. I've dropped it multiple times on tile and about a 5ft fall on asphalt. I even cracked the yootech screen protector at some point (but during any of the drops, not sure how it got cracked) and my screen has not cracked.
Sent from my LG-H901 using XDA Free mobile app

The phone is pretty tough. Even though it's tough, it isn't indestructible.
My landed face down on porcelain tile and survived for what it's worth. There was another member who dropped theirs on carpet and it broke. Overall though, it seems to be a pretty rugged phone.
Sent from my LG-H901 using Tapatalk

Related

[Q] Is screen protector needed?

Since the Photon has gorilla glass, I don't understand why I would put a piece of plastic on the screen to protect it from scratches. Why are people buying screen protectors? Screen protectors were invented when the glass was prone to scratching.
rklurfeld said:
Since the Photon has gorilla glass, I don't understand why I would put a piece of plastic on the screen to protect it from scratches. Why are people buying screen protectors? Screen protectors were invented when the glass was prone to scratching.
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Because gorilla glass isn't scratch proof, its scratch resistant. I've already got a tiny chip on the face (barely noticeable) from accidentally dropping it flat on the face onto the floor at work (tile floor)
The phone feels better without one but the screen protector is a must. I just need to find the right one that doesn't interfere with the amazing feeling of my raw screen
rklurfeld said:
Since the Photon has gorilla glass, I don't understand why I would put a piece of plastic on the screen to protect it from scratches. Why are people buying screen protectors? Screen protectors were invented when the glass was prone to scratching.
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Also depends on what you do for a living, your activities, how you carry your phone, etc. I use one because my job requires me to be in the office and the field. However, others never use screen protectors on any phone and never get a scratch. I love how the screen feels without it but until I'm close to my upgrade date the protector is staying on.
I haven't used a screen protector for years ....treat it like a laptop
Sent from my MB855 using XDA App
kusanagi-sama said:
Because gorilla glass isn't scratch proof, its scratch resistant. I've already got a tiny chip on the face (barely noticeable) from accidentally dropping it flat on the face onto the floor at work (tile floor)
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1. What they said!
2. My last 4 phones as soon as I got them I walked immediately across the mall and got GhostArmour installed. Now I have OtterBox.
3. Although I treat Photon like 2-day old baby, I would not be caught dead without screen protector. I have sold all my phones for more than I paid from them and when I say "Not a scratch on it" I mean exactly that!
dsims7_2000 said:
1. What they said!
2. My last 4 phones as soon as I got them I walked immediately across the mall and got GhostArmour installed. Now I have OtterBox.
3. Although I treat Photon like 2-day old baby, I would not be caught dead without screen protector. I have sold all my phones for more than I paid from them and when I say "Not a scratch on it" I mean exactly that!
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And as a person that buys only phones without contract i want to thank you and everyone else that does this. Imho the 300 i paid for this mopho is a great deal
Sent from my MB855 using XDA App
ekrainey said:
And as a person that buys only phones without contract i want to thank you and everyone else that does this. Imho the 300 i paid for this mopho is a great deal
Sent from my MB855 using XDA App
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$300.00? LMAO!
I paid $600.00 to tell Sprint "Give me the box and kiss my black a**, I'm not signing anything!
$50.00 for 32Gb Class 10 MicroSDHC Card I got in mail the same day.
$45.00 to have GhostArmor Installed.
$34.00 drinking at Fridays while GhostArmor Installed.
$39.00 back to Sprint because I wanted new leather case.
Subtract drinks, $734.00! da** skippy I will kick out a few $$$ for some protection!!! (But, before anyone calls me a sucker, I got $300.00 for Evo with SanDisk Class 2 32Gb!) So, $434.00, again, without drinks at Fridays but the joy of dissing Sprint!
i have used screen protectors on every, from my evo, to my ds, to point and shoots, if its got glass and its mobile, it has a protetor however i broke that with my mopho. it hat 2 almost invisible nicks on it when i bought it [off contract unblemished aside from those two nicks] for 250, with box and everything.
ive since noticed what i can best describe as swirl marks. they look like a bad orbital polish on a cars paint job. that being said its only noticable under bright light with the screen brightness down. so i just let auto brightness do its thing and i dont really notice them.
I like the anti glare ones i can't stand the shinyness and all the finger prints off the regular screen, drives me crazy, also i like the matte feel of them too.
Sent from my MoPho!
rklurfeld said:
Since the Photon has gorilla glass, I don't understand why I would put a piece of plastic on the screen to protect it from scratches. Why are people buying screen protectors? Screen protectors were invented when the glass was prone to scratching.
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good call, treat it like you would if you had a protector anyways and you will be fine
whatch ya dont get a airborne venereal disease
Naked for general use, freakin massive defender when needed. With the defender your phone doubles as a weapon
Sent from my MB855 using XDA App
Always a screen protector for me. Probably not necessary for me - it's usually in a dress shirt pocket, sometimes a holster.
But, once in a while, in a jeans pocket -- and all it takes is a few pieces of sand in a jeans pocket.... (Some of the harder mineral particles in sand are about all that appear to scratch Gorilla Glass)
Seidio screen protector all of the way!
I never bought a screen protector for my photon, was broke after buying it, but I don't feel the need to get one.
I usually don't like the feel of screen protectors, a lot I've tried stick too much. If I were going to buy one I'd get a Steinheil, used one on my Evo and it felt like the protector wasn't even there.
First, use a screen protector, later retracted, now, after two months - not a scratch. The main thing - the careful use!
s1yder said:
First, use a screen protector, later retracted, now, after two months - not a scratch. The main thing - the careful use!
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That's how I started lol! What the hell
Sent from my MB855 using xda premium

[Q] Do i really need a screen protector for the note?

the note is pretty without it, then when I put it on it's okay still but you know what i'm talking about, but do I really need it cause i have that double layer case for it
So the 7 thousand other threads about this weren't good enough?
Its a personal opinion as to yay or nay
Sent from my SAMSUNG-SGH-I717 using XDA
I'm with protection like how is the screen of the note
Keep a screen protector away from this beautiful screen.
Sent from my SAMSUNG-SGH-I717 using XDA
defnow said:
Keep a screen protector away from this beautiful screen.
Sent from my SAMSUNG-SGH-I717 using XDA
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I agree. Just make one pocket phone only. No keys or nothing
Sent from my note running a jelly bean key lime pie hybrid OS
Does the Note needs a screen protector (SP)? Personally I would say hell yeah but to each their own. At least with a screen protector, you get a scratch, you can always replace with a new protector. W/O a SP, you risk your device in getting scrathed up. Plus, with today's SP, you will likely not notice the difference. Always err on the safe side & better to be protected than not to be. Plus, resale value is higher if your phone isn't all scratched up. That extra $15-$20 for a SP goes a long ways.
I do it because I rather spend the $15 for piece of mine and extra perfection. Looks just as good, super thin, and I'm superficial about my phone
Sent from my SAMSUNG-SGH-I717 using XDA
I was able to scratch a note with the s-pen so I've had a screen protector on since
Sent from my SAMSUNG-SGH-I717 using XDA
I'd say yes. I managed to scratch this "scratch resistant " Gorilla Glass very easily. Since then, I tried a few different things to remove the scratch. Guess what? It did not remove. The ONLY way I was able to remove it was to get a new phone. Since then, a SP has been on as getting new phones isn't as easy now that I'm past my 30 days.
Sent from my SAMSUNG-SGH-I717 using XDA
your choice. some people like em, some don't.
I haven't had one on any of my gorilla glass screen phones for the last 3 years and never will.
I purchased the Spigen SGP Glas t. Premium Tempered Glass Series Screen Protector for my Note earlier this week. After applying it and playing with it for two days, I am convinced it is one of the best accessories ever for a phone. Insulation for a screen without degradation in quality. I love it. Links for anyone that's interested:
On Amazon:
http://www.amazon.com/SPIGEN-SGP-Premium-Tempered-Protector/dp/B007CP5EW0/ref=pd_cp_cps_0
Product Page:
http://www.spigen.com/cell-phone/sa...tor-glas-t-premium-tempered-glass-series.html
I hate to admit it, but I actually purchased one of the horribly overpriced Moshi screen protectors at the ATT store, and, even though I have applied hundreds of screen protectors on my phones over the years, this one is the absolute best one I have ever used; its super easy to apply perfectly, with a sort of "template" sheet that the protector gets shipped on, and there are almost no smudges, no screen darkening, and it fits perfectly!
Do you "need" a screen protector? No, the phone works fine without it..
should you put one on? to me, its the first thing I put on the phone before I even take the factory plastic off the phone..
And, down the road, when you go to sell your phone, or trade it in, you will get maximum return if you keep the thing looking like brand new..
I haven't had a protector on my note yet. I was thinking of maybe getting the steinheil protector because of all the issues people are having with the glass one.
So far the gorilla glass has held up just fine for me. No marks at all, I still don't even have a case on this thing
Sent from my SAMSUNG-SGH-I717 using xda premium
if I wasn't such a klutz, I would keep it case free too..
another solution is Wrapsol; which I have had on a few phones, with leaves it pretty naked, but puts a clear shield on any area that you want protected..
Would you rather have a SP and not need it or need a SP when you don't have it (like when you accidentally drop that bad boy)?
Sent from my Galaxy Nexus using xda premium
It seems the gorilla glass isn't as scratch resistant as the manufacturers want us to believe
Sent from my SAMSUNG-SGH-I717 using XDA
My girlfriend managed to get a small scratch on her screen within a week of use (screen protectors were already on order), so yes i think a sp is essential if you want to avoid damage.
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
I use one of the Steinheil for two reasons, and scratches isn't one of them.
1. Anti-glare. The proper Steinheil protector is great for this.
2. Smudges/fingerprints. I find that the Steinheil doesn't attract the oils from your hands nearly as much as native Gorilla Glass.
The texture is the only thing I'd really worry about - it feels weird to some. I usually stop noticing it after 2-3 days.
On my past 3 Android phones, I haven't ever used Screen Protectors. I hate the feel and look of most of them (I know there are certain that are glass, or feel pretty much fine, but many never feel like awesome smooth glass, almost a texture sometimes), and I sometimes feel cases end up pushing up the edges, making it look like **** and needing to be replaced. Or it gets tweaked sliding it in and out of my pocket.
For good measure, WM HTC Touch Pro ended up with zero scratches on screen, lived in a case at first, then without because it was such a brick. It had a SP at first, but eventually it peeled and I said **** it. Phone felt better without (Resistive Screen with stylus). It died when I gave it to my GF for a loaner, and she dropped it and left it in a river for awhile...on the first day she had it. (my phones are in constant peril!)
The HTC Aria ended up with zero scratches and still in mint cond when I moved on to an HTC Inspire 4G. Had been dropped onto Concrete, wood, etc from at least 4 feet on occasion. Protected by HTC TPU smoked case from ATT store for entire life.
HTC Inspire 4G ended up with one very slight vertical scratch toward the far right side of the screen. I only noticed it when the screen was off, never noticed it with my finger sliding onto it, or in general use. It had a rough life, and I was happy/surprised that was the only damage it ever received. Standard drops from about 4 feet onto assorted surfaces like concrete, hardwood floors, etc. Protected by Case-Mate Tough Case from ATT store for entire life.
My GNote is still without a scratch. Has only really been dropped on carpet, and a few small drops onto hardwood floors from about 3 feet. Protected by Speck Candyshell from ATT store, then Trident Aegis (kinda **** imo), and now Cruzerlite Androidified TPU (sucked at first, broken in and a few mods with the punch from a hole puncher, now perfect).
I keep all of my phones in my front right jeans pocket with the screen against my leg, and I never leave the ATT store without a case (even if I know I'll be getting a diff case very soon). I never put anything else in my phone pocket. Also be aware if your pants have very sharp/exposed rivets above your pocket. Clean out your pockets before you wear them. Turn them inside out if you can/use packing tape or something to make sure all the possible grit/**** is gone. It's entirely possible to get sand/dirt/whatever in there, and have it remain even after washing.
When I travel by motorcycle (85% of the time), my phone goes in a ziplock bag as well, and then I put it in my backpack, or occasionally front left breast pocket of my jacket. I think if you are aware of the fact that you are carrying a $600+ device in your pocket, you can easily avoid scratches. All of the cases I use have a sufficient lip to set the phone face down, but I RARELY ever set them face down (grit/sand/etc can be so small and so easily scratch)
TL;DR-I've had great luck without a Screen Protector and prefer to run without them. Many have had the opposite and much prefer a SP for extra peace of mind. Do what you are comfortable with.
Streak & Note
Had a dell streak for about 14 months. First 3-4 months had a screen protector on it, for nothing else because I had 3 win-mobile phones that the bottom area where the stylus is used, had scratches.
When the protector starting peeling off, I just chucked it. I used a soft belt case for well over a year w/o issues. Not one scratch.
When I got the Note in mid December, I didn't even bother with one. I use a Seidio ultimate case, and have had no issues, and, I use the s-pen daily.
Unless you are rough on your device, toss it around or carry it in your pocket with change & car keys, I wouldn't put one on it.
It's scratch RESISTANT, not scratch PROOF.

Any scratches on the screen anyone?

i know this phone has gorilla glass 2. But i read a few story of people getting scratches like nothing. Would like to know if anyone here is getting scratches and how
Not me but I use a screen protector. Best $10 I ever spent on my phone! Well any phone for that matter.
Yep I have scratches. Not quite sure how it happened. Thinking it was when I had it in my pocket one day.
cgardnervt said:
Not me but I use a screen protector. Best $10 I ever spent on my phone! Well any phone for that matter.
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which screen protector did u get
eduardmc said:
which screen protector did u get
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I just picked some up from ATT until my Otterbox case comes in. I think it was a "Moshi" or something like that. I got it heavily discounted from the corp store. And to be honest its a pretty nice screen protector so far! Easy to apply and take off to clean.
What about you? I hear good things about SGP. Easy on the wallet and great quality.
I haven't received my gs3 yet but I have had the Droid since the day it came out and I keep it in my pocket with my keys and everything. It has very small scratches but nothing that you can see with the screen on.
I can't imagine the GS3 being any less scratch resistant.
No scratches at all. Always put it in my pocket and no screen protector. Had my SGS2 for 8 months without getting any scratches on the screen without a screen protector.
I got a pretty deep scratch right in the middle of mine... I think from a piece of sand or grit or something. I dropped the phone from like 2 feet, it slid off the couch onto the hardwood floor before I got my case and screen protector I was pretty upset, especially after seeing these videos of people going at it with knives and screwdrivers and whatnot with zero damage. Had my nexus one for like 2.5 years no scratches on the glass...
I keep mine in my pocket all day no scratches yet. Don't like screen protectors they make the screen look crappy
shorty87 said:
No scratches at all. Always put it in my pocket and no screen protector. Had my SGS2 for 8 months without getting any scratches on the screen without a screen protector.
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No scratches here, either. My previous phone was a Moto Photon (first gen Gorilla Glass). No scratches after a year of pocket carry.
I never use cases or screen protectors. I like the naked feel of a phone.
Yah I got a scratch already. My bad. Only notice it when the screen is off. No worries.
Sent from my SPH-L710 using xda premium
I have a couple of little micro scratches that can only be seen if the light hits the screen at the right angle. No big deal at all. I hate screen protectors.
Yup, went in at about 10 am today, finally left around 10:45 with my new phone and it had light small hairline scratches on the side of the phone. I hadn't even touched it other than to login and download a few apps. My hands were clean and I didn't put it in my pocket, as I walked outside I noticed the scratches because of the daylight glaring on it.
I took it back and they exchanged it for me.
I am on the no screen protector and no scratches bandwagon.
Release day gs3.
Also release day gs2 that didn't every have a screen protector and no scratches.
And I do not baby the phone.
I don't baby my phone either but managed to get a scratch on the very first day. All I can remember doing was holding several phones together walking in from my truck and it got a scratch from some sand on the back of one case that was up against the S3 screen. Way too easy if you ask me. I took my original Zagg off of my nexus and put it on the S3. Can't see it now though.
Sent from my SAMSUNG-SGH-I747 using xda premium
I got it on release day for sprint, about 2 days ago my girlfriend borrowed it quickly to make a call while I had it out playing with it, she handed it back and I saw a smudge. Turned out the smudge was a little cluster of 5 light scratches, tiny though.
Earrings are the devil. It's not even like they were diamonds or anything super expensive, just cheap daily wearers.
I was a little bummed immediately (hid it well though to not make her feel bad, lol) but really they are only noticeable if the screen is off and you're trying to look for them. Now it's officially mine
So yeah, guess I should of thought ahead but being that I don't wear earrings it never even occured to me in the moment. Still not going to grab a screen protector, I'm sure with how I abuse my phone in 8 months or so I'll end up having to get an insurance replacement anyway lol.
Nope, had a screen protector on it since day 1
I dont have any scratches. I kept the in-box screen cover for almost a week until Realook started shipping their dry-type protectors. Now I got them and I can recommend to anyone. No change to screen quality and tocuh feel. Had Realook on my Vibrant for 2 years and served well.
http://www.amazon.com/gp/product/B008EQZ2LE/ref=oh_details_o01_s00_i00
I have no scratches on my screen; I just use a tpu case.
yeah mine had scratches right out of the box and the paint was chipped. gonna take it back.

[Q] Defective Gorilla Glass? Best Screen Protector? Geek Squad Protection?

I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
Check the spigen Ultra Nano Clear screen protectors, they are awesome.
I have had my N2 since the day they where released and my screen is perfect even with no screen protector.
As far as the BB protection plan, my Son is checking into that right now (he has the plan on a razr maxx that needs to be replaced) His best friend works at BB so he is checking on what they do/don't cover next time he goes to work.
I have also had a great experience with my SGP ultra crystal protector. It doesn't even collect fingerprints as badly as I thought it would.
Yourrid said:
I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
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My screen is still pretty scratch free, with the exception of a few minor ones.
As far as the Geek Squad Plan, I used to work for Best Buy Mobile. In my time there I never refused a phone. The one thing to be aware of is that scratches don't count as it being a broken/faulty phone. If it was cracked it would then be replaced. Other important factor is that you don't get an immediate replacement. They send it out and you get a new phone shipped back to the store in about 2 days. You can either use an old device or get a "loaner" phone from BB. I don't work for Best Buy anymore but still do have the Protection Plan on all my phones. I've used it a few times even after rooting and returning to stock. Never had a problem.
Hope this helps.
You had something as hard as sand (or harder) rub against your screen.
There is nothing defective with GG, or GG2 (the difference is that 2 is thinner, not tougher). It just so happens that a substance harder than glass scratched it.
GG is not scratch proof, not by a long shot. Your phones didn't scratch like this before because they didn't encounter the same substance that scratched yours.
Gorilla Glass is pure marketing. All of the things they show not scratching GG, doesn't scratch other tempered glasses either.
Had my note 2 almost 2 weeks and have noticed a few very small scratches on the screen too. I picked up the Just Like Glass protectors for mine, get them in the mail today.
Try out the tech armor hd clear screen protectors, they work really well. No orange peel effect or screen distortion at all. Also they are going for under $4.00 on amazon if you have a prime account. In regards to the bb protection plan. I have never used it. I too have worked at bb in the past and all my coworkers agreed it wasn't worth it. Try out squaretrade. I have used them for all my phone warranties and they do an excellent job taking care of you in terms of sending a replacement or reimburrsing you should have to buy a new phone off contract price.
Sent from my Note 2!
I've had my phone since before Christmas, and I do have stuff in my pockets with it during the week at work, though nothing metal, and the screen is still just as nice as before.
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
bendystrawboy said:
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
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Haha what scratch remover
Sent from my SCHW-I605 using xda app-developers app
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
Yourrid said:
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
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It's actually very simple... If you don't want to get ANY scratches on your screen then buy a screen protector. :good:

WARNING! The S4 is extremely fragile!

Hello,
. About 3 weeks ago I got an S4. That makes me the 4th of 5 people I know with them. The first three all have cracked glass. I thought they were just abusing their phones. Last night at a concert my phone slipped out of my pocket while sitting. It fell a foot and a half. I am now the fourth to have a cracked screen. A foot and a half. I will save you the stories of what my Motorola Droid and DNA took without any damage at all. I just paid $600 for this phone, I'm not paying $200 to get the glass replaced.
The 5th person is my wife. She accepted the S4 on performance recommendations. Hers is not cracked yet, but she only got it 2 days ago, we'll see how long it lasts. Why yes I could buy a nice case like an otterbox to protect the phone, but then why would I buy a thin, lite weight phone? Why didn't Samsung just use some real material such as gorilla glass instead of the cheap crap?
I am truly disappointed in this product.
The S4 has gorilla glass 3, the latest release of gorilla glass. Did any of these people you mentioned have cases on their phone?
Cheap crap? You realize they used Gorilla Glass 3? I've dropped mine caseless with no issues.
Sent from my SCH-I545 using Tapatalk 4 Beta
whiteout7942 said:
The S4 has gorilla glass 3, the latest release of gorilla glass. Did any of these people you mentioned have cases on their phone?
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Hmmm maybe Gorilla Glass 3 is the windows vista of glass! My first s 4 had 2 scratches on it right out the box...
Sent from my SCH-I545 using xda premium
Balsta said:
Cheap crap? You realize they used Gorilla Glass 3? I've dropped mine caseless with no issues.
Sent from my SCH-I545 using Tapatalk 4 Beta
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accually gorilla glass has been tested, not with just phones, and they're prone to be anti-scratch, but they are compacted and thinner then most cellphone glass screens, so even if it is gorrilla glass 3, i might not scratch as bad, but since its compacted glass, and slightly thinner, its prone to crack and break easier(under circumstances), hence why its a thin phone, some smartphones are thick cause the glass and parts, to make a compacted phone its almost taking the risk of becoming fragiler the thinner it gets, like mica, but more expensive lol
Otterbox Commuter Case....sweet as colors and really nice case, get yourself one!
Nomadadon said:
Hello,
. About 3 weeks ago I got an S4. That makes me the 4th of 5 people I know with them. The first three all have cracked glass. I thought they were just abusing their phones. Last night at a concert my phone slipped out of my pocket while sitting. It fell a foot and a half. I am now the fourth to have a cracked screen. A foot and a half. I will save you the stories of what my Motorola Droid and DNA took without any damage at all. I just paid $600 for this phone, I'm not paying $200 to get the glass replaced.
The 5th person is my wife. She accepted the S4 on performance recommendations. Hers is not cracked yet, but she only got it 2 days ago, we'll see how long it lasts. Why yes I could buy a nice case like an otterbox to protect the phone, but then why would I buy a thin, lite weight phone? Why didn't Samsung just use some real material such as gorilla glass instead of the cheap crap?
I am truly disappointed in this product.
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That is very interesting. I am wondering if yours is some of the early run phones? Up here in Canada, I haven't heard of any cracked glass yet. And from what I have seen, the S4 has a metal ring around it or is in a metal case now something like an Iphone style. I am wondering if the clearance are too tight and that caused it to crack. We may see a second gen phone if this is the problem and more have the same issues.
Now for the other post about scratches. Ya, I have a very slight scratch on mine. I don't by all of this damage, scratch resistance glass. Although I have an S3, they say that they tried scratching the screen with a key and it didn't scratch. A key has dull edges and aren't always in a pocket with a phone. Mine was scratched with a piece of paper. As that is all that was in that pocket.
Still fragile
As I said, I know 5 people now with S4's. All have damaged screens from minor issues. The only one that doesn't is only 3 days old.
I had a case on it but have to get a new one because the case doesn't fit with the QI charger receiver in it. Mine fell 1.5 feet, I was sitting in a chair at a concert and it slid out of my pocket. 1.5 feet, gorilla glass should be able to take that without issue, but that is definitely not the case with this phone.
If I wanted a big, thick phone from an otterbox I'd have bought a big thick phone.
i know 4 people with S4's who have had them since launch, and none of them are broken.
one of them even just uses the holster shell case.
then again, i don't think any of my friends are really irresponsible with their $650 pieces of technology.
Nomadadon said:
Hello,
. About 3 weeks ago I got an S4. That makes me the 4th of 5 people I know with them. The first three all have cracked glass. I thought they were just abusing their phones. Last night at a concert my phone slipped out of my pocket while sitting. It fell a foot and a half. I am now the fourth to have a cracked screen. A foot and a half. I will save you the stories of what my Motorola Droid and DNA took without any damage at all. I just paid $600 for this phone, I'm not paying $200 to get the glass replaced.
The 5th person is my wife. She accepted the S4 on performance recommendations. Hers is not cracked yet, but she only got it 2 days ago, we'll see how long it lasts. Why yes I could buy a nice case like an otterbox to protect the phone, but then why would I buy a thin, lite weight phone? Why didn't Samsung just use some real material such as gorilla glass instead of the cheap crap?
I am truly disappointed in this product.
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Click to collapse
Lol it is gorilla glass.
Even so, gorilla glass is just glass after all. Glass is brittle, it will break upon shock.
If you want a phone that isn't as fragile as these new smartphones, you might want to get one of those old Nokia phones that has plastic screens.
i love how people cry when they drop a phone and it breaks.. like what are you expecting? I know it has gorilla glass but that doesnt mean it wont survive everything. you forget its GLASS.... it is insanely fragile and can be affected by many many factors that will cause it to either survive or not survive even the smallest of drops. temperature, humidity, height, weight load behind it, fracture point and the list goes on.
it is glass, it will break, dont be surprised when you drop it and it cracks. but yes gorilla glass should help reduce them but you have no idea what kind of stress factors went on in that glass.
remember, cars have airbags, have made car insanely safe for people yet people still get injuries and even death from car accidents. airbags cant save you every time. same goes for gorilla glass.
Here is a video from Samsung showing the S4 endurance test. http://youtu.be/K4f9gQ7b6Gg There is a thread in the Verizon S3 forum that was similar to this one. Some people said the phone was bullet proof, some said it was fragile. I think it depends on how the phone lands on a hard surface as to whether it breaks or not, hence the discrepancy.
Not sure I agree with the perspective, since a lot of folks are not engineers, or may have had more resilient phones (once with less glass) before this. Case in point, the S3 handles drops better, but a relative point and both will crack on a hard surface and if the impact is an acute angle (a corner). The more surface glass and less bezel, the more likely a display crack when kinetic energy needs displaced (a drop).
On top of that reality of physics, Samsung have gone way out of their way to pimp how tough the S4 is lately. Perhaps giving some consumers a false sense of security, along with the Gorilla glass misnomers (assumptions it will not crack).
Has there ever been a phone releases without people complaining about how weak it is? I read the same things about my galaxy nexus.
Sometimes they break. It happens. I've dropped mine from shoulder height without a case... Only a nick... And do you know what that means?
Nothing. It means absolutely nothing. With such a small sample size I am unwilling to make any sweeping claims about all S4s. Unfortunately I may be in the minority.
Sent from my SGH-M919 using Tapatalk 4 Beta
same here... mine fell out of my pocket and cracked instantly.
Wait so because your glasd cracked all of a sudden all s4's are fragile and break easily? No, it all depends on how you drop it. If you drop any phone face first it'll crack.
Sent From my Rooted Samsung Galaxy S4 running Cynergy ROM
I must have not read the line that said S4's are shatter proof.
Seems the only absolute in all this is glass can break if you drop it.
TheStrokerace said:
from what I have seen, the S4 has a metal ring around it or is in a metal case now something like an Iphone style. I am wondering if the clearance are too tight and that caused it to crack.
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It's not metal is plastic just kinda looks like metal.
Sent from my SCH-I545 using Tapatalk 4 Beta
You probably need the Active S4, I have pretty thin tpu case on mine, dropped it a few times. No problems here. Always get some kind of case.

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