Originally Posted by Help.me.please
So I went to download a game on the play store and it crashed so I tried again and it crashed again so I looked it up online and it said to factory reset my phone so I did and it got rid of the play store all together so I downloaded it on this website and now it says
"cant establish a reliable internet connection this could be a temporary problem or your android device may not be provisioned for data services. If it continues, call customer care."
Please help
From what i understand, you tried downloading an app and the download crashed so you factory reset your phone so maybe this time you could download it. Now that you have downloaded it you are receiving an error message saying that you dont have a reliable internet connection. May I ask what this app was you tried downloading and the model of your phone and service provider? A likely problem is that you might have granted administrator access to this 3rd party application and that it is spamming you with these error codes, or that you may have a virus that has disabled your internet connection. I advise for you to first uninstall this app and delete any files it may have left behind in case it is a virus and to remove admin permissions if it has any and to remove it as soon as possible.
Related
i installed an application from google play (clean sweeper) and through it, i was able to delete some of the pre-installed apps. i may have uninstalled a wrong one though...i keep getting a error message- process.android.media has stopped unexpectedly whenever i try to go to google play. and when i try to download anything that message will pop up followed by another that says, unable to download due to error (491) i have done resets, restores, mounted and unmounted my sd, cleared cache and data for all applications (individualy and system as a whole) reset app preferences, EVERYTHING!! but nothing has worked. it is un-rooted, not by choice---and only 2 months old...anybody out there with a solution/suggestion for me, id appreciate it greatly.
error 491
dott1er said:
i installed an application from google play (clean sweeper) and through it, i was able to delete some of the pre-installed apps. i may have uninstalled a wrong one though...i keep getting a error message- process.android.media has stopped unexpectedly whenever i try to go to google play. and when i try to download anything that message will pop up followed by another that says, unable to download due to error (491) i have done resets, restores, mounted and unmounted my sd, cleared cache and data for all applications (individualy and system as a whole) reset app preferences, EVERYTHING!! but nothing has worked. it is un-rooted, not by choice---and only 2 months old...anybody out there with a solution/suggestion for me, id appreciate it greatly.
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Click to collapse
I had this same error the other day.it happens because play store thinks your account sharing. instead of using phone to download something go to play store and send it to your phone after you do that once you will be able to install apps with your phone again.The some big long ways to fox this but you will have to search google for them if the simplest way doesnt work,
Error 491
I tried the short way to fix the error by trying to download from Google play store on my computer. No luck. gives me the same error. message. My phone is rooted but still can't do much with it. This is really frustrating. can someone please help.
---------- Post added at 04:32 PM ---------- Previous post was at 04:14 PM ----------
Hey to all of you still having problems with this error. After playing around with it I discovered I had to go into Google settings and turn on location access, and I also turned on "allow remote lock and factory reset" in the device manager tab. That seemed to do the trick. Hope this helps.
I accidentally deleted several system apps, well, without knowing if they were really that important. So now Play Store crushes as soon as i tap to open it, gmail as well, Google Plus, basically every app that has Google in it's name. And i keep getting an error with Google Service Framework, when i try to connect to the internet using Google + app, the error
HTML:
"No connection; Couldn't connect to the server"
and this error keeps popping up every time i press okay,
I also get this error after restarting the phone;
HTML:
Unfortunately, the process com.google.process.gapps has stopped.
I'm using Sony Xperia P LT22i running Android 4.1.2. I think i've messed up my phone coz i can't do anything apart from use the browser, make and receive calls and send texts. How do i go from here to restore it? I've tried a factory reset, it comes back in the same way. I've also tried installing both Google Services Framework apk and Google Play Store, but still nothing works. Same Same errors. I'll appreciate any help i can get. Thanks.
stupidnerd said:
I accidentally deleted several system apps, well, without knowing if they were really that important. So now Play Store crushes as soon as i tap to open it, gmail as well, Google Plus, basically every app that has Google in it's name. And i keep getting an error with Google Service Framework, when i try to connect to the internet using Google + app, the error
HTML:
"No connection; Couldn't connect to the server"
and this error keeps popping up every time i press okay,
I also get this error after restarting the phone;
HTML:
Unfortunately, the process com.google.process.gapps has stopped.
I'm using Sony Xperia P LT22i running Android 4.1.2. I think i've messed up my phone coz i can't do anything apart from use the browser, make and receive calls and send texts. How do i go from here to restore it? I've tried a factory reset, it comes back in the same way. I've also tried installing both Google Services Framework apk and Google Play Store, but still nothing works. Same Same errors. I'll appreciate any help i can get. Thanks.
Click to expand...
Click to collapse
i don 't know more about htc device but you should flash gapps package using custom recovery
stupidnerd said:
I'm using Sony Xperia P LT22i running Android 4.1.2. I think i've messed up my phone coz i can't do anything apart from use the browser, make and receive calls and send texts. How do i go from here to restore it? I've tried a factory reset, it comes back in the same way. I've also tried installing both Google Services Framework apk and Google Play Store, but still nothing works. Same Same errors. I'll appreciate any help i can get. Thanks.
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Click to collapse
When you install an app it's by default a "User" app. Have you switched the Gapps you reinstalled to "System" apps? If not, do that and try them again.
Also, DO BACK-UPS!!!
First, please forgive my lack of knowledge in this area and I truly thank you for taking the time to read my post. My problems were caused when an idiot friend of mine rooted my gpad 8.0 and went on a deleting spree. He totally removed anything with the name "google" as well as a host of other things I don't even know of. Here's my major issues...
1) All Google service including the play store app was deleted so I tried using the play store website which only says "no device found" or "you don't have any devices."
2) When I try adding any type of account to tablet I get box stating "Unfortunately unified EULA has stopped."
3) When I try opening files to help me fix the problem I only get a box reading "cannot open file" or "not supported."
I have done the factory reset and it does not help restore any of the removed items. Am I fighting a losing battle or or is there a way to put the google functions back into it?
JFarnes said:
First, please forgive my lack of knowledge in this area and I truly thank you for taking the time to read my post. My problems were caused when an idiot friend of mine rooted my gpad 8.0 and went on a deleting spree. He totally removed anything with the name "google" as well as a host of other things I don't even know of. Here's my major issues...
1) All Google service including the play store app was deleted so I tried using the play store website which only says "no device found" or "you don't have any devices."
2) When I try adding any type of account to tablet I get box stating "Unfortunately unified EULA has stopped."
3) When I try opening files to help me fix the problem I only get a box reading "cannot open file" or "not supported."
I have done the factory reset and it does not help restore any of the removed items. Am I fighting a losing battle or or is there a way to put the google functions back into it?
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Click to collapse
All you have to do is install Gapps on your device.
There are many Gapps packages(Google apps) from basic to full function Gapps.
You can visit the opengapps website and download Gapps package you require and flash then using recovery.(assuming you have root and a custom recover installed)
Unlike others apps you cannot install Google apps from apk( apps like Google play store and play servics)
I'm pretty sure this will solve your problem
Please thank this post if this helps you my goal is to become the youngest senior developer on XDA.
Thank you, I should have mentioned there is no recovery installed on the tablet. In the days since I posted my question I did install Gapps but I haven't been able to do anything with it.
JFarnes said:
Thank you, I should have mentioned there is no recovery installed on the tablet. In the days since I posted my question I did install Gapps but I haven't been able to do anything with it.
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Click to collapse
That's fine, then the safest way, is to install a stock recovery image of you stock OS. This will be available on your devise's forum. After acquiring the file, you'll need to reboot into Download Mode and install it.(there are different methods for different brands, you can surely find how to install a stock recovery,on your devise's forum.)
Please note that this will erase everything on your device, so consider taking a backup before restoring stock image. This WILL definitely fix it.
I froze Network System Provider in "Titanium Backup" because I literally would have the message "NetworkSystemProvider has Stopped" popup 2 seconds after I would press OKAY on the message. Please if anyone knows how to fix this issue I would greatly appreciate being walked through the process."
Also, in Google Play Store I can only download 1 app at a time, then once that app has downloaded it takes a while to actually install. Other apps that I download while another app is downloading or installing will give the message "DOWNLOAD PENDING". Is this problem related to the NETWORK SYSTEM PROVIDER or completely different. Can someone help me figure out how to fix this issue also.
Thank You,
Droid_Galaxy
Droid_Galaxy said:
I froze Network System Provider in "Titanium Backup" because I literally would have the message "NetworkSystemProvider has Stopped" popup 2 seconds after I would press OKAY on the message. Please if anyone knows how to fix this issue I would greatly appreciate being walked through the process."
Also, in Google Play Store I can only download 1 app at a time, then once that app has downloaded it takes a while to actually install. Other apps that I download while another app is downloading or installing will give the message "DOWNLOAD PENDING". Is this problem related to the NETWORK SYSTEM PROVIDER or completely different. Can someone help me figure out how to fix this issue also.
Thank You,
Droid_Galaxy
Click to expand...
Click to collapse
if u r on root try official frimware restore using samsung smartswitch it fixes most of problems
Problem Fixed
Thank you for the response. I was able to get it fixed.
Hello,
I have a very weird problem, I have SM-A510F and whenever it's connected to WiFi or DATA it can access any website unless it was SSL.
So if the website is: http://nossl.com it will load the website normally but if it was https://google.com it will not load ever it shows an error :
ERR_SSL_PROTOCOL_ERROR
I nearly tried everything flashing 4 files firmware flashing 1 file changing Google play services and other Google apps versions but no avail.
I have tried changing date and times also but the same problem
The whole device can't access the internet all Google apps not work Google Play GMAIL and other shows error: There was a problem communicating with Google servers Try again later.
This is so weird please HELP.