Amazon Prime Music App cuts off beginning of every song - LG V10 Q&A, Help & Troubleshooting

So I'm pretty much positive this is an issue with the app but since amazon doesn't seem to want to address it...
I recently started using amazon prime and downloaded the app to my T-Mobile v10 so I could try out the streaming music service.
The app cuts off the first 7-15 seconds of every single song. Even if you hit the back skip button it only starts again at the same place. You can drag the slider to the beginning of a song and hear it just fine but who wants to do that with every song??
There are no problems at all using it on my note 2.
It seems to be specific to the v10. If you filter the reviews at the play store to only v10 users you'll see a lot of them with this problem.
Anyone else here using the app and/or have any idea how to make it work?
I figured it wouldn't hurt to ask. I'll probably find more help here than from Amazon!
Sent from my pretty nifty brand new LG V10

I just installed the app to test. Skips the beginning just like yours. Weird.
Sent from my LG-H901 using Tapatalk

It's horrible and I can't really think of anything to change to fix it. I'm hoping some random app update will fix it but I wish there was something I could do. (other than use my note 2 on wifi!)
Sent from my pretty nifty brand new LG V10

I noticed you'd happening on Power Amp as well. I even cleared the cache.

Works fine d for me

My Amazon Music does the same (on Bluetooth) and kinda drives me nuts. Seems to work OK on other music apps however.
Open the app, go to settings and send in a complaint via the "Contact customer support" link in settings. Maybe if we get enough complaints they will look at this. Must be some weirdness with the app and the V10. Does yours skip on headphones too? I know mine does on BT, but I'd have to check headphone playback.

Same problem here, just tried it. Google Play Music and Spotify Premium doesn't exhibit this behavior. Definitely seems to be app related. I'll file a bug report.

Yeah. Same here. Headphones or Bluetooth and only this app.
I'll try filing a report too.
Considering it's a paid service it'd be pretty annoying if they decided to ignore a whole line of phones. (new ones at that!)
Sent from my pretty nifty brand new LG V10

v10 issue here as well
Same issue here! I've got a ticket open w/ Amazon for the same issue (which they have already closed once without resolving.) I have Verizon as my carrier. I grew to love Amazon Music on my S4. When I upgraded to the LG V10 that love went out the window. Could it be an OS issue? I'm on 5.1.1 build LMY47V Software Version VS99011B. Seems unlikely since it happens across carriers, and each carrier probably has its own software load. Not sure...but entirely frustrating! Here's a link to the same complaints on Amazon Prime Forums as well: goo.gl/4iAVjS

TheRealKingSen said:
Works fine d for me
Click to expand...
Click to collapse
What version of OS & Phone do you have? This seems to plaguing the LG V10 specifically.

mrjlturner said:
What version of OS & Phone do you have? This seems to plaguing the LG V10 specifically.
Click to expand...
Click to collapse
I have the Verizon V10, Software 11b, Amazon Prime Music 5.1.3 ota (#10310)

Related

[Q] Speaker not muted when earphones/headphones are plugged in.

Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Sorry for the early bump but is anyone having this issue?
This is my 14th day and according to Best Buy I only have 14-days to return it or exchange it. Even though they recently change it to 30 days .. for some reason I'm not covered with the 30 days return policy. I only have 1 1/2 hours before Best Buy closes tonight.
Thanks.
EDIT: I've used iPhone earphones (with mic), Sony Headphones, I've used 3 other earphones .. they all display the same image.
Just try this to be easier. Plug an earphone to your Note .. then call it. If it rings from the speakers while the earphones are connected, that's what I'm talking about. Could anyone please try this .. please.
Just tried your test. Mine does the same thing. Rings both the earphones and external speaker.
I also have the same issue you noted where I get notification sounds on the external speaker. This happens, for example, when playing music. It's even more annoying because it doesn't play it through both, it ONLY plays the notification sound through the external, so if you're listening to earbuds with noise cancelling, you don't even hear it, you just hear a break in the sound.
For better or worse, I believe this is normal operation for these phones with this revision of software. I'm not sure if samsung and/or AT&T do incremental updates to fix little bugs like this? I'm new to android, so I don't know for sure, but I believe that we are pretty much on our own for having this sort of thing fixed. An update *might* eventually fix it (ie the infamous ICS update that we don't know when AT&T will actually get out to us), but until then, my understanding is that we just have to hope that a dev will try to address it. This is versus apple, where updates come out pretty frequently, and a bug this major would certainly be addressed very quickly.
That is just sad. Now I have to put it in silent mode even when earphones are plugged in
I hope Samsung fixes this.
That's stupid. I haven't seen any other reports of this. You have stock ATT ROM, right? Did you call ATT to ask them about it? Could be a "feature" of the Note.
Sad but true. Mine does the same thing. Hadn't noticed it because I haven't used headphones with it yet.
I wonder if this is the reason they didn't put a pair of earbuds in the box like they do with most of their other phones.
just an update. I went to best buy just now and they have 4 samples on the floor. I tried it it on all phones and it works fine. Mine was the only phone having this issue. so I called a rep and showed it to him and he said to bring the receipt tomorrow for replacement. wow this will be my 3rd phone replacement (1St one was a charger issue). and yes i have used stock. I used it on rooted,even saurom. all displays the issue.
talk about bad luck
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Same here
keplenk said:
Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Click to expand...
Click to collapse
I'm having the same problem. I am completely stock never rooted, overclocked or removed/froze any apps.. Funny thing I'm also on my second Note already first one because my keyboard wasn't working.. Anyone else having this issue with headphones?
If you do get a new replacement, please post back here once you've set it up and let us know if it does or does not still have this issue. I find it kind of hard to believe that this type of issue would be one that varies from phone to phone. Seems like a hardware or software bug that should be consistent from phone to phone. If it is different, it seems far more likely that there is some setting or application that some of us have changed (or not changed) that is causing the difference.
I thought I had a "good one" so far, and to be honest, reading about a lot of the other problems that people have (that I don't), I'm kind of scared to go get a new one, as I feel as though I might be trading this issue for a different one (or spending a lot of time trading phones in and out).
Update
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
ill post an update tomorrow. I wont leave until I got a good one.
again for those who are curious and check if it happens to your phone.
1) make sure it is not on silent mode
2) connect an earphone/headphone to the note
3) call the phone
if it rings out loud. welcome to the club
Sent from my SAMSUNG-SGH-I717 using Tapatalk
pretty sure this is normal
twinriches said:
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
Click to expand...
Click to collapse
I have the same software? Hmm i wonder if only yur getting the update or is everyone? Lol
Sent from my SAMSUNG-SGH-I717 using XDA
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
00mred00 said:
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
Click to expand...
Click to collapse
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
From what I uderstand you guys are explaining mine does the exact same thing..and "I am pretty sure this is normal"
I included exactly how mine behaves for reference....so is that the same or different than what yours does?
I am also using an app for video ringer so I will test stock ringers tonight
pj_rage said:
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
00mred00 said:
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
Click to expand...
Click to collapse
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Update
Ok I talked to the tech at AT&T he was no help at all.. Only thing he told me was that the phone should display a headset icon of some sort.. (I told him mine doesn't) does anyone's?? In the end he told me to it the Device store here in Tampa and if they can't figure it out they would just give me what will be my 3rd Note.. BTW didn't mention anything about a software update this time and yes I asked..
Its an app
I will pass the logs along to someone who might be able to fix it
juanaraya92679 said:
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App

[SOLVED] - Keyboard hides chat window in Game of War

Okay, yes. I'm a GOW junkie (I don't spend..............anymore ) but after the MM upgrade, I find that in the chat window, the keyboard obscures the chat input so I cannot see what I'm typing. I've tried the stock LG G3 keyboard, Swiftkey (my default keyboard I use), Flesky and Google keyboard. All of them experience the same issue. The only way to circumvent this issue is to use Swiftkey and undock the keyboard so it's above the chat window.
I've tested another game called Mobile Strike which uses the GOW engine and it does NOT experience the same issue. Only GOW.
I have a Nexus 7 (2012) and I recently flashed a MM ROM (from a Google developer) and it does NOT have the issue, so it appears to be something with the G3 MM upgrade. Before the upgrade, when I was on stock LP, the keyboard issue didn't exist, so it has to be the G3 MM upgrade.
My upgrade was done via an official OTA that I received over the network (I didn't side load it or retrieve it from the forums or a download site), so it's what I received from VZW. I've done a factory reset and that hasn't fixed the issue either.
I'm not about to downgrade back to LP as I like the MM upgrade, and with the Swiftkey, I have a way to get around the "bug", but I wasn't sure if others running official MM on the G3 are seeing the same issue? I've emailed MachineZone (the game devs) and they were of little to no help. Not sure if I should contact someone from LG or VZW on this.
Thanks!
Okay, update on this.
It appears the issue has to do with the game from Google Play. When I installed it from Amazon, the issue goes away.
Hmmm....
Are both the same version # of the game? Just curious since I've found in the past that on Amazon they often stop updating their apps at some point, but I haven't used their app store in a good long while so... ?
roirraW "edor" ehT said:
Are both the same version # of the game? Just curious since I've found in the past that on Amazon they often stop updating their apps at some point, but I haven't used their app store in a good long while so... ?
Click to expand...
Click to collapse
No, they are different versions. They were both updated in March, but the Google Play version was updated around March 17th, and the Amazon version was updated around March 22nd.
MZ did acknowledge that there were issues with the LG phones not working correctly after the MM update regarding the keyboard and they were looking into it.
So, in the meantime, I've switch to the Amazon version for now on the G3 and all my keyboards work. That is, until they break the Amazon version.
iBolski said:
So, in the meantime, I've switch to the Amazon version for now on the G3 and all my keyboards work. That is, until they break the Amazon version.
Click to expand...
Click to collapse
LOL!
Keys
Is there anyway of downloading through Amazon onto a Samsung tab a 6
Not sure about the Samsung Tab. You have to get the Amazon App from their web site and download it there. You also have to make sure you enable in system settings the security setting that allows installing APKS from unknown sources since the Amazon Underground App is not on Google Play.
Also, an update on my issue. After several updates, the issue with my keyboard in the Google Play version has persisted. However, a few months ago, I started going through all the settings and saw one setting which was turned on:
Battery->Battery Saver->Game Optimizer
When I turned this off, the issue with the chat window being hidden disappears. Not sure why this doesn't affect the Amazon version. Just another example of MZ and their abhorrent lack of QA when releasing updates.
GoW buggy keyboard.....
iBolski said:
Okay, yes. I'm a GOW junkie (I don't spend..............anymore ) but after the MM upgrade, I find that in the chat window, the keyboard obscures the chat input so I cannot see what I'm typing. I've tried the stock LG G3 keyboard, Swiftkey (my default keyboard I use), Flesky and Google keyboard. All of them experience the same issue. The only way to circumvent this issue is to use Swiftkey and undock the keyboard so it's above the chat window.
I've tested another game called Mobile Strike which uses the GOW engine and it does NOT experience the same issue. Only GOW.
I have a Nexus 7 (2012) and I recently flashed a MM ROM (from a Google developer) and it does NOT have the issue, so it appears to be something with the G3 MM upgrade. Before the upgrade, when I was on stock LP, the keyboard issue didn't exist, so it has to be the G3 MM upgrade.
My upgrade was done via an official OTA that I received over the network (I didn't side load it or retrieve it from the forums or a download site), so it's what I received from VZW. I've done a factory reset and that hasn't fixed the issue either.
I'm not about to downgrade back to LP as I like the MM upgrade, and with the Swiftkey, I have a way to get around the "bug", but I wasn't sure if others running official MM on the G3 are seeing the same issue? I've emailed MachineZone (the game devs) and they were of little to no help. Not sure if I should contact someone from LG or VZW on this.
Thanks!
Click to expand...
Click to collapse
Hi, I to have been having issues with my GoW in game keyboard, I'm going to start from now and work my way back, currently I have a xaomi redmi 2, and they roll out with KK.......
I got pretty frustrated with the GoW keyboard issue and went as far as to install a emulated MM rom but I still have the same issue, so I am convinced that the problem lies with MZ, their developers need to check their shight, I been playing GoW for the best part of 2 and a half years and in the earlier days the keyboard issues didn't exist, previously I first had my GoW account on my Samsung S4 for roughly a year and then I had it on my LG G4.....
Yeah I am still pretty frustrated about not being able to communicate within GoW if you find a workaround for this lemme know.
SailoRboB.No1 said:
Hi, I to have been having issues with my GoW in game keyboard, I'm going to start from now and work my way back, currently I have a xaomi redmi 2, and they roll out with KK.......
I got pretty frustrated with the GoW keyboard issue and went as far as to install a emulated MM rom but I still have the same issue, so I am convinced that the problem lies with MZ, their developers need to check their shight, I been playing GoW for the best part of 2 and a half years and in the earlier days the keyboard issues didn't exist, previously I first had my GoW account on my Samsung S4 for roughly a year and then I had it on my LG G4.....
Yeah I am still pretty frustrated about not being able to communicate within GoW if you find a workaround for this lemme know.
Click to expand...
Click to collapse
If you read my response just before your post, you'll see how I fixed it.
Basically, turn off Game Optimizer in the G3. That will fix the keyboard issue.
I'm no longer on the G3 and I quit GoW months ago. MZ got WAY to greedy with the updates and within a few weeks, my trap account was invalid and the only way to get it back to where it was would have been to spend tons of money. No thank you.

What the hell is wrong with the bluetooth on this thing???

I can not figure out for the life of me why this is an issue on my Verizon V10. I have an alpine radio in my car, and whenever play music with my V10 to the radio over bluetooth, it skips all the time and it gets very very annoying. Sometimes a restart fixes this, sometimes clearing the cache for the bluetooth fixes this, but it always comes back. I do not know if it does this with calls as well. It does it with every bluetooth device I have connected to it. My radio being the most used one. I have done a factory reset, and hat has done nothing for me. Any help is greatly appreciated.
I have the same issue and cannot figure it out. Quite frustrating. Please update if you figure anything out and I will do the same.
I had issues. I ended up calling Verizon as I had issues even installing updates! I had to factory reset a crap load of times and it was pissing me off. I have since contacted LG. The phone was under factory warranty so I sent it back to them and they "re-calibrated my gps" and re-provisioned the phone to meet factory specifications. Now 2 weeks in it seems to have fixed the Bluetooth issue. Hoping it doesn't come back. By the way, this is the second LG V10. The first one was so bad Verizon swapped out the phone for me.
It's a software issue with 6.0 which was fixed with 6.0.1 which was released by Google in December of 2015 which we haven't gotten 14 months later.
Sent from my VS990 using Tapatalk
SprManKalEl said:
It's a software issue with 6.0 which was fixed with 6.0.1 which was released by Google in December of 2015 which we haven't gotten 14 months later.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
So it is a software issue huh? The way it acts would make it seem like a hardware problem, but anything is possible with this thing apparently.
I have the same troubles too. It will cut out for a second her and there. In my car AND with my LG Tones. I could be playing music or a podcast. I could have the phone less than a foot away with no obstructions and it still cuts out. Pretty Suresh it's not a hardware issue.
Sent from my VS990 using Tapatalk
SprManKalEl said:
I have the same troubles too. It will cut out for a second her and there. In my car AND with my LG Tones. I could be playing music or a podcast. I could have the phone less than a foot away with no obstructions and it still cuts out. Pretty Suresh it's not a hardware issue.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
I actually went through the problem of taking my radio out and extending the Bluetooth antenna thinking it might have been the problem. I am glad I am not the only one with this problem. I am a couple weeks out of warranty now too so I will have to live with it.
jaedenhudson14 said:
I actually went through the problem of taking my radio out and extending the Bluetooth antenna thinking it might have been the problem. I am glad I am not the only one with this problem. I am a couple weeks out of warranty now too so I will have to live with it.
Click to expand...
Click to collapse
Hopefully we will get an update soon but it really has been a year since that happened.
Sent from my VS990 using Tapatalk
SprManKalEl said:
Hopefully we will get an update soon but it really has been a year since that happened.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
I keep reading on different sites that nougat may be around the corner. If that is the case then I hope it gets fixed.
To the best of my knowledge it was fixed in 6.0.1 which was released 4 months BEFORE the V10 got 6.0.
Ya never know, it could have been broken in 7.0 and I HIGHLY DOUBT we'll get 7.1.1.
Sent from my VS990 using Tapatalk
Maybe it's just placebo, but after pondering/testing this exact question since I got this phone the day it released, seems to me that closing chrome has the most positive influence on bluetooth quality. I tend to close everything but messenger and jetAudio just to make myself feel better. Also noticed that poweramp didn't work as well as jA under any circumstances. Test your running apps, test your music app. Just my .02
Had big expectations for this phone.. Bluetooth issues, screen burn-in, no root (yet), no oem nougat still, kind of let down

Bluetooth crackling/static

Is anyone else having an issue when streaming music via Bluetooth? It sounds like static/crackling, kinda like the audio is being clipped at the higher end.
I just got the phone on Monday so I have time to try and exchange it if it could be a bad phone. Just not sure if it is a common issue or not.
Sent from my VS988 using Tapatalk
It could also be your Bluetooth device. try yhe device with other phones and see if the static persists. make sure you test 1 to 3 songs across the devices and make sure the songs are the same.
Glitch15 said:
It could also be your Bluetooth device. try yhe device with other phones and see if the static persists. make sure you test 1 to 3 songs across the devices and make sure the songs are the same.
Click to expand...
Click to collapse
No, it's definitely not that. This is in my car and I just came from the V10 and there were no issues with the V10.
Sent from my VS988 using Tapatalk
xceebeex said:
No, it's definitely not that. This is in my car and I just came from the V10 and there were no issues with the V10.
Sent from my VS988 using Tapatalk
Click to expand...
Click to collapse
I too came from a V10. my V10 had plenty of problems, my Beats Solo 2 wireless would crack a lot, as well as my Jaybirds x2. once I got my G6 the only cracking I got was when I stepped out of rage. anyways I'm just saying to test things out with multiple devices, multiple Bluetooth devices would be ideal as well. don't just quickly assume it's not something. doesn't matter if it's a car or not tech is tech and some of it may be defected.
Glitch15 said:
I too came from a V10. my V10 had plenty of problems, my Beats Solo 2 wireless would crack a lot, as well as my Jaybirds x2. once I got my G6 the only cracking I got was when I stepped out of rage. anyways I'm just saying to test things out with multiple devices, multiple Bluetooth devices would be ideal as well. don't just quickly assume it's not something. doesn't matter if it's a car or not tech is tech and some of it may be defected.
Click to expand...
Click to collapse
I can try other things but so far it does the exact same thing in my car and my wife's car. I am fairly certain it is related to the phone.
Sent from my VS988 using Tapatalk
Just tried it with one of my Bluetooth speakers and I get the same issue. It almost seems like the more stuff connected to Bluetooth the worse it is.
So far it seems like it isn't as bad when I am not wearing my smart watch. I might try it with my fit bit disconnected too to test that theory.
Sent from my VS988 using Tapatalk
I haven't had any issues with BT on my VS988.
So i just exchanged the phone for a new oneand have the same issue. It is definitely something related to the phoneand how it handles bluetooth because my V10 with the same apps and devices doesn't have this issue.
Sent from my VS988 using Tapatalk
I had the same problem and exchanged phones –after adding things Lil by Lil I had the same issue and narrowed it down to my Samsung smart watch - when I disabled the watch or the gear software it would stream fine – after a lil while with phone I'm realizing it is VERY VERY VERY BUGGY and VERY VERY VERY SLOW and Verizon's service is too
bigdaddy4u said:
I had the same problem and exchanged phones –after adding things Lil by Lil I had the same issue and narrowed it down to my Samsung smart watch - when I disabled the watch or the gear software it would stream fine – after a lil while with phone I'm realizing it is VERY VERY VERY BUGGY and VERY VERY VERY SLOW and Verizon's service is too
Click to expand...
Click to collapse
Yea, it somehow seems related to my watch too (Huawei), but I am not sure if it is the watch or just the fact that it is always using the Bluetooth as well.
Sent from my VS988 using Tapatalk
Glitch15 said:
I too came from a V10. my V10 had plenty of problems, my Beats Solo 2 wireless would crack a lot, as well as my Jaybirds x2. once I got my G6 the only cracking I got was when I stepped out of rage. anyways I'm just saying to test things out with multiple devices, multiple Bluetooth devices would be ideal as well. don't just quickly assume it's not something. doesn't matter if it's a car or not tech is tech and some of it may be defected.
Click to expand...
Click to collapse
My jaybirds won't stay connected, haven't tested on another phone, but have a ton of other devices and G6 has been solid .. Google search led me to believe it was hardware issue with my out of warranty jaybirds ... I'd get an RMA or new replacement dude
kickenwing13 said:
My jaybirds won't stay connected, haven't tested on another phone, but have a ton of other devices and G6 has been solid .. Google search led me to believe it was hardware issue with my out of warranty jaybirds ... I'd get an RMA or new replacement dude
Click to expand...
Click to collapse
yeah my Jaybirds do that too. what I do is ON the G6 I hold volume down and power to get me to that recovery page or what it is called and then all I do is wipe cache, it helps me. not sure if it will help you.
kickenwing13 said:
My jaybirds won't stay connected, haven't tested on another phone, but have a ton of other devices and G6 has been solid .. Google search led me to believe it was hardware issue with my out of warranty jaybirds ... I'd get an RMA or new replacement dude
Click to expand...
Click to collapse
This is the second phone that does the exact same thing so I don't think another phone will solve the issue. The only thing I haven't done is a factory reset and install one so at a time.
Sent from my VS988 using Tapatalk
xceebeex said:
This is the second phone that does the exact same thing so I don't think another phone will solve the issue. The only thing I haven't done is a factory reset and install one so at a time.
Click to expand...
Click to collapse
That's disheartening, sorry dude..
kickenwing13 said:
That's disheartening, sorry dude..
Click to expand...
Click to collapse
It does kinda suck, but I have a feeling it has to do with Android Wear app. So I think at some point I am going to do a factory reset and only install apps that don't use Bluetooth at all and then keep installing one at a time to see if I can narrow it down.
Sent from my VS988 using Tapatalk
xceebeex said:
It does kinda suck, but I have a feeling it has to do with Android Wear app. So I think at some point I am going to do a factory reset and only install apps that don't use Bluetooth at all and then keep installing one at a time to see if I can narrow it down.
Click to expand...
Click to collapse
Definitely share your results. I sold my Nexus 6p or I would do some more testing as well.
I'm pretty sure it's a bug with the phone's bluetooth. It happens to me when connected to my Android Wear watch. If I turn off my watch, the crackling stops.
Yea, I am pretty positive it is Android Wear/Smart Watch related. I unpaired my watch from my phone and uninstalled Android Wear and the issue seems gone.
Weird.
EDIT: Nevermind, it's still there, it was better for a while.
Sent from my VS988 using Tapatalk
LG & Verizon (SMH)
The Bluetooth is TERIBLE on these phones - The BLE doesn't work and too many devices paired (especially smart watches) messing up streaming something Awful. There are MANY software bugs especially using google music and many other programs/apps - the longer you use the phone to more the bugs will standout, but in LG's defense they have issued a software update, but with Verizon there's Really No Telling when will get it (if we get it)
bigcraig4u said:
The Bluetooth is TERIBLE on these phones - The BLE doesn't work and too many devices paired (especially smart watches) messing up streaming something Awful. There are MANY software bugs especially using google music and many other programs/apps - the longer you use the phone to more the bugs will standout, but in LG's defense they have issued a software update, but with Verizon there's Really No Telling when will get it (if we get it)
Click to expand...
Click to collapse
How do you know LG issued an update? What's weird is my old V10 didn't have this issue, I wonder if it is Nougat related.
Sent from my VS988 using Tapatalk

Music skipping/popping

Hi, has anyone had any popping, crackling, or skipping when listening to music? I get it about twice to 3 times per hour when listening to spotify or local music. There was one time in particular where i was listening to music, when opening the recents menu and opening a recent app caused a serious crackling distortion.
Should I return my phone?
Side note: have tried safe mode. Crackling still occurs. Have tried repeating the same file. Crackilng does not occur at the same time.
Second side note: on version 119. Phillipines has no updates beyond that.
Mine does it too. This phone has more bugs than a bush tucker trial!
Haha. Yeah, it does. I've also have had apps randomly open sometimes and another music player play for a few seconds when I press play on Spotify, then return to spotify. I'm planing to try and have my handset exchanged tomorrow at the store. Hopefully they will.
I do believe this phone has really great potential, if only it wasn't so buggy.
Had too sometimes.
However, I think problem is Oreo, not the phone!
I want to believe it's oreo, since everything else on my phone works great (minus the hiccups mentioned above). No wifi or reception issues. Not even sure I want to get a replacement and do a lottery again.
so glad to see its not just me. phone is terribly buggy. settings turning on and off. sometimes after being on the phone for like 5 mins, the phone locks itself. sometimes without me even touching the phone eg when im watching youtube with it propped up on my desk. has anyone who exchanged their phone actually received one that doesnt have these issues though?
whats up with the blue light remaining on in settings when you turn a setting off? UI nightmare
Hmm. This makes me think we should run a poll so we can identify the common issues everyone is having to rule out hardware issues.
sonydesouza said:
Had too sometimes.
However, I think problem is Oreo, not the phone!
Click to expand...
Click to collapse
A lot has to be with Oreo as these issues don't exist in other Huawei phones. Also i wonder if some of these unreleased roms that folks are using have bugs in it compared to the official roms received via OTA.
warea said:
A lot has to be with Oreo as these issues don't exist in other Huawei phones. Also i wonder if some of these unreleased roms that folks are using have bugs in it compared to the official roms received via OTA.
Click to expand...
Click to collapse
Yeah me too...
I'm waiting an update !
I have some bugs with contacts sync, gmail and music popping.
Except that, everything is fine !
Ah well, i guess I'll just lean on the huawei warranty instead.
SabreFury said:
Ah well, i guess I'll just lean on the huawei warranty instead.
Click to expand...
Click to collapse
As you want but really think huawei is not the problem...

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