S6 edge drops active calls when there is an incoming call - Galaxy S6 Edge Q&A, Help & Troubleshooting

OK,
so this is the situation, i have a G925K (yes, korean...) and while there is an active call if another call is made to the phone it will drop the active one.
i thought i was a software issue and changed to XtreStoLite 2.4 and later crash 3.2 used stock kernels and arter97.
in all the cased the problem remanins.
any idea what might be the issue or how to fix it?
the phones baseband: COH5

iakovl said:
OK,
so this is the situation, i have a G925K (yes, korean...) and while there is an active call if another call is made to the phone it will drop the active one.
i thought i was a software issue and changed to XtreStoLite 2.4 and later crash 3.2 used stock kernels and arter97.
in all the cased the problem remanins.
any idea what might be the issue or how to fix it?
the phones baseband: COH5
Click to expand...
Click to collapse
Ive read a few others with this same issue and no ones been able to fix it besides getting a replacement device.

Related

[Fix] Audio Fix for Droid Eris

Hey everyone. im from the Hero CDMA forum. i have made audio fix patches for the hero that fixed the audio loss for 2.1 roms.
I recently ended development for the audio fixes because the issue began to rise in people with stock heros. but with that aside, i will create a fix for eris users if enough of you have the problem. i believe i have seen 7-8 people with it. anyways leave a comment telling me you have the issue, when it happened, what roms cause it, and what your software builds are, and what roms dont cause the issue. thanks for the cooperation and i hope i can help
Hey Avalaunchmods!
Thanks for the help with this! I am running the Aloysius (Coincidentally a Hero port):
http://forum.xda-developers.com/showthread.php?t=663893
Audio usually cuts out for me when I am receiving a notification. It will kind of stutter/jitter and then continue to play.
one of my custom ringtones cut out on an incoming call once, but only once. so it may have only been a fluke. hadnt happened before or after.
ivans .8
alexhendershott said:
Hey Avalaunchmods!
Thanks for the help with this! I am running the Aloysius (Coincidentally a Hero port):
http://forum.xda-developers.com/showthread.php?t=663893
Audio usually cuts out for me when I am receiving a notification. It will kind of stutter/jitter and then continue to play.
Click to expand...
Click to collapse
I get the same using VanillaDroid ROM.
Thanks for the help!
I have had this problem pop up intermittently, but with increasing regularity (up to 2-3 times daily at its worst). The sound profile and volumes remain unchanged, but sometimes for no apparent reason, all audio drops. If I get a call, there is no ringer. If I get a notification, there is no audible alert. If I place/answer a call, the earpiece/speakerphone are silent, and the other party doesn't hear me. The rest of the phone's functions still work, and vibrate still works, but there is no audio from any apps or OS functions until I reboot the phone.
As for particular triggers, I haven't found any yet. I had been running ivan's 0.8t2, but have downgraded to his older 0.5.4 to see if the problem is fixed. So far it hasn't popped up, but it's only been a few days.
Thanks again for your willingness to help. I'll be sure to let you know if I see the problem resurface.
I know the fix is only possible in rooted phones, but I wanted to chime in and let you know that a lot of people on 2.1 leak v2 non-rooted are having this issue, so you can see some of the symptom reports in these threads on androidforums:
http://androidforums.com/htc-droid-...en-phone-goes-silent-multiple-times-week.html
http://androidforums.com/htc-droid-eris/57804-calling-problems.html
thenestor said:
I know the fix is only possible in rooted phones, but I wanted to chime in and let you know that a lot of people on 2.1 leak v2 non-rooted are having this issue, so you can see some of the symptom reports in these threads on androidforums:
androidforums.com/htc-droid-eris/66298-phone-useless-when-phone-goes-silent-multiple-times-week.html
androidforums.com/htc-droid-eris/57804-calling-problems.html
Click to expand...
Click to collapse
I have a non-rooted phone and I have the same issues...
If by audio problems, you mean no sound via ringtones, notification or voice over the ear piece, then I have experienced it with Ivan's 08T2. I've had it happen about three times. I did a reboot and it corrected it.
another Aloysius user here, and yep, audio problems out the wazoo. good thing I text mostly.
alright this got moved to general?
i though this would fit in development haha.
anyways ill get on a fix i believe. ill put it somewhere. not dev..
I've had audio issues, but the only thing that seems to cause it for me us getting a force close on any program that is currently playing audio, such as a music player or (worse) an alarm clock.
I've never had audio just randomly cut out on me, but it definitely all stops working after such a force close
I'm having the same audio issues. I'm currently on VanillaDroid v1.0. I experienced the issue on the eris21official-root ROM as well. It usually happens after I use the camera to snap a few pictures. If I don't use the camera, it is pretty stable. Let me know if you need any further information.
Avalaunchmods said:
alright this got moved to general?
i though this would fit in development haha.
anyways ill get on a fix i believe. ill put it somewhere. not dev..
Click to expand...
Click to collapse
Thanks ..... I don't think I have had these problems (but maybe I have and just didn't realize it) but its nice nowing there is a fix out there and people like you are out there using your time to create fixes
I i use it ..... i will "buy your time back"
Avalaunchmods said:
Hey everyone. im from the Hero CDMA forum. i have made audio fix patches for the hero that fixed the audio loss for 2.1 roms.
I recently ended development for the audio fixes because the issue began to rise in people with stock heros. but with that aside, i will create a fix for eris users if enough of you have the problem. i believe i have seen 7-8 people with it. anyways leave a comment telling me you have the issue, when it happened, what roms cause it, and what your software builds are, and what roms dont cause the issue. thanks for the cooperation and i hope i can help
Click to expand...
Click to collapse
Avalaunchmods,
Since the Droid Eris kernel code was made available from HTC, have you been able to make any further progress fixing the audio loss bug for the Eris and Hero?
Right now the only solution we know of is to replace the phone. (Those of us who have gotten warranty replacements have not had the problem resurface.)
But even if the problem is related to certain hardware, it seems like there might be a way to fix the kernel's *reaction* to the problem, so that the phone doesn't become unusable.
Having the problem too.
Happened on Evil Eris and Ivans.
Any update on this? I am having the same issue on both CyanogenEris v1.1 and ELB-Cyanogen.
i am having this issue as well, running Ivans Eris_Official 1.0 Alpha. Experienced this issue on the 0.82t also. No audio from the phone's earpiece (speakerphone wont work either) when a call comes in, or if i try to call them back. have to reset the phone and then it works. I'm running setcpu at 710 now, but i wasn't on 0.82t so probably not the culprit.
My software version stats, in case it matters -
Firmware - 2.1
Baseband - 2.42.00.04.12
Kernel - 2.6.29oc [email protected]#26
Build # - 2.36.605.1 CL1165907 release-keys
Software - 2.36.605.1
PRI - 2.11_002
PRL - 51739
Eri - 5
*double post oops*
hi..i'm havin this issue too!
I'm on a froyo rom now. I was on an xtr rom when I noticed this problem. Tried to flash a new rom to get rid of it and it's still there. I can use the phone for a few hours and then the only way i can answer calls is through speakerphone.
Model Number-FroyoEris
Android Version-2.2
Baseband-2.42.00.04.12
Kernel - 2.6.29 [email protected]#3
build number-kaosfroyo v13
HEEELLLLPPPP!!!!
Audio Problem
I've had this problem every since the 2.1 update. My wife and I both had it (we both have a Eris) on unrooted phones. I rooted to ErisLightning and still had it, switched to Tainted Vanilla, and now I'm on Lightning Bolt. My wife is on Droid Does Pink and we've had the problem with every single rom. Sometimes when we receive or make calls, the phone will go completely mute. We can't hear the other person and they can't hear us. We can't hear a ring tone if calling someone either.
I use Google Voice and I sometimes get ghost voicemails. It will save the entire length of the voicemail, but it will be completely mute. Even if I restart and re-open GV it's still mute.
For now, we're just rebooting whenever we have this problem. Seems to be the only way to get audio back.

[Q] ICS Passion v9.0 -- Inconsistently Poor Call Quality

Hello gentlemen!
First of all, I want to thank neobuddy and everyone that he worked with on the ICS Passion ROM. I find it excellent and have been using it for the past week or so.
I do have a slight issue, though, and as I am not yet familiar with mobile development, I am not sure if the problem stems from my hardware or the software. I bought this Vibrant used, though in excellent condition. As soon as it arrived, I rooted it and installed ICS Passion on it. Therefore, I never actually used the stock software, and that is why I am unsure if this issue stems from the ROM or from the phone itself.
Anyway, my problem is that sometimes during a call, my voice will cut in and out very frequently. This occurs with various people and in various places, so it doesn't have anything to do with signal strength. I can hear the other person just fine. It also seems to only occur when I receive a call. Once I hang up and call the person back, they seem to be able to hear me just fine.
I suspect that this has something to do with one of the following:
1) Sound filtering and normalization. The way that the software handles the data that it receives from the microphone. If it was the microphone itself, I would expect this issue to be much more consistent.
2) Which network the phone uses during phone calls. I've gathered that H is for data transfer and 3G is for phone calls (for the most part). Is it possible that ICS Passion somehow fails to switch to the proper network when a call is received? This seems unlikely as I searched through the ICS Passion thread in the dev forum, but couldn't find an issue similar to mine.
Any insight would be appreciated, although I suppose if no one can help out I can just flash the stock and see if the problem persists. If it does, then I can only assume it's the phone.
Thanks!
try v 10 or v 10.6
Mute and then unmute your call. We've had this problem since cm7
Sent from my SGH-T959 using XDA App
bfranklin1986 said:
Mute and then unmute your call. We've had this problem since cm7
Click to expand...
Click to collapse
Sweet, good to know, thanks. Do you know of a more permanent solution?
LDKnight said:
try v 10 or v 10.6
Click to expand...
Click to collapse
I'm afraid to upgrade to v10 because some people have been experiencing issues with their phones rebooting several minutes into the call. I may try it anyway, though.
Do you know if your problem is with incoming calls only?? That's where the issue seems to be, that the mute/unmute fixes. I put 10 on about a week ago, and am loving it. Put 10.5 on yesterday, and 10.6 today, so they are working on it. I think 10.6 might have fixed it for me, so I'm so happy. Thought Bionix was going to be the end of the line, I tried a couple of gingerbread roms, and had issues!
ProfessorKazuki said:
Sweet, good to know, thanks. Do you know of a more permanent solution?
I'm afraid to upgrade to v10 because some people have been experiencing issues with their phones rebooting several minutes into the call. I may try it anyway, though.
Click to expand...
Click to collapse
Been on v10 for a week and have not had the reboot problem. I've heard 10.6 has some problems but yeah the mute/unmute bug isn't that bad you get used to it
Sent from my SGH-T959 using XDA App
kenrb said:
Do you know if your problem is with incoming calls only?? That's where the issue seems to be, that the mute/unmute fixes. I put 10 on about a week ago, and am loving it. Put 10.5 on yesterday, and 10.6 today, so they are working on it. I think 10.6 might have fixed it for me, so I'm so happy. Thought Bionix was going to be the end of the line, I tried a couple of gingerbread roms, and had issues!
Click to expand...
Click to collapse
That's what it seems like. I have not had a single "you sound like you're underwater" issue for outgoing calls.
Thanks for the responses, everyone. I'm glad to find out that the problem isn't with the phone because I can't afford to replace it for a while. I guess I'll just wait a bit and hope that these slight issues get resolved in a more stable iteration.

4.3 Sound issues

Hi Everyone,
So I recently made the switch from 4.2.2 to 4.3 today morning. I went from dvhexer's CM10.1 to CM10.2 and found that everything is nice and smooth and fast - installed without problems etc.
Then I made my first call to check my voice-mail and I got no sound from the earpiece on the phone. Being the clever fella I am, I turned on the speaker and I could hear that the call was in progress. I next tried headphones and that worked too. So I googled the issue to see and I saw a couple people who had similar issues.
I flashed several modems/radios (including some hybrid morrislee variety), flashed several kernels but ultimately couldn't get the sound to work. I also tried bruthaedhung's PACman Rom (4.3) and it had the same issue. Does anyone here have a fix for this issue? I'm in a health related professional grad schools so privacy in calls is kinda important and I can't always have speaker phone calls!
Thanks for your help!
EDIT:
My LGOG has not been converted to an N4 (Ever) it is currently running CM10.1 without any issue (no hardware failure). The only thing that may be different here is that I am on T-Mobile instead of AT&T (unlocked AT&T model). The problem is only showing up on the custom built 4.3 roms.

[PROB] Distorted, robotic voices during calls

Hey.
I've got an issue that comes & goes with my SGSIII.
I use UltimaROM v16 and Boeffla 5.1 Kernel, and have tried reflashing with no luck.
I experience the distorted voice on calls periodically. Some calls just work perfectly, some just doesn't.
When it does occur, it's almost distorted to the point, where I can't hear what people say. The problem is consistent with or without headset.
Occassionally I start out a conversation with the distortion being really bad (the problem is only on my end). Then, after a few minutes of conversation, it disappears, and the quality is perfectly fine again.
Really strange.
I work as a journalist, which means frequent phone interviewing. Thus, I really depend on being able to hear what people say over the phone when working.
After searching for some answers on the board, I found some users recommending flashing a new modem/RIL.
Problem is: I don't know the first thing about which modem/RIL is right for my phone.
I ran GetRIL and it said "Baseband: I9300XXUGMK6" and "Unknown RIL"
So.. is this still a modem/RIL-thing?
If so, which one should I use, and which modems & RILs fit together?
Please help a new Samsung flash-o-holic out!
Thanks,
Thorm
I'm gonna do a cwm backup & flash a new ROM tonight, just for trial & error.
The ROM: XROM V1.0.3
Thorm said:
Hey.
I've got an issue that comes & goes with my SGSIII.
I use UltimaROM v16 and Boeffla 5.1 Kernel, and have tried reflashing with no luck.
I experience the distorted voice on calls periodically. Some calls just work perfectly, some just doesn't.
When it does occur, it's almost distorted to the point, where I can't hear what people say. The problem is consistent with or without headset.
Occassionally I start out a conversation with the distortion being really bad (the problem is only on my end). Then, after a few minutes of conversation, it disappears, and the quality is perfectly fine again.
Really strange.
I work as a journalist, which means frequent phone interviewing. Thus, I really depend on being able to hear what people say over the phone when working.
After searching for some answers on the board, I found some users recommending flashing a new modem/RIL.
Problem is: I don't know the first thing about which modem/RIL is right for my phone.
I ran GetRIL and it said "Baseband: I9300XXUGMK6" and "Unknown RIL"
So.. is this still a modem/RIL-thing?
If so, which one should I use, and which modems & RILs fit together?
Please help a new Samsung flash-o-holic out!
Thanks,
Thorm
I'm gonna do a cwm backup & flash a new ROM tonight, just for trial & error.
The ROM: XROM V1.0.3
Click to expand...
Click to collapse
Try to use your phone some days with GSM network and see if the issue persist. I faced this issue earlier.
Also try to change your Kernel and see if the issue persist.
Lastly if this not solved. Visit sammobile, check the appropriate firmware and flash the original firmware. Avoid using custom ROM as you are heavily depended on the phone.

Redmi Note 9S Call dropping

Hey all,
Am I the only one having issues during phone calls? When I call someone, sometimes the call drops randomly and I hear a network fail sound. I can't reproduce it. Sometimes it happens, others don't. Does anyone experience the same or have any solution? I have tried both SIM slots and doesn't help in any way. I have 4g coverage so I don't believe it's a problem with my network provider (vodafone).
Thanks
PS: Why not change the thread title to include 9S model as well?
alexdspt said:
Hey all,
Am I the only one having issues during phone calls? When I call someone, sometimes the call drops randomly and I hear a network fail sound. I can't reproduce it. Sometimes it happens, others don't. Does anyone experience the same or have any solution? I have tried both SIM slots and doesn't help in any way. I have 4g coverage so I don't believe it's a problem with my network provider (vodafone).
Thanks
PS: Why not change the thread title to include 9S model as well?
Click to expand...
Click to collapse
11.0.8.0 firmware fault
cimdrap said:
11.0.8.0 firmware fault
Click to expand...
Click to collapse
Is it confirmed? I just returned the smartphone to the shop and asked for a refund since I could not find anyone with the same issue. Now, I'm reluctant to ask for another equipment since it is very frustrating to have such a bug as calls dropping randomly.
alexdspt said:
Is it confirmed? I just returned the smartphone to the shop and asked for a refund since I could not find anyone with the same issue. Now, I'm reluctant to ask for another equipment since it is very frustrating to have such a bug as calls dropping randomly.
Click to expand...
Click to collapse
Hello it´s append to to me also,, I´m from Portugal to.
I use this phone for work, and phone calls drop randomly
Same
Just glad I'm not the only one but yes this problem is very annoying
I really want to give xiaomi a chance but this is the most basic function of a phone and it's failing
Previously it also had an issue of losing internet connection but I think they fixed that with a patch so hopefully there will be one soon with this call dropping issue (also sometimes I cannot receive calls either…)
randomly happens.
I'm on 11.0.8.0 USA
I hope they fix it. I really like this phone.
I ended up returning the phone. It is really annoying and as you said it's the most basic function of a phone. I'll be waiting for a fix and/or another model. I don't believe they'll fix it before miui 12 since it's just around the corner and that update may bring other bugs so they must not be fixing any bugs of miui 11. Just my 2 cents, of course.
I enabled wifi calling and its now stable when I am on wifi.
I use tmobile.
Enter these codes into the Dialer to enable the options in Settings. (Settings < SIM Cards & mobile networks < Sim Card Settings < VoLTE Enabled/Make Calls using WLAN)
VoLTE *#*#86583#*#*
VoWIFI *#*#869434#*#*
Things should work after you enable the two options.
I use wifi calling as well as network calling guys, every lengthy call eventually gets dropped. Very annoying!
I love the phone and I am holding hope in resolving these issues by flashing a custom rom. I asked the question regarding the call dropping and wifi bug in the Evolution X thread, apparently all is working well without problems with that rom.
galaxy6220 said:
I use wifi calling as well as network calling guys, every lengthy call eventually gets dropped. Very annoying!
I love the phone and I am holding hope in resolving these issues by flashing a custom rom. I asked the question regarding the call dropping and wifi bug in the Evolution X thread, apparently all is working well without problems with that rom.
Click to expand...
Click to collapse
Is evolution x rom the only custom rom confirm to resolve the drop call issue? Any others?
williamsonoma said:
Is evolution x rom the only custom rom confirm to resolve the drop call issue? Any others?
Click to expand...
Click to collapse
I'm not sure. I've been keeping an eye out in the custom ROM threads for any mention of the two bugs. I haven't seen anything at all.
I asked the dev in the Evolution X thread and he confirmed all is working well regarding this. It seems that development is very active with that ROM, I really want to flash it but there are a few reports of people getting bootloop errors initially, and we still don't have the official TWRP.
I love Miui, after all you can freeze out or remove many of the pesky apps, it works well but it's just the call dropping and the wifi bugs that are plaguing many. This is a major issue that doesn't seen to be getting resolved. Pretty disappointing really.
galaxy6220 said:
I'm not sure. I've been keeping an eye out in the custom ROM threads for any mention of the two bugs. I haven't seen anything at all.
I asked the dev in the Evolution X thread and he confirmed all is working well regarding this. It seems that development is very active with that ROM, I really want to flash it but there are a few reports of people getting bootloop errors initially, and we still don't have the official TWRP.
I love Miui, after all you can freeze out or remove many of the pesky apps, it works well but it's just the call dropping and the wifi bugs that are plaguing many. This is a major issue that doesn't seen to be getting resolved. Pretty disappointing really.
Click to expand...
Click to collapse
I read that the dev is no longer going forward with the evolution rom. I really hope this is fix in xiaomis next update. For now wifi calling is the temp fix for me.
williamsonoma said:
I read that the dev is no longer going forward with the evolution rom. I really hope this is fix in xiaomis next update. For now wifi calling is the temp fix for me.
Click to expand...
Click to collapse
I read that the developer QuantumShqipe has received some donations now to continue the ongoing work of Evo x which is great news for the development.
Just a note on wifi calling with Miui, I still get call dropping with wifi calls, even though I can be right next to the router. I also notice that the wifi calling icon is on and off. I never stays constantly on when in good range of the router. The preference is even set to 'prefer wifi to network' in settings. Putting the phone in airplane mode helps that problem but it's crazy having to do all these work arounds. Like you, and everyone else I just wish the issue would get fixed ASAP. I have never known any phone to have it's most obvious function fail.
You know what, Xiaomi developers knew about this problem with wifi/call drops. Of course they did. But management decided to rush the product to market to generate more sales. I feel stupid for buying a brand new phone but not in my wildest imagination could I believe they would mess up the very basic fundamental functions of a smart-phone.
tangoviking said:
You know what, Xiaomi developers knew about this problem with wifi/call drops. Of course they did. But management decided to rush the product to market to generate more sales. I feel stupid for buying a brand new phone but not in my wildest imagination could I believe they would mess up the very basic fundamental functions of a smart-phone.
Click to expand...
Click to collapse
Totally agree Tangoviking. I really hope someone of some importance at Xiaomi is taking note here. It's a total disgrace. Not even a reassuring mention of a fix.
galaxy6220 said:
I'm not sure. I've been keeping an eye out in the custom ROM threads for any mention of the two bugs. I haven't seen anything at all.
I asked the dev in the Evolution X thread and he confirmed all is working well regarding this. It seems that development is very active with that ROM, I really want to flash it but there are a few reports of people getting bootloop errors initially, and we still don't have the official TWRP.
I love Miui, after all you can freeze out or remove many of the pesky apps, it works well but it's just the call dropping and the wifi bugs that are plaguing many. This is a major issue that doesn't seen to be getting resolved. Pretty disappointing really.
Click to expand...
Click to collapse
I'm holding off for official mui 12 which I'm hoping its soon.
I just updated to 11.0.9.0 yesterday. So far I haven't noticed any drops but then again I haven't really used the phone for more than 1-minute duration.
Any tentative date of mui 12 release?
williamsonoma said:
I'm holding off for official mui 12 which I'm hoping its soon.
I just updated to 11.0.9.0 yesterday. So far I haven't noticed any drops but then again I haven't really used the phone for more than 1-minute duration.
Any tentative date of mui 12 release?
Click to expand...
Click to collapse
I too will be holding off until Miui 12, that will be the decider. I haven't a clue when it's rolling out, I thought late June but we're already there. I'm not bothering with any updates until then unless it's specific to the bugs.
More or less same issue
i also need some help. Redmi Note 8, with MIUI Global 11.09.9 Stable. The call drops in the middle of the conversation, that is, I can still hear my calling partner, but they cannot hear me anymore. It happens at random, not always but mostly, also, it happens after 1 minute or 5 or 10 minutes, not logical. Anybody? Already tried everything I think....
Redmi Note 9S - call dropping issue
I have the same problem with call dropping irregularly. The phone function is totally unreliable.
I tried many MIUI's so far:
11.0.3 (EU-official)
11.0.4 (EU-official)
11.0.4 (EU-XTRV from the Greek forum)
11.0.8 (Global-official)
11.0.11 (Global-official)
The problem persists with all of them, which means that most probably it is a hardware issue with a batch of this model.
diaton101 said:
I have the same problem with call dropping irregularly. The phone function is totally unreliable.
I tried many MIUI's so far:
11.0.3 (EU-official)
11.0.4 (EU-official)
11.0.4 (EU-XTRV from the Greek forum)
11.0.8 (Global-official)
11.0.11 (Global-official)
The problem persists with all of them, which means that most probably it is a hardware issue with a batch of this model.
Click to expand...
Click to collapse
My call drop issues went away on its own.
global 9s in USA with tmobile on 11.0.11
did you try to clean cache?

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