I was trying to use helium to backup the phone and neither my mac or surface pro can see it. I am assuming that it is in the wrong USB mode MTP/PTP. ADB can't see it either.
How do i access the USB mode setting on this phone. I can't find it. I enabled developer options no worries but this is frustrating and I know I must be overlooking something obvious. I even tried the secret menu but no joy there.
Just after posting this, I changed to the original USB cable shipped with the unit and voila, connecting it to either mac or surface pro gave me the notification on the phone and subsequent options for changing mode. There must be a code I would think. The provided USB cable must be unique in some way.
Love the phone - bought H962N which contrary to what was said had the play store and services installed. Flawless so far. Samsung QI charger with LG NFC back charges pretty quickly too.
Related
Ok.
So at some point I soft bricked my phone and I got the Phone -- ! -- Computer screen.
Managed to get it back into download mode, and then unbricked it by getting it flashed to EB01 as instructed in this thread
http://forum.xda-developers.com/showthread.php?t=1026746
So now I have EB01, which is working, however there is a new problem.
When I try to plug the phone into a computer, it is not recognized (Says the device has malfunctioned).
I have tried 3 different computers. I made sure I used the cable that came with the phone.
I brought it into the Verizon store, and they were unable to get any of their computers to recognize the phone either (we tried a few other cables there as well)
This is both in download mode and within the OS itself.
They told me to try downloading Vcast however that didn't work either.
So now I'm wondering if there is something I can do to get it to recognize it properly again.
Has anyone run into this situation before and managed to fix it?
I did twice have the phone plugged in via usb to my car, and walked out the car (was talking on the phone), and the USB yanked out, so that could have potentially damaged it (though it still charges, so I don't know)
Yanking it out could have very well done it. Only thing I would suggest is reformatting the drivers and attempting again this time leaving it plugged in and rebooting the computer. If that doesn't work, replacement time.
Do you have "usb debugging" turned on?
Did you activate the connection from the phone after connecting to computer? (mine shows a green screen with a button to activate the connection for mass storage)
beyond that... idk.
redownload the samsung drivers
based on the fact that so many PC's have been unable to connect and the info on yanking the USB charger in the car (I think we have all likely done that - though for me it has happened at work with the laptop<->network cable...) you may have damaged the plug/receptor (not sure what would be proper...).
I would do a visual inspection for kicks, though I am sure there could be damage you cannot see.
I believe that these USB connections are a minimum of 4 conductors (some devices are more proprietary and use more pins to ensure you are using an official cable so they can get you to buy more of their stuff - though some of those pins are not actually wired through the cable, but rather short to each other...). If you damaged only one, that could likely be the reason that you can get a charge but no data comm - and since it seems likely that one of the two data pins would be tx and the other rx, then I could see why teh PC would report the device had malfunctioned...
I am guessing here - logic, please don't fail me...
Hey!
Device: GS4 (SCH-i545 VZW variant running Android 5.0.1)
I've recently came across a somewhat damaged galaxy S4, when I got home, I attempted to connect the device to my computer, and everytime I receive this stupid error.
"The USB device you've plugged in has malfunctioned and windows cannot recognize it", Windows has stopped this device because it has reported problems. (Code 43), A request for the USB device descriptor failed.
So I go inspect the device info in Device Manager, select hardware IDs, and this is what I'm given instead.
USB\DEVICE_DESCRIPTOR_FAILURE
Once again, not helpful at all.
What I have done:
- Tested the cable with another device, worked just fine.
- Installed Samsung Kies & Smart Switch, to no avail.
- Tried EVERY USB port on my computer
- Uninstalled all samsung related software, rebooted & tried everything again..... still nothing.
- I've even gone as far as uninstalling all the root USB hub drivers in hopes to resolve this problem.
- I have rooted the device, and enabled the hidden menu, have used *#0808# to change the USB types, none of them work, all reported the same errors.
I'm debating on if this is become a hardware issue, instead of software-related. What do you guys think? Am I doing something wrong, have I forgotten something? My computer is running windows 10, and I'm about to use my other laptop with an earlier version of windows to see if Win10 is just the culprit. I have also tried plugging this device into another machine running windows 10, nothing here as-well. EVEN tried to plug the device in on a machine running Ubuntu, once again, not a single thing happened, not even a notification that the device was plugged in.
The strangest thing is the device charges perfectly, even when plugged in to the computers, the data transfer capabilities do not.
EDIT #2 The device seems to be at fault, just got another S4 with slight cosmetic damage and plugged it into the computer, no errors.
So if it's the device that's damaged, it looks like it was dropped on the bottom right side of the phone, screen completely shattered off there where the back button is, and sent cracks all up the screen, and then was sat on (i guess)
What would be the appropriate method of cheaply replacing the USB port, or finding out whether some parts of the system have become corrupted. (Willing to bet it's broken hardware)
I've tried everything I can find on the web to repair this sm-n920a. Any time I plug it into a computer it comes up with a usb error.
I've even replaced the charging port, with no luck. It charges fine, doesn't appear to be any damage, tried 5 different usb cords that are working fine with other phones.
The ultimate goal for me is to update it to nougat, but the ota won't push on it from at&t, and obviously I can't force it to update plugged into the computer.
This even happens in download mode.
This happened to a lot of these phones, the ultimate real fix it seems to be replacing the mobo, but would like to know if anyone has any real fix, or a way to work around it to install nougat. I've tried a dozen things to get it to try to push nougat too with no luck.
Since these phones dont even have an sd card I can't even load files onto it unless maybe by bluetooth?
I wonder if I moved nougat over to it by bluetooth could I then get it to install somehow?
I just verified it's definitely something wrong with the phone cause I can insert a usb dongle that I have and a usb drive which comes up fine on my note 4, but doesn't appear on the note 5...although the light on the usb drive turns on, but it just doesnt see it...so there must be something wrong with the drivers on the phone, or something on the phone end...any help would be appreciated.
usb host check shows usb host not enabled on the phone. Can only "fix" it it appears with root, can't root without usb access.....daaaammmnnn
Plugged it in, got device not recognised. Win7 64bit. Has previously been fine.
Have reinstalled ADB, chipset, USB3 drivers and Huawei's USB drivers.
Still not recognised.
Have tried different leads, different ports and a laptop. Same result, not recognised.
Anything else I can try before hard reset and possible return?
Was going to say check it on another computer, but then realised you had already checked it on a laptop as well. You could just double check the usb port is clear of dust or fluff.
Are you seeing the popup window on your tablet that asks what type of usb connection you want? My computer never recognizes the tablet until I choose file transfer--until then the tablet and computer don't communicate and the tablet only uses the usb port for charging.
jhs39 said:
Are you seeing the popup window on your tablet that asks what type of usb connection you want?
Click to expand...
Click to collapse
Yup. Still not recognised. Tried different leads, checked for fluff, all the obvious things.
This is the only Android device out of 7? 8? which is not recognised which leads me to suspect I've 'broken' it by disabling some system bloat and something in Huawei's system bloat doesn't like that fact.
A hard reset ought to confirm that, annoying as I've got it just so but it's not the end of the world.
The tablet is otherwise fine.
[SOLVED]
Plugged the tablet in with the original supplied USB lead and it's now working.
Funny thing is that I've never used it, I've always used other quality leads which were already plugged in.
I picked up a used A10e from the Metro by T-mob version (SM-102U).
Phone has been reset and in general works fine and is unlocked from the carrier. I swapped in a Verison sim and had no problems connecting to the different network. My issue is when I try to connect to the PC. I get a "Check your Charger Connection" pop-up and the PC doesn't recognize that anything is connected. Naturally ADB Devices does not find the phone.
Dev options are opened and I've tried with USB Debugging on and off.
I swapped in a known good charging port and port-to-main connector ribbon and the same thing happens.
I've tried connecting while in safe mode and same thing.
If I connect directly to a wall outlet no message and the phone charges at full USB-C speed.
I have a second A10E and the same PC recognizes that one just fine (where I got the working port & ribbon from to verify its not a simple hardware problem) so my drivers are good etc. Given the above and that the phone is in very good shape otherwise I don't think it's a hardware thing.
Would there be some software from Metro that would prevent the phone from connecting to PC? If so what can I do about it without rooting this guy? (I've spoken with Metro and they advised the phone is unlocked from everything on their end and they have nothing that would prevent connecting to PC...)
My intent is to get the junk cleaned off with ADB PM Uninstalls and get this phone in service asap.
All helpful suggestions would be greatly appreciated!
(as a follow up here, I've learned you can wirelessly connect your PC to the phone with ADB Connect however when I try that I get a response that the machine has actively refused the connection and does not give me an option on the phone to grant permission)