What is this? Screen Defect? - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi guys have you guys ever seen something like this before?

Yeah, happened on my LG G2 and G3 too.
Its when the phone gets hot over multiple times for extended periods this happens and is visible when the phone gets hot. Apparently its the glue between the screen and digitizer (if I remember correctly).
The only fix is to have the screen replaced
I thought it was a LCD defect and not AMOLED, guess I was wrong :-/

elmalote said:
Yeah, happened on my LG G2 and G3 too.
Its when the phone gets hot over multiple times for extended periods this happens and is visible when the phone gets hot. Apparently its the glue between the screen and digitizer (if I remember correctly).
The only fix is to have the screen replaced
I thought it was a LCD defect and not AMOLED, guess I was wrong :-/
Click to expand...
Click to collapse
Thanks mate, I'm going to send it in for repairs. Has anyone had experience with the process?
I guess I'm just worried theres an element of human error with something like the edge

Related

[Q] NEWBIE HERE! Really F'd my HD2 up!!! HELP!!!

So, about 2 weeks ago, I got my HD2 off of Craigslist with a cracked screen. It worked perfectly fine with the exception of the hardly noticeable cracks. I knew I could get the replacement digitizer/screen for $40-80. I got my screen in the mail yesterday and, following the "YouTube" video tutorial found on this site, I......ugh.... replaced the screen....................I SCREWED UP BIG TIME!
First, I broke the ribbon cable for the Side "Volume Up/Down" buttons. Then, I broke the ribbon cable for the "soft keys." Ah, crap, but oh well. I figured I could use the touch screen for pretty much everything i needed to do. Well, while prying the cracked digitizer screen from the LCD, I went a bit too deep & peeled the tinted film off of the LCD. I thought nothing of it at the time. I'd already done enough damage. So the display would be a bit brighter than normal oh well.......WRONG! I put the phone back together and once I get it to power up, all I get is a white screen. I thought I missed something. So I disassemble & check 3 more times. Still a white screen.
Well, after all of this, the new digitizer/screen doesn't want to stay in place very well. So, being pissed off and curious, I pull it out and away and notice in the backside reflection of the digitizer that I can slightly make out the phone display. So, apparently the "Tinted Film" that I accidentally peeled off of the LCD makes images visible on the phone screen. I kind of damaged this film when peeling it off. Therefore, I am unable to put it back on. Does anyone know of a simple fix without replacing the LCD?
SORRY FOR THE "SHORT STORY LONG."
I was brainstorming and thought that maybe the film was polarized. So, I grabbed my sunglasses, which are polarized, and wearing them, I can faintly see the display. Anyone think maybe polarized window tint might fix my problem?
Hey man I have some electronic devices that need repair, can I send them to you to fix them?
SURE!
You can pay me in HD2 parts.
Sir i can only say 1 thing. search ebay and replace everything you damaged. only that way you will get your hd2 in perfect state.
keesmathot said:
Sir i can only say 1 thing. search ebay and replace everything you damaged. only that way you will get your hd2 in perfect state.
Click to expand...
Click to collapse
I'd go one step further and say bin it and get a new one!
You sound just like me. That is why I never try things like that anymore. Hope it gets sorted but might be better looking for a used one.
I've got it functioning...
I found the film that I ripped off, put it over the screen and........I CAN SEE! However, the top half has lines through it. So, I must've damaged the LCD. The good news is that my phone is useable again. I just have to do everything via the touch screen and can't let the screen hibernate unless I have my charger close by. I'm just gonna keep my eye out for a cheap busted phone and eventually have a 100% phone again...
I sympathize with you. I broke HD2 while I was trying to check for loose WiFi card cable(cuz i was getting weak WiFi signals). The cable turned out to be fine but the external speaker stopped working. I opened it up again and adjusted some parts and it just got worse. the HD2 didn't power on at all. I tried fixing it but to no avail. I ended up sending the HD2 to a repair shop and was charged $170 for the repair. the repair guy said i messed up the power IC and the connector for the external speaker and he had to replace the power IC and resolder the connector.
I think I'm gonna stop trying to open up expensive phones. i was stupid thinking that since I have successfully replaced digitizer for my previous Palm T3, E2 and T5, opening up HD2 wouldn't be a problem. Should have known HD2 components are really fragile...
mmarkk said:
Hey man I have some electronic devices that need repair, can I send them to you to fix them?
Click to expand...
Click to collapse
made me laugh.......
The best topic ever Thanks, dude!

[Q] How serious is the 'cracking' issue?

I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
nikola1970 said:
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
Click to expand...
Click to collapse
I know the technology behind the glass is different, but are you sure the glass itself is different?
9 page thread about the issue on Sony forums [cannot post links yet ]
You should really not worry about that "cracking" problem.
i
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Click to expand...
Click to collapse
hehe yeah shatter proof screen will crack without ANY reason!
no reason but maybe some a**h*** sit on phone and then report nothing happened for warranty and etc.
think little bit logical! is it possible that a slim glass crack by itself without any reason? NO
so dragontile glass also won't crack by itself!
nikola1970 said:
You should really not worry about that "cracking" problem.
Click to expand...
Click to collapse
There's been a scientifically proven discovery that connected cracking screen phenomenon to wearing a very tight pair of slim chino jeans...
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
keithross39 said:
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
Click to expand...
Click to collapse
Ummmmm what about the lg flex???? Seriously tho, i wouldnt worry, i know its different glass but ive had a galaxy note for the last 2 years, lives in my back pocket, only damaged the screen once, damaged digitizer by throwing phone at wall, then broke lcd while attempting to remove the digitizer....... unless you're extremely heavy i doubt it'd be an issue
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
Click to expand...
Click to collapse
Sorry to hear that in which pocket did you have your phone ? :'(
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
Click to expand...
Click to collapse
Sent from my Nexus 5 using Tapatalk
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Click to expand...
Click to collapse
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
invision1 said:
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
Click to expand...
Click to collapse
It's the same thing as always. It's the usual 0.1%.
So far only one person reported cracked Z2 here (but posted it twice, once here and once in other thread, but it's still one cracked Z2).
Every phone has such "issues", the louder the launch (and more anticipated), the more such problems emerge.
See literally EVERY single iPhone launch: cracking, scratching, bending, twisting etc. and I have yet to see in person a single defected (out of the box) iPhone. At least that's my personal experience.
It how Sony responds though which is the most concerning.
So far they've refused to acknowledge the problem and have denied warranty claims.
Whereas Apple will just straight out replace it.
Howdoin said:
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
Click to expand...
Click to collapse
Howdoin, take a picture and post here to get an idea of how this is cracked
BR4DOKYBrazil said:
Howdoin, take a picture and post here to get an idea of how this is cracked
Click to expand...
Click to collapse
Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
Howdoin said:
Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
Click to expand...
Click to collapse
Has this happened to anyone else?
BR4DOKYBrazil said:
Has this happened to anyone else?
Click to expand...
Click to collapse
Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
n.v.vandenbergh said:
Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
Click to expand...
Click to collapse
There was a sudden change in temperature?
BR4DOKYBrazil said:
There was a sudden change in temperature?
Click to expand...
Click to collapse
Well, I am based in Amsterdam. Here it's mostly cold but it was suddenly around 20 degrees (which is extremely hot for may in Amsterdam) when this crack happened. I know temperatures can affect glass, but with this small change in temperature...?

Damaged LCD? Can be saved?

Hello, one of my Android phone (not present on xda) got its LCD damaged apparently. Strange cause i don't remember hearting it ever, and it's supposed to have last gorilla glass.. Anyways, there are like very tiny vertical invisible lines which makes text & everything looks pixelated.
This still let you use the phone, just can't read small text. But after ~20' with screen on (any use) one side + other parts of it while really get fuc*** up more & more. Turning screen off & then on just after will make issue go.. Until next ~20' use.
If i push a little hard on a specific place, then lines will comes and go, once again after on/off. Sometimes they'll stay for a while, listing "ghosting" (or maybe it's not that word?). Any ways to "repair" this without disassembly?
goja said:
Hello, one of my Android phone (not present on xda) got its LCD damaged apparently. Strange cause i don't remember hearting it ever, and it's supposed to have last gorilla glass.. Anyways, there are like very tiny vertical invisible lines which makes text & everything looks pixelated.
This still let you use the phone, just can't read small text. But after ~20' with screen on (any use) one side + other parts of it while really get fuc*** up more & more. Turning screen off & then on just after will make issue go.. Until next ~20' use.
If i push a little hard on a specific place, then lines will comes and go, once again after on/off. Sometimes they'll stay for a while, listing "ghosting" (or maybe it's not that word?). Any ways to "repair" this without disassembly?
Click to expand...
Click to collapse
Not likely without dis-assembly.
Nothing to be done about that without replacing the LCD. Gorilla glass has nothing to do with the LCD, for future reference. The Gorilla glass is only for the top glass.
I know that of course.. What i meant is : how could the LCD be damaged this way if 1/ i'm cautious 2/ it has gorilla glass.
Could this be a bad LCD that started dying only after days of being ON? I'm planning on getting same phone but i'm worried..
goja said:
I know that of course.. What i meant is : how could the LCD be damaged this way if 1/ i'm cautious 2/ it has gorilla glass.
Could this be a bad LCD that started dying only after days of being ON? I'm planning on getting same phone but i'm worried..
Click to expand...
Click to collapse
Just depends on the phone. Nowadays many of the phones are so focused on being slim with tiny bezels that it doesn't take much to break the LCD. I've known people that broke their phone just from being in the front pocket. Never dropped or hit anything, etc. I own a little repair shop and have seen it more than once and have read about others online with similar issues. And sometimes parts just go bad. Just like any other tech based thing.
I see.. Ayways, as said i can still use it, things will just get bad after a moment, i'll just turn off/on and all's gone.
Will it goes on like this forever? I mean, unless accident happens, it won't get worse? Better either i guess..?

White blur on screen (LCD issue)

I've just noticed that with max brightness there is a white blur on my 5X's LCD screen. (Yes, I've cleaned the screen multiple times before I've made these shots.) Is there anyone who has the same issue, I hope fixing this is part of the warranty. I had devices before with dead pixels, but I've never seen anything like this yet. My device still has the original screen protect on its screen.
mxr576 said:
I've just noticed that with max brightness there is a white blur on my 5X's LCD screen. (Yes, I've cleaned the screen multiple times before I've made these shots.) Is there anyone who has the same issue, I hope fixing this is part of the warranty. I had devices before with dead pixels, but I've never seen anything like this yet. My device still has the original screen protect on its screen.
Click to expand...
Click to collapse
Looks like your phone came in direct contact with something hot. Like fire.
stanley08 said:
Looks like your phone came in direct contact with something hot. Like fire.
Click to expand...
Click to collapse
The pixels turnoff and come back without damage.. or u need to put it above a fire for like 30 seconds.
Your screen is Def damaged try to claim warrenty by Huawei
https://youtu.be/OJ9-sTXPoek according to this.
It's damaged, you should replace it of it bothers you.

Back glass adhesive

i had the screen replaced on my s9+ because of the black crushing, the problem is solved now, however, there is another issue
the back glass doesn't seem to be glued perfectly to the phone
can i simply heat the glue with a hairdryer and press it together? or will that damage my device?
thanks!
bulsatcs said:
i had the screen replaced on my s9+ because of the black crushing, the problem is solved now, however, there is another issue
the back glass doesn't seem to be glued perfectly to the phone
can i simply heat the glue with a hairdryer and press it together? or will that damage my device?
thanks!
Click to expand...
Click to collapse
Whats not perfectly and can you post a pic? Wouldn`t mess with it myself, i assume you have warranty so let the repair centre fix it.
I'd leave it as is and try and get them to sort it out. They are ruthless when it comes to repairs. They refused to repair my wifes S7 because the battery had expanded and cracked and popped the back off. Apparently according to them there was "signs of unauthorised entry" and they refused to replace it based on that, as well as there being water ingress (they have little stickers inside the phone that change colour when water comes into contact. Which they tell me was the reason for the battery expanding.
It got dropped in the bath, once, for a matter of seconds. I might be mistaken, but they're meant to be water resistant up to 5 feet for up to 30 minutes?
they refused to replace the screen, which was damaged (we didnt damage it it just refused to come on despite the rest of the phone working) and they told us that user caused impact has caused it, they wanted £240. I told them to send it back and I'd repair it myself. They sent it back with a new battery "for safety reasons" and then a new back. Which popped off in a matter of seconds. So after all that they solved nothing and saved me money.
thank you for your replies, but i've managed to fix it
i didn't want to bring it again to the repair shop, because it's far away from my home
what i did was i put the phone on a piece of cloth, screen down
then i took a hairdryer and started to heat up the back glass
after it had become too hot to touch, i folded the cloth over the phone and pressed it with my hands
i did this two times and now it's perfectly sealed without any gaps between the glass and the frame
bulsatcs said:
thank you for your replies, but i've managed to fix it
i didn't want to bring it again to the repair shop, because it's far away from my home
what i did was i put the phone on a piece of cloth, screen down
then i took a hairdryer and started to heat up the back glass
after it had become too hot to touch, i folded the cloth over the phone and pressed it with my hands
i did this two times and now it's perfectly sealed without any gaps between the glass and the frame
Click to expand...
Click to collapse
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
So samsung does replace the screen under warranty for black crush issues? By fixed, you mean when you watch a dark video with low brightness, the blacks won't become pixelated anymore? Please reply because i might want to send it back to them too.
arnes_king said:
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
Click to expand...
Click to collapse
Yeah, i don't think that's the case, i put my phone in a bowl filled with water and no bubbles were coming out, so i'm positive the water resistance is still there
arnes_king said:
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
Click to expand...
Click to collapse
akiminc said:
So samsung does replace the screen under warranty for black crush issues? By fixed, you mean when you watch a dark video with low brightness, the blacks won't become pixelated anymore? Please reply because i might want to send it back to them too.
Click to expand...
Click to collapse
Yeah, they did replace it, twice actually, but the first time it was my fault because i had dropped the phone so i needed a replacement
bulsatcs said:
Yeah, they did replace it, twice actually, but the first time it was my fault because i had dropped the phone so i needed a replacement
Click to expand...
Click to collapse
So no more black crush or black banding issue on your screen when you watch dark content with low brightness?
akiminc said:
So no more black crush or black banding issue on your screen when you watch dark content with low brightness?
Click to expand...
Click to collapse
Bro don't worry this problem will be fixed after a software update remember the pixel had the same issue before and this problem you can fix with balance app so I'm pretty sure it's software and by the way everyone one affected no exception I'm leaving in Dubai and I bought the s9+ suffer from black crush. Just some people they don't really notice that I hope they will release the update Soon coz this is really sucks screw these YouTube reviewer they still blabbing about s9 best display ever give me a break
Techboy217 said:
Bro don't worry this problem will be fixed after a software update remember the pixel had the same issue before and this problem you can fix with balance app so I'm pretty sure it's software and by the way everyone one affected no exception I'm leaving in Dubai and I bought the s9+ suffer from black crush. Just some people they don't really notice that I hope they will release the update Soon coz this is really sucks screw these YouTube reviewer they still blabbing about s9 best display ever give me a break
Click to expand...
Click to collapse
Yeah im still waiting for the fix. Do you mind to share your screen balance settings? I tried but it makes the black not deep. I used s6, s7, s8 and pixel 2 xl before. And this black crush is sucks. I guess its oreo device?
What's black crushing?
ADPL said:
What's black crushing?
Click to expand...
Click to collapse
Bruh, you're gonna be sorry you asked!
https://r.tapatalk.com/shareLink?ur...share_tid=3765385&share_fid=3793&share_type=t
Colour blending (blacks) problem
Sent from my SM-G965F using Tapatalk
I had to replace my screen as well because i'd dropped my device and it shattered completely. When i got it back from the repair center i noticed that the battery cover wasn't pressed to the frame all the way. I gave it back to them saying that there was dust trapped underneath the cover (i thought they would refuse my request if i had told them the real reason ) so my camera wouldn't take clear photos. In the end they replaced both of the back cameras and the battery cover looool :laugh::laugh: now it's all glued together as it should be

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