Tesco Hudl 2 not switching on or charging - Android Q&A, Help & Troubleshooting

So, I had my Hudl 2 for about 2 months but my mother took it abroad for about 5 weeks. It ran out of charging on the first day after which they attempted to put it on charging but it was completely flat and not working. I thought it was because we used a different charger abroad so when we returned I put it back onto its original charger but it still didn't switch on. It has now been almost a month but it isn't switch on.
Is there a way to revive it or should we try and get it repaired?
Thank You

Does anyone know how to fix it?

Is the battery is removable?

Salman Al-Badgail said:
Is the battery is removable?
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Click to collapse
No

My suggestion is go for a service centre as I am unable to find the answer for your device, might be chances of getting battery replaced

Press and Hold Power and volume up button for 15 seconds release volume button and press power again for another 15 seconds connect mains wall charger power charging light should come on leave it charging for about 15 to 20 minutes. all done

Do you know what kind of charger was used when it stopped working? It's probably worth making sure the specs (ex: Voltage) were exactly the same as the stock one. If not, we can pretty safely assume it's a hardware problem.

If you have verified the charger is OK but the device charging light simply refuses to come on, have you considered the possibility the USB charging port is damaged?
Replacement ports are available from Amazon for a very modest outlay and replacement is demonstrated on YouTube.
Just search for "replace Hudl 2 charing port" on YouTube" using any reputable search engine. (the forum wont let me post the link.)
I managed it so it can't be that difficult. However I found it a lot easier to open up using a "Stanley Knife" than they did on the video.
Good luck.

Related

Green charging screen of death?

Hi all,
My phone cut out at about 10% battery charge earlier and wouldn't turn back on. I thought it was probably just bad battery stats. But now I'm home, even after an hour on charge (and 30 mins on another charger) the phone won't turn on. It also shows up as an unrecognised device in device manager.
Whats weird is that when I first plug the charger in, rather than seeing the blue battery logo, I see an unfamiliar green battery logo as attached.
Has anyone got any ideas on how to fix this? (Tried booting with the volume up and volume down buttons held)
It's also come at quite a frustrating time, I may not be able to reply until Sunday night as I'm off camping in the sticks for the weekend.
Thanks
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
fatalhh said:
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
Click to expand...
Click to collapse
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
loadedscissors said:
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
Click to expand...
Click to collapse
Looks like battery dead....
fatalhh said:
Looks like battery dead....
Click to expand...
Click to collapse
That is the conclusion I'm coming to, sadly there doesn't seem to be a UK stockist of the battery yet, but I guess in the mean time I can see if the seller will honour any form of warranty on the product. For now, I'm back on my old G3 and it doesn't even begin to compare. I loved my Elephone.
Bad luck my friend.....I have a samsung galaxy 2 and one day run out of battery and never awake again....weird things
I think it should be cover with warranty.....Is one year in China
Type a email to Elephone support and they must be assist you because the phone is less than one year in the marketing.
I hope you will have a possitive news from Elephone
Thanks, I'll let you know how I get on.
I have the same problem a while ago with the green thing logo while charging , I even try it on wireless charger but it has the same thing with the green logo of battery ...but luckily it charge normally with blue logo
I have seen this on my screen a few times when I ****ed my bootloader during flashing. Device ended up being semi-bricked. I could not flash via SPtools because my device didn't get recognized. I was able to fix it luckily!
Hi all, sorry for the delay in responding.
So, the first problem was the battery. You need to charge it beyond 3.8v I think to get the phone to turn on, probably better to get it to 4v so you have enough charge stored to use the phone. The phone can't charge the battery below a certain threshold (around 3.7v) so you have to remove the battery and use a lithium-ion battery charger (any phone battery charger), these are available for about £2 on ebay.
In my phone the USB port had also stopped working for data transfer. I tried changing the board with the USB port on to no avail.
I replaced everything but the screen in the end to get it working.
Are/were you on stock OS or had you replaced it with another rom? Just for a bit more clarity of the problem.

Not charging, cannot power on. Battery issue?

Dug out my trusty Z3TC 16GB WiFi to browse the web and its dead and refuses to charge on 4+ different chargers. Won't respond to power+vol up or show any activity.
Software was fine when I last checked, running CM12.1 and no issues.
Anyone see a similar issue and know if the battery is likely to have failed or something more fundamental?
I'm ordering a pogo pin charger to see if that works, had a couple in the past but the connecting wires in the stand broke.
belrik said:
Dug out my trusty Z3TC 16GB WiFi to browse the web and its dead and refuses to charge on 4+ different chargers. Won't respond to power+vol up or show any activity.
Software was fine when I last checked, running CM12.1 and no issues.
Anyone see a similar issue and know if the battery is likely to have failed or something more fundamental?
I'm ordering a pogo pin charger to see if that works, had a couple in the past but the connecting wires in the stand broke.
Click to expand...
Click to collapse
Happened to me. Try this: NEVER LET IT GO FULLY DEAD
https://www.ifixit.com/Answers/View/225037/No+Power+&+Not+Charging
Yup, saw that thread. Looks like I'm out of luck as I certainly can't resolder any of the components.
did u try with a quick charger?
Peace to all
I've tried most chargers and I have a lot of them, including original chargers for Z3 and Z4. Even trickling on a slow charger should recharge after 24 hours but nothing.
Wish I'd remembered to keep it charged, can't even get a bootloader up.
Try this??
Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
Nope, I've tried all of these already. Probably need to open it.
weird dude.as far I know,li-on batteries need to fully discharged once in 30 charges.I made it once (it closed from battery) but nothing weird happened to me.I am always on KK 4.4.4
or u can try press the tiny reset button near to usb port.here says that nothing is being erased.
http://sony-xperia.mobi/eng/sony-xp...restart-button-on-sony-xperia-z3-compact.html
Peace to all
Good news! Thanks to everyone here who convinced me to persevere and not sell this tablet as broken!
For 4 days I have been charging the tablet and trying power+vol button combinations a couple of times each day and finally, on day 4, I was able to first get a red led. After the led went out about 10 mins later I tried vol+power again and got the emergency battery graphic plus red led. Led went out after ten mins again and had to use vol+power. Seemed to go a bit strange at that point and charging halted. Swapped chargers and waited.
Next time was the trick, got red led, it went out and I was able to get the normal, smaller charging graphic. Let it get a couple of % for safety and hit power, resulting in a full boot. Tablet is booted at 4% and charging OK.
Thanks to everyone that helped out.
glad to hear!so can u tell us the working process so just us to know just in case?....
Peace to all
kos25k said:
glad to hear!so can u tell us the working process so just us to know just in case?....
Peace to all
Click to expand...
Click to collapse
Exactly as per above, keep repeating the power & vol- sequence and putting on charger for a few hours. Exact brand of charger doesn't seems to matter, the one it worked on was a no-name two-socket UK plug charger from Amazon. Obviously a 2A+ charger will help. The cable used was a generic Samsung 1m (3ft) lead.
Just repeat the process and leave it on the charger in between. I'd recommend not charging a unit like this unattended in case the battery is damaged and there's a battery failure, I've seen a lipo fire and they're ugly.
Thanks dude!enjoy the best tablet! ?
Peace to all
Dude glad you got it working. I love mine but i have it rooted. hoping that the latest stamina battery return update is rootable

My Galaxy View won't turn on

I've had my View since 9/16. I use it everyday for probably 6 hours or more. Every night I turn it off and plug it into the factory charger. I tried to turn it on the other day and it will not turn on. I'm a geek so I've tried everything I can find on the web and Samsung's site to get it to work. I contacted Samsung and they've sent me a label to send it back to them for their evaluation and price to fix.
A couple questions for other forum members:
1. Has this happened to anybody else?
2. Anybody had the battery die? I've put a lot of hours on mine...
3. Anybody had any experience with Samsung service?
Thanks for any feedback...
Larry
I have not had this happen to the View, but I have had it happen to a few other devices when I used to test devices for a wireless carrier. This can happen when the battery is "too dead". If the battery drops below a vital level then it can fail to start up into the charging boot screen. If it was on the charger, it's possible that your charger failed and caused a parasitic loss to the tablet. This is, perhaps, the worst problem with non-removable batteries. Sometimes you can hold the power button down while plugged in and it will start charging again. I assume you have purchased, or already have, a second charger, to rule out it being a charger issue. To have any chance of this method working, you will likely need to hold the power button for at least 10 min while attempting to charge. Basically the concept is that you are trying to get the power to flow to the battery even while it can't boot the charging screen kernel.
Thanks for your detailed reply. I really appreciate it. And I did try another charger. Didn't try holding down the power button for 10 minutes, but I get your point. I contacted Samsung and they provided a 2nd Day Air return label, which I thought was generous for a tablet out of warranty. So it's on its way to them to evaluate and give me an estimate to repair. I'll post when I hear back from them. Thanks, again, for your reply.
Samsung discovered my motherboard needed to be replaced. Cost $109 including shipping both ways and it seems to be working just fine. Of course now I have to get everything set up again. I thought the price was reasonable - a heck of a lot cheaper than a new one.

Azpen A1023 Tablet - Battery Wont Hold Charge (Depleted Battery)

Hello again xda members. If you guys know who I am you'll know I love Azpen Tablets bought from MicroCenter. A few years ago myself and others provided the community with a solution to "unbrick" the Azpen A727 and following I had mad a step by step tutorial on how to get the A727 working again.
For about 6 months I have had trouble with my Azpen A1023 10inch Tablet I bought from Microcenter a few years back on sale for 60 bucks. The issue with it is it will not charge at all, it wont even turn on when I have it plugged in to a USB charger. Ive tried multiple things. Holding down the power button for 30 seconds to do what i heard is a power cycle, holding down the power button and the home button for 30 seconds, trying different USB wall chargers with 500ma 800ma, and 2A. And it absolutely does nothing.
Now I am assuming it is a completely depleted battery since I left it unused for a few months since I realized I had this problem. I went from the A1023 working fine to not using it for a few months and it not coming on or charging at all. Now I heard if you leave a tablet that has a completely dead battery (in which all its cells are depleted, not your battery dying) and you plus it into a USB port that has low milliamps (ex. Computer USB 2.0 port (500ma)) overnight or for a day then the low trickle of power for a long period of time should bring the battery back to life. I am actually trying that method right now as we speak. Im going to attempt to bring my tablet battery back to life by leaving it plugged in my computers USB 2.0 for at least 24 hours. Also I heard of unplugging the battery from inside a tablet and replugging it back in sometimes helps this problem, but when I opened my Azpen A1023 up I come to find that the battery is soldered to the mainboard with some wire. Worse comes to worse I'll snip the wires and re-solder them, tell me what you guys think.
I'll let you know how it goes!
P.S. If I need to be corrected for something I said (ex. calling it a "depleted" battery) feel free to correct me because when I do threads on any site I try to be as professional and direct and legitimate as possible. Also to let you guys know, any help and any solution that is found or steps to a solution you will be credited for you help when I edit this post for a final tutorial on how to fix it.
So I had my Azpen A1023 plugged into my desktop computers USB 2.0 port at 500mA I believe for 36hours and still its not turning on. Ill leave it plugged in for a week to see what happens. And of course the PC is on and I shut off advanced power setting of selective USB power or whatever its called. Anyone have any input?
So I decided to open up the A1023. I unsoldered the battery from the motherboard left it for 20min and resoldered it back to the mobo to see if that helped . still nothing, wont charge or turn on. Any ideas?
Azpen tablet not charging.
Did u ever get it charging. If u did how

Question S23 Ultra has mysteriously died

I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Have you tried using a higher capacity charger, like an official Samsung charger plugged into the wall? Have you tried a wireless charging pad to rule out an issue with the USB-C port? Samsung still uses the lowest grades soldier pennies can buy on their most premium devices.
night_wind said:
I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Click to expand...
Click to collapse
Looks like you've tried everything basic and the phone's just dead. Could be a motherboard failure. Best to go to Samsung instead of breaking your head, as it's still under warranty. At least that's what I'd do in your position.
Wish you the best.
Try half an hour charging on wireless charger if you haven't tried yet
Saw this happen on a Note 4 back in the day. It wasn't really dead but in a weird power state. Fully charging for a few hours (even though it showed nothing) then holding power and volume up and down got it to reboot.
Guyinlaca said:
Saw this happen on a Note 4 back in the day. It wasn't really dead but in a weird power state. Fully charging for a few hours (even though it showed nothing) then holding power and volume up and down got it to reboot.
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Click to collapse
My old Note 4 went into this state and didnt manage to revive it with Power and Volume Up + Volume Down combo. The only sign that tells me it's not fully dead is the green notification light when I do the above combo.
About weird power states - I had Galaxy Buds Pro, which refused to take any charge - wired charging did not work and wireless either. Only way to revive it was to use wireless power sharing from the phone. Problem did not reappear later. Go figure...
Really? I "didn't root it" as if that is a bad thing
You obviously charged it with faulty charger. I experienced the exact same thing. I was about to cry but then i remembered i was testing a cheap, fake Samsung charger...
Then i plugged the phone into REAL charger, waited for 2-3 minutes, phone was alive with all its glory.
Get a GENUİNE one with GENUİNE Cable, you are good to go.
night_wind said:
I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Click to expand...
Click to collapse
Had this happen on my old s21u. Contacted support and told them I had done all the steps you did. They had me send it in for repair (was actually 2 months after warranty expired but they still agreed to repair it free of charge) and ended up changing the main board, usbc port and something else. Never happened again after (didn't change chargers or anything). So yeah, contact support that's your best bet.
Is this not a legit Charger ?https://photos.app.goo.gl/X9AGuMiz98q3ya2E7
tsufadamadev said:
As for resurrecting your device, you could try some basic troubleshooting steps like a hard reset or checking for any software updates.
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Click to collapse
It will be hard to do it if he can't even turn on the device i any way... No combination of buttons work, no way to turn it on with charger or ADB...
As its apparently either dead or in power-off state you could try to start it into download-mode by:
1. pressing Vol-Up and Vol-Down together and keep them pressed
2. plugging in a USB-cable connected to either a powered-on computer or a charger while keeping the buttons pressed
Normally it should boot into download mode (you can release the buttons after boot-up ).... Maybe this helps if the power button is broken....
illetyus said:
You obviously charged it with faulty charger. I experienced the exact same thing. I was about to cry but then i remembered i was testing a cheap, fake Samsung charger...
Then i plugged the phone into REAL charger, waited for 2-3 minutes, phone was alive with all its glory.
Get a GENUİNE one with GENUİNE Cable, you are good to go.
Click to expand...
Click to collapse
Phones have protection. Fake or real charger shouldn't damage phones.
Brava27 said:
Phones have protection. Fake or real charger shouldn't damage phones.
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Click to collapse
Can't a power surge damage a device? It can happen either during a storm or by using a non-recommended charger. It can fry certain components, even though phones have protection.
Brava27 said:
Phones have protection. Fake or real charger shouldn't damage phones.
Click to expand...
Click to collapse
No, it was like... My fake charger suddenly stopped working and my other phone recognized the charger + cable as a DATA TRANSFER DEVICE. It is really hard to describe the experience. No charging, my fake charger was recognized as something else..
The experience was... My S23 Ultra blacked out. I thought it was charging. Then, complete darkness. Didn't respond to power button.. Nothing. I thought it was bricked. Then i got up and found my other charger. Waited.. 10 - 15 seconds later my phone was back again. God i swear, i was shaking with sweat. It has been almost 1 month, my phone is just fine..
That day i decided to go with only geniue products. Maybe my phone protected itself by bricking itself. I really dont know.
To me it sounds like what you experienced was just an empty battery .... without juice in the battery the phone cannot do anything and the defective charger did not charge the phone while you thought it did....
Update from me: I scheduled an appointment from the Samsung site with an authorized service center (Best Buy). They checked my phone and said that they couldn't fix it if it wasn't turning on, and I had to send it to Samsung. That was unexpected.
I sent the phone to Samsung, and today I got a message that they could not reproduce the problem. I wasn't able to communicate with the service worker yet. My concern is that it could be a bad internal cable connection that restored the circuit due to the shipment vibrations. If so, and they will not check it, I could end up with a phone with a faulty connector that could die at any moment (hopefully during the warranty period).
It's also possible that being in the weird power state was fixed by simply letting the phone completely deplete of charge so that it properly turned off, recharging, then rebooting.
I had this problem on my old s7 edge. It seems that samsung never fixed this problem. The screen would stay completely black, unable to do anything until the battery completely drained. The device itself was never rooted or modified. Pretty disappointing it was never fixed.

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