Google Hangouts Echo - Honor 5X Questions & Answers

My wife got her 5x before I got mine. One of the things I noticed right away is that when video calling via Google Hangouts, the audio had a lot of echo and distortion. Now that I have a 5x as well, it sounds downright awful when two 5x phones are in the same Google hangout.
The funny thing is that overall audio quality is pretty good. Even videos taken with the device sound great.
Has anybody else tried Google Hangouts and experienced something similar? I am just trying to troubleshoot what might be wrong here. Using two Galaxy SIII's over the same connection, the audio was great sounding. So it seems to point to the phone. Anybody else have similar issues or suggestions?

Yes ....sound terrible for me too..
내 LG G Flex 2 H959 사용 tapatalk에서 전송

Same here.. adjust the volume. Mic and speaker feeding back.

This is pretty annoying. The mic is right next to the speaker on the bottom correct? Basically not usable without messing with it. I need to mess with it some more. Is the call volume the mic sensitivity or volume? It has a mic icon.
Just tried from 5x to ipod and it was better. Before I have only tried 5x to 5x. Strange it seems better when video is off and just audio call.

squashpile said:
This is pretty annoying. The mic is right next to the speaker on the bottom correct? Basically not usable without messing with it. I need to mess with it some more. Is the call volume the mic sensitivity or volume? It has a mic icon.
Just tried from 5x to ipod and it was better. Before I have only tried 5x to 5x. Strange it seems better when video is off and just audio call.
Click to expand...
Click to collapse
Hangouts uses audio codec Opus which is known as a modern low latency and high quality codec, which demands some CPU power, sometimes more than modest phones can sustain. Besides Hangouts video is one of the most bandwidth consuming - it takes 15M/min.
Google is probably the only one using exclusively its own servers for voice transmission, all others use peer-to-peer network. Fortunately Hangouts is right now into the process of switching to peer-to-peer network and it is a promising maneuver toward improvement of voice transmission.
Try to cancel video transmission and adjust microphone gain. When peer-to-peer transmission is in function, the voice improvement should be significant.

My Nexus from 2011 has no issues, so I doubt it is CPU related. I did get a message about it switching to peer-to-peer too. I have adjusted every volume and it just really doesn't work well. The issue is feedback and I don't think the transmission protocol or CPU has anything to do with that. Thanks for the info though.

Well I found a workaround. If you change the speaker used during the video call it will work. One person has to use the headset speaker. If both are using speaker it is horrible. It works fine, but the volume is way lower so not the best solution.
Left icon
http://imgur.com/ymIVo7q

This is NOT acoustic feedback. It happens even when both parties are using earbuds. If the other party is using a 5X, you hear the echo. If you are using a 5X, the other party hears the echo. For some reason the 5X sends received audio back to the sender. I have no idea why. It's very frustrating to not be able to use the exact app I switched back to android for.

same here. tried several phones (iphone 5s, nexus 4, htc one) and tables (nexus 7, etc). got no problems with all other devices, just when the 5x is in the loop others will hear an echo

Same here, this is so annoying, I can't make a call or video call with the speaker ON (skype, line, whatsapp) or the others hear themselves too loud.
I can use a headset but that's not convenient!
This wasn't mentioned in any of the review, Call or video call is one of the main reason why we buy a phone!
Is there anyone who doesn't have this problem.

Tested it on EMUI, same problem.
I didn't test it with a custom ROM yet

I have the Echo even if the video is turned off.
I checked id on three deffferent devices.

sur. said:
I have the Echo even if the video is turned off.
I checked id on three deffferent devices.
Click to expand...
Click to collapse
What about normal call using earspeaker or handsfree?

Maybe it's a Hangouts problem?
Sent from my Galaxy Tab 3 using XDA Labs

Try to used an old version of hangouts as also. Get it at apkmirror.

zinko_pt said:
What about normal call using earspeaker or handsfree?
Click to expand...
Click to collapse
It's the same, terrible echo.

sur. said:
It's the same, terrible echo.
Click to expand...
Click to collapse
Have you contacted Huawei support line?
That's a terrible bug or hw malfunction and it needs to addressed right away.

zinko_pt said:
Have you contacted Huawei support line?
That's a terrible bug or hw malfunction and it needs to addressed right away.
Click to expand...
Click to collapse
I think it isn't Huawei issue, the same hapens on other devices (OnePlus One, Elephone P9000, Samsung tab, Samsung S3)
So I do not know where to look for issue

I told you it's a generic Hangouts problem.
Sent from my Galaxy Tab 3 using XDA Labs

I don't have that in any phone.

Related

[Q] Can I improve the poor audio during phone calls?

People tell me that when I'm on a phone call with them, my voice comes through muffled and crackly. I've also noticed that the callers audio comes through 'too loud' and sounds like I'm using a bad speaker that I've turned up too loud.
It's not so bad that I suspect a hardware defect or something, but it's annoying and I was just wondering if there is anything I can do to improve it.
Thanks.
AT&T sgs2 icscrewed
Deenybird said:
People tell me that when I'm on a phone call with them, my voice comes through muffled and crackly. I've also noticed that the callers audio comes through 'too loud' and sounds like I'm using a bad speaker that I've turned up too loud.
It's not so bad that I suspect a hardware defect or something, but it's annoying and I was just wondering if there is anything I can do to improve it.
Thanks.
AT&T sgs2 icscrewed
Click to expand...
Click to collapse
Have you tried using a different Modem? Theres also a map of what modems work best for the area, look it up and see if you're using that modem... if not, try the modem that others have suggested and see if that fixes your problem.
i'm using uckh7 and that is what is reported as working well in my area.
Deenybird said:
i'm using uckh7 and that is what is reported as working well in my area.
Click to expand...
Click to collapse
I feel your pain. I also have the mic issue which causes other other caller to complain about poor audio clarity. I'm running the KH7 modem that others report as being much improved over KK6 - but I can't imagine it being any worse.
There is an option to turn on the other mic to increase call clarity, I believe that it slightly increases battery drain though.
I have this same problem with my phone, and my son has the same with his.
I've used 3 different modems with the same results.
The best thing that seems to work so far is using Doomzday 1.5.1 SE rom. I also use "Voodoo Louder" app.
The problem is at its worse when using wired headphones with mic. I've used 4 different pair with the same result.
I get less complaints with bluetooth. Speakerphone works good as well.
Deenybird said:
People tell me that when I'm on a phone call with them, my voice comes through muffled and crackly. I've also noticed that the callers audio comes through 'too loud' and sounds like I'm using a bad speaker that I've turned up too loud.
It's not so bad that I suspect a hardware defect or something, but it's annoying and I was just wondering if there is anything I can do to improve it.
Thanks.
AT&T sgs2 icscrewed
Click to expand...
Click to collapse
Did you play with noise reduction setting?

crackling earpiece

when I make a call, the earpiece makes a staticy popping noise. I turn the call volume down and it's still somewhat there but I can't help but think there's something wrong with the earpiece. Do this happen to anyone else?
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
I experience the same thing. I have to lower the volume to make it go away. I tested my earpiece on other phones (touch pro 2 and iphone 4s) and I don't experience the same static even at the highest level. I suspect that the lte is pushing higher frequencies that some headsets cannot handle. I tried different equalizer settings without any changes. I took a higher quality headset and the distortion goes away confirming my theory. I don't think some headsets can handle the full range of frequencies that the lte pushes out. Does anyone know of any mods that will alter the frequency more than the stock settings?
similar problem, but with playing videos... (at least with some of them)
Evo_Shift said:
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
Click to expand...
Click to collapse
that seems to have done it, will test it further but for right now thank!
having the same problem, constant ticking noise coming from the earpiece speaker when I make a call, and its only on my end. Tried the solutions mentioned above, still got the issue. No problems with bluetooth or using the speaker phone
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
This is an EVO problem
toomuchgame441 said:
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
Click to expand...
Click to collapse
I have the same problem... sometime it sounds ok, then some call sound like crap! Then I started testing it and found that it happens 100% of the time... just on one end of the phone. If you are having this problem, make a call... If it sounds good to you, ask the person on the other end of the phone how you sound! You will see that one of the two people will have bad call quality, making this a problem 100% of the time!

Background "hiss/white noise" durring calls

I've been using a Note 2 demo unit for the past two days and have noticed that during a call, and the other person is talking, I can hear a "hiss/white nose" around the voice in the earpiece speaker. But when the person isn't talking, there is no hiss. I tried this with several calls (and also 1-800 recordings) and can hear it for every call. I'm not sure what the cause is, but it is quite distracting.
On the GS3 is does have a slight hiss, but it is hardly noticeable. The Droid DNA doesn't have any hiss during calls.
Since I wasn't sure if it could just be an issue just this Note 2, I stopped by a store on my way home today and tried the Note 2 that was on display. It has the same hiss/white noise that I'm getting on my unit.
Has anyone else noticed this on their phone?
I'm thinking it may have to do with the Note 2 using P_Rev 6 and the EVRC-B Vocoder. In my area, the regular EVRC sounds better than EVRC-B, but I don't see any way of changing it on the Note 2. I've changed between the P_Rev and Vocoders on other phones by doing ##PROGRAM, but that command doesn't work on the Note 2.
FAUguy said:
I've been using a Note 2 demo unit for the past two days and have noticed that during a call, and the other person is talking, I can hear a "hiss/white nose" around the voice in the earpiece speaker. But when the person isn't talking, there is no hiss. I tried this with several calls (and also 1-800 recordings) and can hear it for every call. I'm not sure what the cause is, but it is quite distracting.
On the GS3 is does have a slight hiss, but it is hardly noticeable. The Droid DNA doesn't have any hiss during calls.
Since I wasn't sure if it could just be an issue just this Note 2, I stopped by a store on my way home today and tried the Note 2 that was on display. It has the same hiss/white noise that I'm getting on my unit.
Has anyone else noticed this on their phone?
I'm thinking it may have to do with the Note 2 using P_Rev 6 and the EVRC-B Vocoder. In my area, the regular EVRC sounds better than EVRC-B, but I don't see any way of changing it on the Note 2. I've changed between the P_Rev and Vocoders on other phones by doing ##PROGRAM, but that command doesn't work on the Note 2.
Click to expand...
Click to collapse
I had the same problem on my first Note 2. Took back to Verizon and replacement had the same issue. Was going to get a third one but the CSR tried it out and heard the same thing on the 3rd one so just returned it all together. Awesome phone otherwise but I make a lot of calls in a quite office, and with no other sounds it was really annoying.
Here is another thread with same issue http://forum.xda-developers.com/showthread.php?t=2021447
Really hope it is just a bad batch. I'm going to give it a few weeks and try another one.
I have the same issue, for what it's worth. However, I'm lucky enough to almost never use my phone to make phone calls so I can live with it.
Sent from my SCH-I605
I can't wait till some one comes in here and claims they don't have the problem lol. "My device is a special snowflake out of the manufacturing plant that doesn't exhibit this problem at all!"
DaRkL3AD3R said:
I can't wait till some one comes in here and claims they don't have the problem lol. "My device is a special snowflake out of the manufacturing plant that doesn't exhibit this problem at all!"
Click to expand...
Click to collapse
I've definitely noticed the hissing but honestly haven't noticed it since the first couple days of having the device. Going to pay attention the rest of the week and see if I still have it. I use speaker phone or etymotic ear buds with mic 95% of the time however
Sent from my SCH-I605 using xda app-developers app
I just started noticing it with headphones. Light hiss behind notification sounds, stops just a moment after the sound. Hmph. Not sure how I feel about it. It's pretty distracting.
Sent from my SCH-I605 using XDA Premium HD app
I have it but don't mind it too much. Probably because it's better than the tinny distortion I had on the Thunderbolt! I've noticed the headphone jack must be better too. Much less hissing when listening to music with headphones...at least compared to the TB. I can't believe I had that TB for so long...so...painful...
Haydenpup said:
I have it but don't mind it too much. Probably because it's better than the tinny distortion I had on the Thunderbolt! I've noticed the headphone jack must be better too. Much less hissing when listening to music with headphones...at least compared to the TB. I can't believe I had that TB for so long...so...painful...
Click to expand...
Click to collapse
Yeah man, same here. I pick it up every once in awhile now and just hold it in my hands and laugh. What a piece of garbage.
First and last HTC device. They're still making twitter posts saying they're still working on ICS for the Thunderbolt............. loooooool
Had a tb too. Held it today. . It's so bricklike in comparison! Not to mention the problems in function. Think I'm over the light hiss now. ..rarely have headphones in and not listening to music anyway so rarely have a chance v to notice it.
Sent from my SCH-I605 using XDA Premium HD app
Does turning off noise reduction (menu during call) address this problem at all?
Just an update on my previous post. I made a couple somewhat long calls today and I did not hear the background noise on the other end the way I had in the early days of the phone. Either it is simply a sporadic issue or it has worked itself out somehow.
Sent from my SCH-I605
I don't think it's a noise reduction issue. With noise reduction on or off, Voicemail calls sounded perfect. No hiss or anything. And I am quite sure of what the hiss sounds like, so I know what to listen for.
I'm wondering if it's just a case of the person you're talking to having a crap phone that has outgoing issues. It doesn't do it when I call my brother on his Note 2, just some other people. Wierd.
DaRkL3AD3R said:
I don't think it's a noise reduction issue. With noise reduction on or off, Voicemail calls sounded perfect. No hiss or anything. And I am quite sure of what the hiss sounds like, so I know what to listen for.
I'm wondering if it's just a case of the person you're talking to having a crap phone that has outgoing issues. It doesn't do it when I call my brother on his Note 2, just some other people. Wierd.
Click to expand...
Click to collapse
I've also noticed who I call makes a difference in when I hear it, though I've heard it at least once with everyone who I've talked to... Some every time some only randomly... weird.
Definitely flippin annoying when you pay attention to it...
Sent from my SCH-I605 using xda app-developers app
So in the past two weeks since I posted about this, I've tried calling a few people and tested it out, and I hear it on every call.
When the person on the other end is quiet, there is no hiss in the Note 2's earpiece speaker. But when the person talks, you can hear the hiss "surround" each word.
I've also tried it with the noise reduction feature on and off, and it doesn't make any difference.
Hi,
Does it happen when using bluetooth?
Thanks,
Bryan
I hope it is software not hardware. Was thinking about getting a Note II but this flaw would render this phone unusable to me, I use my phone as a phone a lot.

To exchange my LG g3 or not

I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Just got unlocked if that matters for you.
I really like mine and I'm keeping it but I think it's a dying phone as far as support goes (both official and from the hacking community).
This is especially true for the Verizon version.
The support the phone receives in the next 8 or 9 months before the G4 is available is what is going to make up my mind up about whether I stick with LG or jump back to the Samsung Galaxy line.
The G3/GS4/Note4 are the only flagship phones I would consider right now because I want a replaceable battery. Options are really limited for those of us who like to be able to carry an extra battery when we are going to have a really long day with heavy usage.
wmscott said:
I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Click to expand...
Click to collapse
What apps are not compatible with 4.4.2? Maybe someone would know better alternatives to them that are compatible?
Thanks for,the replies I exchanged phone ,most have been a issue with the phone it self everything works now except the starbucks apps I can live with that
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
stang2003 said:
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
Click to expand...
Click to collapse
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
golden422 said:
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
Click to expand...
Click to collapse
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
jfriend33 said:
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
Click to expand...
Click to collapse
I've done some experimenting with the issue because it happens to me on just about every call that goes more than say a couple of minutes or so.
For me, it has never failed even a single time when I use my BT headset or the BT in the car.
In fact just yesterday, I was on a call and the person on the other end was complaining I was fading in and out. I hot swapped to my BT headset and we talked for about 45 minutes without a single problem.
So that leads me to conclude, that at least for my phone, it is the microphone or the audio processing within the phone and most likely not a radio problem.
Also when it does fail, re positioning the phone or talking loudly into the microphone seems to "wake it up" temporarily.
It also fails on speakerphone BTW.
I've seen some hits on the net regarding others with this problem and I suspect it is wide spread however most people are inclined to blame it on the cell connection etc.
I might try LG warranty repair first before selling and see if they can either fix/replace it.
It might just end up being an inherent design problem in the hardware which would be really bad.
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
jfriend33 said:
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
Click to expand...
Click to collapse
Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
LaTropa64 said:
Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
Click to expand...
Click to collapse
I am trying to gather all the info I can on the issue. It seems like it's not affecting different phones just depends on how people hold it.
I preemptively disabled the voice enhancement setting just to be safe.
I placed several test calls to another cell and land-line and I heard no crackling. And my voice sounded just fine.
I am very curious to see if our update to hd calling improves the issue.
The sound I heard was so faint it was only noticeable during a pause. It was very reminiscent of signal interference. Maybe there's something not shielded correctly in the speaker or the antenna is too close?
I think the two issues are separate. Because the one time I had complaints it happened with phone, hangout voice call, and video, over speaker, mic, and headset. Hopefully disabling that voice enhancement fixes it.
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
startswithPendswithOOH said:
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
Click to expand...
Click to collapse
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
stang2003 said:
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
Click to expand...
Click to collapse
This will probably be fixed, we haven't even got an update yet.
Chilidog said:
This will probably be fixed, we haven't even got an update yet.
Click to expand...
Click to collapse
I agree with you Chilidog !
That's why I am sticking with the phone.
I love everything else about this phone.
I must be lucky. The only time I had issues was after I rooted the phone. Once I restored the original ROM the issues completely went away. While I was rooted I had intermittent Wi-Fi, battery drain, and slow apps. Now I've used the phone at work all day and still have 60% battery left. My work Wi-Fi stayed connected all day and no voice quality issues. I've had all 3 Samsung Notes and I love the G3.
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
innoman said:
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
Click to expand...
Click to collapse
The Verizon version only has the Voice Enhancement setting and yes I have tried it both ways with no difference.
The android lollipop update is rumored for the end of 2014. It will probably fix a lot of the sluggishness and call quality problems as well as add better support for ART runtime and loads of other new features.
Sent from my VS985 4G using XDA Free mobile app

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Asus ZenFone Max Pro M1's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
frequent disconnections and loss of network
Did not expected this low quality network reception, also the phone looks buggy. you don't receive call many times, and you only realize this when other person informs you. need to restart to get it back. happened more that 3-4 times in 10 days of usages.
Sometimes i Can't hear what my girlfriend says. Her phone is good as I known. Any mod or fix to get over this problem
Yes same here call quality is not good many time other person cannot hear me properly
No problem at all! Indeed i have a very good quality audio in call. Which variant do you have? There are 2 on the asus site, A and B. I suppose mine is A version. On the box i have "4A-Phone" wrote on, and the A version is the only with lte band 20, necessary in Italy.
Yeah it happens sometimes with me too.
I am on stock v326 on 6gb version.
I tried holding where the mic can get sound exposure but what worked was kind of silly.
Just blow mildly into the mouthpiece and suck out mildly. The issue gets resolved. Earpiece too.
Whenever i find it happening for the earpiece and mouthpiece, I do this and surprisingly it works.
Maybe it will work for you.
Intially i thought i was covering the mic with my finger or due to the case that we put on.
Can't do anything for the network reception part unless Asus solves that part with better firmware. Wifi connectivity in long range especially is weird compared to flagships (obviously) but also to RMN5 pro and RN4 (both on miui though).
Maybe our software isn't optimized.
No issues at all for me
I do have the same issue. Everyone is complaining that they can't hear me well or the call quality is so poor or static...any way to fix this issue? I am starting to think I should have gone for some other phone choosing this Asus 6gb Zenfone max pro 1.
It's strange that I don't experience such low quality call. My phone is 3 GB version and can retrieve call all the time, though the sound I receive is a little bit crappy.
+1
aldeetropolis said:
It's strange that I don't experience such low quality call. My phone is 3 GB version and can retrieve call all the time, though the sound I receive is a little bit crappy.
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Same here..
Any solutions on stock.. i tried to reduce volume and use.. better in that way.. (kernel tweaking may resolve?)
Prefer stock as i bought on 27/10/2018
Also updated to latest.
kamalsomani said:
Did not expected this low quality network reception, also the phone looks buggy. you don't receive call many times, and you only realize this when other person informs you. need to restart to get it back. happened more that 3-4 times in 10 days of usages.
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I'm also use latest version stock ROM. But because I rarely make/receive call so I don't mind it anyway.
My wife and I have the same model of the ZenFone max plus 1, and my sound quality for calls is very bad. When I get a call they say they can barely hear me even on speaker. Hers on the other hand really good. What we both experience is we do not get calls all the time. People have to text to let us know they call at times because it goes straight to voice mail and have a long pause before the call connects.
Asus Zenfone Max Pro M1 supports EVS codec in Volte network, Jio does not have EVS and Airtel has EVS so call quality is excellent on stock ROM on all Indian networks except JIO.
Sent from my ASUS_X00TD using Tapatalk
I do not call so often, but every call has quality problems. Unfortunately, this is not a strong point of this phone.

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