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Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
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Click to collapse
I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
i bought the i9100 few days ago.when i am in the"dark"room(no lights on), and i view a pure black picture, i would find dozens of dirty dark spots on the screen!! however,just a little light on the screen ,these spots would be unvisable or hard to see. anyone could have these problem? or help to give some explaination?thanks
Oops, what is that? Try to take a Photo of it, without a photo it's impossible to detect the issue. Also do a Screenshot and post it here.
Regards.
honestly, can,t take this photo ,cause,even a little light on,it become unvisible.But,just put a pure black picture on the screen,and sit in a "full dark" room, better at night,watch carefully the screen, maybe found them.try it
I have this too.
Same here. I think it's the glue on the back side of the display, because it doesn't show up on any other occasion.
Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
My Titan is exactly the same, I think its just the way the screen works and is nothing to worry about.
Hazeno said:
Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
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Click to collapse
I've got mine from Carphone warehouse. Haven't noticed this yet. They will replace it for you within 28 days. Else it goes to HTC for repairs. However, where did you find this sunlight? It's been so gloomy out here. BTW as mentioned above, this could be just the normal screen behaviour. The other two issues with screen that have come up so far are - the pink dot in the middle and grey keys visible on white background. Nothing back from HTC.
Hold your Titan with the screen directly facing you, at about 3/4 arms' length (as in, just sorta normally with your elbow bent a little) under diffuse light, with the phone powered up and the screen off.
Then tilt the phone backwards. As you get about 3/4 of the way back, you might see a regular pattern of thin stripes running up and and down on the screen.
They are not visible when the screen is powered up. I think it's just a normal part of the way the LCD panel works. As an analog, on my Dell Venue Pro, I could see a grid of dots under its AMOLED screen when looking closely at an oblique angle similar to as described above.
I also have a matte finish screen protector on my Titan, which might be making this more pronounced. In any case, it is absolutely *not* happening when the screen is powered up -- even in black areas of the screen.
Hmmm... Maybe it's a future charging grid.
have you guys noticed anything new in regard to htc amaze blue lines. i just go the phone a week ago and i have been noticying the same things. any new info thank.
My Titan also has these blue vertical lines, and it is seen only in daylight with screen off.
I see the same too but I thought it was from my screen protector...
On my TP, I have what looks to be just a single pixel towards the center that stays black all the time. However, when the screen is on but displaying all black, this little bugger shines bright white. I've tried running various apps that switch between colors and it doesn't seem to help.
Does this sound like something that can be fixed or that will go away, or does this point to a bad screen? I actually spoke with HP's support a while ago and they said they would be able to take it back under warranty and "fix" it (I assume I would get a different refurb back). I'm not sure now if I should just go that route -- I just hate to have to redo everything I have on it, plus I don't currently have any cracks in the plastic, etc.
Is there a stuck pixel program for android?
Yeah there are a few that I tried
https://market.android.com/details?id=com.htc.chris.blackspotdetect
and
https://market.android.com/details?id=uk.co.technicalmargaret.game.pixelfixer
I've left these running for a few hours a couple times, but no luck. I can't seem to figure out exactly when the pixel will shine white. It usually happens when the screen is black, but I tested it again and it's not all the time. I'm starting to think I'll either have to try to get it replaced or live with it.
ponyboy82 said:
Yeah there are a few that I tried
https://market.android.com/details?id=com.htc.chris.blackspotdetect
and
https://market.android.com/details?id=uk.co.technicalmargaret.game.pixelfixer
I've left these running for a few hours a couple times, but no luck. I can't seem to figure out exactly when the pixel will shine white. It usually happens when the screen is black, but I tested it again and it's not all the time. I'm starting to think I'll either have to try to get it replaced or live with it.
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I just noticed there that mine has one, it's not very noticable, I can only see it on a black background, but meh, I'm not tooooo pushed! Would obviously prefer if it was normal
If the pixel is black/grey, then the pixel is dead, and there is no reviving it unless you get a new screen.
If the pixel is green/red/blue/yellow then you can try to revive the pixel using a pixel fixer.
mine's a greeny sort of colour, will try fix it later XD
Turn you touchpad completely off and see if you can see this thing without it being on. I had to have my touchpad repaired because I had large chunks of dust between the glass and screen that displayed similar behaviour.
I recently noticed stuck/dead pixel on blue background on my S3. On white,green and red backgrounds it is not visible but on blue it is. Here are pictures,is it fixable?
veksx said:
I recently noticed stuck/dead pixel on blue background on my S3. On white,green and red backgrounds it is not visible but on blue it is. Here are pictures,is it fixable?
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Hard to say -- I would try to run one of the pixel fixer apps and see if that works. If the pixel is stuck on a color, it has a better chance of waking back up.
veksx said:
I recently noticed stuck/dead pixel on blue background on my S3. On white,green and red backgrounds it is not visible but on blue it is. Here are pictures,is it fixable?
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Click to collapse
An S3? Those are not LCD, but organic LED screens. I don't think they can be brought back to life with the pixel fixer technique
So i've heard that the S-AMOLED and S-AMOLED Plus technology has "Perfect" Blacks! Like the Blacks don't even "Light-up".
Is it true? Or is it just a marketing thing? :/
Try this and tell me what do u have?
Turn off all the lights in the night and then view some BLACK picture. U'll see that the Blacks are kinda "Greyish" :/
And there are some pixels that are perfectly black.. but they're just Random... :/
known "issue" on lowest screen brightness
Ohk.. So its not "Completely Black".
theres also another problem with it aswell... When I view some pitch black picture in a completely dark room. I see some small rectangular shapes that are "Pitch Black" in that Greyish background. I cant snap a picture of that unfortunately but u kinda get the idea. Can someone try this with there own S3 and report me? :/
It'll be quite helpful
Is well known issue.
http://forum.xda-developers.com/showthread.php?t=1703086
Sent from my GT-I9300 using xda app-developers app
Mine does the same thing: darker black splotches when viewing a black picture on the dimmest screen setting in a dark room.
Fortunately I don't often find myself looking at all-black images in the dark. It's hardly a major issue.
this issue is quite common, even on iPads, Motorola etc...apparently it is the adhesive within the layers of the AMOLED that causes an "ink" mark when screen displays black images within a dark environment...nothing is actually wrong with your scren, mine has 2 very small dots...while my other friend has had his replaced because the issue was far more prominant...so there is a possibility of claiming warranty? but this will depend on the country/retailer/etc...but always worth giving it a shot if you cant stand this issue...but yes, earlier batches, the issue was far more obvious...but later ones are better but information from other XDA threads suggest that you WONT find a unit without any marks...period.