Hey all,
Here's some basic info about my phone. I'm not much of a phone geek so if something is missing, let me know...
Android version: 4.4.2
Sense Version: 6.0
Phone was never rooted.
Essentially, my problem is as simple as the title. I turned my phone off while at work, and when I rebooted it, it refused to exit airplane mode. I tried hard reboots, pulling out and reinserting the SIM, and even a factory reset. Nothing has worked.
I've noticed that this seems to be a fairly common occurrence for HTC users based on the forums I've been reading through. People who did manage to find a solution either poorly explain how they did it or it's just going way over my head.
If anyone has had experience with this issue on an HTC, and managed to fix it, please share your experience. Again, I'm no expert with Android or even cell phones in general, so explanations with small words would be most appreciated .
Thanks in advance
May seem silly but have you tried WITHOUT the SIM inserted?
Mine (even since factory update by HTC) still has (since I caught it!!) Mobile data showing as off in the settings but is actually on.
My guess is corrupt data from the crappy bdiff OTA's or just the same with the RADIO section of the handset. It's hit and miss if it gets sorted or sorts itself out.
Sent from my HTC One_M8 using XDA Free mobile app
Ok, I left my phone sit on it's own for an hour or so and when I came back it was working. Airplane mode now toggles normally, and data/calls are coming through just fine. I'm genuinely confused.
For anyone looking at this thread for answers (hello, future angry people!), the only thing that changed with regards to my phone working/not working was the battery level. After leaving it to fully charge, the issue resolved itself. I can't really explain or say that the charge level was the issue, but it's the only factor that changed while I left my phone alone. So give that a try, maybe.
I guess I'm just glad it's working. Hope that airplane mode nightmare doesn't happen again.
Related
has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
I haven't had any of those problems.
WM6 lag is basically gone now and the keyboard lag is gone.
Everything is WAY more responsive and the memory leaks seem better so far.
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
Click to expand...
Click to collapse
my MOGUL also goes into Perminant sleep if I let it sit.
i've had to take out the battery about 4 times just today.
anyone know why this could be?
Me too
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
claude9039u said:
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
Click to expand...
Click to collapse
Check your power setting setup, maybe it's set to turn the device completely off after 1min etc... For some reason my phone never shut off even if I let it set idle for more than 30 mins like it was set to do. Perhaps with the ROM update it actually does what it's supposed to now. Just an idea.
it's not supposed to TURN OFF as in shut down, it's just supposed to sleep. and it never comes out of sleeping mode. i've had numerous other problems, with bluetooth, etc... going back to Colonels rom, which was much more dependable.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
Click to expand...
Click to collapse
i too loaded it yesterday as well, but i want to wonder if you did a hard reset before you installed the rom. i did it, and it gave me no problems at all with radio version 1.47.00... oh, and the phone automatically cuts off when the alarm goes off while you charge it overnight (a big no-no, but you probably know this as well, but i ain't mad at ya). if you got anything, feel free to PM me. thanks in advance.
Thesian said:
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
Click to expand...
Click to collapse
Mine's still leaking, badly too.
Any of you try to use BT on this new rom?
If you did you'd know that this rom is worthless
-mark
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
As a tech in a corporate sprint store, i'd be interested in the details behind this "sleep mode" issue. What are ppl running? How can I, in the store, reproduce the problem? Is it reproducable on command or guaranteed, or is it hit or miss?
As I've said, I have the new Rom and Radio, and have no new issues, and the memory "leak" / cache issue isn't gone, but its definetly not as bad, the OS even seems to have a SLIGHTLY smaller ram foot print... maybe just a few megs smaller, but smaller on my device.
cbunting said:
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
Click to expand...
Click to collapse
I tried that. The 1.40 radio with the new ROM still had all the new bugs.
D-pad cutting in and out...
I have found that if I push the power button to put the phone to sleep when it stops working, then turn back on, the d-pad works again. This seems to get it back to working. I wish that they could just get it right...
Jim
How do you get the new ROM?
I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
What programs are installed that could cause problems?
What registry hacks have been done that may cause problems?
What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron
Sorry, it's not anybody's installed programs. The bugs show up with nothing else but the bare ROM.
It's a train wreck.
There are more details on ppcgeeks and pdaphonehome -
http://forum.ppcgeeks.com/showthread.php?t=10366
Basically, on a stock ppc-6800 phone with nothing else installed, the BT keeps shutting off.. For me whenever a call comes in or after using my headset for a few minutes on an outgoing call...
-mark
Clean rom, nothign changed at all, it sucks, clearly. We are the beta testers obviously, as usual, with most products today
I installed the new ROM after backing up with SPB Backup, then installed my backup file back on and I haven't noticed any issues. I don't use bluetooth however, so I can comment on that. But, I haven't had the sleep issue others are describing either.
Hi
Recently my S2 just stopped reading my SIM when I was going to call someone. Since then it has refused to read my SIM, or any other SIM for that matter.
To fix this problem I've tried resetting the phone to factory settings (in 3 different ways ( hard-reset.com/samsung-i9100-galaxy-s2-hard-reset.html )) with no luck.
I've also tried installing alternative ROM's, but with the same result.
The phone was already rooted with an insecure kernel when this happened, so warranty is long gone.
Though, one thing I did realize was that even though I did hard-reset the phone several times, some of the settings on the phone remained untouched, like my locking pattern and a few other settings. Does this mean that hard-resetting the phone isn't really an actual hard-reset? If that's so, is there any way to properly 100% reset the phone?
In short; I'm running out of options on how to fix this. I refuse to believe it's hardware related, just because I'm stubborn like that.
Any help would be greatly appreciated (really).
Habitats said:
Hi
Recently my S2 just stopped reading my SIM when I was going to call someone. Since then it has refused to read my SIM, or any other SIM for that matter.
To fix this problem I've tried resetting the phone to factory settings (in 3 different ways ( hard-reset.com/samsung-i9100-galaxy-s2-hard-reset.html )) with no luck.
I've also tried installing alternative ROM's, but with the same result.
The phone was already rooted with an insecure kernel when this happened, so warranty is long gone.
Though, one thing I did realize was that even though I did hard-reset the phone several times, some of the settings on the phone remained untouched, like my locking pattern and a few other settings. Does this mean that hard-resetting the phone isn't really an actual hard-reset? If that's so, is there any way to properly 100% reset the phone?
In short; I'm running out of options on how to fix this. I refuse to believe it's hardware related, just because I'm stubborn like that.
Any help would be greatly appreciated (really).
Click to expand...
Click to collapse
You can refuse to believe in gravity too, but falling from high distances will still hurt.
If you tried more than one SIM in the phone and none work, but those same SIMs work in other phones, than more than likely, it is hardware related.
Did you check you imei?
078gregory brings up a good point. So if it's not missing IMEI info, THEN it's likely hardware.
Isn't it funny how everything suddenly works itself out once you cry out for help?
Today I've been trying around 10 different ROM's on the phone. Custom and stock. As one last attempt I gave a random ICS 4.0.3 march ROM a last try, and guess what. I got the SIM prompt. I can not believe it. So yeah, it's working now. I have no idea what caused it, but I believe the phone was stuck in flight mode somehow, and just needed an extra push to get out.
Either way, it's working like a charm now. Thanks for the replies though.
Habitats said:
Isn't it funny how everything suddenly works itself out once you cry out for help?
Today I've been trying around 10 different ROM's on the phone. Custom and stock. As one last attempt I gave a random ICS 4.0.3 march ROM a last try, and guess what. I got the SIM prompt. I can not believe it. So yeah, it's working now. I have no idea what caused it, but I believe the phone was stuck in flight mode somehow, and just needed an extra push to get out.
Either way, it's working like a charm now. Thanks for the replies though.
Click to expand...
Click to collapse
Don,t forget to press THANKS button on ctomgee
Hi people. I have the same problem Habitats decribes. Mi s2 is stuck in flightmode and cant get out! i have reset the phone in every kind of way but no succes. Now i read here on this forum that flashing my phone to ICS 4.0.3 can help solve the problem. I'm on 2.3.6 now. This flightmode thing happened al over sudden. I have done nothing strange with the phone. Its not rooted either. I was planning to go to a samsung servicepoint and let them check whats wrong. But now i read this thread and see that i can relate to this problem of Habitats. I think a also will try to flash ICS 4.0.3 and watch what happens. But theres another problem. KIES don't recognize my phone anymore so what can i do? Can someone please help me out? Thanks in advance
I'm having the exact same problem, could you please tell me which rom worked for you Habitats? Thanks in advance!
Update:Last tuesday i went to the vodafone store were they have a samsung service department also. I explained my problem to them but they don't seem to recognize the problem. Although i read that many people here at xda's and over the internet have similar issues with this phone.Strange! So they sent it to the repair centre. Yesterday i could see in the track and trace menu of the repair centre that my fone was ready and send back to the vodafone store. Status: Boardswap. So they swapped the whole board! Didn't know that the problem was that serious! So i hope i can pickup my galaxy s2 soon this coming week!! I can't wait!I'm on my old HTC Touch HD now. Its ok with the windows but on Android....Arggghh!! Whatsapp is a pain and more. Its so laggy!. I will give an update soon again!
my phone is constantly getting stuck in airplane mode without me switching it. possible i might have messed with a setting. it does it after times of no use. simple fix is to reset and its back to normal. wondering if anyone else has same problem and a permanent fix. this happened about 5 times since receiving it yesterday afternoon.
thanks!
I am not having any such problem. I tried looking up a solution to no avail.
Sent from my SAMSUNG-SGH-I747 using xda premium
thanks anyways.
not so much of issue afternoon/evening. had some non responsiveness to deal with. buggy? i dont know just working around it best i can
*update*
back at my house last night and this morning doing it again. im thinking im losing signal and when it comes back on not connect to 4g signal. i have had signal issues in the past with other phones guess this should be so diffrent. and the work around continues.
ok so back to work today. great signal area and still happening. going to see if CS samsung or ATT has anything to help me otherwise i'm returning it.
so sad it is a beauty of a device. i read other devices doing this just no one here yet with this problem. someone saying a file maybe corrupt. a stock reset was done to no avail either.
? is ATT going to give me the run around or should i take it in locked and let them fiddle?
I have seen a lot of posts about this on the internet but after 2 days of searching I still havent found the answer. The only thing i found out is that it may or may not have something to day with a corrupted EFS folder.
I'll describe the situation: when I came home from a night out I suddenly had no signal. The status bar showed no signal, an x above empty bars. Then I checked my settings, It said airplane mode was turning off, but however long I let it be it never does. When I remove/replace the sim card it doesn't detect anything. The IMEI number is displayed as unknown. I've tried a lot of things like reset, hard reset, restarting with the sim card halfway up, turning of fast boot etc., about anything i could find on the internet accept flashing roms and boot.img or something like that.
The things I can tell is that i can still see the IMEI in the barcode option when hold the power and volume down button. I have always used an IPhone and don't yet have experience with manipulating android or loading something else.
My question is if anyone has ever solved this and can tell me how, if this involves thins like flashing things to the phone a little extra 'how to for dummies' instructions would certainly be appreciated. I hope there is a solution, for me and other people reading this with the same problem as there doesn't seem to be anyone who has figured this puzzle out yet.
Nobody?
Nobody?
If restoring with the RUU doesn't help, there's not much else you can do. The phone is 3 years old, if there hasn't been a solution yet, not likely there is going to be one. Developers have moved on to newer devices.
http://forum.xda-developers.com/showthread.php?t=2593037
That's the ATT version. If you have the International version, you must use the appropriate RUU. You can only use one that has the same software version (not just the Android version) as what is currently on it.