Camera problem on my E5553 - Sony Xperia C5 Ultra

Hi viewers, i recently got myself the C5 ULTRA E5553 and i'm loving this device especially of course the camera.
The stock camera works fine but once i install SNAPCHAT and start recording a video, the whole snapchat recording hangs and the screen turns black and gets stuck. Once i exit through the home button and clear the app, i open the stock camera app and it shows me "error, camera not available'. and then stock camera app and snapchat camera will not allow me to access the camera as seen on the images attached. Even diagnostics can't access the camera.
I have tried clearing data and force stop on the stock camera app but to no avail. I can only REBOOT the phone and both cameras will work again until i start recording front/back camera on snapchat and everything repeats.
I EVEN TRIED factory reset and i immediately installed snapchat as the first app.... as long as i try to record on snapchat, the camera will just freeze and crash.
I am from Singapore with the 5.0 lollipop. PLS HELP ME i want to be able to use snapchat on this phone

Hello guys, how are you ?
I have the same problem if anyone could find a way to fix it i will be very happy

Dicetomb said:
Hello guys, how are you ?
I have the same problem if anyone could find a way to fix it i will be very happy
Click to expand...
Click to collapse
Try this:
http://forum.xda-developers.com/showthread.php?p=64200159

AnandSadar said:
Try this:
http://forum.xda-developers.com/showthread.php?p=64200159
Click to expand...
Click to collapse
Thanks for the reply guys!!! I tried the link but like i said... i even start with a newly reset phone and install snapchat first... still having problems when recording

Have you tried updating to Lollipop 5.1? I've only recently started Snapchatting, but I have no issues, and I'm running Lollipop 5.1
If you don't receive OTA update notification then try to update through PC Companion or Sony Bridge for Mac
Sent from my iPad using Tapatalk

AnandSadar said:
Try this:
http://forum.xda-developers.com/showthread.php?p=64200159
Click to expand...
Click to collapse
I tried the link but it didn't work, i have 6.93Gb of free space on my phone. It just came back from the repair store he has been restet but snapchat didn't work If you have any other sonlution, i will be gratefull
But somtimes it work one or two times before not when i restart my phone...

Easy solution
Had the same problem, got really frustrated as I tried every possible solution I know of with no avail what so ever.
Seems like a software problem with Snapchat explicitly, since camera app works just fine away from it. All you got to do is update to the latest version, which is 5.1.
Update might be a little bit big but its totally worth it as you can actually feel the better performance and battery life, and ofcourse fixing your Snapchat problem.

Hi, I encountered this after upgrading to 6.0. Service center replaced the camera but no luck, so they replaced the mainboard. Luckily, it was still under warranty.

Related

[Q] Force Close Camera Problem!!

Hello guys, I recently bought a xperia x10 off my friend. It was running on 1.6 Donut. When I bought the phone the camera was ok (I didn't took any picture but I could go through settings and stuff). I've updated my phone to 2.3.3 today and now whenever I start the camera and start to go through settings or try to take picture it says: "Sorry! Activity Camera (in application Camera) is not responding"
The only options are Force Close and Wait. I've also used "Camera 360" it worked for a while, took a couple of picture and then the same thing happend to that too.
Could it be a hardware issue? cuz I can't return the phone now
Any idea
more info needed. how did you upgrade?
Sent from my X10 using XDA Premium App
Using SEUS....its offical 2.3.3
hmmm... what happens if you select wait?
if issues continue i would re-install the update...
wish i could be more help...
well, sometimes it becomes normal and sometimes it hangs...and I've re-installed the update like hundreds of times but no luck in that. Anyway i've just rooted my phone and installed xrecovery and i don't know how but the bugs seems to have fixed by that???
I have the same problem, did everything as you said, so now when you did all that camera works fine?
having the same problem...any solution??
Never have this problem with the ROMs developed from Erick, WB, TH or Blue Sparks.
If you have rooted your phone, you could try one of these ROMs.
the problem appear on stock 2.3.3.. no root.. all stock... clean memory card...
the camera only snap picture when i restart the phone, then after 1 or 2 picture taken the 3rd photo canot snap already. it cant focus and hang. ask me to fc or wait....
I have the same problema, with the stock rom. Im going to try with Wolf's rom, lets se how it goes.
I get the error with camera360 ultimate 2.4.1 and vignette.
any solution??? still having this problem...
nah its fixed now...for the first time rooting fixed that and now everytime i give it a uk update its completely fine from the start

[Q] Galaxy S3 'Camera stopped working' after Jellybean Update

Hi
Can anyone else run the stock Camera app after the Jellybean update?
There's a yellow box around the shutter and when I go to take a photo the application crashes.
Other camera apps work fine!
--Adam
voltagex said:
Hi
Can anyone else run the stock Camera app after the Jellybean update?
There's a yellow box around the shutter and when I go to take a photo the application crashes.
Other camera apps work fine!
--Adam
Click to expand...
Click to collapse
I've been using it, and it works fine with me. Do you have any apps that may affect the camera? And was it working fine with ICS?
No extra apps, yes it did work in ICS.
I'm hoping someone with a working camera in JB can dump the firmware for me
Sent from my GT-I9300 using xda premium
I updated Insert Coin Rom to 3.0 and my camera hasnt worked since. updated tuesday, and only went to use my camera yesterday and discovered it freezes on opening. flashlight toggle in my notifications bar also causes system UI to crash.
switched to Anonorom this morning, factory reset, restored apps + data from Titanium Pro, same thing. camera and flashlight both crash my system UI.
which sucks cause previous IC rom was great.
any help would be awesome. otherwise i guess i'm either flashing rom's or doing a full factory reset and restoring manually i guess..
voltagex said:
No extra apps, yes it did work in ICS.
I'm hoping someone with a working camera in JB can dump the firmware for me
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
---------- Post added at 09:05 AM ---------- Previous post was at 08:59 AM ----------
clearing camera data, got me 2 extra seconds of function by giving me the move to sd card option. LOL.
robbeec said:
I updated Insert Coin Rom to 3.0 and my camera hasnt worked since. updated tuesday, and only went to use my camera yesterday and discovered it freezes on opening. flashlight toggle in my notifications bar also causes system UI to crash.
switched to Anonorom this morning, factory reset, restored apps + data from Titanium Pro, same thing. camera and flashlight both crash my system UI.
which sucks cause previous IC rom was great.
any help would be awesome. otherwise i guess i'm either flashing rom's or doing a full factory reset and restoring manually i guess..
Click to expand...
Click to collapse
voltagex said:
Hi
Can anyone else run the stock Camera app after the Jellybean update?
There's a yellow box around the shutter and when I go to take a photo the application crashes.
Other camera apps work fine!
--Adam
Click to expand...
Click to collapse
Have you tried fixing permissions in recovery mate?
Same issue here except through any rom Sammy or not. Ocassionally works though
Sent from my GT-I9300 using xda premium
i am having the same problem, the camera wont work and it is having a yellow box around the shutter. Should i reset my phone to get it working again?
nimravids said:
i am having the same problem, the camera wont work and it is having a yellow box around the shutter. Should i reset my phone to get it working again?
Click to expand...
Click to collapse
First step is always factory reset .
Followed by flash stock firmware .
jje
Also started having this issue last week, more than a month since I got my 4.1.2 OTA from T-mobile.
From what I experienced, both incidents when I was out, were in low light, and after I enabled low light mode within the camera controls.
There would be a freeze, then app crash returning to the homescreen.
There doesn't seem to be a lot of info on this, and I'd really like to know what is causing it.
I have a feeling it is a setting in the touchwiz camera... because other camera apps (vignette, eyeem) launch the camera fine and without issue.
kaos217 said:
Also started having this issue last week, more than a month since I got my 4.1.2 OTA from T-mobile.
From what I experienced, both incidents when I was out, were in low light, and after I enabled low light mode within the camera controls.
There would be a freeze, then app crash returning to the homescreen.
There doesn't seem to be a lot of info on this, and I'd really like to know what is causing it.
I have a feeling it is a setting in the touchwiz camera... because other camera apps (vignette, eyeem) launch the camera fine and without issue.
Click to expand...
Click to collapse
I started getting the freeze issue a few weeks back. I removed the SD card and tried the phone without it and it was fine again. Wiped the SD card and put it back in and all is working again. Hope this helps some of you.

[Q] Can't connect to camera

Hello everybody I am new here and before posting this question I have read similar posts searching for my answer but none of them regarded my specific problem:
I just got a Star N7189 with android 4.2.1 and the first thing I did, because it was a used phone that my dad gave me, was to perform a factory reset.
My dad told me the phone was fine except the camera didn't worked, so I thought the factory reset could also help to fix this.
After the reset everything in the phone is fine and running without any problem except the camera. In first place there isn't even a camera icon or app, the only way I can access the camera is by sliding the screen after I press the lock/unlock button, and after a second of thinking it gives me the 'can't connect to camera' error.
I haven't installed any application or anything.
Is there any way to fix this? Thanks in advance.
just install another camera app
Goettsch said:
just install another camera app
Click to expand...
Click to collapse
I've tried several other camera apps and all give me errors. All other apps run fine but apps that need to connect to the camera just fail and shut down lol maybe the phone doesn't have a camera at all and the lens in the back is just to pretend

Primary camera disappear

Hi
I'm not able to use the primary camera... Just the front one show in every camera app
I did an hard reset with wipe and everything has been OK for a day.... This morning again the same issue and I didn't install any other camera app
Any idea?
I have the last update
Same here!
ZEmi75 said:
Hi
I'm not able to use the primary camera... Just the front one show in every camera app
I did an hard reset with wipe and everything has been OK for a day.... This morning again the same issue and I didn't install any other camera app
Any idea?
I have the last update
Click to expand...
Click to collapse
It seems that i /m facing the same problem here. I'm running the AEROM v5 and out of the sudden the camera stopped working, the flash as well. Every camera app that i used only opens the front camera and i cant even use the LED light as a torch. I contacted the seller and suggested a factory reset , i did it with no success. i think that it might be a "missing driver". I do not know a lot apart from flashing roms, recovery etc. Trying to work it through.
Did you try to open the cover and check if the camera is connected properly at the board?
Sounds like hardware.. Any other experiencing this?
Sent from my JY-S3 using Tapatalk
It is a hardware matter , at least for me

camera not working, it's showing camera is used on another application

When I open rear camera, it's showing camera is used on another application, is there any possible way to solve this. I tried clear camera data and used safe mode also, but nothing work, this problem happening after the update to marshmallows. Plz help me if u can.
The same thing happens to me, it's an E2303 with 26.3.a.1.33 .
Using the google camera gives the same error, but less.
Yeah, does anyone know how to fix this? I have gotten this problem since the marshmallow patch.

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