I cannot login to the Samsung account which is needed when you want to check for updates.
It says 'signing in', shows me the "T&C" and when I click 'accept' it says again 'signing in' and again shows the "T&C:" and so on.
Not rooted. Build number ZSFK4.
cheers.
D,
Try to sign in via the wifi
w1nk said:
Try to sign in via the wifi
Click to expand...
Click to collapse
Tried through Wi-Fi. Same result.
Try to delete your existing samsung account in Settings --> Accounts and sync then reboot phone and try to login
w1nk said:
Try to delete your existing samsung account in Settings --> Accounts and sync then reboot phone and try to login
Click to expand...
Click to collapse
Well that's the thing. I'm trying to get the Samsung account listed there but I cannot sign in.
Try to login via the samsung web page over here maybe u got some probs with your account!
Tried it. Still doesn't work. I even opened another account just to try it but I get the same result!
hi, I have exactly the same probleem. I've created an account on samsung.com and then tried to enter in my galaxy s 2, and it does exactly the same like yours.
"It says 'signing in', shows me the "T&C" and when I click 'accept' it says again 'signing in' and again shows the "T&C:" and so on."
I've tried contacting samsung.de per email, but Samsung give me after 6 emails only solutions like: try it an other browser or reset your device to factory.
Reseting to factory settings i tryed, and the probleem is the same like befor. other browser i can not try because i try to insert it in the device...
My device is a Product Code: GT-I9100LKALUX from Luxembourg (I live there)
It is original rom and unchanged not rooted. tryed @ 3 accounts now no one works.
and sry for the bad englich im not goot speaking it
GreenDevil69 said:
hi, I have exactly the same probleem. I've created an account on samsung.com and then tried to enter in my galaxy s 2, and it does exactly the same like yours.
"It says 'signing in', shows me the "T&C" and when I click 'accept' it says again 'signing in' and again shows the "T&C:" and so on."
I've tried contacting samsung.de per email, but Samsung give me after 6 emails only solutions like: try it an other browser or reset your device to factory.
Reseting to factory settings i tryed, and the probleem is the same like befor. other browser i can not try because i try to insert it in the device...
My device is a Product Code: GT-I9100LKALUX from Luxembourg (I live there)
It is original rom and unchanged not rooted. tryed @ 3 accounts now no one works.
and sry for the bad englich im not goot speaking it
Click to expand...
Click to collapse
What is your build number! In phone information what is there after GINGERBREAD.(SOMETHING)
drilonpotera said:
what is your build number! In phone information what is there after gingerbread.(something)
Click to expand...
Click to collapse
gingerbread.xwkf3
Let's hope someone who has fixed the issue replies!
Hi guys,
I just got a new SGS2 yesterday (had 2 other before, nevermind) and after starting it (setting up google account etc), I tried to update firmware from the phone's menu , officially, as it came with 2.3.4. Tried to log in to Samsung account and every time I got "processing failed" error. Of course I upgraded via Odin, but I am wondering, why does this happen? Whats the issue? Can it be fixed, so that I upgrade via phone's menu?
Thank you!
As OTA does not work for all you use Kies to upgrade .
jje
same problem here,
I am getting this error recently. I'm using xwlp7 with siayh kernel 3.1rc3.
Since i am not able to log in to may samsung account, I'm not able to use samsung dive services and Samsung Apps.
I tried to recreate my acount, and nothing cahnged. I even made a new account with another email address and still getting same message.
I tried with a LPQ rom, which I had amanged to activate Samsung Account on that, but this it didn't work.
I emailed samsung and they asked me to call them, but I'm 140% sure that when i tell them I am on ICS which is not released for my region, the answer would be "it's your fault to go on a unofficial rom, we can't do anything".
Same problem, after upgrade from 2.3.6 to 4.0.3
---------- Post added at 10:59 PM ---------- Previous post was at 10:42 PM ----------
MenosOcho said:
Same problem, after upgrade from 2.3.6 to 4.0.3
Click to expand...
Click to collapse
in fact, right after the firmware upgrade, Samsung Account is updated, and you can't enter the password if you don't accept it.
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
If you've previously bought some apps/games from Samsung Apps, would this method still allow you to re-download those bought apps after you've created a new user?
K.
EDIT : Strangely, whether coincidence or not, I logged into my account via web browser on my PC, then changed my password - my phone is signing in successfully again! Or it could have easily been some server problem on Sammy's end which they've fixed just as I changed my password. Hope this helps someone.
kenneth2008 said:
If you've previously bought some apps/games from Samsung Apps, would this method still allow you to re-download those bought apps after you've created a new user?
K.
EDIT : Strangely, whether coincidence or not, I logged into my account via web browser on my PC, then changed my password - my phone is signing in successfully again! Or it could have easily been some server problem on Sammy's end which they've fixed just as I changed my password. Hope this helps someone.
Click to expand...
Click to collapse
I even tried new account and it didn't work. The thing is when I enter a wrong password it says 'wrong password', but with the right on just gave me 'can not process now'.
Sent from my GT-I9100 using Tapatalk 2
It worked
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
It worked. Thanks ruchirsaurabh!
Unsubscribing and adding Worked perfectly-Thank you
Worked like a charm! so many shows on Media Hub that are not available on Google Play....like Doctor Who(new) and The Circle!!!!!! :laugh:
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
I have found a different and easy way, (i have tried other solutions but didnt work);
First Log in Samsung Account in your mobile, and then enter/login here with your web browser and click: Find my mobile; http://findmymobile.samsung.com
When it finds your mobile phone in map, try to register your mobile phone with your S3.
Thats it.
My friend I can not find the unsubscribe button that you are talking about where is it ???
My emai
[email protected]
I had the same problem, just remove any account you have linked to the device, with mine it worked erasing the gmail account. Hope that works
A unique solution...
Hi guys,
First go to this link and download samsung account update.apk
http://android-apk.org/apk/com.osp.app.signin/1.6.0086/manish-swami/samsung+account/
It worked on my note 3 n-9005
Install it after that download sns provider app from samsung apps for facebook and games sync ...it works
Try and let me know...
Thanks
Hi
I had this problem as well.
Solution: Go to Settings -> Accounts -> Samsung account -> remove your account.
The box should pop up again requesting an Update for your Samsung account, and should run successfully when you click 'OK'. Then you can just proceed to sign in with your existing account login details.
hi mate thanks I use the OTG cable method to run the .apk
it takes me to settings
but when I click on > add a "Samsung account"
it pushes me back out onto the "add account page"
BUT if I press to add ANY other type of an account (Gmail, drop box, etc ...) it works fine
ALSO if I try to go to "Backup and reset" > "Factory data reset" and press "RESET DEVICE" nothing happens ... I press it again and again and no reaction
totally sucks
any ideas?
more info:
I have tried 6 methods so far ... to no avail ..
worst part? is that this is my phone for past 3 years that i purchased brand new from an official store! and I paid $540 USD for it...
when i enter a wrong password i get "Invalid ID or password"
but when i enter correct one I get: "in progress" ... "signing in..." ... AND THEN "Processing failed"
i go to account.samsung.com login successfully .. i see all correct info ... my mobile # etc ..
I have lost trust in super giant company Samsung that got too big .. it doesn't know
I will try to go to the official service center .. with proof of purchase ..
if for some reason they will not help me i will need to try to use software called "Odin" to flash OS ... big risk that it will be a permanent brick where even the service center will refuse to help ..
==================
What is the "Reactivation lock" option?
FAQ
"Reactivation lock" prevents other persons from using your device that is lost. To reactivated your device that is locked by Reactivation lock, you must log into your Samsung account again. So you must remember the user ID and password against emergencies.
InGearX said:
hi mate thanks I use the OTG cable method to run the .apk
it takes me to settings
Click to expand...
Click to collapse
it probably takes you to settings so you can enable "unknown resources" so that you can be able to install the app!!
InGearX said:
i will need to try to use software called "Odin" to flash OS ... big risk that it will be a permanent brick where even the service center will refuse to help
Click to expand...
Click to collapse
yes they probably will refuse to help you because this is an OUTDATED phone, and they won't bother, they will say "buy a new one!".
Odin isn't a Risk at all!!!!
well... it's if you flashed the wrong firmware, but using it is a Peace of Cake, you just need to download the right Firmware for your phone from SamMobile, and if you prefer tutorials there are millions!!, and if you prefer personal help, i can help you
Help!
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------------------
I'm new in XDAdevelopers
I have tried what you wrote and I still have the same error "processing failed" I deleted my samsung account and crearted a new one many times and I still can't do it.
is there another way?. Sorry for my bad English.
[I have a samsung galaxy s5 active (AT&T)]
oh, btw I updated my phone via ODIN (5.1.1) and this happens when I turn on my phone (factory reset/wiped all data) like brand new and I can't pass through the "samsung account":crying::crying::crying::crying:
All of this is predicated on the ability to GET IN THE PHONE. Mine is locked pursuant to a "factory reset" some thieves did to it, and it wants me to prove I'm the owner by signing into my Samsung account. That is useless when "processing failed" comes up every time. I can't utilize any of these fixes because I CANT GET INTO THE PHONE because of the processing failure. It seems to me that if so many people have had this problem, Samsung ought to FIXIT!
Hi,
I bought a Galaxy note 4 and made a Samsung account that is linked to this phone. Recently, I was compelled to do a factory reset. Every time I go through the steps of opening my phone, there is a step asking for the Samsung account's email and password to see if it belongs to me. I typed the SAME email I ever used in this phone. But always a message shows saying"processing failed". I changed the password from the website "account.samsung.com" and waited for 2 days but still have the same problem.
Please help me regarding this issue.
Thanks.
Hi,
Had the same problem but a much more simple solution: My tablets date and time was way off (because of some resetting) - after changed to current time (actually using "network time" or similar) finally I get past the error "software update processing failed" (or actually it was in Danish "godkendelse mislykkedes").
Good luck..
Hi guys,
All of a sudden my dad's phone is behaving weird. I am not able to access the playstore and gmail. First of all the playstore was asking for a google account to be associated. And when I tapped on add it crashed. I went to the settings->Accounts and sync->add account and there was no google account option. I'm not an android user so I'm unsure if I remember this right but there should be google account option to be added. I tried to hard reset the phone but it does not seem to work. I mean it is not getting formatted fully as I still see the superuser. Btw I had rooted this device but I can't remember with which method. As I said earlier I'm not an android user so I'm not much into it. Dad came to me with this problem and I'm still trying to figure it out how do I get it sorted. Please if anyone can help me with this I would be grateful.
Device details:
Samsung Galaxy Pro GT-B7510
Android version: 2.2.2 froyo
fahadkz said:
Hi guys,
All of a sudden my dad's phone is behaving weird. I am not able to access the playstore and gmail. First of all the playstore was asking for a google account to be associated. And when I tapped on add it crashed. I went to the settings->Accounts and sync->add account and there was no google account option. I'm not an android user so I'm unsure if I remember this right but there should be google account option to be added. I tried to hard reset the phone but it does not seem to work. I mean it is not getting formatted fully as I still see the superuser. Btw I had rooted this device but I can't remember with which method. As I said earlier I'm not an android user so I'm not much into it. Dad came to me with this problem and I'm still trying to figure it out how do I get it sorted. Please if anyone can help me with this I would be grateful.
Device details:
Samsung Galaxy Pro GT-B7510
Android version: 2.2.2 froyo
Click to expand...
Click to collapse
It's likely that your Gapps are corrupted in some way, you'll need to find Gapps that work for your device and you should be all good.
Critical Detox said:
It's likely that your Gapps are corrupted in some way, you'll need to find Gapps that work for your device and you should be all good.
Click to expand...
Click to collapse
And how do I do this? Sorry but I have less knowledge on android. I would be grateful to you if you could provide me with some info on this one. Thanks
I am on oxygen os 3.1.2 with stock recovery. I reset my google password before hard resetting my phone and flashing the 3.1.2 update manually.
Now, google wont allow me to go pass the initial account setup, it asks for username and password of previous user. I am the user, username is correct, but, it simply wont accept the new password. OTP screen pops up and it simply says' login with account previously associated with this phone' what is the way out.
I tried the trick of long pressing a text in the setup screen and I was able to go to settings and also able to access chrome, I tried and installing google acount frp tool, but, to no avail
1 full day without phone.
not able to use my phone for 1 full day, any solution?
pavikum said:
not able to use my phone for 1 full day, any solution?
Click to expand...
Click to collapse
Try following this.
Joshwin Aranha said:
Try following this.
Click to expand...
Click to collapse
Thanks let me try...
Unlocked!
Today I was able to go through the verification. Today is the second day, I just entered my new credentials and google let me to sign in !
pavikum said:
Today I was able to go through the verification. Today is the second day, I just entered my new credentials and google let me to sign in !
Click to expand...
Click to collapse
Glad that you figured it out
Jude Aranha said:
Try following this.
Click to expand...
Click to collapse
That worked for me!
Many thanks!
Hello, I did a factory reset this morning, on the first boot phone asks to configure the wifi settings as usual, then gmail account, after checking account it asks me to log in with one account that was previously sincronized on the phone (wich is the same account I tried to log in in the first place and the only account ever used on this phone) I tried several times but no succes, always the same, after login with the google account it goes back to "check your account" I don't know what else to do, the phone is on stock marshmallow 6.0, bootloader is locked. If I log in with my google account on PC, I can see that the phone conected with that account, dont know why this is happening, I've made factory resets on my moto g3 several times and never had this problem before. Hope you can help me to solve this
I already solve this issue, don´t know how to delete the thread
Maxter_89 said:
I already solve this issue, don´t know how to delete the thread
Click to expand...
Click to collapse
Ask the moderator this forum.
Sent from my otus using XDA Labs