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Hi guys,
Ever since I flashed a sense less version of ICS (not blaming the ROM here, could be a coincidence), I've been hearing white noise on the left channel when I have headsets on. I tried 2 pairs and I hear the noise with both so I know it's not the headset.
The weird thing is that the noise starts immediately after I power up the phone. I did a battery pull, connected my headset, powered up the phone, and even before the HTC logo comes up, the noise will start.
Not ROM/Software related it seems, but here's the kicker, if I flash a new ROM, the noise goes away but only for a little bit of time, after a bit of usage, it'll come back. If I listen to music, sometimes it goes away, sometimes it just reduces a bit, sometimes nothing changes.
So I doubt it's the phone that's broken, it did happen right after flashing a senseless ICS Rom. I don't want to flash a full RUU yet because there might be a solution out there that doesn't require me to go back to stock so that I can install a full update.
Has anyone experienced this?
In case anyone is interested, I went to the Verizon store and I was told that although this is not a wide spread issue, it is actually a known problem. In some units, constant noise (even as the phone is booting up) will start happening when using the headset.
The person at the store didn't even check my phone, he simply started the process for a warranty replacement.
So if that happens to you, it's not the ROM, it's the phone itself.
CPU interference
Hit thanks or ill hit you
superchilpil said:
CPU interference
Hit thanks or ill hit you
Click to expand...
Click to collapse
Definitely interference from something because the noise changes as I open/close apps or just flip through launcher pages.
I have the same exact issue but my warranty through Verizon is void since I traded my iPhone 4S to someone for the Rezound. Mine was working fine and one day it just started having this issue. Took it in and they told me they couldn't help me since I voided my warranty by trading (plus I don't have insurance on the phone).
Contacted HTC and the told me that it was a known issue and to contact their warranty company to get it replaced/fixed. The warranty is still good on the phone, I just have to send it to NY with a letter explaining my issues. Kinda worried about just putting the phone in a box and sending it on it's way without a paper trail of some sort.
Glad you were able to get your phone replaced. Good to know I'm not the only one here that had this issue.
I also started having this issue, it didn't show up until about a week after having the phone, though. Nice to know it's one of the things covered under warranty that's easy to get worked on, though.
I've had the cpu noise issue on three different Rezounds now, HTC says it's fixable in software. I don't know when we will see a fix though, if ever.
Sent from my HTC Rezound
I'm having this weird issue. When I am in my house and on the phone, people complain that I am "cutting in and out" and that there's weird reception noise. My calls also often get dropped or don't go through - while in my house. Outside my house, everything appears to be working fine (so far). And even in my house, there appear to be levels of issues. I was speaking to someone while I was upstairs and it was fine but once I went downstairs, he complained that he couldn't hear me and I was cutting in an out. I went back upstairs and it was mostly fine. We continued chatting while I moved around the house and he was able to consistently tell if I was upstairs or downstairs based on the call quality. This issue first appeared 4 days ago - never had this issue before in the past 7 months I've had my phone.
No one else in my house really seems to have the same issue - although one briefly complained about some minor issues for one day. Everyone else has blackberrys and has not seemed to have any problems.
I called the phone company (Wind) about this issue on Friday. Since I was worried about having issues during the call, I called them from my landline which is under Bell I believe. I spoke with someone for about 10 minutes and she then transferred me to a different line to someone who would be able to help me. I try speaking to him and he says "Sir, you're cutting in and out." and he keeps having trouble hearing me the entire time I'm speaking to him. Remember, this was on my landline. (Although I should mention, no one else has complained about issues speaking to me on my landline since, though the problem with my Amaze is still apparently present.)
So because of that and the fact that I don't seem to have issues outside, I don't believe that the problem lies with the Amaze or Wind - although I may be more affected by whatever the problem is because of one of the two. I'll probably go to a Wind store at some point and ask them as well (the guy on the phone was no help really) - but I don't know what they're going to say, considering my phone will probably work fine there.
Does anyone have any idea why I would only be having this issue in my house and what it might be? Maybe some neighbors put up something that would mess with my reception? - if so what might that be? Any help with this would be greatly appreciated!
I get poor reception in my house and office as well... And I'm in a metropolitan area. I just wrote it off as a weak radio, because everyone else's phones work fine in same locations
Sent from my HTC_Amaze_4G using Tapatalk 2
Are you on ICS, or did you move to it once you started having the issue? I have fluctuating signals on the ICS radio.
If not, I would call the provider again. It's their problem to solve.
Yea, you have to explain what exactly you are running on your phone..
Rather than JUST look at it as reception issues, think about any new technology you may have bought around the same time you started having issues - new wireless router, new cordless phone, etc. There are many signals besides the frequency devices advertise(cordless phone could be 900-2400mhz, but cause issues on many other frequencies) that may effect your phone but NOT other people's.
If you did upgrade to ICS, and the issues started when you upgraded, it could be the new radio is an issue for you - if it is a deal breaker the best answer is to downgrade to gingerbread till the OFFICIAL ICS comes out, they may make some big changes between the leak and the final official update..
I don't have issues with my cell reception anywhere I go, but I have had calls dropped in a way I never have before - not often by far - but I'll get some weird noises and the call drops. I think it is my phone since it has happened with multiple people, but it doesn't happen often enough for me to REALLY care..
aiwapro said:
Are you on ICS, or did you move to it once you started having the issue? I have fluctuating signals on the ICS radio.
If not, I would call the provider again. It's their problem to solve.
Click to expand...
Click to collapse
Not on ICS and yeah, that's true - I'm just not sure what they're going to do since I won't necessarily be able to show that I have a problem... But I'm still likely going to go to them tomorrow
Silentbtdeadly said:
Yea, you have to explain what exactly you are running on your phone..
Click to expand...
Click to collapse
Yeah, sorry. I'm actually on stock gingerbread - not rooted, not anything, just as it came on Wind Mobile.
Rather than JUST look at it as reception issues, think about any new technology you may have bought around the same time you started having issues - new wireless router, new cordless phone, etc. There are many signals besides the frequency devices advertise(cordless phone could be 900-2400mhz, but cause issues on many other frequencies) that may effect your phone but NOT other people's.
Click to expand...
Click to collapse
Well, this did first start on the day that I got new batteries (Anker) for my Amaze... though I'm not sure why that would make any difference. Also got a new sd card the day before that. But nothing new in my house that should interfere afaik. But I'm wondering if my neighbors got something...
On a side note, I was on the phone today away from my house and the person I was speaking to seemed to hear inteference/reception issues for a moment. But I'm not sure if he really did, considering I was in a noisy place but there is the possibility that this is in fact a phone issue rather than a location issue...
syrenz said:
Not on ICS and yeah, that's true - I'm just not sure what they're going to do since I won't necessarily be able to show that I have a problem... But I'm still likely going to go to them tomorrow
Yeah, sorry. I'm actually on stock gingerbread - not rooted, not anything, just as it came on Wind Mobile.
Well, this did first start on the day that I got new batteries (Anker) for my Amaze... though I'm not sure why that would make any difference. Also got a new sd card the day before that. But nothing new in my house that should interfere afaik. But I'm wondering if my neighbors got something...
On a side note, I was on the phone today away from my house and the person I was speaking to seemed to hear inteference/reception issues for a moment. But I'm not sure if he really did, considering I was in a noisy place but there is the possibility that this is in fact a phone issue rather than a location issue...
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Click to collapse
Okay, if you are on stock, and having issues outside the house, check the battery door(the entire back cover) to make sure each contact on the cover is making GOOD contact - if any of the pins that stick off the phone are bent down too much, or if they are too dirty to get solid contact, that could explain your issue.
A weak signal because of the case would make a more dramatic effect when you go into a part of the house or neighborhood that gets less signal, but may otherwise be okay. If dirty clean it with a q-tip with rubbing alcohol(both the connecting pins AND the contacts on the inside of the case), if not try taking a tiny flathead(for glasses repair) or something similar size/shape and insert it underneath each of the 10 copper connectors and BARELY lift a hair, just enough that it will make a better connection.
I say this because if you messed with the battery right before this happened, maybe one of those connectors got altered/dirty when you put it back together.
That certainly might make sense. I rarely took off the battery cover before getting new batteries and sd card. I will try that, thanks!
syrenz said:
That certainly might make sense. I rarely took off the battery cover before getting new batteries and sd card. I will try that, thanks!
Click to expand...
Click to collapse
The metal tabs are REALLY sensitive, so do be careful, a tiny bit is all it takes.. and thinking about it, the edge of one of those cards for your keychain may be best.
If you look at the pic below you will see the wear marks from taking mine on and off(some were REALLY bad)- bending the tabs up a little bit made better contact and seems to make a big difference. I ordered a new one from HTC(you can replace each accessory for free, check the accessories area for the thread with details, if this helps maybe you should get a replacement?) - either way it can't hurt as long as you don't go too far with it..
I originally read this tip on the tmobile or htc forums(I can't remember), but it does make sense..
So I checked like you said. I sprayed air all over the case and then I noticed that there was a hair sitting right on top one of the bottom connectors... I removed it with tweezers, sprayed some more air and then waited to see the results. (This was two days ago). So far, all my calls seem to be working pretty much perfectly. One person thought that he heard a tiny bit of static at one point, but the majority of my phone calls have been without complaint. So it looks like that fixed it... Amazing what a little hair can do... Thanks!
syrenz said:
So I checked like you said. I sprayed air all over the case and then I noticed that there was a hair sitting right on top one of the bottom connectors... I removed it with tweezers, sprayed some more air and then waited to see the results. (This was two days ago). So far, all my calls seem to be working pretty much perfectly. One person thought that he heard a tiny bit of static at one point, but the majority of my phone calls have been without complaint. So it looks like that fixed it... Amazing what a little hair can do... Thanks!
Click to expand...
Click to collapse
Good deal pretty crazy it was a hair, I would have thought something more substantial than that!
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Antennagate?
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
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Click to collapse
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
sunNsnow said:
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
Click to expand...
Click to collapse
I think there are more than just a few people with this problem. Mine is giving me the same issue. People tell me they can't hear me at all, or I sound like I am stuck in a well, or that I am ignoring them. I've tried a couple of things but to no avail. I believe it has something to do with noise cancellation. I just turned off voice enhancement and voice privacy and it still seems to give me this problem but I am gonna try it out for longer. I am with Verizon. Let me know if you guys have any ideas.
Yes I have noticed that when the phone is right to me ear im ok but a couple of inches away and people say echo or sounds like Im stuck in a wall. I mean weird? has anyone tried a factory reset
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
stevewoodson1 said:
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
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Click to collapse
I have a replacement on the way. thinking it will be the same
We had this problem with the Verizon g2 when it first came out. Tried swapping devices, Sims, and nothing worked. Eventually LG updated the radio which fixed the issue (if I remember correctly).
Sent from my VS985 4G using Tapatalk
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
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Click to collapse
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
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+1
In vehicle bluetooth works every time. I had one case where my wife could barely hear me through the phone (we both have the g3) but all other calls have been fine thus far. Hopefully this gets addressed in the first update.
Still An Issue...
Any update on a fix for this?
I just spent a month calling VZ about how people have trouble hearing us (we have two G3s with the same problem). One was replaced and people still have trouble hearing us.
The SG3 was never this bad with calls.
I have not tried my G3 with the Prius Bluetooth, but on every call so far over Verizon or Google Voice/Hangouts the Voice quality whenever I enquired has been reported to be fine.
The only issue I have noticed is that sometimes when I hold the phone right-handed my finger underneath it covers the Mic hole.
Sent from my VS985 4G using Tapatalk
I have a bad habit of bringing the mic away from my mouth at about a 45 degree angle while keeping the phone to my ear. When I do this, I get reports of the echo / can't hear me. Bringing it back to the proper position seems to correct the issue.
I have an ad hoc solution that seems to work so far:
Use the speakerphone while on the call. Totally obnoxious in social settings, but if you're somewhere private, it works.
Turn off Bluetooth. I did this a couple of time no one complained not being able to hear me.
Speaking to Verizon is pretty much useless. One rep did a fancy dance to say this is a software issue and they can't do anything for me at this point.
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
stang2003 said:
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
Click to expand...
Click to collapse
I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
Rodeojones said:
I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
Click to expand...
Click to collapse
Thanks for the info Rodeojones.
I suspect it is a software bug.
I "think" I can still take out a protection plan with Verizon so I might do that just in case it gets worse.
I'm trying the BT headset exclusively now to see if that helps or changes things. So far nobody is complaining and also when I use the BT in my car, a crappy Jabra Freeway Speaker thing, nobody seems to complain either which leads me to believe that maybe the mic is doing something odd causing the phone to reduce the audio going out or something.
It certainly is disappointing having a top tier phone that has problems making phone calls.
@stang2003
You've described all the troubleshooting steps I've gone through as well. I am disappointed beyond words. I would at least be happy if there was some affirmation from Verizon or LG that this problem exists, but I'm not going to hold my breath waiting for it....
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
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I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
jager420 said:
I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
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Click to collapse
From what I am reading it seems this might be related to Verizon only.
Is anyone having these kinds of problems on a different carrier than Verizon?
I did find a number of threads regarding poor signal strength with the G3. Seems even the EU folks are having these problems.
Maybe both call quality/microphone problems are actually related to a poor radio signal?
Ok, so an entire day using my Blue Ant ancient T1 BT and not a single complaint about fading in and out etc. In fact I was talking to a person on BT and it was fine. I disconnected the BT, did not move the phone which was right in front of me, put it on speaker and within a couple of minutes he was claiming he couldn't hear me, fading in and out etc. I switched to regular ear (no speaker phone) and same thing with fading in and out. I went back to BT and talked for about 10 additional minutes and it was fine.
My preliminary conclusion, and it's really too early to tell, is that it's somehow related to the mic in the phone as BT doesn't seem to have the problem.
Can anyone else confirm this?
Test with BT and see if you get complaints from people on the other end that you are fading etc.
Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
theprince1991 said:
Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
Click to expand...
Click to collapse
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
eumanoid said:
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
Click to expand...
Click to collapse
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
theprince1991 said:
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
Click to expand...
Click to collapse
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
eumanoid said:
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
Click to expand...
Click to collapse
Ooft they are very expensive, not sure if I can endure such a hit on my bank account . I appreciate good audio quality. At home I use Grado SR225i's with Little Dot 1+ amp and I love it... Not tried a headphone more than I like that combination. But when it comes to earphones I don't really care about quality because I know I won't get anything close to the grado, the Sony earphones that came with my Z1 Compact are more than good enough but, of course, it's not wireless.
eng3 said:
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
Click to expand...
Click to collapse
I've read a few threads were the Z5 was having trouble connecting to bluetooth in people's cars etc but I think my issue is with the headset because it doesn't actually work with any other phone either
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring.
I use a sbh52, and it never quite worked right with sony, but I think that was mostly due to the data channel stuff and how it interacted with the app for email alerts and other socket stuff that uses raw serial protocols to communicate. I've at times had 4-5 different serial devices attached to the phone, and none of them are happy when doing so. The radio seems to become selective about who is actually working at a time, but the upstream consumers at the bluez socket layer seem unaware stuff isn't working.
I got a non-sony phone, a sharp aquos, and using it with my sbh52 without any sony software, and only that - it rocks actually, range and all. I felt a little bit bad I used to talk so much crap about it.
My biggest telltale of bluetooth serial dysfunction with my z1c was my google glass, which works entirely as both a persistent tethered device via bt, and a headset device. Data for glass via bt also refused to work if I disabled the headset kindly, so in other words bluetooth dysfunction ruined usability when mobile. Now I tether my glass to my tablet data that does no other bt, and seems to work pretty dandy.
It seems more of a bluetooth stack issue as a whole, either between google and/or firmware vendors, and if my z5 gives me issues too, I'll just need to find a more "dumb" headset.
---------- Post added at 10:31 AM ---------- Previous post was at 10:26 AM ----------
I started watching catlog (log reader) when using my glass and headset troubleshooting, and would suggest doing so too.
I would always see "innocuous" looking messages about the bt, but nothing seemed to ever really "break". I'd see disconnects and reconnects, when one device or the other wouldn't/couldn't connect, seemed at the radio level though as the headset would just give up trying to connect.
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
Late reply guys sorry.
mbutash said:
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring. .
Click to expand...
Click to collapse
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
hazeem89 said:
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
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I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
ady_uaic said:
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
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Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
theprince1991 said:
Late reply guys sorry.
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
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Yes! My SBH52 was absolute crap with my z1c (random disconnects, sound levels, just never connecting), with a Sony original rom, Cyanogen10-11, any kernel/rom I tried. With my z5c, my SBH52 works dandy, even with the sony app installed for the data link, as well as my SBH60's that came with the z5c as a Clove special. Need to resurrect my jawbone, everyone hated it I spoke to prior, now I'm curious about it too.
Oddly, my friend just upgraded too, didn't want to spend the extra for a z5c, so got a used z3c instead, and has a lot of issues with his bluetooth as well. Mine was more disconnections, devices fighting over connections, but his seems to be just simple horrible quality, like noise entering in when used, so not sure if it's bad software or bad phy bt chip or a bunk build.prop on it. Sound always required a lot of tweaking on my z1c, it was useless without root and hacking to fix the crap sony rom build or a *good* 3rd party rom, so maybe it as well.
Range-wise, I've used the SBH52's with my phone upstairs on my desk, and walking downstairs about 30 feet away and through a hall/wall. The SBH60 has much less range I've found, 20 feet away and down the hall same level codec sound comes unglued.
theprince1991 said:
I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
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I don't ever use stamina modes... My battery life is/was always crap on my z1c (~6-8hr), as I collect a bunch of push imap accounts with aquamail, multiple gmail accounts, lots of system level apps, so it's almost expected my battery life to be nil. I've been a bit more pleasantly surprised with the z5c with most everything from my z1c loaded (~10-15hr), the battery life is still better, but the z1c was also ~3yr old with original battery.
theprince1991 said:
Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
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They *did* have the whole headphone connection issue on the z3c, really don't know how much of those sorts of things come down to maybe bad connectors internally. Doesn't seem to matter if you're apple or sony, us or china, sh*t happens.
My only impetus for upgrade was I noticed I had some discoloration on my z1c lcd, and my phone now had a noticeable curve in the middle (think lg flex) after apparently sitting on it the wrong way, so replacing it before it just died was key. So far I'm happier with the z5c. as thus far "everything works", including sound levels that were always an issue with the z1c too (bad Sony), and especially bluetooth function. The fingerprint reader unlock convenience is awesome, and I'm looking forward to trying payments with it. I came across the z5 drm restore now, so it's rooting time, and it's going to get even better once I can remove nauseating ads with an adblock means, and using xprivacy again since since disables app privacy (gee, thanks big brother).
Has anyone has problem when listening to music using the socket built into the main unit, sometimes whiles listening to music, the sounds seem to move to the left with the left side being louder, not sure if it's the socket or the some problem with the sound chip, but moving the plug of the headset is not the cause of the problem, but you need to pull the plug out and insert back in to get the sound normal.
sometimes just pluging the headphones in also cause the problem.
Yessss! I thought it was my headphones!!!
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
jreed3786 said:
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
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I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
kms108 said:
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
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Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
jreed3786 said:
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
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my first had scratches on the silver line on the case, second had a white burn mark in the screen, and can be seen with all colors, this is my third one, not totally perfect, but I have the advantage of checking the unit in store for problems including dead and bright pixels, but the sound problem was only noticed a few days ago and I thought it was my IEM, but it happened a few times, I should have my B&O unit soon, but this problem should happen whether its hardware or software wise.
I just had an issue with the FM Radio - it kept saying headphones not plugged in! I pull them out plug them back in, and it was OK again! I am using my G4 headphones too so even the same make!! I hope I don't need to return it GRRRR
@jreed3786
I got a replacment phone yesterday, at first I though it ok on this unit, but the problem is there and it's on they same song file, therefore I think the DAC actually can detect this problem that may be it related to the actual file, could be a bad conversion causing the phone to perform like this.
that being said, I have a DSD file that starts to buzz when it reached the end of the song, it happens on the V10 and now the G5, and the time length on the file shows like -9206:-30, whiles played on other units it's ok.
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
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I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Headphone jack issue and more
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
kms108 said:
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
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Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
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that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
krisbmeyer said:
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
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I think your problem is a different one altogether, so is the second unit ok.
kms108 said:
I think your problem is a different one altogether, so is the second unit ok.
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So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
krisbmeyer said:
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
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Hope you get a good unit, I've been through like 9 units, thats includes instore checking and two units I took home, the second unit I have now without any problem.
all sorts of problem, not just the sound.
kms108 said:
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
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Hmm. Very interesting. Thanks for the info. I did see many complaints with DAC on G5.
Sent from my LG-H820 using XDA-Developers mobile app
Exact same thing happening to me, will pan most of the sound over to one side making one ear quite loud and the other quiet. I find if I pause, switch to another app, than back to whatever music app I was using it usually resolves the issue. Hoping the B&O module helps but doubtful considering this seems software related. I'll probably just deal with it this way.
I have the Same issue via aux. Restarting Poweramp mostly helps
Sent from my LG-H850 using XDA Labs
I bought it yesterday
Headphone jack is very very loose. I tried to different earphones.whenever i touch headphone jack headphone gets disconnected. Any one with this issue
Only problem with mic enabled headphones
Same problem though my normal headphones work fine. When i use my headphones with a mic it only plays the right channel. I have not always had this problem but seems to be lasting a lot longer today. Normally fixed itself in 30 seconds but has yet to. I tried restarting phone with headphones in, then again with them unplugged. Havent found a solution. Does the B&O module work?