Honor 7 - hotmail settings - Honor 7 Q&A, Help & Troubleshooting

Apologies for the low tech nature of this problem. I'm getting an error message when setting up my hotmail account on my new Honor 7. It's telling me that "POP3/SMTP service is disabled. Enable the service and try again." How do I enable this service as I cannot see anything in settings? Thank you

I'm getting the same issue, have you had any luck with the set up?

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Gmail issues with dcd's 2.3.1

I can't send any email. I had 1 message send on thursday somehow but nothing else gets out. My settings are configured properly but for some reason every time i try to send a message via email I always get the error saying i have no connection or my settings are wrong. anyone else have this problem or know how to fix it?
edit: Solved. Turns out I had my gmail account settings added through an OEM I made and there was something wonky in it. I deleted the account from the phone and re-added the account manually (without allowing it to auto-detect settings) and it works fine now. I find it strange that the problem also affected other email accounts that were using smtp.gmail.com to send out but doesn't now... odd.

I cant access my Sky email through the Hero - Help!

Hi
Just received my first HTC handset (Hero on T-Mobile) on Friday and really liking it.
However, while I have set up my Hotmail ok, I cant set up my Sky email on it
I have enabled POP on my account and I enter my email, username and password and configure the POP settings with Sky's pop address (pop.tools.sky.com), SSL and set port 995. When I click next and it tries to verify the info it comes back with "authentication failed, please verify Username/password".
I know the password is correct! I have tried the username with and without the @sky.com bit but still get the same error.
Having done a quick search, I have found similar problems and have tried a factory restore and an email app (k-9) but still no joy.
If is probably something obvious but I have no clue what to do! Any Help??

[Q] Doesn't work Gtalk

Hello.
Yesterday I have received a new phone - Motorola atrix 4g AT&T.
I still at all haven't received an unlock code, but i use it for internet surf. I was registered motoblur account. And i tried to download any free software from android market, but all what i see it's status bar - Starting downloading, and nothing more happens.
I'm going to main menu and tap on the GTalk( name on the screen "Talk") application, but this doesn't want to work, he said to me - Could not connect to server. Will retry shortly.
pls help me, i don't know what i need to do for get a working Gtalk, i have gmail account and i was recieved all my mails and contacts, i activate sync in Account menu.
I in shock, it my first phone on an android, and I can't normally use it.
p.s. Sorry for my bad english.
I believe, that only members of this forum can help me.
Just to check, you re connected to wi-fi correct?
if yes then maybe try to add your gmail account again?
When I first received my atrix I had issues when trying to download apps. The wireless connection would cut out, but it would still look like it was trying to download. Try a reboot and see if that fixes the problem.
Yes, my wi-fi connections is correct, because i watched videos on youtube and surf in internet.
And i'm tried re enter gmail account, and nothing i create a new gmail account but the result hasn't changed.
I'm try to use this system code *#*#8255#*#* and i click "Send heartbeat to server" and was get error - "The application Talk(process com.google.android.talk) has stopped unexpectedly. Please try again."
Wa da f... ?
My phone is unlocked, and i have adjusted the Internet from the provider of communication. But it's not help to me

Internet Connectivity Issue

Hi,
I have a problem in moto e....I am using airtel services and I asked for the mobile office setting from customer care.
They have sent multiple times but I didn't receive the settings through msg and received only txt. msg.
I contacted customer care for this.They said there will be an option in message setting like configuration message, from there we can able to get the mobile office settings.
But I can able to find that option...Kindly help.Thanks in adavnce

Couldn't connect to server

My email app say that it "Couldn't connect to server" when I try to access my gmail. How can I fix that? Thanks for your answer.
[email protected] said:
My email app say that it "Couldn't connect to server" when I try to access my gmail. How can I fix that? Thanks for your answer.
Click to expand...
Click to collapse
You have to connect the phone to internet..
mikeazores said:
You have to connect the phone to internet..
Click to expand...
Click to collapse
My phone is connected to the internet.
[email protected] said:
My phone is connected to the internet.
Click to expand...
Click to collapse
I'm assuming you have internet connection using other applications except Gmail. If this is the case, it could be some sort of permission problem on the gmail app. If you do not know how to set/review permissions in Huawei, you should google it. I (still) do not have the phone to guide you...
mikeazores said:
I'm assuming you have internet connection using other applications except Gmail. If this is the case, it could be some sort of permission problem on the gmail app. If you do not know how to set/review permissions in Huawei, you should google it. I (still) do not have the phone to guide you...
Click to expand...
Click to collapse
My gmail app works fine. Only the email stock app does not work when I try to connect it to the gmail.
Have you enabled pop/imap access on your gmail account? Official gmail app users their own protocol. Other email clients uses pop/imap standard protocols, but you need to have them activated to work. You can set in desktop gmail settings via browser.
I did and my email on the mate 9 works fine. However I found out that one of the wireless network setting for my mate 10 was set to "sim" when I change it to "peap" then my email app works fine. Thanks for your reply.
[email protected] said:
I did and my email on the mate 9 works fine. However I found out that one of the wireless network setting for my mate 10 was set to "sim" when I change it to "peap" then my email app works fine. Thanks for your reply.
Click to expand...
Click to collapse
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
shadow78 said:
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
Click to expand...
Click to collapse
That setting only appears in the wireless settings when I try to connect to a secure network that requires me to provide an identity and a password. To tell you the truth I have a hard time to find that setting myself. In my case I notice that when I try to connect (using wifi) to the secure network of csula and calpoly pomona that require me to provide an identity and password, my mate 10 just skip the steps that I need to provide an identity and a password and try to connect to the network. Obviously it could not. Only in these cases then I see the settings that I can change from "sim" to "peap". Then my email app works. I am sorry that I cannot explain clearer. May be some expert can show you to get to it better.
shadow78 said:
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
Click to expand...
Click to collapse
I attach the screen shot where you can change the EAP method:
[email protected] said:
I attach the screen shot where you can change the EAP method:
Click to expand...
Click to collapse
Thanks for providing the screenshot. Looks like I had a different issue but luckily I managed to solve it however it took me a few hours to read 100s of unrelated forums..
As I mentioned above I am using 2 step verification for google but not yahoo. Looks like both service provider have an option within the settings where "a less secure application access" can be allowed.
This managed to fix my yahoo account but I still had to generate an app access password on my google account as it had 2 step verification. Anyway, its all done thx for your help
[email protected] said:
My phone is connected to the internet.
Click to expand...
Click to collapse
I had the same error message and found that I had to change the settings for IMAP and SMTP for the email I was using for example the phone auto filled it as Hotmail server settings when really it's actually outlook settings. because Hotmail changed to outlook.
hi.I have problem with hicare.cant connect to server.

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