Facebook app problem - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello guys I have an annoying problem on my S6 Edge, I play a video, then I press the HD button, and the videos stops and will not play again, the video is just loading, my girlfriend has the same problem on a Galaxy Grand Prime. What's wrong? What to do?

My Hudl 2 tablet does the same. It's a problem with Facebook's app not the handset. Wait for them to update the app and see if that cures it.
But don't forget, HD will take much longer to load.

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[Q] Very Weird Problem

Hi guys,
I just got my tab 10.1 yesterday and I have a weird problem. It's a 16gb, wifi only edition but my problem is with youtube.
When I got through the stock browser and go to youtube all the videos play at a very low quality but when I go through the youtube app itself they play in HQ without an issue. Matter of fact HQ is the default on the youtube app.
Can anyone please help me out here with what I'm doing wrong.
Actually guys I think I might have found the problem and it's youtube itself?
Reference:
http://www.google.com/support/forum/p/youtube/thread?tid=1f3400abed0c0a51&hl=en
"Hey everyone,
We're looking into the issue of a missing HQ button when viewing m.youtube.com on tablets. I'll update this thread when I have more info."

Browser and YouTube hangs

Hey I experience hangs in browser every 5 seconds. Its unusable. YouTube also. And loading time for stock apps is awful. I mean Settings stays black for 5 secs. Thats my only issues. Someone know how to solve this or i am going to RMA it.
dear friend,
i was having the same issue then i download youtube app taking from Galaxy tab 10.1 and its work great.
Hmm maybe a other browser
Sent from my Optimus 2X using XDA App
When switching to full screen with the youtube app OR in the browser flash plugin, flash stalls and there is no other way than to force close the apps.
Sometimes it even leads to a reboot.
German ICS Prime here (.11 build).
Same problem here, youtube stops and buffers lot on HD videos.

Youtube app never fully buffers a video

Hello, recently (like android 4.2) youtube has decided to stop buffering videos whenever it feels like it, which means the video just hangs when it gets there with the little buffer wheel spinning. Sometimes it will continue to load the video after it stops, but most of the time it just locks up the whole app and you have to force close it and re-launch it. I have tried clearing app cache and data and what not, but nothing has helped. I even tried turning off wifi optimization, but that didn't help either. I thought that maybe it was my ISP, but the same videos in the browser play just fine with no buffering at all. It seems to do this regardless of the length of the video. I get about 30mbps down and 5.5up when I run speedtest on my tablet, so I don't think it's the connection that's causing the issue. I should also mention that this happens regardless of quality. It will load relatively quickly to a certain point, then just never buffer again. I fear the only way to resolve this issue will be a factory reset.
This Reddit thread solved my YouTube issues. I have fios, fyi.
http://www.reddit.com/r/technology/comments/13kmvd/have_time_warner_internet_but_can_barely_stream/
Edit: oops this apparently.might be a problem with the new YouTube app.
Sent from my Nexus 4 using Tapatalk 4
I get this! All started when I upgraded to android 4.3! Its highly annoying, and the only way. I have found to fix it is to kill the YouTube app, find the video and place you where at, and then go from there
I also had this issue before the YouTube app was recently updated
Sent from my Nexus 10 using Tapatalk 4
I'm having the exact same issue! I might get it to play one video and the it buffers constantly. Anybody else have this issue? I'm running stock 4.3 uprooted. YouTube works fine on my s4 and laptop, but hangs on the Nexus 10!
Sent from my Nexus 10 using xda app-developers app
Happens on my moto x too.
Sent from my XT1056 using Tapatalk 4
Can also confirm on Nexus 10.
-------------------------
My devices:
Nexus 10 - Stock Rooted
Nook Tablet - CM10.1
Same problem here.
You don't have to force close youtube by the way, simply pressing the home button and going back to youtube afterwards does the job for me as well.
I hope they will fix that issue soon
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
methodz said:
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
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Try an app called "Viral' from the playstore. I started using it as it can play YouTube music videos in the background while I'm using some other app. Recently I've been having issues with the default YouTube app and discovered that Viral did not have those issues. It may be worth giving it a try. I'm using a 4.4 custom ROM linked in my signature so your mileage may vary.
The issue I'm having is YouTube stops half way through a video and simply will not continue playing that video from the stop point, even after a reboot. I can play another video but it too stops half way or so in.
The YouTube app isn't NEARLY as good as it should, I'm still enraged and disgusted about the fact that the YouTube app on iPad is so MUCH better than the Android one, it has gestures to let you toggle full screen , it has pull down to refresh on lists (like the pull down to refresh on the gmail app), if you exit the app and come back, the video you were playing doesn't have to be rebuffered again (it keeps a few seconds buffered so you can watch the video quickly) AND worst of all, the iOS app lets YOU choose the resolution of your stream, what you get isn't an HD "on" and "off" toggle, you get proper choosing, like on the website, you get to choose between 240p, 360p, 480p, 720p AND 1080p, HD on our app is 720p, not 1080p, actually Google disabled the option from all android apps.
After that update I lost a lot of faith in Google, no wonder the iPad has so many more high quality apps, if you want devs to take you seriously, then YOU should give proper support to your devices, 1080p streams should have been available ever since our N10 was released, this **** is just unacceptable.
Thanks @3DSammy for the tip about the Viral app. :highfive:
Well, I figured out the issue, but not a fix. I think it's tied to comcast's router. I set up an old linksys with a broadcomm wireless unit as a repeater and I haven't had a single issue since. Numerous router resets and devices restores did nothing. It doesn't make any sense though because it only happens with the YouTube app, but same settings and everything I was able to watch a video completely on my nexus 10 on the repeater that I could not get through on comcast's router/modem(Aaris unit). It's strange though because my repeater connects wirelessly to my comcast router, so it goes nexus 10 to linksys repeater to comcast's router. It could be a security issue I guess, but I didn't look into it.

[Q] Z4 tablet crashes when playing video

All,
I need help with my brand-new Sony Z4 tablet: it crashes 90% of the times I play video!!
This happens regardless of the app used to play video, e.g. in YouTube as well as FX Media Player or Google Photos or even Sony's own "Videos" app. The crash happens right away before any of the video shows up. The screen goes black, the LED blinks 3 times short and then once long and the tablet goes into reboot (Sony logo, Android logo, wait, then home screen).
What is wrong with my tablet???
My tablet is the SGP771 (Z4 tablet LTE but no SIM inserted as I work with WLAN only), Android 5.0.2, build 28.0.A.7.24. I am running Action Launcher (not the Sony launcher) and have disabled some of the bloatware on the tablet (Sony apps, Gmail, etc).
I would greatly appreciate if anybody can help me with this as this is VERY ANNOYING!
Thanks! Martin
Maybe some of the bloatware you disabled is actually needed to play videos, I don't know.
Mine doesn't play videos on FB
Sent from my Nexus 6
Got no issues with avi, mkv and mp4 movies ranging between 600 and 3800 MB using MX player pro. Neither with YouTube via app or web nor videos in Google photo app.
SGP712 and 28.0.A.6.2. Sony launcher, uninstalled Sony apps which could be uninstalled, left rest. No modifications otherwise.
Maybe try resetting the tablet to factory values and see if the issue still persists.
same here, latest updates installed (Android 6.0.1)
it should not be caused by apps but more likely by kernel/drivers
I have a variation on this. Every once in a while I'm unable to play YouTube videos or GIF(V)'s/MP4's from within Relay Pro (Reddit client app). It says 'Playback failed.' (Relay) or 'There was a problem while playing. Tap to retry.' (YouTube). Rebooting the tablet fixes this...
jelbo said:
I have a variation on this. Every once in a while I'm unable to play YouTube videos or GIF(V)'s/MP4's from within Relay Pro (Reddit client app). It says 'Playback failed.' (Relay) or 'There was a problem while playing. Tap to retry.' (YouTube). Rebooting the tablet fixes this...
Click to expand...
Click to collapse
Me too, but it was on the stock ROM, with every stock ROM from 5.02 to 6.0.1. With cm, no problem with YouTube at all.
Had this issue with unlocked bootloader on Z4 tablet, there is a working solution in another thread: http://forum.xda-developers.com/xperia-z2/help/video-playback-issue-t3290793

Can't play videos.

Hello, i have an E5823 unlocked bootloader and rooted on marshmallow 6.0.1. I have installed xposed and framework version 86. I only have one problem, a pretty big problem. I can't play videos. In youtube "There was a problem while playing tap to retry" and how many times i press it doesn't matter, the video won't play. In twitter "playback error" in reddit it doesn't say anything but it just loads forever and never plays the video. In instagram i can't watch videos either. And sometimes i can't even record video. A fix is to restart but it lasts for like 5 minutes and then the problem is back. This is really frustrating.
hey there... i had this problem too, i`m still on 6.0.1 with unlockded bootloader and rooted.. i reinstaled another kernel and the problem was solved! hope it helps
jonasdundrar said:
Hello, i have an E5823 unlocked bootloader and rooted on marshmallow 6.0.1. I have installed xposed and framework version 86. I only have one problem, a pretty big problem. I can't play videos. In youtube "There was a problem while playing tap to retry" and how many times i press it doesn't matter, the video won't play. In twitter "playback error" in reddit it doesn't say anything but it just loads forever and never plays the video. In instagram i can't watch videos either. And sometimes i can't even record video. A fix is to restart but it lasts for like 5 minutes and then the problem is back. This is really frustrating.
Click to expand...
Click to collapse
fix is here
http://forum.xda-developers.com/showpost.php?p=64763489&postcount=4
Sent from my Xperia Z3 Compact using XDA Labs
Infy_AsiX said:
fix is here
http://forum.xda-developers.com/showpost.php?p=64763489&postcount=4
Sent from my Xperia Z3 Compact using XDA Labs
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Thank you so much!

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