Orignal software restarts phone random - Sony Xperia M4 Aqua

Hi
I have Sony M4 8gb and it random reboots. Right now there is stock firmware (latest) but still restarts. Is there any fix?

bussekas said:
Hi
I have Sony M4 8gb and it random reboots. Right now there is stock firmware (latest) but still restarts. Is there any fix?
Click to expand...
Click to collapse
That thing happened to me too. There was some water inside the phone because I thought it was water proof (it wasnt anymore). So u can try do dry it. If that doesn't work or u know its not wet just flash new software.

M4 should be waterproof but i dont have tested it jet. i have latest firmware also but is there any another good idea how to fix random restart or how to trace it to understand what make so?

Yeah it should be waterproof but somehow water got into the phone and thats why my phone rebooted randomly. Almost anything can make ur phone restart randomly so its really hard to trace that failure.

i dont know what i did but i replace sd card and move some apps back to phone. one day i have not seen yet any restarts.

recently i send my phone to sony center because my phone stuck on the sony logo.then, after they do the repair,my phone restart it self when i not using the phone and sometime when i about to use it,it hang for a split second and it restart too.anyone have fix to this?? the sony center is far from my home,hope you guys might help me:crying::crying:

Related

dead x10i

my x10 die suddenly, there was 94% battery left, not plugged out long, few hrs later notice phone was off,and it will not power on again, press power to try to turn it on all it does is vibrate and that's it.
tried to flash stock 2.1 back on but not sure if it did anything, took over night or flash tool to finish, still no boot after that, press power and it vibrates that's all, sometimes it doesn't even vibrate, battery is good, works fine in another x10, put a fully charge battery in it and same result.
anyone know what happened to it?
was running eternity 3a rooted with DT.
I'm going to have to send that in for warranty, hope they won't find anything on it and void the warranty.
Was the phone quite hot at the time or heating up when trying to boot?
Remove the battery for a minute or so and try flashing with SEUS.... Check if battery is hot
sharathx10 said:
Remove the battery for a minute or so and try flashing with SEUS.... Check if battery is hot
Click to expand...
Click to collapse
That usually does the trick. Unplug battery for 1 minute, reinsert it and try again.
That heating problem is present in X8 too... While tethering is enabled phone gets very hot and if you don't act phone will freeze...
do you have a SD card inside. Might be a bad SD card try taking it out and booting it. Happened to me before.
blagus said:
That heating problem is present in X8 too... While tethering is enabled phone gets very hot and if you don't act phone will freeze...
Click to expand...
Click to collapse
Hi, just wanted to jump in and ask a few questions about this situation.
Do you always experience this issue? How long before it freezes? What "act" are you doing to prevent freezing? Does the phone work normally afterwards?
Hope you can help me out with some answers, I want to look into this.
instead of starting a new thread,i'll post here..
i have this restart problem..
Before this i try to fix my friend X10.. after many tries and a month acctually,i give up..
Now one more of my friend gave me another X10 which have the same problem..
Problem:
The phone will boot but after several minutes it will auto shut down and when i try to power up no vibrate and stuck at black screen.
when i pull the battery out and on again it vibrate and boot.just after boot animation it will shut down again..
Solution that i have tried so far:
Update with SEUS.
Send to profesional phone service to downgrade to 1.6.
Upgrade/flash with flash tool with GENERIC
Upgrade/flash with flash tool with X10_1.0_SE_StockRom_MultiTouch
Wipe user data in flash tool & x recovery
after several tries i got it work and i root and install x recovery.
Flash from xrecovery with custom rom Eternity.build003a.signed
format memory card.
Change battery.
All the solution i've tried doesn't make the problem dissappear.
anyone have ideas or solution?

[Q] I would give anything for help X10 mini pro loop

Hi guys,
I have a problem with my x10 mini pro. There are some similar posts here but nobody exactly describe what is happening to me. So my problem:
One day i have been in subway, phone working properly everything fine. THan suddenly 3G icon has disappear and wouldnt go back. So i decided to restart the device. But since i turned it off, i cannot turn it back on again...
I have tried to take out the simcard, take out mempory card, multiple time reflash by SEUS but still cannot turn it on.
I cna charge the phone with no problem, i can flash it with no problem, but i cannot use it at all.
When i press power button, phone shortly vibrate as he is turning on, than display get a bit brighter (not white, just lights up its easy to notice from profile). and than after few seconds get black again. And like this it continue until it drains battery, only without vibrating. every cca 5 seconds display light up and than get black again. So i guess its rebooting all the time. I have tried all tricks like pressing power+home button, still nothing.
I think i just need really wipe out the whole phone and flash it again. Is it possible somehow? I feel like reflashing by SEUS is not real hardcore flash, is there anything stronger i can try?
I am willing to try anything if anybody has an idea, since its not working anyway so i dont care what i try.
Thanks for advices !
try binary's flash tool, it helps every out. use it in the same way you would SEUS
http://forum.xda-developers.com/showthread.php?t=826455
Dan53 said:
try binary's flash tool, it helps every out. use it in the same way you would SEUS
http://forum.xda-developers.com/showthread.php?t=826455
Click to expand...
Click to collapse
I try this already... Still the same
Try to flash 1.6 back.
I had the same problem, didnt ever find a way to fix it so had it replaced under warrenty. may be your only way on this problem im afraid.
I tried 1.6 - didnt work
Problem is that i have no warranty.... I just gave it to my friend who is going to singapore, she knows some official SE shop, so maybe i will get it fixed, but im not sure if it wont be for the same money as new phone...
Well the phone is under a year old so it will be covererd under se warranty unless they think you broke there warranty in any way. I would flash it back to your original FW before having it looked at and wipe your sd card.
I bought it in chinese market (Its not a copy) without any receipt or anything, I dont think so they will took it as a warranty. I have done all of this. Flashed to my original FW, wiped everything, nothing works...
did u try SEUS ?
is your phone getting detected via SEUS in flash mode ? what happens when :
1. Take off the battery for 30 secs
2. connect the phone to usb
3. Power on the phone with back button pressed.
if SEUS detects u should be able to flash it. The flash tool also should be working.

x10 turns off freaquantly

hello. i have i problem with my x10. it turns off and restarts just from nowhere. what would fix this ? i dont have any warranty on it. software update didnt change anything..
plz help. i dont want to break it. i would be very happy if someone would help me with it..
is it just recently?
did u install any apps?
this happened to me b4
bt it was some apps tat was makin it restart
try reset
yes, but all of apps are deleted. and what kind of reset ? and yes it's really recent. and i can't even use it normaly.
giederius said:
hello. i have i problem with my x10. it turns off and restarts just from nowhere. what would fix this ? i dont have any warranty on it. software update didnt change anything..
Click to expand...
Click to collapse
Backup with Titanium and try to reinstall from scratch with SEUS.
phone is not rooted, and i can't do it. so there's no way for me to get titanium backup.. or is it posible to put Titanium backup into non-rooted phone ?
if i dont care about what's inside in phone. should i do the backup with titanium ?
restarts
I had a similar problem before with my X10i. It would restart and couldn't turn it back on again (stuck at start up screen). I returned it for warranty, to keep it short i argued quite a lot with them and in the end got new x10. Aperently it was motherboard problem (they were trying to persuade me it is just a software problem so they just reinstalled the software, and gave it back to me, but it was still restarting).
I know this doesn't really help you with your problem, but i just wanted to post my experience with my x10
spliterST said:
I had a similar problem before with my X10i. It would restart and couldn't turn it back on again (stuck at start up screen). I returned it for warranty, to keep it short i argued quite a lot with them and in the end got new x10. Aperently it was motherboard problem (they were trying to persuade me it is just a software problem so they just reinstalled the software, and gave it back to me, but it was still restarting).
I know this doesn't really help you with your problem, but i just wanted to post my experience with my x10
Click to expand...
Click to collapse
thx, i hope i wont get this motherboard stuff.. couse it wouldnt be cheap..

[Q] HardBricked Xperia X10 Mini Pro, asking for a help?

I'm kindly posting this question to help my friend's X10 Mini Pro.
The phone is hardbricked two times, the first one is we accidentally flashed the wrong .ftf file on Flashtool last month and sent to repair center, it came back to life. The second one is that the phone did not power on after turning it off (happened almost 1 month after the repair). So here's the problem:
So the phone vibrates shortly everytime I'll try to turn it on but there are no signs of led and screen to lit up. The good news is the computer (I'm using Win7) recognizes the phone when I connect it but a couple of seconds, it just disconnects and reconnects again sometimes it just normally connects with no interruption. I tried to flash back to stock using Flashtool (the .ftf file)
According to the message log, it successfully flashed so I disconnected it and turned on the phone but still, it just vibrates and the screen did not turn on. Tried Sony PC Companion-failed I don't know if the bootloader is STILL unlocked after the repair because I unlocked the bootloader before the first hardbrick event happened. So I'm thinking about what if he accidentally accepted an OTA update? maybe that's the reason of being hardbricked? what do you think? I really appreciated your help
Hi ,
You tested another of kernel? Probably, is a bad question, but, can helped with solveding your problem...
GAMELASTER said:
Hi ,
You tested another of kernel? Probably, is a bad question, but, can helped with solveding your problem...
Click to expand...
Click to collapse
Nope I don't tested any kernel yet because it might give me a big problem than this situation
JovieBrett said:
Nope I don't tested any kernel yet because it might give me a big problem than this situation
Click to expand...
Click to collapse
:/ You have only one solution: repair.... The reason of the problem is[probably] new chip with Hard Secure, when you a hard bricked your phone...
GAMELASTER said:
:/ You have only one solution: repair.... The reason of the problem is[probably] new chip with Hard Secure, when you a hard bricked your phone...
Click to expand...
Click to collapse
Omg again

[Q] Sony xperia boot logo on and off

Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
no..
heinrich.himmler said:
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
No friend...its not rooted
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
No use
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
After 3 hours phone booted normally...worked for 6 hours..
again touch is not working...again stuck at boot logo (comes and goes)
Try the solution I gave above
Sent from my SM-G530H using XDA Free mobile app
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
hey i have this prob. too i tried to flash recovery.img and it bricked. im trying to do what you say but phone vibrates once then triple a sony logo comes and closes i need help please ((
sureshkadiri said:
Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
Click to expand...
Click to collapse
Did you fix it? same as me :crying:
inspektors said:
Did you fix it? same as me :crying:
Click to expand...
Click to collapse
Download flashtool, flash http://forum.xda-developers.com/showthread.php?t=2489955
Set it up correctly and instal;l the drivers.
Download the ftf file for YOUR DEVICE, use this http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142 ,or the last tab at the top of the flashtool.
Once you have found it, click it and download it by clicking it on the far right, make sure unpack automatically is checked.
Let it download and then flash tool will assemble it as the ftf file for you, and it will be in the correct folder. Cick the lightning button and select flash mode, select the ftf file that should apear in the list.
Folow the on screen instructions, it will take a while to flash, once finished it will say "unlug and reboot phone£
Do that and your done.
Cant fail with the flash tool
Let me know how you get on. Goodluck.
is your display ok (no small hairline cracks UNDER glass)?
I did all from your instructions and even try repair option in PC Companion but, had no errors but my e2303 remains stuck on the Sony logo (looping). I bought the phone online second hand and it arrived like that. I did bootloader unlock procedure in flashtool successfully and when i run it again it offers relock now so i assume it was good. However, if i try sony official bootloader unlock instructions via adb, i get error. I guess it's debug over usb and unknown sources related but since i can't boot to system there is no way to check that.
I'll mention i did try several ftf versions and all flashing went without errors (as with pc companion repair) but no result. Did i got scammed totally (i know i am as the phone should be working) and bought a phone that even can't get repaired?
Help guys
Do you have deleted or disabled my Xperia app before unlock? Maybe beacause this. I read when unlock and active my Xperia, phone is like paperweight
I got the phone like this, stuck on Sony/Xperia logo so i don't know what happened and what is the cause
Hi,
Apparently this is a more frequent issue than I'd have thought.... A relative of mine brought me his M4 Aqua e2303 with the same symptoms: it tries to boot, shows the Sony Logo (Xperia on the bottom of the screen) and it just loops. Screen goes off-then-on and the same thing. I've tried EVERYTHING. Bootloader was locked, so as a desperate measure I even unlocked it via Flashtool. First I tried Sony PC Companion App and automatic repair. It went smoothly but the phone was still stuck, then I flashed the last ROM via Flashtool. Again, everything went OK, but the phone was still stuck. I flashed a different ROM, the European Press version, since it's a little bit older, and suddenly something changed. The boot sequenced advanced from the Sony Screen to the waves screen, even with the music, but it just freezes and reboots itself 3 or 4 seconds after the blue-ish waves screen appears and the melody starts playing. Fastboot works, and I even pushed a custom recovery image. It boots, works, touchscreen and everything, and I can wipe everything (which I even did) but to no positive result. I've read about theft protection bricking some M4 Aqua phones, but this one had a locked bootloader, so it's out of the question (I think)
I'm absolutely dumbfounded... the only thing that comes to mind at this point is a hardware failure. My relative got the screen replaced, but everything was working fine after that, so I guess some cable/ribbon/whatever could get loose over time? Any idea?
I've learned a lot reading this thread and XDA Dev generally. Thanks, guys, great community.
hi,
i got to this problem too - M4 E2303:
1) unlocked bootloader
2) played around with the infinite possibilities of an unlocked bootloader.
3) killed android one way or another (debloating by hand, etc) - but it all worked again, thanks to the custom recovery
4) repeated step 3 a few times, until i liked the result
5) when creating the backup in recovery mode, the phone overheated constantly - so i submerged it
and this is how it went sour... i am still not sure, if the killing blow was dealt by heat, water or some other action - the phone just shuts down when i start it, while custom recovery works. flashing works also - over fastboot and the normal fashmode.
the interresting part is, that after flashing the bl back to locked even the sony recovery tool accepted it and flashed it again - but it won't boot anything else, just recovery (after unlocking and flashing it again, of course)
the only possibly useful info i got for you, is this log message in the twrp-console, which i did notice since then:
unable to recreate and-sec folder
maybe this helps others to identify the problem/solution for these strange bootloops
p.s.: even though it is only one possibility for what killed my phone: DO NOT use "the waterproof phone"(tm) under water
p.p.s: Cyanogenmod 12.1 works (well, as "well" as on any other m4) - i just installed that from an sdcard via twrp
I have a xperia m4 aqua, it have the same problems, but I´m thinking if a break glass or a crack has something to see with this problem, can you e-mail me? [email protected] please.
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
got same problem here, could it be because glass is cracked?
tbo85 said:
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
Click to expand...
Click to collapse
Ahm i have the same problem too. Please tell me how to use flash tools on mac os
Hello everyone,
I have the same problem. It started when i saw that i had no 4G internet connection, so i thought lets restart my phone and yes now its in the bootloop .
I tried all kinds of resets, i tried to flash my phone which i did with succes, but still have the bootloop.
Now i have some questions:
- when did your bootloop started?
- Did u play pokemon Go?
- Was your phone warm or cold?
- Could it be a storage thats full?
- Do i have to bring my phone back or do i have to buy a new one?
- Could it be an software update that caused this?
The pokemon go thing is because it is a possibility that the game overheated your phone and maybe some hardware got damaged because of that.
i'm not sure of this, but there is a great change that thats the problem.
Hope we find the answer.

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