I need help trying to figure out why my phone will not factory reset. I unlocked the bootloader and installed stock gingerbread a few months ago. I was planning on selling the phone to a friend of mine, so i needed to factory reset. Any time I would try to factory reset it, the exclamation mark would come up after it restarts.
I tried factory resetting with a new rom, but all my apps and my motoblur account would remain after loading the new rom. the last thing I tried was the Stock ATT 2.3.4 SBF.
After using SBF if booted fine until the lock screen came up with no initial startup guide. and it keeps telling me that " The application LauncherPro (process.android.process.acore) has stopped unexpectedly. Please try again" when I press force close, it just pops up again, giving me no time to access the home screen, let alone the menu.
if anyone can help me access and get rid of this program from outside Android, it would be a great help, thanks!
fastboot -w
Im sorry but please bear with me. i also need help setting up ADB for the atrix in order to do it. for some reason I can't access my phone.
There are be a couple of ways to do a factory reset.
1. Using the fastboot (maybe it was moto-fastboot), you can put the phone in fastboot mode. Phone off, press and hold down volume key then press the power button. When the screen says "Fastboot", press the volume up key. Then as mentioned above, do "fastboot -w reboot." This will erase user data and cache then reboot the phone.
2. If you have one of the CWM recovery images installed, do as above, but when "Fastboot" is displayed, press the down volume key until "Android Recover" is displayed. Now press the volume up key. In a few seconds, the recovery menu will be displayed. Select "Wipe data/factory reset".
3. With the phone fully booted, Settings->Privacy->Factory Data Reset
Good luck
yeah my problem now is accessing my phone with adb. it wont find fastboot. saying that fastboot is not recognized as an internal or external command, operable program or batch file. Is there some kind of package here I can use/find?
Edit: Got it working! thank you guys for the help!!!!
WARNING! Factory Resetting your smartphone will result in the deletion of all personal data stored on the phone's internal memory. This goes for contacts, third party apps, custom ringtones, downloaded content, images etc. Keep in mind that a master reset will not delete data stored on the SD or SIM cards. Before performing a factory reset, make sure you've backed up your data.
Factory Resetting via the Settings Menu:
1.While viewing the home screen, press the "Menu" key
2.Tap "System settings"
3.Under "Personal", select "General"
4.Tap "Backup & reset"
5.Tap "Factory data reset" > "Reset phone"
6.Tap "Erase everything"
7.Review the warning information, and press "OK" to confirm
Factory Resetting Using Hardware Keys:
NOTE: Perform this method of reset assuming that the phone is unresponsive, it crashes / freezes or it otherwise prevents you from applying a factory reset using the settings menu. Keep in mind that, much like in the case of a reset through the settings menu, you will lose all personal data stored on the internal memory.
1.Turn off your smartphone. NOTE: make sure that the handset is not connected to any USB connectors
2.With the smartphone turned off, press and hold the "Power" and "Volume down" buttons at the same time
3.Keep pressing the buttons until "LG" logo appears, release the "Power" button, and immediately after, re-press and hold it
4.Once the "Factory Hard Reset" screen pops-up, release the hardware keys
5.Press the "Power" key to reset the smartphone. NOTE: to cancel, press "Volume Up" or "Volume Down"
6.Press the "Power" key again to confirm the reset, and wait for your device to complete the process and reboot
Zaaap
(stolen from DustenRust at cellphoneforums)
Factory Reset
Zaaap72 said:
WARNING! Factory Resetting your smartphone will result in the deletion of all personal data stored on the phone's internal memory. This goes for contacts, third party apps, custom ringtones, downloaded content, images etc. Keep in mind that a master reset will not delete data stored on the SD or SIM cards. Before performing a factory reset, make sure you've backed up your data.
Factory Resetting via the Settings Menu:
1.While viewing the home screen, press the "Menu" key
2.Tap "System settings"
3.Under "Personal", select "General"
4.Tap "Backup & reset"
5.Tap "Factory data reset" > "Reset phone"
6.Tap "Erase everything"
7.Review the warning information, and press "OK" to confirm
Factory Resetting Using Hardware Keys:
NOTE: Perform this method of reset assuming that the phone is unresponsive, it crashes / freezes or it otherwise prevents you from applying a factory reset using the settings menu. Keep in mind that, much like in the case of a reset through the settings menu, you will lose all personal data stored on the internal memory.
1.Turn off your smartphone. NOTE: make sure that the handset is not connected to any USB connectors
2.With the smartphone turned off, press and hold the "Power" and "Volume down" buttons at the same time
3.Keep pressing the buttons until "LG" logo appears, release the "Power" button, and immediately after, re-press and hold it
4.Once the "Factory Hard Reset" screen pops-up, release the hardware keys
5.Press the "Power" key to reset the smartphone. NOTE: to cancel, press "Volume Up" or "Volume Down"
6.Press the "Power" key again to confirm the reset, and wait for your device to complete the process and reboot
Zaaap
(stolen from DustenRust at cellphoneforums)
Click to expand...
Click to collapse
So I tried both options but I can't do it after installing the TWRP on my device using FLASHIFY. Now I get error every time I do it, and now I can not do any reboot or something else. HAve you other ideas? Thanks
thank you
Zaaap72 said:
WARNING! Factory Resetting your smartphone will result in the deletion of all personal data stored on the phone's internal memory. This goes for contacts, third party apps, custom ringtones, downloaded content, images etc. Keep in mind that a master reset will not delete data stored on the SD or SIM cards. Before performing a factory reset, make sure you've backed up your data.
Factory Resetting via the Settings Menu:
1.While viewing the home screen, press the "Menu" key
2.Tap "System settings"
3.Under "Personal", select "General"
4.Tap "Backup & reset"
5.Tap "Factory data reset" > "Reset phone"
6.Tap "Erase everything"
7.Review the warning information, and press "OK" to confirm
Factory Resetting Using Hardware Keys:
NOTE: Perform this method of reset assuming that the phone is unresponsive, it crashes / freezes or it otherwise prevents you from applying a factory reset using the settings menu. Keep in mind that, much like in the case of a reset through the settings menu, you will lose all personal data stored on the internal memory.
1.Turn off your smartphone. NOTE: make sure that the handset is not connected to any USB connectors
2.With the smartphone turned off, press and hold the "Power" and "Volume down" buttons at the same time
3.Keep pressing the buttons until "LG" logo appears, release the "Power" button, and immediately after, re-press and hold it
4.Once the "Factory Hard Reset" screen pops-up, release the hardware keys
5.Press the "Power" key to reset the smartphone. NOTE: to cancel, press "Volume Up" or "Volume Down"
6.Press the "Power" key again to confirm the reset, and wait for your device to complete the process and reboot
Zaaap
(stolen from DustenRust at cellphoneforums)
Click to expand...
Click to collapse
it work for me thank you very match
Nexus 5x, not rooted.
Last night I glanced over and it was powering itself down. I tried to get it back on by holding the power button a bunch. Eventually I decided to just go to sleep and left it charging in case the battery was dead. This morning I got it to power up by holding the power button for 30 seconds. It booted, got to the unlock screen then rebooted.
I can fastboot (down and power, 10s) and get into the recovery menu. I wiped the cache. I did factory reboot a few times. After the first time I got into the device setup but rebooted after connecting to wifi and "checking connection". Now after another factory reset is gets to the colorful circles bit then stops (turning off).
Went for the re-flash stock image route. Start adb as root (Linux). I tried flashing but it says the device is locked. Tried to unlock using `fastboot oem|fastboot unlock` and both fail with "FAILED (remote: oem unlock is not allowed)". Given that I can't get the phone to boot, I can't access dev options.
Am I screwed? Is there any way to fix the phone?
Thanks,
I'm a bit stuck here, would appreciate some assistance.
I tried to root my device (UMI Plus) by yesterday using 'SP Flash tool' by flashing TWRP and then installing SuperSU. That went fine, but after booting my Google Play Services kept rebooting rendering the device unusable. In an attempt to fix this I tried a "Factory Reset" via the Android settings menu which I guess was a bad idea because it started auto booting into Recovery... At that point no matter what I did I ended up back in Recovery.. Reboot to system, factory data reset.. all rebooted the phone back into TWRP recovery.
So I thought I would just try putting the default recovery back on the device again but whenever I power off the device and connect it to my PC it boots into recovery.. The phone needs to be powered off for SP Flash Tools to work. Tried loading recovery image via fastboot but the volume rockers don't work in fastboot so I can't confirm the action.
After some digging I read online that holding down VolUp + Power can 'force' into preload mode, which seems to have some success. I can see the device boot into "Preloader mode" in device manager in Windows, but it loses connection after about 3 seconds. So I did that with my SP flash tool ready and it seems to have erased recovery mode. Oops! Now whenever I try to get into recovery it just says "No command". No combination of button pressing, button holding, button releasing or anything will change this (This is the only answer I could find on Google!). Neither fastboot or adb can see the device either. It shows up as "MTP USB device" in device manager in Windows...
Is it doomed? I can't figure out what to do next...
P.S. The full ROM is available here but in RAR format.. which seems strange to me...
http://community.umidigi.com/thread-11462-1-1.html
Poke
Hello, I have not found a solution for my problem, so I am starting a new topic.
I think, any partitions were removed. But I will start from beginning.
First, my smartphone was in bootloop. I tried reset factory data after combination "volume down + power" buttons. But the message "No command" was displayed. I get in recovery mode and select "wipe cache partition". Smartphone was restarted and again was in bootloop. I tried again with reset factory data, and again was "No command" screen. I choose "wipe data/factory reset" option in recovery mode. The smarthphone was restarted and was in bootloop. After that I have don't have access to "download mode", to "recovery mode" too. I have access only to "volume down + power" screen. But I can't reset factory data.
Smarthone is detected when connected to a USB. "LGE AndroidNet USB Serial Port" is detected after few minutes. I tried different apps like LGUP, LG Flash Tool but I must be in "download mode" or have "usb debugging" on. I think, SP Flash tool will help me but I have no scatter file for my phone. But is only suggestion with SP flash tool. I have no idea how I can rescue my smartphone. Maybe someone have any idea how can I do it?