Need help with my S6 edge back button - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello Everyone
I have a small issue with my S6 basically what it is that the Recent apps and back button do the same thing open Recent apps. I have a look online everyone says its a software issue but i done everything Hard, Soft, Factory reset and still same. So now I know that its not software it will be the hardware. Maybe any one know witch part of the phone is responsible for the back button functions and would I be able to replace it? Without replacing the phone?
I tried to replace the one of the boards of the phone( the one that has charging port headphone jack and sothing else) but that didn't help. I cant get phone in for the warranty do to i have voided KNOX .
So any ideas would help.
Thank you all
:good:

Acutally this is software. There is a file in the system that controls what those buttons to. You can try and flash your firmware via odin to see if that fixes the issue.
Sent from my SM-G925P using Tapatalk

I have tryed that several times did not help. Everything same

You cold try remapping the buttons with the all in one gestures app.

I have tryed remap dose not help do to i tooks like that back button thinks that it is a recent apps button

Root your device use xposed and gravity box maybe fix.
If still problem use custom kernel like arter97.

sarys693 said:
Hello Everyone
I have a small issue with my S6 basically what it is that the Recent apps and back button do the same thing open Recent apps. I have a look online everyone says its a software issue but i done everything Hard, Soft, Factory reset and still same. So now I know that its not software it will be the hardware. Maybe any one know witch part of the phone is responsible for the back button functions and would I be able to replace it? Without replacing the phone?
I tried to replace the one of the boards of the phone( the one that has charging port headphone jack and sothing else) but that didn't help. I cant get phone in for the warranty do to i have voided KNOX .
So any ideas would help.
Thank you all
:good:
Click to expand...
Click to collapse
Same problem here!
Back button thinks is recent apps , sometimes work sometimes not , think is an software bug or something.
The problem started after android 6 update.
Downgrade to 5.1.1 dont make a difference.
Some ideas to solve that?

I'm having the exact same issue with mine. Have a solution yet? Cleared cache, checked safe mode and factory reset. Same issue.

No still did not fix it. But i havent tryed the mehdips3 solution do to dont know how to do it
Sent from my SM-G925F using XDA-Developers mobile app

I've tryed the mehdips3 solution, is not working........................................
any other solutins?

I dont know anything else it seams that nothing is working. Im thinking to change the phone. Disapointed in samsung big time
Sent from my SM-G925F using XDA-Developers mobile app

Mine was different. Back button was working but recent button suddenly not working. But i already change my front glass and after few days those button failed to operate. Now stuck using onscreen float button.

Hi, I have the same problem with te back key. What solved problem for me was installing the app called ,, all in one gestures'' ( free on the market),
in the app, go to the ,, hard keys'' , enable de the app from te accesability tab, at the back key tab select single tap and select the ,, back '' from the submenu.
Hope works for you guys !
Regards !

Related

HD2 end call key not working!

Hi guys , had a weird problem with my end call/power button.
Out of no where my end call button stopped working. I've found its most annoying because i usually press it to turn the screen off ( lock the screen)
The button doesnt appear to be broken or anything and doesnt work when i press hard
I did a software factory reset this morning via the phone and the button started working again! but its gone 3 hours later again!
I havent recently installed anything and it appeared out of the blue... any help??!
Same problem here! Nothing helped, hard reset, another custom rom, back to stock rom and radio...nothing. Hardware failure, I suspect. Sending it back to factory under warranty. Never had a hardware problem before in 12 yrs using mobile phones.
kinda fixed it now, dont know how though, did a hard rest and formatted mem card, removed everything and didnt reinstall half the stuff i used to have inc all the cabs from here.
its working now on the new rom just fine, but its the first time its happened to me too, and i didnt even do anything !
try a hard reset and wipe and reinstall youre old cabs at ure own risk!
sl1200 said:
Same problem here! Nothing helped, hard reset, another custom rom, back to stock rom and radio...nothing. Hardware failure, I suspect. Sending it back to factory under warranty. Never had a hardware problem before in 12 yrs using mobile phones.
Click to expand...
Click to collapse
Same happens for me too, not all endkey, but my home key is started to work as call key, back and windows key started to work as volume up key.
I am really annoyed guys!! help me out guys!!
any solution mine too is not working since last night did hard rest but still no luck

[Q] Unresponsive buttons

Hello.
I have WB v6.0 2.3.3 ROM, stock kernel.
My three hardware buttons on the bottom of the device have stopped working. Volume, camera, power buttons still work fine.
- Can't use xRecovery, as SELECT button doesn't work.
- Can't use SEUS or flashtool, as it doesn't register me pressing BACK.
- Can't send for repair, as it's rooted obviously.
Was thinking of using the in-built 'reset factory settings' etc option. No idea if this even works.
Any ideas? Halp plz.
do the still feel proper when pressing them? maybe something moved in there, try disassembling it and assemble it back,
this guy has nice disassembly walkthroughs http://www.youtube.com/watch?v=ypmgeoaDURQ and http://www.youtube.com/watch?v=jhUa7R2KOTc
good luck
Yah, buttons feel the same as always. I had a look at video, but I'm not sure if there's a connector or something for the buttons.
If need be, I'll just send it back under warranty. But would be good to get back to stock haha.
Yeah, (if you decide to) when you disassemble it, try to get them out and put them back in, maybe it will work, sometimes disassembeling just magically resolves the issue.
If not send it back under warranty although idk how will that work since it's rooted and all,
I hope someone else has a way to solve it,
good luck
(maybe a thx if it works )
Sent from my X10i using XDA App
Cheers for replies. I don't really want to take it apart, but it's on the list..
Trying ADB commands now. Newbie to it, so if anyone can point me in the right direction, would be good.
Attempting to use ADB commands with xRecovery 0.3-release. (as SELECT button doesn't work)

[Q] Camera app wont launch

2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
You seem to be the only one whom has had this issue and reported it. So no, no fix as of now since you are alone on this one.
same here
Jt612 said:
2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
Click to expand...
Click to collapse
same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
576514545 said:
same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
Click to expand...
Click to collapse
I have exactly the same problem. After 5 days of perfect use of everything, the phone overheated, drained completely within a couple of hours and now it has a permanent problem with the camera: either black screen when launching the camera app, or if it launches, pink stripes and frozen app after 10-15 seconds. It cannot be just a random problem on one device. I've seen the same description of the problem on various forums.
Has Nokia responded on this?
The funny thing is that I live in Greece, the device was bought during a trip abroad and it's not covered by warranty! Regarding Nokia's amazing support policy I have written details at my blog nextbeta.com.
(I'm not a smartphone user that cannot understand what is a bug and what is a hardware problem, 8 years MVP for Mobile Devices and founder of the Greek Mobillity Club in 2001...)
Have you flashed the newest ROM or an older version? Perhaps you might want to try it with the Release ROM to see if that fixes things. Aside from that I fear your only option is to turn it in at a service center and let them figure out what is wrong.
Given that the Flash rewrites the whole system it somehow has to be connected with the hardware.

[Q] Back, Home and Recent Apps buttons doesn't work anymore, why?

Hi,
So my phone worked good till i opened a small game (Coin Dozer)
The application randomly stopped and from that moment i cant use the Home, Back and Recent App buttons.
Is this a software or a hardware problem? I'm going to the shop tomorrow of they can see it.
I could do a hard reset but i dont know of it will work 'cause i restarted the phone 10 times and the buttons still doesn't work.
Till it is fixed i'm using My Home Button from Google Play.
Anyone has the same problem or a solution?
Thx
(srry for bad english)
If you already restarted your phone, I doubt this is a software problem. May be something to do with the digitizer?
Could be, i'm going to the shop at 14.30
Or is there anything so I could to fix it now?
Sent from my HTC One X+

Soft keys disappear when using keyboard, please help

So I have just noticed this morning when I'm texting....
Every time I'm using the keyboard, the soft keys below (the back, home, task, and input method keys) were... gone. Disappear. I don't know why, it was normal yesterday and I didn't do anything. It makes me kind of difficult every time I have finished typing, because I have to tap on the screen, and cannot hide the keyboard using the back softkey, and I cannot change keyboard input (I switch between the Japanese and international keyboard a lot). but, when I use the keyboard on the lock screen to type my password, the soft keys were still there. Intact. ._.
I have tried to restart twice, but nothing changed. What is wrong? How do I get my soft keys back when I use the keyboard? I'm using the stock Lollipop 5.0.2, not rooted, and never did any modifications at all. Please, can anyone help me? thanks a lot. here i put a screenshot to show you what I mean.
I really do need answer to fix this. once again thanks a bunch!
zephychan said:
So I have just noticed this morning when I'm texting....
Every time I'm using the keyboard, the soft keys below (the back, home, task, and input method keys) were... gone. Disappear. I don't know why, it was normal yesterday and I didn't do anything. It makes me kind of difficult every time I have finished typing, because I have to tap on the screen, and cannot hide the keyboard using the back softkey, and I cannot change keyboard input (I switch between the Japanese and international keyboard a lot). but, when I use the keyboard on the lock screen to type my password, the soft keys were still there. Intact. ._.
I have tried to restart twice, but nothing changed. What is wrong? How do I get my soft keys back when I use the keyboard? I'm using the stock Lollipop 5.0.2, not rooted, and never did any modifications at all. Please, can anyone help me? thanks a lot. here i put a screenshot to show you what I mean.
I really do need answer to fix this. once again thanks a bunch!
Click to expand...
Click to collapse
Hi, I'm facing the same problem since this afternoon too! My soft keys go missing whenever I use the keyboard on my Xperia ZL. Did you manage to find a solution to the problem? I've tried restarting my device too but it doesn't help and I really don't want to factory reset my phone D:
I remember this was a common problem when lollipop was released. Not only limited to stock sony roms. But any lollipop rom.. anyway it was so long ago I first flashed a lollipop rom so I cant quite remember exacly
Hi, I've contacted Sony Xperia and they've provided me with a possible solution:
"In regards to your query, we can advise you to try clear data and cache of the app by going Settings > Apps > All apps > Xperia Keyboard > Force stop > Ok > Clear cache > Clear data and restart the phone and test again. If problem persists, we would suggest that you try to perform a repair of the software using PC Companion. If the issue is related to a problem with your software this will be repaired and your handset will work as intended. "
I've tried it and my keyboard is working fine so far. Hope that it'll help you too
I've tried to clear data and cache and restart, but it was fine for only a few hours and it was gone again I will try to repair software via PC now, i was out of my country last week so didnt have a chance to do it. thanks a lot! i'll let you know if whether the software repair works or not.
Karmun said:
Hi, I've contacted Sony Xperia and they've provided me with a possible solution:
"In regards to your query, we can advise you to try clear data and cache of the app by going Settings > Apps > All apps > Xperia Keyboard > Force stop > Ok > Clear cache > Clear data and restart the phone and test again. If problem persists, we would suggest that you try to perform a repair of the software using PC Companion. If the issue is related to a problem with your software this will be repaired and your handset will work as intended. "
I've tried it and my keyboard is working fine so far. Hope that it'll help you too
Click to expand...
Click to collapse
UPDATE
...didnt work. i have just did the software repair via companion, and when i use the keyboard.... the soft keys still gone.
i dont know what to do anymore. even though this is not very troubling, but it did me a quite discomfort phone use, esp. when typing. anyone else know what to do?

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