PSA: Nexus 6P Software Charging Issue - Nexus 6P General

So I think that there might be a possible software charging issue with the 6P. I'm running the latest April 2nd build (MHC19Q). Started back a week ago. I went to charge my phone with the supplied OEM charger, and noticed that it wasn't charging. I then unplugged it, and tried reversing the cable, only to be met with a rapidly blinking charging indicator and still no charge. I tried the USB Type A to Type C adapter that came with the device and an old AC wall adapter and saw that it was charging. I then thought my two month old OEM charger died on me. I was about to order a new one online, until I decided to see if anyone else had this issue. I looked around and found this reddit page. https://www.reddit.com/r/Nexus6P/comments/3tjvf0/nexus_6p_not_charging/
A couple people on the page mentioned rebooting the phone and clearing out the cache. I thought that it couldn't be something so simple. I thought that, surely I had to have reboot my phone at some point over the week, but as I thought about it, I realized I had not. So I powered my phone off, and then back on. Plugged it into the OEM charger and it worked. Didn't even need to clear out the cache. I couldn't believe I didn't think to do the most simple troubleshooting tip.
I never had this issue prior to the April update. I'm wondering if it might be a possible bug in the software that regulates the power coming through the USB Type C to Type C cable, since it didn't happen with the Type A to Type C. Hopefully this post helps for anyone with the same issue.

It happened to me also. Didn't charge with oem charger and cable but it would charge with legacy USB cable.
Wierd thing is that it charged with a Spigen usb-C car charger, with an attached cable. It did however show up as just "charging" and not "fast charging". After a reboot it would "fast charge again"
At the time I didn't even thought of the simple reboot. It didn't cross my mind, all I was thinking was: "bad charger or cable".
So I issued a warranty replacement. Haven't happened to me since, but I do a reboot almost everyday now.
Sent from my Nexus 6P using Tapatalk

Related

TAblet wont charge thru outlet but thru dock

Hello everyone,
I have my 32GB TF201 with docking that I purchased 3 weeks ago. After I purchased I was able to charge my table directly thru outlet twice and once thru the dock. This week the tablet ran out of battery. I plugged it to the outlet with an empty battery and yellowish light was on. In the morning (after 6 hours of charging) I checked and the light was still yellowish. I said 'what the hell' and left home for work. When I came back I checked and saw that the battery was only charged to ~9%. I re-checked the outlet and it was not charging. The battery icon appears when I plug the cable but the status is 'Not charging' and it actually is not charging. I could then charge the dock thru the same outlet and usb cable up to 100%. I also could charge the tablet thru the dock's battery. the only problem is between the charger and the tablet itself. I will still take it to the service but I can still listen to ideas to check in the weekend.
Thanks a lot.
You probably have a busted charge port on the tablet itself. Try plugging the tablet to the computer and see if it registers. If not, more than likely the charge port on the tablet is broken.
Sent from my SPH-D710 using xda premium
huynhc said:
You probably have a busted charge port on the tablet itself. Try plugging the tablet to the computer and see if it registers. If not, more than likely the charge port on the tablet is broken.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
that was the one thing I did not check and I will today. but the tablet is being charged from the dock that is connected thru the same port.
I am having the same no charging issue, but I do not have a dock. The device recognizes the computer just fine when I plug into that, but into the wall, I get nothing. Even when connected to the computer, all the connection info pops up (usb debugging, asus sync, etc) but it does not charge. Problem started this morning.
Cayniarb said:
I am having the same no charging issue, but I do not have a dock. The device recognizes the computer just fine when I plug into that, but into the wall, I get nothing. Even when connected to the computer, all the connection info pops up (usb debugging, asus sync, etc) but it does not charge. Problem started this morning.
Click to expand...
Click to collapse
sorry to hear that but still good to know that I am not the only one I will update this thread when and if I get a response from the service. please let me know if you find the reason or a solution to this problem
cheers
yuzereroglu said:
sorry to hear that but still good to know that I am not the only one I will update this thread when and if I get a response from the service. please let me know if you find the reason or a solution to this problem
cheers
Click to expand...
Click to collapse
Okay, I first had this issue last night. Unplugging and plugging it back in fixed it at the time. Then this morning, I couldn't get it to charge at all (replugging it in multiple times) via AC or USB (though it did recognize the other USB things like it should). I managed to find a dock in stock nearby finally and picked one up today. Plugging the tablet into the dock charges off the dock like it should, and plugging in the dock charges it like it should. Now, miraculously, when I unplug the tablet from the dock and plug it back into the wall via AC, it works again.
So, don't know what exactly the issue is, or how exactly to fix it, but at least it seems to have fixed itself for the moment. And, now I have the dock if this happens again
hey there. i took the tablet to the service but to my luck the unit is flagged as 'defective on arrival' and I had to return it. I guess it was a ahrdware issue. I could not take a new one since the reseller was out of stock of TF-201. I am waiting for it to become available.
Wow - my tablet would not charge at all last night as I ran out of battery. I tried all the outlets in my hotel room and my PC, but it just seemed like the charge port was dead. I noticed that the trim around the charge port was a bit deformed, so the plastic part that abuts the bezel was not straight.
Anyways - I get to the office this morning and plug it in and now its charging - whew! This is eventually going for RMA since the HDMI is completely dead, and now it does seem the charge port is a bit loose. I am concerned it will happen again just when I need it!
Very frustrated with the quality issues - it's just harshin' my buzz with this tablet.
I've switched through three different primes (with issues unrelated to this) but I seem to notice that all of the chargers are like this. It seems like a security feature or bug (not sure) but if you keep the charger plugged into the outlet, it auto shuts off the charging adapter after being plugged in for a prolong period of time. If you take the charger out, leave it unplugged for an hour or two, then plug it back in. It will work again. All three of the primes I got do this. So I just remember to unplug the charger and don't leave it plugged in and the issue doesn't seem to happen anymore.
btw just a heads up:
- USB won't charge on computers unless your usb port is usb 3.0. If your usb is 2.0 it will only charge on idle (which you won't be able to tell really)
- Dock won't charge the tablet unless the tablet runs around 75% battery (sometimes higher sometimes lower) its in the FAQ
Cayniarb said:
Okay, I first had this issue last night. Unplugging and plugging it back in fixed it at the time. Then this morning, I couldn't get it to charge at all (replugging it in multiple times) via AC or USB (though it did recognize the other USB things like it should). I managed to find a dock in stock nearby finally and picked one up today. Plugging the tablet into the dock charges off the dock like it should, and plugging in the dock charges it like it should. Now, miraculously, when I unplug the tablet from the dock and plug it back into the wall via AC, it works again.
So, don't know what exactly the issue is, or how exactly to fix it, but at least it seems to have fixed itself for the moment. And, now I have the dock if this happens again
Click to expand...
Click to collapse
This is the exact replication of what's occurring with my TF201 with the exception that it is still not charging directly plugged into the tablet after I remove from the dock.
weird trick
I think this might be due to how some devices recognize power, i have the same issue with my iPod touch. I found that if you take the charger wire with adapter attached and plug that into the tab, then plug that into the wall it should normally work. My brother was having this issue also with his dock not charging, and this method makes it work.
Well, called ASUS support and got an RMA to send it in. Apparently something's wrong.

[Q] Prime no longer charges properly

I tried to plug into my prime to charge as I usually do when it gets low on battery and it refused to detect that it was plugged in. I've tried with multiple outlets and yes I am using the official asus wall charger and cable. It only charges very, very, very slowly if the tablet is off and plugged into the wall charger. In no case does it detect that it is actually plugged in though.
I see that there is a system update, not sure if that would fix it since I can't do it because I'm at 8% battery currently.
I'm on 9.4.2.14 right now
thanks in advance
I just updated this morning to the .15 and now I can't charge, so don't know if that will help you. Same as you I tried multiple outlets and nothing; reboot didn't help either. Prime was working great for me for what I need, now this. Will try the charging while shutdown. I see an RMA soon. Charging while off only is not an option, it's an inconvenience.
Sent from my Transformer Prime TF201
I have had the same problem after receiving .15 this past weekend. I have tested other cables and wall chargers and know that's not the issue. I also did a factory reset to no avail.
Any ideas?
Check the charger or get a new charger.
I've been having the same problem.. tablet will not charge either. Luckily or me i scored on a dock. And now the only way my tablet will charge is when i connect the tablet to the dock and use the wall charger to simultaneously charge both tablet and dock. Without dock, tablet will not charge. Maybe trickle charge only when screen is off. Gotta me a software glitch. Can't be usb cable or ac adapter as with dock, everything works perfectly.
Im having the same problem. Prime doesnt charge while connected to wall charger...it seems to only charge when the screen is off and connected to a pc. When this first happened a few days ago i left the prime powered off and plugged it into the wall to charge overnght which it actually charged but it hasnt charged again since. So ive been at 10-20 all day and barely get to use it so it wont die as i checked the battery stats and it seems the prime is consuming a whole lot of power in a short amount of time...if its not the charger then im screwed since i unlocked the bootloader...this issue needs attention as its effecting multiple users so hopefully someone somewhere can either confirm that they tried using a new charger and what the results were or someone else has a charger that you know works and try using your prime on another persons tablet..it seemed to have started when i had "switch me" app installed and running a guest profile i noticed my pc stopped communicating with my prime and it all went downhill from there..
It's definitely not the charger in my case. I'm waiting to hear back from Asus, I'll update when I get their response.

Cannot charge with Wall Charger, only USB works

Hi everyone. I own a GS3 that has been running flawlessly for about 3 weeks but since last 2 days it has developed a problem whereby it only charges via the laptop USB port and not the wall charger. I have tried factory reset, flashed two different custom ROMs based on two different firmwares, pulled battery many times, etc etc, to no avail.
the phone starts charging from wall charger, but after a few minutes, charging stops. I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same. The USB port appears to be undamaged
ny suggestion to fix the problem?
Android 4.0.4
I9300BWLH1
Kernel SIYAH S3 V1.5.2
Well from what i can see the problem doesnt lie in the data cable. So maybe it the wall plug section. Or maybe the the socket itself maybe be faulty.
Problem doesnt seem to be in the phone itself so nothing to worrry about too much.
Maybe buy a travel charger to see if that helps.
Also high recommended that you do check the plug socket to see if anything else charges in there.
Might be worth charging in a different plug socket.
Hope this helps
Sent from my GT-I9300 using xda premium
I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same.
the data cable IS OK !!
How about the plug socket. Have you tried to plug something else into the same plus socket to make that it still charges for example plugging your laptop into that same plug socket that your phone was to see if the laptop charges.
Sent from my GT-I9300 using xda premium
the result is the same.
it only charges via the pc USB port and not the wall charger
Well I thought my phone was broke last week...
It wouldn't charge so I tried my old HTC charger and that wouldn't charge it either but it would via usb to laptop. So I purchased a new wire and that worked, I then tested my HTC charger on my HTC Desire HD and that still worked.
So the SGS3 doesn't seem to charge using a HTC cable unless connected to a computer. Try purchasing a new genuine usb cable
Alternatively, you could wipe battery stats in CWM (in advanced menu) and see if that fixes it
Sent from my GT-I9300 using xda premium
I had the same trouble, only 3 weeks after I bought my SGS3.
I did go to Samsung repair center, and they change the motherboard (under warranty).
2 Month before, same trouble with my SGS2, unfortunatly no warranty.
Samsung ask me for (around) 300$ for motherboard, and I did not do.
I've removed batterie and charge with external battery charger .... and forget it a while.
When I try it later, it was working fine ! What was my surprise !
I can charge it again with charger.... two days after "same player shoot again" : impossible to charge ... then work again :silly: !
I'm having this issue too. There is a whole thread of people having charging issues, and I assumed my problem was the same, however upon further inspection it charges via PC USB cable. That said, this may be the issue with the others in that thread.
My phone definitely seemed to charge by powerpoint when I first got it, but has since stopped.
Charging by PC is a pain, as I use my phone as an alarm, and my PC is in another room.
edit: the lightning icon comes up when I plug it into the wall charger, it just gets no charge. Is this the same as everyone else?

Slow charging notification

Seems ever since I updated to the latest OTA update, if I plug my phone in on certain chargers I get a notification stating slow charging enabled please connect to your factory charger. Anyone else having this issue?
It seems to do it on any charger or 12volt car to USB adapter capable of outputting 2 to 2.1 amps
Stock ROM, rooted, unlocked, s-off
Sent from my HTC6435LVW using Tapatalk 2
Slow Charge Message
arisch86 said:
Seems ever since I updated to the latest OTA update, if I plug my phone in on certain chargers I get a notification stating slow charging enabled please connect to your factory charger. Anyone else having this issue?
It seems to do it on any charger or 12volt car to USB adapter capable of outputting 2 to 2.1 amps
Stock ROM, rooted, unlocked, s-off
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Same here. Glad to hear it is not just me. I just got off with NA HTC Tech Support. There official stance is that they do not recommend or support using any device other than the official charging cable and plug in device. They went as far to say that they do not support charging in the car. I just about flipped my lid on the phone.
Here is the link to their site: http://www.htc.com/us/support/howto...783&p_name=droid-dna-by-htc-(verizon-wireless)
"Only the power adapter and USB cable provided in the box must be used to charge the battery"
I was told by Verizon that this was just a scare tactic, while HTC says I am not getting the right charge and they have no answer since they do not support DC charging in the car. Any info people have is appreciated. It works fine with Hard Wired DC -MicroUSB, but not with any USB Plug in.
Any apps that would help me measure the amount of charge it is getting?
Thanks in advance.
What are the specs on your car charger?
Sent from my HTC6435LVW using Xparent Red Tapatalk 2
So odd that they would do that, especially with the power draw of the phone. However you can charge using the battery packs?
My car adapter is a Macally USB car adapter model carusb10 output 5v/2.1 amp x1 500mA x2.
As for my house adapters the RCA 2 port USB wall adapter. 2.1 Amp x 1 or 1000mA x 2 I believe.
Sent from my HTC6435LVW using Tapatalk 2
Everyone with a stock DNA unplug your charger and flip it around. As in flip the prongs. It should give you this message even with the HTC supplied one. Or try this. When you use another charger and it gives you that message unplug it and flip it. It should straighten out. I dunno. Something about the way the power is drawn.
xcesivemastub8ah said:
Everyone with a stock DNA unplug your charger and flip it around. As in flip the prongs. It should give you this message even with the HTC supplied one. Or try this. When you use another charger and it gives you that message unplug it and flip it. It should straighten out. I dunno. Something about the way the power is drawn.
Click to expand...
Click to collapse
I have tried several different USB adaptors, from Razorfish(BestBuy), Belkin single USB input 2.1amp, innocell (RadioShack) dual SUB 3.1amp. Same problem on all.
On the other hand, any direct Wall connection with USB cable attached seems to work fine.
Also, I have the Motorola p4000 battery backup and when I plug that in, it also works fine and views it as AC.
Swapping the pins didn't work for me, same issue. Its a pita for me especially charging in the car because when using phone for navigation it charges so slow that it can't actually charge my phone and my battery decreases. I've went the route in the car I use my nexus 7 charger connected to an inverter.
Sent from my HTC6435LVW using Tapatalk 2
From my phone conversation with Seth from HTC Support, the slow charging warning is due to the update because the update incorporates the faster charging feature that qualcomm & htc have referenced too recently (can't remember what its actually called). The phone has a new type of charging setup that makes it charge faster than some other phones.
Unfortunately some chargers (wall/car) dont supply enough voltage to activate the charging feature so while the phone does charge fine (it charges at standard phone charge rate) it cannot charge at the faster rate due to the charger.
He states that this will not harm the phone and ther phone will charge fine and it a normal time. You can disregard the warning. For those that like the faster charge rate, you have to use the right charger/cable.
Before the update our phones were mostly charging at the slower rate and that's why most didn't see a warning unless the cable being used was below the standard rate of charge.
Hope this helps
arisch86 said:
Seems ever since I updated to the latest OTA update, if I plug my phone in on certain chargers I get a notification stating slow charging enabled please connect to your factory charger. Anyone else having this issue?
It seems to do it on any charger or 12volt car to USB adapter capable of outputting 2 to 2.1 amps
Stock ROM, rooted, unlocked, s-off
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Why are there so many problems about this thing lately even me, I experience this most of the time
When I use the Best Buy 2.1 amp wall charger I still get the message.
I'll need to find my oem wall charger.
So far every one I have gives this message.
I haven't seen this message at all on any of my charges but I haven't charged in the car yet. My battery usually lasts for more than the while day so I just charge at night.
Sent from my HTC6435LVW using xda app-developers app
Well with the faster charging enabled it does charge pretty quick especially using my nexus 7 wall adapter, even with my Nokia Qi pad. But man that last percent takes a while.
As of now I'm using supercharged hatka ROM slim 3.0.3 and getting good battery life. Even in the middle of nowhere where 75% percent of the time when I'm in the plant its searching for signal. I'll leave work after 8 hours and still be at 60%
Guess you can say its the only negative I have for the phone. Trust me the battery life is much better in the plant then my old bionic. I use to have to change the standard battery after 4 or 5 hours as it was completely dead.
Sent from my HTC6435LVW using Tapatalk 2
Last night I received my daughters replacement Rezound from the warranty company. It came with a 1 amp wall charger.
I plugged it into my DNA and did not get the notice of slower charging and it charged quicker than I've ever seen it.
Too bad my 2.1 best buy one won't.
The quick charge capable chargers must output just slightly higher voltage to trigger the rapid charge mode.
I'll experiment some day and see.
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Funkertosh said:
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Click to expand...
Click to collapse
I have the charger that came with the phone it it fully charges my DNA in 2 hours from 3%
Funkertosh said:
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Click to expand...
Click to collapse
I kinda figured it was something with the pins if I wasn't voltage offset.
I did find that one of my car chargers from best buy runs in quick charge. The cable I fixed, rather than using a usb cable in a slot on the charger.
The best number 2.1 amp wall charger uses a data type cable.
Maybe I'll check into shorting the pins on that sucker to get quick charge mode.
Funkertosh said:
This is a known issue. It all comes down to there being no set standard for USB charging. Android, apple, tablets, they all just seem to do their own thing.
The phone is checking the pins on the charger. If the data pins are shorted, then you get fast charging. If not, then it will default to the slower USB charging.
That last update that came through added that 'Slow Charge' warning. I saw it on my gf's DNA. My DNA is rooted and ROM'd so I don't have that. You can still check for the charging speed on a device by going to the Battery page in the settings. Up on top it with either say AC (which is fast) or USB (which is slow).
The supplied HTC wall chargers have the data pins shorted within them, so any regular USB cable will allow you to charge at the AC rate. You may remember some years ago there used to be Charging Only cables and they were regular USB cables that simply had the data pins shorted.
Most car chargers do not have data pins shorted. I have used a number of different ones from monoprice and none of them will charge at the AC rate.
There are videos on youtube showing how to open them up and solder the data pins. You can look for charging cables on amazon (but that seems lame), or you can find a car charger that just actually works.
There is a cheap Motorola charger on Amazon that will give you the fast AC charge.
https://www.amazon.com/dp/B000S5Q9CA/ref=as_li_ss_til?tag=funkertosh-20&camp=0&creative=0&linkCode=as4&creativeASIN=B000S5Q9CA&adid=131FS8N5R70JPV4QGDCV&
Click to expand...
Click to collapse
The phone is doing more than checking pins now. I have a 2.1 Amp dual charger with pins shorted and get the warning. It happily charged in AC mode before the update. The charger can also charge a nexus 10 at 2 Amps. I'm guessing the kernel devs will have to locate the source of the warning. I thought the resistance between the data pins might be the trigger, but there is no difference between the HTC charger and my dual charger. It does seem my car charger is unaffected.
I have found that to trick the phone into AC mode you have to short the the actual cable. Hence strip the insulation off the wires and short the data wires together. Has worked for me on all my chargers.
Sent from my HTC6435LVW using Tapatalk 2
This message does not have to do with the update. I have still not updated my DNA and have been struggling with this for about 6 or 8 months. I am on 2.08. The issue has continually gotten worse since the first time I saw it. At first it would just appear about 1 in 10 times I plugged it in to a car charger. It then got to the point where it would only not show the message with a certain car charger. Now it is showing it on the one car charger that works, but if I mess around with it and unplug and replug it a few times it will finally charge normally. The last few days it has started showing the message on the OEM charger. I have cleaned out the port on the phone and cables quite a few times now, but it doesn't help. I found that doing that only helps if it gets really full of lint and the cable rocks in the port causing it to loose connection if you move it, but it does not change the slow charging message at all. The phone is also definitely not charging at full speed when that message is shown. If I have it plugged in and it shows that message my battery actually drains if the screen is on. With the screen off I only gain about 10% per hour. I am not sure where the issue is, but I think it is different in different circumstances. In my case I think it is the phone itself, but from what I have read about others experiences it seems their problem might be the charger/cord. I hope this gets sorted out soon.
Clay333 said:
This message does not have to do with the update. I have still not updated my DNA and have been struggling with this for about 6 or 8 months. I am on 2.08. The issue has continually gotten worse since the first time I saw it. At first it would just appear about 1 in 10 times I plugged it in to a car charger. It then got to the point where it would only not show the message with a certain car charger. Now it is showing it on the one car charger that works, but if I mess around with it and unplug and replug it a few times it will finally charge normally. The last few days it has started showing the message on the OEM charger. I have cleaned out the port on the phone and cables quite a few times now, but it doesn't help. I found that doing that only helps if it gets really full of lint and the cable rocks in the port causing it to loose connection if you move it, but it does not change the slow charging message at all. The phone is also definitely not charging at full speed when that message is shown. If I have it plugged in and it shows that message my battery actually drains if the screen is on. With the screen off I only gain about 10% per hour. I am not sure where the issue is, but I think it is different in different circumstances. In my case I think it is the phone itself, but from what I have read about others experiences it seems their problem might be the charger/cord. I hope this gets sorted out soon.
Click to expand...
Click to collapse
It could be the charging equipment your phone or it could also be the power source not providing enough power to the device for it to charge fast so it charges slow.
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[Q] My S4 isn't charging correctly.

For some reason, my battery only wants to charge when it's plugged into my computer. If I plug it into the wall, the battery page displays that it's being charged by USB and not by the AC Adapter that came with it. Plus it charges very slowly, even slower than my computer. When I plug it into my car charger, it doesn't charge at all.
Does anyone else have this problem? I'm gonna charge it for a while and try flashing a new ROM, it started happening since I got on a certain nightly update.
xX760Xx said:
For some reason, my battery only wants to charge when it's plugged into my computer. If I plug it into the wall, the battery page displays that it's being charged by USB and not by the AC Adapter that came with it. Plus it charges very slowly, even slower than my computer. When I plug it into my car charger, it doesn't charge at all.
Does anyone else have this problem? I'm gonna charge it for a while and try flashing a new ROM, it started happening since I got on a certain nightly update.
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I"m having this problem. Read on another forum that several people were experiencing problems with charging. One guy opened up the phone and noticed that a few pins to the usb port on the phone appeared to be burned/corroded. I went to Verizon today and ordered a replacement. I'm not thrilled about the idea of getting a refurbished phone and may just use the purchase protection from my credit card to get a new one. Not sure if it's something that's been fixed or not or if I'll have the same problem with the replacement phone.... keeping my fingers crossed.
Are you still having the problem?

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