Just picked up this phone very happy with it. Only problem I have is it will not connect to any wifi hotspots. It will attempted to connect and quickly drop signal and disable it. Is this a software issue or a setting I am missing?
daincredible86 said:
Just picked up this phone very happy with it. Only problem I have is it will not connect to any wifi hotspots. It will attempted to connect and quickly drop signal and disable it. Is this a software issue or a setting I am missing?
Click to expand...
Click to collapse
Im having a different wifi issue, it wont turn on period. I know it worked when i got it but i havent tried since s-off, hopefully unrelated. Maybe a kernel issue. do u have s-off?
I had to exchange my first max because the microphone wouldnt work during calls. It also worked the day i got it then stopped.
Everything is completely stock I haven't tampered with it yet.
Hey all, I've had my Evo for almost over a year now, and data was never an issue. As of lately, I'm unsure what caused this issue to start popping up, but my phone will have a 3G or LTE connection, but even if I don't move or leave the phone alone, I will lose the data connection and a popup in the notification drawer says "Unable to establish wireless data connection" where toggling data or airplane mode doesn't usually cause it to come back, it just does whenever it feels like it. I don't know whether it's Sprint, or my hardware, but this issue has been present for the past few months with no solution. I am on the latest radios, sense ROM, and learned about custom PRL's today (on 56019 now) and nothing has solved it. I've searched for anything on this device related to this problem and haven't found anything, so any suggestions or help would be appreciated
Any suggestion whether the issue is at least my phone or the network would be helpful. I have no clue what the cause of the issue could be. Thanks
njd.sina said:
Any suggestion whether the issue is at least my phone or the network would be helpful. I have no clue what the cause of the issue could be. Thanks
Click to expand...
Click to collapse
I noticed this more frequently as well once I installed 4.3 a while back - seems like the radio is much more sensitive and would pop up that message occasionally when it would switch between 1x/3g/4g/Wi-Fi - or from roaming back to sprint. I just ignored it - dismissed message and all would be well.
however, sprints network has been more and more troublesome these past 4-6 months - actually switched to ATT beginning of May due to this after being with Sprint for 16+ years.
Trying to isolate the problem to see if its my phone, the ROM, or router. I had no problems before I flashed. It seems like I randomly drop my network and it doesn't want to reconnect without a reboot. LTE also is very intermittent, sometimes going from 4 bars to none or dropping to 3G without even moving. Its been getting very annoying and has been dropping calls lately. Has anyone else noticed this. Is it a carbon issue, a CyanogenMod one? If so does. Anyone know any good gpe based ROMs as an alternative?
hampsterblade said:
Trying to isolate the problem to see if its my phone, the ROM, or router. I had no problems before I flashed. It seems like I randomly drop my network and it doesn't want to reconnect without a reboot. LTE also is very intermittent, sometimes going from 4 bars to none or dropping to 3G without even moving. Its been getting very annoying and has been dropping calls lately. Has anyone else noticed this. Is it a carbon issue, a CyanogenMod one? If so does. Anyone know any good gpe based ROMs as an alternative?
Click to expand...
Click to collapse
Typically Wifi issues phone wise are kernel related if the kernel for example uses different drivers. Cellular issues are typically related to the Radio. ROM itself should not greatly affect radio signal nor Wifi.
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Click to expand...
Click to collapse
Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
Click to expand...
Click to collapse
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
Click to expand...
Click to collapse
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
Click to expand...
Click to collapse
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
Click to expand...
Click to collapse
Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
Click to expand...
Click to collapse
I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
Click to expand...
Click to collapse
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Click to expand...
Click to collapse
HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.
Hi Guys
I'm on rooted stock Jellybean on a Z Tablet SGP321 , its all awesome barring the widely documented issue with Wifi, the Wifi being just about useless, disconnecting/losing signal every few minutes etc. Also for some reason recently it started not connecting with 3G/LTE, sees the sim and cellphone network but I get a yellow triangle notification error and "Selected network unavailable".
I'm happy as it is but I'd love to at least sort out the Wifi, does upgrading to stock 5.1 Lollipop or any of the available custom roms help the Wifi issue at all? Would hate to go to all the effort just to have the same rubbish Wifi after the upgrade
And in that vein has anyone come across anything to fix/help with the Xperia Z tablets wifi issues?
Bulletinabluesky said:
Hi Guys
I'm on rooted stock Jellybean on a Z Tablet SGP321 , its all awesome barring the widely documented issue with Wifi, the Wifi being just about useless, disconnecting/losing signal every few minutes etc. Also for some reason recently it started not connecting with 3G/LTE, sees the sim and cellphone network but I get a yellow triangle notification error and "Selected network unavailable".
I'm happy as it is but I'd love to at least sort out the Wifi, does upgrading to stock 5.1 Lollipop or any of the available custom roms help the Wifi issue at all? Would hate to go to all the effort just to have the same rubbish Wifi after the upgrade
And in that vein has anyone come across anything to fix/help with the Xperia Z tablets wifi issues?
Click to expand...
Click to collapse
Wi-Fi was working good on my device since i bought it on all firmwares. On stock 5.1.1 never had any issues with wi-fi. Check your router wi-fi settings and channel. Cause many access point on one channel can cause endless drops of connection.
Also, try another SIM card.
Rootk1t said:
Wi-Fi was working good on my device since i bought it on all firmwares. On stock 5.1.1 never had any issues with wi-fi. Check your router wi-fi settings and channel. Cause many access point on one channel can cause endless drops of connection.
Also, try another SIM card.
Click to expand...
Click to collapse
I have tried 3 different good sims, all the same issue.
What can I check for on the router?
The router does work perfectly as it is with 4 other devices though.
This Wifi issue with teh Z tablet is widespread, have a look on the Sony forums, lots of unhappy customers .
Bulletinabluesky said:
I have tried 3 different good sims, all the same issue.
What can I check for on the router?
The router does work perfectly as it is with 4 other devices though.
This Wifi issue with teh Z tablet is widespread, have a look on the Sony forums, lots of unhappy customers .
Click to expand...
Click to collapse
I had the same issue on my laptop, constant wi-fi disconnects, even though signal quality was very good. I changed network channel, and it solved the issue.
Try updating firmware, as it also updates modem firmware. If it doesn't help, i suspect hardware problems with radio module.
Rootk1t said:
I had the same issue on my laptop, constant wi-fi disconnects, even though signal quality was very good. I changed network channel, and it solved the issue.
Try updating firmware, as it also updates modem firmware. If it doesn't help, i suspect hardware problems with radio module.
Click to expand...
Click to collapse
Thanks for the input but I'm looking for concrete feedback vs anecdotal regarding the Wifi issue being resolved with firmware update, though I have seen people mention to try channel 6 to solve the WIfi issue, I will perhaps try that.
You did reply in the other thread with the correct firmware for my tablet for 5.1, its already rooted and if all goes well I'll update without wiping my data or apps so should be reasonably hassle free, I'm going to try that.