i have noticed that if i leave the phone idle for any amount of time the internet connection knocks off .
this happens randomly but far to frequent to ignore,a couple of times a day.
the 4g signal remains in place and i don't have the phone in 'standby intelligent power saving' mode in battery settings either.
the only way to fix it is to reboot or turn on and off airplane mode.
sim card is sitting in the slot 2 and worked perfectly fine in my previous phone.
anyone else having issue with it ?
mixterz said:
i have noticed that if i leave the phone idle for any amount of time the internet connection knocks off .
this happens randomly but far to frequent to ignore,a couple of times a day.
the 4g signal remains in place and i don't have the phone in 'standby intelligent power saving' mode in battery settings either.
the only way to fix it is to reboot or turn on and off airplane mode.
sim card is sitting in the slot 2 and worked perfectly fine in my previous phone.
anyone else having issue with it ?
Click to expand...
Click to collapse
No, but did you the typical way of solving? Factory reset ? Strange behaviour indeed
wasjapupkin said:
No, but did you the typical way of solving? Factory reset ? Strange behaviour indeed
Click to expand...
Click to collapse
In the process as i type to back it all up and reset the phone..
Im pretty sure the problem was there before the last big update .
I didn't factory reset when i received the phone so hoefully solves it.
ill report back
Is there any update on that factory reset? Did it fix the issue or is there another fix to increase data coverage reception. Ive tried changing the band to my area and Ive noticed a slight increase in reception.
I got my phone yesterday and i have this problem as well, it keep dropping the service and jumping in to roaming and i cannot turn off data roaming. This phone is useless if cannot use data... Wifi works tho...
Related
Hi all,
I seem to be having a problem with the Enable Always On Mobile Data setting. From my understanding (and certainly what happened in my previous ROM) is that if this is unchecked when the screen was off/phone not in use the G/3G/H connection was disconnected and you could see this when you turned the phone back on and it took a few seconds for the connection to be made.
Since installing VillainRom 10.3 and the latest Modaco rom this is not happening. Whenever the phone is switched on from standby the connection is still on. I have checked the awake time incase something is stopping the phone from sleeping but it seems fine. I have also been through all my apps and checked sync settings to make sure nothing is keeping the connection active but it shouldnt be.
As I have got this on two different roms I am pretty sure its not an isolated case and others must have experienced the same. Has anyone had this problem and is there a fix?
Thanks,
Michael
cyberkid2002 said:
Hi all,
I seem to be having a problem with the Enable Always On Mobile Data setting. From my understanding (and certainly what happened in my previous ROM) is that if this is unchecked when the screen was off/phone not in use the G/3G/H connection was disconnected and you could see this when you turned the phone back on and it took a few seconds for the connection to be made.
Since installing VillainRom 10.3 and the latest Modaco rom this is not happening. Whenever the phone is switched on from standby the connection is still on. I have checked the awake time incase something is stopping the phone from sleeping but it seems fine. I have also been through all my apps and checked sync settings to make sure nothing is keeping the connection active but it shouldnt be.
As I have got this on two different roms I am pretty sure its not an isolated case and others must have experienced the same. Has anyone had this problem and is there a fix?
Thanks,
Michael
Click to expand...
Click to collapse
In my expiriences with Wifi it turns it off when the phone is asleep but the icon still remains for me at least so my guess would be it's the same for 3G etc. And it isn't like it's a huge battery drainer unless you have a weak signal
YAY! Post nr. 100 Senior member
Yeah, I think its 15 mins for WiFi but have tried leaving it for 3G and its still connected. Difference in Battery is quite substantial to be honest (weak signal area). ~3 days compared to 1 day
cyberkid2002 said:
Yeah, I think its 15 mins for WiFi but have tried leaving it for 3G and its still connected. Difference in Battery is quite substantial to be honest (weak signal area). ~3 days compared to 1 day
Click to expand...
Click to collapse
Hmm that sucks then... Will tell you if I find a solution There's probably an app for it
cheers, Juicedefender does a similar thing but will be another app running, using battery itself. Bit of a pain, especially when I know android cando this by itself. Anyone else having this issue?
Hi,
When I go in a dead zone (Montreal underground metro) and lose my network signal, the phone will not reconnect unless I force it using the airplane widget.
This happens randomly.
Anyone else have this issue?
Thanks,
The Internetzz
Same thing happens to me in the NYC subway, but sometimes not even airplane mode will bring it back up I have to restart the phone to get signal back.
That's what just happen to me. Any one gets any idea?
I just exchanged one on Saturday, AT&T didn't even question it. I told them that it was random, and I had to reboot the phone to get my data service to reconnect. Now the replacement is starting to do the same thing...
Symptom 1: randomly losing signal (H+ and cellular) and getting red circle. (reboot required)
Symptom 2: after exiting a dead zone, network wont hook back on (red circle). I have to enable then disable airplane mode. Happened once or twice that I had to force a reboot.
As far as speed, I get ~3194 kbps down and 57 kbps up... It's kinda sucking.
Phone replaced. Same problem so far. I hope the next update will fix this because they do not want to exchange my phone (you have used it for over 30 minutes)... Lesson learned. Never buy the phone directly from the carrier.
i have the same problem with my motorola defy. reconnect sometimes needs over 30 minutes. sometimes a manual network selection does the trick, but sometimes i get a simcard not allowed error. really annoying bug! no one any idea for a fix or an app that solves this?
I currently have the same issue every time I go through the tunnel on the train. I had the same issue with my MyTouch3g and it was rectified when I updated the radio...so a radio upgrade would be nice
This has happened to me twice (in a row) lately. At around 8PM EST those two nights, service on my phone just disappears. The only way to get signal back was to remove my battery while the phone was on (soft reset) and everything went back to normal again.
Does anyone know the cause of this minor glitch?
Is it the Rom?
The kernel?
Or just the phone itself?
I need the answer to this ASAP because I have about 6 more days before my 30 day refund gives way. If it's the phone I would like to get a replacement before it's too late.
SpectraDawn said:
This has happened to me twice (in a row) lately. At around 8PM EST those two nights, service on my phone just disappears. The only way to get signal back was to remove my battery while the phone was on (soft reset) and everything went back to normal again.
Does anyone know the cause of this minor glitch?
Is it the Rom?
The kernel?
Or just the phone itself?
I need the answer to this ASAP because I have about 6 more days before my 30 day refund gives way. If it's the phone I would like to get a replacement before it's too late.
Click to expand...
Click to collapse
the only way to tell if its the phone is to revert back to stock and test it out. Its very odd that you're getting data loss at the same time everyday....i dont have an explanation for that.
Tower maintenance perhaps? Try switching to airplane mode for a few minutes and then turn airplane mode off and see if service returns. If the tower drops off for a short time, your phone may initially query the tower often but then after a couple of minutes, switch to querying at a much lower rate to save battery. Pulling the battery and re installing forces the phone to query at the higher rate - much the same way that switching on and off airplane mode might.
Just a thought. I've had similar issues in my area where the tower would drop out at the same time for several days.
Good luck!
nyydynasty said:
the only way to tell if its the phone is to revert back to stock and test it out. Its very odd that you're getting data loss at the same time everyday....i dont have an explanation for that.
Click to expand...
Click to collapse
I will try that and see if there is any difference.
FESCSteve said:
Tower maintenance perhaps? Try switching to airplane mode for a few minutes and then turn airplane mode off and see if service returns. If the tower drops off for a short time, your phone may initially query the tower often but then after a couple of minutes, switch to querying at a much lower rate to save battery. Pulling the battery and re installing forces the phone to query at the higher rate - much the same way that switching on and off airplane mode might.
Just a thought. I've had similar issues in my area where the tower would drop out at the same time for several days.
Good luck!
Click to expand...
Click to collapse
The thing about the tower issue is that I thought the same thing. But my roommate has ATT and every time I had no service, he had full bars. The first time this happened I talked to an ATT rep and he was confused as well on why that would happened. Suggested returning my phone if it happened again, which it did.
I'll see if it happens again tonight
I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Please reply if you have similar issues with your device, especially the first two points.
Any 3G/UMTS problems?
I cant connect to 3G only EDGE.
I cant see 3G networks.
Sent from my XT910 using XDA App
I have no problems with 3G.
dragosel80 said:
I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
Click to expand...
Click to collapse
Agreed. I have an Australian Razr and have found the same issue. Haven't noticed an issue with speed but the signal strength indicator is definitely on average a bar down on my Galaxy.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
Agreed too. Just happened then but instead of eventually waking it restarted. Has also happened once before but did eventually wake.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Click to expand...
Click to collapse
Nothing here on this one.
Despite the above still loving the phone.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
This might be caused by in pocket detection. Disable it, might help.
Semseddin said:
This might be caused by in pocket detection. Disable it, might help.
Click to expand...
Click to collapse
Great point. Will disable now and see how it goes. Cheers
Seems razor australia ns seem to be having problems what are your guys build dates located in settings? Mines 19 october and camera seems to be fuzzy..
Sent from my XT910 using XDA App
I have an optus razr
I have none of the issues you are experiencing. The 'low' wifi signal strength is probably caused because you are connected to a wireless-g router. The razr is capable of wireless-n . I always get full signal bars connected to my 'n' router and 2-3 bars on my 'g' router.
No issues using the power button to turn the phone on/off. No lag in the interface. Miss my optical trackpad from my desire though
My router is wireless-n. I have just checked with the router and it have the weakest from all my mobiles.
Anyone else with this problem?
Try to set your router to support a/b/g + n WiFi. Sometimes WiFi chips can behave very strange.
the router is set to support a/b/g + n WiFi. I have htc desire with g Wi-Fi. the problem comes from the razr wifi.
okay so, I'm back on XDA Developers after owning an iPhone 3, 3Gs and 4 for a couple years (after I moved on from my old Nexus One) and I've had the RAZR for a couple days..
an issue I ran into on the first day of owning it, was constant rebooting when the phone was put to sleep.. I couldn't figure out what the issue was apart from that it only occurred when I was connected to wifi at home (didn't happen when I was connected to wifi anywhere else or when wifi was switched off)... so I went back to the store I got it from for a replacement.. hoping that the phone wasn't going to encouter the same rebooting issues, to my bad luck, it kept happening.. so I thought that maybe it wasn't just because I got myself a dud (both times)...
so today I did some diagnosing the issue which I localised to being my router settings... and luckily enough, it WAS the configuration of my router... I tried to see what the differences were between my configurations at home, and that of the wifi routers at work...
So apparently, the RAZR doesn't like the following (could be just one of them, or a combination of both):
- SSID Not Broadcasting (i.e. Hidden SSID's)
- MAC Address Filtering.
So I unhid my SSID and now it's broadcasting, and I also turned off MAC Address Filtering and using WPA security instead.. Now the phone doesn't constantly reboot. Just odd that the phone doesn't like those settings. Anyways, just happy the phone doesn't constantly reboot when put to sleep.
Hopefully these details help anyone else who ends up running into the rebooting issues when put to sleep.
Have a same problems with my RAZR. But all my wi-fi network is hidden and wpa2 personal secured, but phone randomly rebooting only at work.
home router - time capsule (apple)
work router - d-link DIR320.
P.S. if i disable wifi on phone- no rebooting at all.
Raze phone issues
I have a Razr sourced from Mobicity in Australia, bought from them to avoid the Optus bloat. I love this phone it is a gorgeous piece of kit, big beautiful screen, fast etc. BUT twice in the last two days I have received phone calls, answered them, and the caller was unable to hear me. And ultimately I need this to be a reliable phone first and a gorgeous bit of kit second.
Anybody else suffering similar problems. I hav had to revert back to my iphone4 because I have to have a reliable phone for work. I'd love to find the issue and am open to any suggestions. I am on Telstra by the way.
Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
nafpez said:
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
Click to expand...
Click to collapse
I have problem 1 and 2 and weak wi-fi even when the phone is on my desk (not touching it with my hands that is)
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
I'm on my second Razr right now. My first had the blotches on the screen when using a black background. My second Razr has an unresponsive touchscreen a few times a day. I used to assume that my phone was locking up, but it went to sleep when I pressed the power button, and woke up with a working touchscreen. It will also respond to volume and screen rotation, just no touchscreen until you sleep/wake it.
medicramirez said:
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
Click to expand...
Click to collapse
Maybe you have pocket detection enabled, and when you put your hands in front of the sensor the phone screen shuts off, you don't even need to put your hands in front of the screen, sometimes all you need is to make a shadow in front of the sensors and you will see the phone screen shut off.
Happened to me sometimes, but i knew right away it was pocket detection shutting off the screen.
Thank God i have no complains at all about my phone, maybe a the wifi weakness problem, but for me it still have a very good speed at home on wifi, so don't care about the bars at all.
Hi - Let me start of by saying I'm new to smartphones. The Galaxy S4 is my first one. Also, if I'm not posting in the right place, just let me know! Anyhow, for a while now, I've been having a problem with the "Android System" battery usage. It will be fine for a while, but then all of a sudden, it will spike up to really high levels that I know aren't right. For instance, after 12 hours after charging, with the android system around 3% or so, all of a sudden it will jump up to the 40s, 50s or even higher percentages. I would say that these spikes happen on average every 12 hours, but can be more or less frequent, though never more than a day. I've done a lot of searching around online about this, and it seems to be a fairly common problem. However, I don't really see any real solutions other than one that involves something called gsiff_daemon. I don't think that this is the cause of my problem though because when I click on "show CPU usage", it never shows up as an active process. I asked a friend of mine who is pretty knowledgeable about Android phones, and he suggested turning off the wifi for a while and see if it happens. Well I turned off my wifi and for 6 straight days the Android System never spiked. Within a few hours after I turned it back on, it spiked. (By the way, I also tried this with GPS, but it jumped high with the GPS off too.) My friend then suggested that maybe it's happening because it's constantly scanning for a wifi signal, so he said try unchecking "network notification" in the advanced menu of the wifi section. However, it appears that this option is not on Verizon S4 phones, even though it is on other provider's S4s! So at this point, we're at a loss. I want to add that I I think most of this excessive android system usage is not a true battery drain because it's impossible for it to go up so fast (within minutes) if you've already used 50% of your battery, for example. However, I do think there is a slight increase in the battery usage when this happens because it seems that way according to the info coming from the GSAM Battery Monitor that I have installed (but I don't know if that's always reliable either). I also have Better Battery Stats, and I can provide any wavelock info or anything else that might be helpful. I think I may just have to do a factory rest, but any help would be great!!
I was about to suggest a factory reset but it seems you're already considering that option... how strong is the connection to your router? If you aren't getting a good signal that could be a cause. Try to increase the signal strength of your antennas, if possible.
Have you taken the new OTA update? It's possible the new radio in the update may resolve your issue.
Crawshayi said:
I was about to suggest a factory reset but it seems you're already considering that option... how strong is the connection to your router? If you aren't getting a good signal that could be a cause. Try to increase the signal strength of your antennas, if possible.
Have you taken the new OTA update? It's possible the new radio in the update may resolve your issue.
Click to expand...
Click to collapse
As it turns on, I actually got the update message about the new software this morning and installed it this afternoon. So far so good. We'll see if any spikes still occur. I thought this was the Android 4.3 update at first, but then realized that it was just a Verizon thing.
I do have a weak wifi connection at my apartment as I'm using some open free wifi in the area. But actually maybe there's something there about that that could be causing all this. This wifi connection is really weird where sometimes even though it says it's connected with a decent enough signal, the data connection is just a trickle and essentially dead and then I have to turn it off and use the regular mobile data.
Well it lasted 24 hours after the software update, but yet again, I got another spike in Android System. Maybe I'll call Verizon before I do a factory reset to see if they can be of any assistance, but I'm pretty sure they won't be, and it'll end being a waste of time and energy. However, they should know that this is happening frequently. There are probably a lot more people with this problem, but they don't even look at their battery meter to see. There's got to be a solution to this. I'm afraid though that even if I do a factory reset, it will happen again.
I just want to add that the spike happened with the wifi turned off. In fact, it often seems to spike (as it did today) as I'm driving home from work with the wifi off.
Is the "WiFi on During sleeping" Checked? Also have you tried another router? 2.4ghz or 5ghz?
Zmnypit said:
Is the "WiFi on During sleeping" Checked? Also have you tried another router? 2.4ghz or 5ghz?
Click to expand...
Click to collapse
I have it checked that the wifi is never on during sleep. It seemed to me to make sense to conserve the battery. Do you think it should always be on? I don't know anything about routers to be honest.
Check this
try this out...
go to settings-> connections-> wifi -> advanced (left select button) -> uncheck- " scanning always available" .
it has to work...
:victory:
donnys18 said:
try this out...
go to settings-> connections-> wifi -> advanced (left select button) -> uncheck- " scanning always available" .
it has to work...
:victory:
Click to expand...
Click to collapse
There is no "scanning always available" option on my phone. Maybe this is another thing that Verizon changes from other carries with the S4.
Anyhow, I discovered something a couple days ago. This may be a new "phenomenon" (lol), but now whenever I have my wifi on and I turn it off, Android System surges. When I turn it back it back on, it stops. But like clockwork, once I turn it off, it spikes once again. lol This is crazy. I'm just going to do a factory reset. I went to a Verizon store yesterday to have them look at it, and the girl there said they've never seen anything like this and that I should do a factory reset. If that doesn't work, then they'll give me a new phone. So a least I know that there is light at the end of the tunnel! lol I told her though that all you have to do is google "android system battery drain", and a whole bunch of stuff will pop up.