Hello xda,
I have been unable to use the mobile data on my moto g xt1064 for over a month now. APN settings shows nothing and adding a new APN also results in a blank page. I have spent weeks researching this and trying various solutions, none of which worked(obviously).
The Facts:
-The APN settings page displays an error of "APN settings not available for this user". The search button won't pull anything up, the + button is greyed out although I can select it and fill out a form for a new APN and save it, but like it said it doesn't add anything.
-Was working fine prior to last month, lapsed on a payment and phone service got shut off. Reactivated and it is showing as active on my account.
-moto g xt1064 GSM
-Straighttalk BYOP AT&T sim-card
-Rooted, unlocked bootloader, TWRP v2.8.6.0
-Lollipop 5.0.2
At my wits end, any suggetions or help would be greatly appreciated.
Related
Hello,
I bought my Atrix in AT&T, unlocked the sim and then rooted it. 3 days ago I finally bought a data plan, but for some reason, even when I'm using the same settings I got from Cellcom (my cellular supplier), the only thing I'm getting is "page is not available". I have found out that no matter if I have APN point or not, the H sign still appears in grey. Also, quick settings doesn't allow me to switch the data to "on" - it remains on "off" and under it, written "unknown". I really want to fix this problem, but I'm running out of ideas. please help me =)
Rooted AT&T Atrix: GingerBlur 4.5 ( already came from AT&T with 4.1.83)
thanks!
delete the settings that are in. reset to default and try to input again. after you save them make sure you select the actual apn for use. you should see the icons start to light up if its in right
I've done it like milions of time.
Off course,when I put my sim in cellcom's phone I can surf.I don't understand why the data is always off...
I just got my z5c. Got everything working with the help of tmobile, but I had to manually enter my APN settings.
On my Samsung, there used to be a ton of APNs there. On Sony there were none, and now only one.
After manually entering the tmobile settings, I tried the 'download settings for Internet and MMS' , but that didn't net any new APNs.
When I delete the manually entered APN, I cannot download internet settings.
My Samsung had a button to scan for APNs (though I was running cyanogenmod most of the time). How do I scan for new APNs dynamically? I travel to other countries, and would like the phone to hop networks like my old one did.
What carrier are you trying to use? I just entered T-Mobile's manually and it worked fine.
See this list.
When I first got my z5c, I first connected it to the wifi, then downloaded the internet/messaging services automatically. Worked on the first try, Straight Talk/ATT. I don't know about hopping networks, but I think the APN needs to match up with the sim card.
dave
I am attempting to switch my Verizon GS4 handset to Straight Talk Wireless, but I can't do anything to change the APN settings. I restarted my phone multiple times with the ST SIM in the slot, but it continued to connect to Verizon's network. Some research later, I found that I needed to change the APN to Straight Talk, but I can't.
Only Verizon's LTE access shows up in the menu. There's a + button at the bottom, but it's greyed out, with either SIM (tried both as per this HTC One thread). Pressing the menu softbutton gives me the "reset to default" option, also greyed out and inoperable.
The phone is rooted, still running Jellybean 4.2 MK2 because once I rooted, the OTA updates would fail, and I was never brave enough to try Safestrap. I'm worried this might be part of the same break.
tparadox said:
I am attempting to switch my Verizon GS4 handset to Straight Talk Wireless, but I can't do anything to change the APN settings. I restarted my phone multiple times with the ST SIM in the slot, but it continued to connect to Verizon's network. Some research later, I found that I needed to change the APN to Straight Talk, but I can't.
Only Verizon's LTE access shows up in the menu. There's a + button at the bottom, but it's greyed out, with either SIM (tried both as per this HTC One thread). Pressing the menu softbutton gives me the "reset to default" option, also greyed out and inoperable.
The phone is rooted, still running Jellybean 4.2 MK2 because once I rooted, the OTA updates would fail, and I was never brave enough to try Safestrap. I'm worried this might be part of the same break.
Click to expand...
Click to collapse
In my experience, IT DOESN'T MATTER!!!
I do NOT mean that in any disrespectful way to you, but I DO mean it in a way against Verizon and Tmobile.
I have the same phone AND the same problem with service; however, I CAN add an APN. The catch is IT STILL CONNECTS TO VERIZON!!!
Now, my phone updated to the utter crap that is Lollipop, and I can no longer get my call-Verizon-voicemail-and-disconnect workaround to work as the connection is a lot more seamless and does not drop/fully disconnect after the call disconnects. Before, I'd goto my notifications and see "NO SERVICE" in the bottom of the slide down box with my VZW voicemail notification with it's 10 voicemails. Then, I'd do my workaround and everything would work (and, by everything, I mean text messaging as voice and data WERE working pre-workaround). But, like I said, now I can no longer do that (Lollipop SAYS it's connected to Tmobile off the bat (right after booting up); however, I CANNOT send text messages NO MATTER WHAT I DO!!!
It's completely aggravating and how Verizon can say they sell a phone "UNLOCKED" when their APN is in there with other APNs and GREYED OUT so you CANNOT REMOVE IT (which, as I've shown above, causes massive problems) and how Tmobile can say ON THEIR SWITCH WEBSITE that my VERIZON SAMSUNG GALAXY S4 *WILL* WORK on their network... it's all beyond me. It's deceptive/straight up lying marketing and the way Tblowbile always tells me they cannot support my phone and to buy a new phone WHEN THEIR OWN WEBSITE SAYS IT WILL WORK is 100% bait and switch and up for a class action lawsuit!
Update: it does appear my service with the ST SIM really is through my Straight Talk account now, despite what the APN settings show. I got my device activation text from ST. This makes sense, since Straight Talk is a virtual carrier buying airtime from the real networks like Verizon.
However, I don't have an LTE connection. I don't have any data connection, just voice and SMS. I'm not sure if that's a problem on my end or the carrier's, but getting the data I'm paying for is less of an emergency than not having any mobile communication.
Has anyone found a work around for this. On straight talk, I can get calls and even internet when set to global network. I cannot text either sms or mms. My APN setting completely grayed out. I can not add or change existing and tried an apn manager with no luck.
I suspect I'll have to flash a completely Verizon-less build to fix it, but I did have an ST representative call me to ask if everything was working and offer to try to help me fix it. I just didn't have time right then and they didn't call back when I asked them to.
Just my experience
Hey not sure if this will help anyone out but I'll add what I've experienced. I have a gs4 running hyperdrive and my data service from straight talk has cut out a couple times before. The first time I just waited, and it fixed itself after a day or two. Second time I called ST and they told me to restart my phone (like I hadn't done that 10 times already). Later that day, data randomly comes back. I noticed that the fix for me was to switch apn settings. Somehow my phone did it automatically. But now my data is MUCH slower than before. Straight talk seems to be a tricky company. You never really know what you'll get with them. Just other carriers' sloppy seconds. Cutouts also seem more common at the end of usage cycles. Seems a lot of people fix it by calling ST
Also, I can edit my APN. Not sure if it's because I'm on an aftermarket ROM or what. But now I'm on the hunt for an APN with better data speeds if possible.
Straight Talk APN
It took me 3 months of calling Straight Talk and telling them they needed to send the right APN settings to my phone, after they finally listened it took 2 minutes until I received a text saying they updated my APN settings. I had the exact same problem as you. I had voice and SMS but not data. And my APN settings were greyed also. Now it says
Verizon Internet
TFTWO.GW9.VZWENTP
You just have to get them to update the APN. Getting them to listen is the hardest part! I hope this helps!
So, I just flashed my old s4 to Straight Talk. Voice, and SMS worked fine right from the jump, only thing I had an issue with was Data. When I went to look everything suggested to change the APN settings. Upon trying, I wasn't able to change anything in the APN setting, everything was greyed out. I spent countless hours trying to figure out solutions.. Here are some things I tried:
Entering Developer Mode
Editing something to "yes" in the customer.xsl file
Adding ro.code_source or something like that in the build.prop file
None of that worked. I'm running Hyperdrive 20, so I would think it would be easier with an aftermarket Rom, but I'm stumped. Any tips?
Verizon to Straight Talk
I'm having the same problem. I have had several conversations with Straight Talk reps and so far their answers haven't helped. They are sending me a new Sim card and that is supposed to fix the problem. I doubt it, but it can't get worse!
Wolf_Taz said:
I'm having the same problem. I have had several conversations with Straight Talk reps and so far their answers haven't helped. They are sending me a new Sim card and that is supposed to fix the problem. I doubt it, but it can't get worse!
Click to expand...
Click to collapse
edit - misread question
I FINALLY have LTE on my Verizon S4.
I now have LTE on Straight Talk!
In settings, under more networks, mobile networks, access point names, tap on Verizon Internet, if you change where it says APN to
tracfone.vzwentp
Tap the back button and make sure it still says tracfone.vzwentp under APN. Then hit the back button and make sure there's a green dot next to Verizon Internet. Then reboot and you should have LTE!
My wife's s4 and my g3 have been on straight talk vzw Sims for a few months now. Every month when the auto refill goes through our data shuts off and the 4g symbol is greyed out next to the signal bars. So I call and they ask me the same dumb questions and then they reset something and I reboot and I have data again.
I saw a thread on Howard forums where a guy detailed out some Apn settings that were different and mentioned something about old and new systems for connecting.
Since verizon is such a bastard about not letting us edit the apns our self fully, I'm going to try this on my wife's s4 next month and try the other apn and this fix on my g3 when the data shuts off. I can edit and create new apns from a hidden menu with shortcut master on my g3.
Brian
Hi, I have a old sprint galaxy note 3 that was flashed to page plus years ago. everything from calls text and 3g data was working until this morning when I accidentally hit a "network settings reset".
Now I can still make calls and recieve text but the data/Internet is not connecting. I looked in my APN settings and see that the needed Page plus apn is gone. But the screen is also greyed out so I cannot edit it.
My phone is rooted if this helps but I am relitively new to this. So if anyone can please help me in sort of simple terms I would be so appreciative & would even donate to a paypal account for the help. I rely heavily on my hotspot so I would like to fix this. Page plus was of no help because the phone is flashed.
GalaxyNote3User said:
Hi, I have a old sprint galaxy note 3 that was flashed to page plus years ago. everything from calls text and 3g data was working until this morning when I accidentally hit a "network settings reset".
Now I can still make calls and recieve text but the data/Internet is not connecting. I looked in my APN settings and see that the needed Page plus apn is gone. But the screen is also greyed out so I cannot edit it.
My phone is rooted if this helps but I am relitively new to this. So if anyone can please help me in sort of simple terms I would be so appreciative & would even donate to a paypal account for the help. I rely heavily on my hotspot so I would like to fix this. Page plus was of no help because the phone is flashed.
Click to expand...
Click to collapse
Did you try going in the Settings menu and changing the network settings?