APN Issues Samsung Galaxy S4 Sprint Rooted - Android Q&A, Help & Troubleshooting

First of all, the APN is greyed out, so I was not able to unlock or do anything with it. So under root browser I went to build.prop and added the two lines at the end:
ril.sales_code=LOL
ro.csc.sales_code=LOL
I rebooted the device and downloaded Change APN and selected my APN and it worked for the night, but then it did not work at all. I undid the cod, rebooted, and did it again. I can add and delete APN's in Change APN, but none of the choices work. I looked online for my provider's APN settings and that did not work at all. I am still using kit kat because I was not able to update. If I update will it fix the issue? And if I update will it get rid of root? I am updating via odin.

Ok I was able to fix my own issue. Under network mode it is VERY important to have it under CDMA and NOT in LTE/CDMA.

crmadera said:
Ok I was able to fix my own issue. Under network mode it is VERY important to have it under CDMA and NOT in LTE/CDMA.
Click to expand...
Click to collapse
OK so I did get it to work but what I noticed was that I only get 3G not 4GLTE like I used to. I went in to Change APN and hit menu and clicked on revert to default and that did the trick. I selected the APN called LTE Sprint OTA, went in to my settings and set the network mode to CDMA and it seems like it got 3G when I reboot. The problem now is that there is no APN selected when I turn on Change APN. I do not know what to do to get 4GLTE back. I know at least I got my internet back though. For those with similar issues I will try to find a way and research more, but I do not know for now. If someone does know a way please post it.

So today I am updating my phone using odin. I currently have 4.4.2, and I will be updating to 5.0.1 (from kitkat to lollipop). I am hoping that works. I backed up all of my stuff on Titanium Backup. I purchased something from it I forgot if it was like a special key or something but I know I have complete access to it from a while ago.
I went to sammobile.com/firmware and looked up for the one that I wanted -mine is SPH-L720. I am upgrading to the most current one that they had. Another thing I noticed too is that you have to register in order to download and the download takes forever. That is no fun at all. But right now I am at 1.0 GB of 1.4 so I will post what happens at 1.4 when I install odin -again- and when I try updating.
I also have bricked phone videos just in case something does go wrong. I will later be posting what happens and if updating was even a success, and I will also mention if 4GLTE is back or if I am still stuck using 3G. I think if I am still stuck using 3G I am not going to play with it anymore and just leave it how it is. I just hope that when I go to Mexico nothing gets messed up and I can still use my phone there. That is my biggest worry. If it all fails I am probably going to wipe out my data.

5.0.1 Update Successful
Update was a success, and for right now there is no sign of positive APN fix because my house does not have a good area of connection. But everything does seem to be ok for now. Once evverything is finished downloading because I deleted a lot of bloatware and it is all coming back I will let post if APN was fixed or not. I do notice t hat APN is still down to the 3 other APNs I had when I entered the 2 codes in build.prop, and neither is selected. But when I go pick up my siblings I will keep an eye out and see if 4GLTE does come back or not and will let everyone know if it was a fix or not.

Finally worked...but
I had a succesful update, but it did not work. I was not happy about that. I went into lollipop and it was a big disappointment. I hate it. Anyway, I did not see it get fixed. That is when I decided to just go ahead and factory reset everything. I did not want to do this because many people said that it did not work well when rooted, so I prepared myself in case I bricked my phone. But, it did not brick -hurray. And I got my APN's back. I just had some trouble with the WiFi's afterwards, but that is more of a problem with the passwords here and not because of the S4. For those who have had problems as well, there are several APN's needed that are hardly mentioned -and if they are I have never seen them being mentioned. I will post a picture. According to some people all you need is the APN section for it to work. I will also make a guide on what you can try to do if you do not want to factory reset your phone like me. It was a pain. I lost a lot of cool things I had on my phone, but hey I got 4G LTE back.

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
As you can see, this is what I currently have for APNs. If you do not have those, I will show you how to get them inserted if they are greyed out like mine.
The larger text us known as the title. I heard you can name that whatever you want, but you would still want to keep the same title. What matters is the APN or smaller text. That what is important.
Sent from my SPH-L720 using XDA-Developers mobile app

Finally...my way of fixing it APN problems with most sprint phones I hope.
First of all, you will need to be rooted or you will have to do a factory reset on your device in order to solve this issue. I cannot tell you how to root because every device is different.
Once you are rooted, you will download some kind or root browser. My favorite is called root browser
Once you have that, open it up and grant it root permission. You should see something like this
Scroll down to where you see system on this page
Hit system and scroll down until you see build.prop
Tap on it and you will see something like this
Tap on RB Editor and you will be guided to a bunch of text. DO NOT MESS WITH THE TEXT. Just scroll all the way down. Once you are all the way down, you will input the following two lines at the end:
ril.sales_code=LOL
ro.csc.sales_code=LOL
Save it and go back. Once you save it, go ahead and reboot your device. Once you boot up go back to the play store and get Change APN
Open this up and you will be able to edit your APN settings. I am not going to mess with mine anymore so I will not have any screenshots. But make sure you click on the plus sign on the top to add and add all the ones you see here
You will be adding APNs with title and APN only. Add all the ones you see on the screen and save them. Once you have all of them, exit out and go to settings>connections>more networks>mobile networks. Under network mode click on automatic. You should not have to reboot but if you do then do so.
You might not have the automatic selection. If you don't then just click on CDMA/LTE. then go back to build.prop and erase the 2 lines of code and reboot once again.
Go back to the mobile networks and see what happens. Try going into automatic if you were not and reboot again if you have to. If this did not work then I guess it's factory reset like me. I'm sorry.
I hope I nailed it. If not let me know.
Sent from my SPH-L720 using XDA-Developers mobile app

Related

[Q] No 3G after Update to pre-R GB and Eclipse ROM

Hey Everyone,
I was running root Froyo and just updated to pre-rooted GB and the Eclipse v2.1 ROM last night. Everything is running great except I have no 3G icon and can't make calls. Here is the process I did and the things I have tried:
1. Wipe Data/Cache/Dalvik
2. Upgrade with P3 AIO pre-root GB
3. Wipe Data/Cache/Dalvik
4. Flash Eclipse 0.1 ROM
5. Wipe Data/Cache/Dalvik
6. Flash Eclipse 2.1 ROM
Tried *228 twice to reactivate and still nothing along with multiple reboots.
Anything else I can try? Are there some files I can check for?
Any advice would be greatly appreciated. Kind of new to droid (from blackberry) and starting to get my hands dirty (and enjoying every minute )
Thanks in advance!
After you flash the AIO, try booting up normally, activating the phone. You should get 3g and voice at that point. Then go ahead and instal the rom.
Also I'm not sure about you flashing the old version of the rom then the new one. Shouldn't it just be the new version only? Like I said I'm not positive, check rom instal instructions. But usually you don't flash multiple versions like that.
Sent from OH MY GOD IS THAT A SQUIRREL!
I've never seen this problem before, but if you can get 3G after an SBF than it's definitely not Verizon and not your phone, but rather something you are installing/flashing. If you can't get 3G after an SBF there is something wrong with your phone or your Verizon account and in that case I would suggest dialing 611.
Let us know if you can get 3G after an SBF.
Thanks for the responses guys.
@juhde: only reason I flashed the 0.1 before 0.2.1 is because I read some people having problems going straight to 0.2.1 vs most everyone I saw with 0.1 first having no problems. Who knows.
After loading up the AIO I did run the setup and I can't recall if I had 3G though because I was on WIFI, which is why I didn't notice until this morning after leaving home.
@Overmind: Thanks for the tip I might have to try that because nothing else is working. I was hoping to avoid SBFing but if I have to no big deal.
hapyman said:
@Overmind: Thanks for the tip I might have to try that because nothing else is working. I was hoping to avoid SBFing but if I have to no big deal.
Click to expand...
Click to collapse
Why don't you do a nandroid first? Or.. my favorite, titanium backup, then you can backup all your apps+data, sbf, or whatever, reflash, and use titanium to get all your apps back + your levels on Angry Birds and such (app data). The pro version is like $6.00 in the market but so WORTH every penny. I love it!!
I've been using "My Backup Root" the free version and it works pretty well from what I can tell. Found it on the XDA dev forums. I heard Titanium is faster though. May have to try it out sometime.
I do have my stock w/ root nandroid. May have to try that. Just finished downloading RSD Lite and SBF but restoring nandroid should be a little easier. Prob going to try that first.
Thanks.
Ok this is odd...
So I try a wipe data/cache/davlik then restore my orig nandroid backup. Everything looks fine but no 3G still. I *228 option 1 and still nothing.
So at this point I say screw it and do an SBF. I followed the guide in the X2 forums to a "T" and when everything clears it looks like I am back to the same configuration as before. No 3G and all the same apps as my nandroid backup. I thought SBFing was supposed to be a factory reset, which would mean everything gets wiped correct?
To make sure... I just finished SBFing a second time, making sure I was in administrator (Win7), and still nothing. Tried *228 again after and nothing.
Anything I can be doing wrong here?
One small caveat... RSD Lite is saying "please manually power up this phone" after SBF is finished. I googled it and it doesn't look like anything of consequence if the phone boots properly, which it is.
Thanks for all the help
I'm at odds to what is going wrong here.
Two quick things to try, well 3 actually:
Dial *#*#4636#*#* then select phone settings & scroll down to the toggle radio button & see if it's set to on.
Check the wireless settings menu & make sure your data is on.
Dial *22899 to reactivate your data.
Last resort: call vzw & have tier2 reset your data on their end.
Sent from my DROID X2 using XDA Premium App
I would like to point out that verizon currently experiencing outages.
That's probably your problem.
I've been getting sporadic connection all day.
Sent from OH MY GOD IS THAT A SQUIRREL!
garywojdan81 said:
Two quick things to try, well 3 actually:
Dial *#*#4636#*#* then select phone settings & scroll down to the toggle radio button & see if it's set to on.
Check the wireless settings menu & make sure your data is on.
Dial *22899 to reactivate your data.
Last resort: call vzw & have tier2 reset your data on their end.
Sent from my DROID X2 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the tips.
Radio is on I am showing bars just not being able to connect to Data.
Tried *22899... same results as *228 option #1... nada
In phone info after typing *#*#4636#*#*:
GSM Service: In service
GPRS service: disconnected
Network Type: CDMA - 1xRTT
Radio Resets: 0
Data Attempts: 0
Data successes: 0
GSM disconnects:
=======DATA=======
State: DcInactiveState
disconnected with last try at
11:43pm
fail because Unknown Data Error
=================
Set Preferred network type:
Set to CDMA auto (PRL)
I don't see a simple option in settings for turning data on/off.
juhde said:
I would like to point out that verizon currently experiencing outages.
That's probably your problem.
I've been getting sporadic connection all day.
Sent from OH MY GOD IS THAT A SQUIRREL!
Click to expand...
Click to collapse
I hope that's the problem. My girls X2 (unmodded) has 3G icon up though.
May have to call and have them reset my data.
garywojdan81 said:
Last resort: call vzw & have tier2 reset your data on their end.
Click to expand...
Click to collapse
Sorry but what is this? Is it something I can ask for directly or do I just say my data is out and *228 isn't working.
Thanks again guys.
hapyman said:
Thanks for the tips.
Radio is on I am showing bars just not being able to connect to Data.
Tried *22899... same results as *228 option #1... nada
In phone info after typing *#*#4636#*#*:
GSM Service: In service
GPRS service: disconnected
Network Type: CDMA - 1xRTT
Radio Resets: 0
Data Attempts: 0
Data successes: 0
GSM disconnects:
=======DATA=======
State: DcInactiveState
disconnected with last try at
11:43pm
fail because Unknown Data Error
=================
Set Preferred network type:
Set to CDMA auto (PRL)
I don't see a simple option in settings for turning data on/off.
Click to expand...
Click to collapse
Settings : Battery & data manager : Data delivery : Data enabled (<-- Make sure this is checked)
Worth a shot.
Yep its enabled...
That would've been embarrassing but at this point I would've taken it
garywojdan81 said:
call vzw & have tier2 reset your data on their end.
Click to expand...
Click to collapse
Also have them dust off the account, clear out all the cookies, and feed these guys, which could very well be the source of the problem:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
hapyman said:
I hope that's the problem. My girls X2 (unmodded) has 3G icon up though.
May have to call and have them reset my data.
Click to expand...
Click to collapse
Earlier today my X2 was connected fine and my LG dumb phone sitting right next to me couldn't make or receive calls. Couple hours later, now it's reversed, the LG is working fine, my X2 has no data/voice.
Call Verizon and ask them if the outage is affecting your area.
Sent from OH MY GOD IS THAT A SQUIRREL!
Thanks for all the help everyone. Turns out it was an account mistake on vzws part that just happened to coincide with me updating to rooted GB. Called them today and got it worked out. It was evident it was beyond me after doing an SBF 3 times and still no 3g.
Thanks for all the advice though!
Sent from my DROID X2 using XDA App
I had this very problem last night with my GFs DX2, had to do factory data reset..3G returned immediately then had to root again with Gingerbreak. all is well now. be sure your contacts, apps, etc are backed up first, all user info will be wiped.
Sent from my HTC Glacier using XDA Premium App
Your network type is wrong
Sent from my DROID X2 using XDA App

Finally! A Solution for "Data Call Failure" or Error 67

First of all, proceed at your own risk. Poking around in your phone can cause problems if you're not careful.
I'm posting this because I spent quite a bit of time searching, but could find nothing that worked. I tried resets, updating profile/PRL, etc and none of them helped. I finally bit the bullet and called Sprint. After a short discussion about everything I had tried, a nice lady named Rachel had me update my data profile, which is apparently different than resetting it. You need to get into the SCRTN menu and the required EPST code is ##72786#, which is one that I did lot have in my handy list of useful codes.
After entering the code, you are presented with a password prompt, which is where you input your MSL.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
After doing so, you are at the SCRTN main menu.
When you tap "Menu" in the upper right hand corner, one of the two options presented is "Reset".
Tap that bad boy and you get this confirmation message.
When you tap ok, it does it's thing and then reboots. When it finishes rebooting, it should start the handsfree activation process and then all will be right with the world....or at least it was for me.
Just wanted to say THANK YOU! Activating my "old" LTE which was already rooted and got this. Took an hour with a CSR and getting disconnected for me to do a quick search to find this thread. I called back, got my MSL and did this and BAM!
Thanks a ton for sharing this.
Thanks a bunch, I am running stock Rom, but could get error 67 to go away with sprint tether. So I ran this and voila looks like that fixed my error 67 tether issue. Which also fixed my media link error 67 message
**edit**
The error came back after a reboot, I will fiddle with it more later see if I can make it stick
Sent from my GT-I9300 using xda app-developers app
A week ago I was getting the error code 67, as well as no data what-so-ever. No matter what I did (the ##72786# data reset as well as the ##986# hard reset) still no data connection (error code 67).
So I took it to Sprint, they couldn't fix it and ended up giving me a new phone. Basically, nothing helped. The Sprint tech. really couldn't answer what was wrong, so his fall back excuse for the issue was installing an unstable ROM.
Which was not true, I had ViperRom installed on the phone for about 2 1/2 weeks before my phones data took a crap on me
WUESTSIDER!
Sent with my rEVOLTe, the Family JEWEL!
An easy fix is ##DATA# enter msl, click data and edit the Active Profile from 0 to 1, commit and reboot. No one at Sprint or anywhere could help me. I got calls and texts fine, but data was a no go until I changed that value.
Sent from my EVO using Tapatalk 2
It should be noted that all of these ## codes ONLY work on sense roms, not aosp.
not sure if anybody here is wondering how to get there MSL number without calling sprint, but use this app.... worked on the 3D, also works on the LTE...
https://www.dropbox.com/s/jotxjcq0wjr5j5y/com.esccode.msl_15.apk
cobraboy85 said:
not sure if anybody here is wondering how to get there MSL number without calling sprint, but use this app.... worked on the 3D, also works on the LTE...
https://www.dropbox.com/s/jotxjcq0wjr5j5y/com.esccode.msl_15.apk
Click to expand...
Click to collapse
MSL Reader is available in the Play Store. That's what I use.
https://play.google.com/store/search?q=msl+reader
sanmanc said:
MSL Reader is available in the Play Store. That's what I use.
https://play.google.com/store/search?q=msl+reader
Click to expand...
Click to collapse
That's the app he posted, just from his drop box.
Sent from my EVO LTE using XDA premium
Man, I have tried everything i order to get native HotSpot working. Hee are the steps, as I know them:
Modify build.prop, adding the command ro.tether.denied=false
Reboot to recovery
Use TeamWin to wipe both Cache and Dalvik
Reboot normally
USB Tether
Turn on HotSpot
Still getting Error 67 every 15 seconds. Let it wait for 5 few minutes; no joy
I even turned off LTE (since it doesn't exist), nada.
Anyone with additional ideas ?
Thanks !
For anyone who has had issues recieving and sending text, what was the result of you getting it back and running? I called Sprint and they reset my setting within, this menu, and nothing working. Obviously im S-Off and such, so they said my last resort was to do a factory reset. id appreciate it if someone told me what they did...TIA!!
reverepats said:
For anyone who has had issues recieving and sending text, what was the result of you getting it back and running? I called Sprint and they reset my setting within, this menu, and nothing working. Obviously im S-Off and such, so they said my last resort was to do a factory reset. id appreciate it if someone told me what they did...TIA!!
Click to expand...
Click to collapse
Have you made a phone call? Surprisingly, doing that seems to have fixed a lot of text issues lol
Sent from my EVO using xda app-developers app
It was the damn Airave in my house. Once i left the house, my texts came rolling in. Once i went back in, the texts failed again. So i knew it was the airave. Just reset it, and things are fine now. Thank god LOL
reverepats said:
It was the damn Airave in my house. Once i left the house, my texts came rolling in. Once i went back in, the texts failed again. So i knew it was the airave. Just reset it, and things are fine now. Thank god LOL
Click to expand...
Click to collapse
Oh yeah, activating on the Airave is troublesome.
Sent from my EVO LTE using XDA premium
mrrogers1 said:
Oh yeah, activating on the Airave is troublesome.
Sent from my EVO LTE using XDA premium
Click to expand...
Click to collapse
Well ive never had that issues before, until now of course. Thansk fully it was that tho.
mroppolo said:
Man, I have tried everything i order to get native HotSpot working. Hee are the steps, as I know them:
Modify build.prop, adding the command ro.tether.denied=false
Reboot to recovery
Use TeamWin to wipe both Cache and Dalvik
Reboot normally
USB Tether
Turn on HotSpot
Still getting Error 67 every 15 seconds. Let it wait for 5 few minutes; no joy
I even turned off LTE (since it doesn't exist), nada.
Anyone with additional ideas ?
Thanks !
Click to expand...
Click to collapse
I know i am late to the game..but what fixed my problem of error 67 was to put a space between the = and false.
erikivy said:
First of all, proceed at your own risk. Poking around in your phone can cause problems if you're not careful.
I'm posting this because I spent quite a bit of time searching, but could find nothing that worked. I tried resets, updating profile/PRL, etc and none of them helped. I finally bit the bullet and called Sprint. After a short discussion about everything I had tried, a nice lady named Rachel had me update my data profile, which is apparently different than resetting it. You need to get into the SCRTN menu and the required EPST code is ##72786#, which is one that I did lot have in my handy list of useful codes.
After entering the code, you are presented with a password prompt, which is where you input your MSL.
After doing so, you are at the SCRTN main menu.
When you tap "Menu" in the upper right hand corner, one of the two options presented is "Reset".
Tap that bad boy and you get this confirmation message.
When you tap ok, it does it's thing and then reboots. When it finishes rebooting, it should start the handsfree activation process and then all will be right with the world....or at least it was for me.
Click to expand...
Click to collapse
Yep that's a trick us techs use. Works wonders.
Sent from my EVO
I want to thank erikivy for this. I was on the phone with Sprint for a while, and although the lady was incredibly nice, she couldn't help me. I did this and instantly got everything working.
Note: this worked awesome for my Evo 3d.
Thanks again.
Confirmed Working on HTC EVO 4G LTE on Verizon Prepaid.
This is confirmed and working on my HTC EVO 4G LTE, no root; running on Verizon prepaid. My problem was that it would sometimes disconnect and most of the time just give the 67 error code. I would connect sometimes if I got lucky and then failed. I have HTC Sync Manager installed by the way. Everything seems to be working fine. I don't even know what this reset does as all the info stays the same after I checked it back. Thanks
What solved this problem for me, as well as a brief warning...
reverepats said:
For anyone who has had issues recieving and sending text, what was the result of you getting it back and running? I called Sprint and they reset my setting within, this menu, and nothing working. Obviously im S-Off and such, so they said my last resort was to do a factory reset. id appreciate it if someone told me what they did...TIA!!
Click to expand...
Click to collapse
I have a Sprint Galaxy S, and when I did the steps listed here, everything was reset for me and all seemed lost. (could not call, text, number seemed reset to something like 000-000-0084) However, After poking around a bit, I went under Settings-->About Phone --> System Updates --> Update profile. After awhile, it updated and restarted, number was set back to what it was, so was username, etc. So, I'm sure your problem was long solved, but let this serve as a warning/emergency action post for others: If you do this, and then cannot text/call, try the method I described before taking it to a store. Also, I made an account simply to say this, I will probably never come back, so keep that in mind. Hope that I helped someone, good luck to any trying to fix error 67, even afterwards, I didn't even check to see if my error 67 was fixed (it always occurred when I tried tethering), but right now I'm just glad I got my phone to work again. Here, people, have a smilie:

Public service announcement

Do not do a data restore from the dialer using ##3282#, it is highly likely you will lose your ability to make calls and receive 3G. I did this as well as others I have seen in the forum and the techs do not know the information to manually fill in to the fields when all the data gets messed up, so your only option will be a replacement phone. You have been warned.
This may have worked on previous HTC phones but is seriously broken on this one.
If you're in that situation can you try running the RUU so you're 100% day one stock and then do the same code to restore? That should get you back on your feet again.
Racer Of All said:
If you're in that situation can you try running the RUU so you're 100% day one stock and then do the same code to restore? That should get you back on your feet again.
Click to expand...
Click to collapse
I think for other HTC devices that works (and should for this), but something about putting that code ruins the UIC/MIC (whatever its called) and makes impossible to get back..
You just need your sprint email thing to fix the data restore hell.
Here
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my EVO using xda premium
I tried RUU and re-entering your username, it didn't work. It will erase your MSD and MSID too, I've seen that happen. You can fix the call and text issue on your own. Are you saying you have done a data restore and it didn't screw your 3g?
PaulB007 said:
Are you saying you have done a data restore and it didn't screw your 3g?
Click to expand...
Click to collapse
Oh no, it screwed it completely. I still had voice but no data.
That screen I showed you, was blank (the inputs were either 0 or __, after doing the data restore.
I don't remember all of the steps exactly but I do remember the last thing I did to get it working was inputting the email there.
I did a profile update afterward, just to make sure everything was kosher.
Can't you do a profile update over wifi to get your NAI and MSID back?
dagnasty said:
Can't you do a profile update over wifi to get your NAI and MSID back?
Click to expand...
Click to collapse
Yes.
Public service announcement: Don't touch things in hidden menus unless you know what they do. That is all.
Sent from my EVO using xda premium
I don't recall this being s new issue...the information is restored by updating prl and data profile. Basically activating the phone on the network again Unfortunately that won't work if there are connectivity issues in your location
Sent from my EVO using xda app-developers app
I hope you got your phone back working. That sound so upsetting
Sent from my EVO using xda app-developers app
Did the same thing and messed my phone up. After all possible resets and sprint tech "help" I ended up getting a free replacement.
I have told sprint before how to fix this and obviously no one has added the notes to the system. When you do a data reset it changes the active profile to 0 which is where most people's old phones had the profile sit. After you do the reset skip the activation because you won't get a connection. Go back into the data editor and change the active profile to 1 and then go into setting and select activation. Everything should be working fine at this point and start the reactivation just fine. This really should be a sticky.
Sent from my EVO using Tapatalk 2
juanm269 said:
I have told sprint before how to fix this and obviously no one has added the notes to the system. When you do a data reset it changes the active profile to 0 which is where most people's old phones had the profile sit. After you do the reset skip the activation because you won't get a connection. Go back into the data editor and change the active profile to 1 and then go into setting and select activation. Everything should be working fine at this point and start the reactivation just fine. This really should be a sticky.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
This worked for me, although it took me a couple of tries. The finale time I let the device reboot itself instead of clicking the "reboot now" option (this is after changing to active profile 1), which seems to help in these situations. that's just been my perception and nothing scientific but I think it's worth waiting the ten seconds or so.

Question Unable to delete "T-mobile.com" wifi subscription?

Settings-> Wi-Fi & Network -> Wi-Fi -> Saved Networks
Under [Subscrptions], there is <t-mobile.com> which will Auto Connect after you reboot your phone.
Unfortunately, it will re-install itself after you reboot your phone even you perform "Forget" or "Delete" it. ( yes, I have PM uninstall all T-mobile packages already )
Anyone know how to delete it or what it is?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This is your cell service? Why would you delete it
onyxcode said:
This is your cell service? Why would you delete You a
Click to expand...
Click to collapse
1. "T-mobile.com" is wifi subscription.
2. I do not have wifi subscription via T-mobile.
3. My other phone, Samsung a32 will not auto install this subscription under my Saved Wifi.
4. Even if I disconect this subscription, my phone still works without issue as well as Wifi.
5. I do not wish to have it auto-connected after reboot.
Can you provie solution instead throw me more questions?
no clue said:
1. "T-mobile.com" is wifi subscription.
2. I do not have wifi subscription via T-mobile.
3. My other phone, Samsung a32 will not auto install this subscription under my Saved Wifi.
4. Even if I disconect this subscription, my phone still works without issue as well as Wifi.
5. I do not wish to have it auto-connected after reboot.
Can you provie solution instead throw me more questions?
Click to expand...
Click to collapse
This is not related to Wi-Fi in any way. Notice how it simply says "Saved networks", then below "t-mobile.com", it has "Wi-Fi Networks". This implies, as far as I'm aware, that it is not Wi-Fi, but rather your cellular data subscription from T-Mobile.
onyxcode said:
This is not related to Wi-Fi in any way. Notice how it simply says "Saved networks", then below "t-mobile.com", it has "Wi-Fi Networks". This implies, as far as I'm aware, that it is not Wi-Fi, but rather your cellular data subscription from T-Mobile.
Click to expand...
Click to collapse
so you don't have the real answer to my question.
It could just be hard coded into the tmobile branded phones to give you access to tmobile hotspots.
alarmdude9 said:
It could just be hard coded into the tmobile branded phones to give you access to tmobile hotspots.
Click to expand...
Click to collapse
This could be it.
However, I also have T-mobile branded Samsung A32 5g but it does not re-install "t-mobile.com" under [Saved networks] menu after I delete it. That's why I like to know if I can prevent auto-install after I delete it.
FYI, I have already PM uninstalled all tmo packages.
I want to say many phones ago I had a similar issue with a package that happened on one phone and not another. What I remember of it was the AOKP guys went digging into it and they found that on the tmobile branded version of that phone in the original rom it was buried deep enough it couldn't be turned off. I am not sure if it was the same package but I do recall it had something to do with their wifi networks.
alarmdude9 said:
I want to say many phones ago I had a similar issue with a package that happened on one phone and not another. What I remember of it was the AOKP guys went digging into it and they found that on the tmobile branded version of that phone in the original rom it was buried deep enough it couldn't be turned off. I am not sure if it was the same package but I do recall it had something to do with their wifi networks.
Click to expand...
Click to collapse
Really appreicate your explanation. That makes pefect sense.
alarmdude9 said:
I want to say many phones ago I had a similar issue with a package that happened on one phone and not another. What I remember of it was the AOKP guys went digging into it and they found that on the tmobile branded version of that phone in the original rom it was buried deep enough it couldn't be turned off. I am not sure if it was the same package but I do recall it had something to do with their wifi networks.
Click to expand...
Click to collapse
This makes sense. Glad you could clear this up, I was also curious.
I wouldn't swear it's cleared up lol. Like I said I could be wrong, I just remember it was a package that the AOKP guys went looking for in the stock rom for the phone (Motorola cliq or cliq2 maybe) and that it was something to do with the wifi but it was harmless just gave you access to their instore wifi stuff. I'll leave the clearing up to people much smarter than me......
alarmdude9 said:
I wouldn't swear it's cleared up lol. Like I said I could be wrong, I just remember it was a package that the AOKP guys went looking for in the stock rom for the phone (Motorola cliq or cliq2 maybe) and that it was something to do with the wifi but it was harmless just gave you access to their instore wifi stuff. I'll leave the clearing up to people much smarter than me......
Click to expand...
Click to collapse
Yeah I see what you mean. I'll still leave this as a possible theory until it's 100% confirmed.

Question Switching from WIFI to Mobile Data Issue

Has anyone ran across an issue when changing from WIFI to mobile data that it doesn't switch? Usually when I leave my house and get into the car it doesn't switch to mobile data and I need to restart my phone for it to connect.
I'm seeing this issue, sort of. Not sure if this is the same that's happening to you though. After leaving home/wifi, the phone shows LTE or 5G but the data doesn't work (at least for some apps, I'm not sure if it's all or not).
Restarting does fix this, but for me swapping back and forth between APNs will also fix it for some reason.
Yeh happens on phone as well, as you said the only way to get reconnect is by restarting the phone, really annoying i hope sony will address this issue in the software update
I am on the latest image and I have this problem as well. I hate to be spending time with either Sony or T-Mobile support to find where the issue is. I'm not even sure if T-Mobile will care; they'll probably tell me I'm using an unsupported phone... sigh...
If this issue is not resolved and if the upcoming Galaxy phone happens to come with an sd-card slot (low chance), then I'm returning my Sony and switching to that. So far not impressed with screen brightness for sunny days outside either, and not thrilled about over sensitive or not sensitive enough, dual-personality finger print reader. So my reasons to return are starting mount up...
Oh one more observation. If I try to force connect to another network like ATT, wait for that to fail, then switch to auto-connect right after, then 5G icon comes and I get internet connectivity restored w/o having to restart. This seems to be the only workaround. Otherwise switching mobile data on/off, or switching in and out of airplane mode doesn't do anything.
And... I'm sure I can do this trick when I naturally lose service then come back into service where I only get voice, but no data. This is the thing that most pisses me off. I can anticipate switching in/out of wi-fi and apply the workaround or reboot. But I can't keep checking my phone to see if I constantly have 5G coverage, which is spotty at times to begin with T-Mobile.
Really frustrated with this here....
I had this problem, so did a search and found the same problem with older Sony phone. He said what fixed it was changing the apn settings. Wish I could find that web site again. But basically checked my default apn setting, and it was missing some info. I made a new apn with the correct T-Mobile settings and deleted the old one. And now I don't need a restart to get mobile data working. Never would have thought that would be the fix. Hope this helps
"Sony Xperia 5ii - No LTE/Mobile after Disconnecting from WiFi : r/SonyXperia"
https://www.reddit.com/r/SonyXperia/comments/kfb7m9
Found it
bricky23 said:
I had this problem, so did a search and found the same problem with older Sony phone. He said what fixed it was changing the apn settings. Wish I could find that web site again. But basically checked my default apn setting, and it was missing some info. I made a new apn with the correct T-Mobile settings and deleted the old one. And now I don't need a restart to get mobile data working. Never would have thought that would be the fix. Hope this helps
Click to expand...
Click to collapse
This did the trick!!! Thank you very much! I don't know if Sony was trying to be smart to include the "T-Mobile" APN in the phone, or T-Mobile pushed both "T-Mobile" and "T-Mobile US LTE" APNs over the air, but when I switched from T-Mobile to T-Mobile US LTE, the issue stopped exhibiting.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Categories

Resources