I am facing a weird and annoying problem on my phone, Mega SGH-I527M running Marshmallow 6.0.1 CM13. It seems whenever a voice is to be heard (like when making a phone call, a messenger call, listening to a voice messaage on social media apps like Telegram, Viber, etc.) the screen goes all black.
In case of Skype and Telegram it is so bad! After receiving a Skype call, my screen never gets back even when I hit home button and I have to hard restart my phone!
My first guess was that my proximity sensor is bad, but that sensor is working... When I put my hand over proximity sensor the screen gets dimmer and when I take it out of its way, screen gets brightened; so it seems it's functioning. Where is the issue?
Any help is appreciated, as this issue is really annoying.
Cheers
I've seen your request link on silesh's thread i faced the same with a theme. If you have install a theme, or you have to erase it with all its datas (after install the system's theme) or you can as i did choose another way to wake un screen. Mine was to choose volume button to wake up screen and never more problem. Also, you can check and clean your proximity sensor
Sent from my GT-I9205 using XDA-Developers mobile app
idoit said:
I am facing a weird and annoying problem on my phone, Mega SGH-I527M running Marshmallow 6.0.1 CM13. It seems whenever a voice is to be heard (like when making a phone call, a messenger call, listening to a voice messaage on social media apps like Telegram, Viber, etc.) the screen goes all black.
In case of Skype and Telegram it is so bad! After receiving a Skype call, my screen never gets back even when I hit home button and I have to hard restart my phone!
My first guess was that my proximity sensor is bad, but that sensor is working... When I put my hand over proximity sensor the screen gets dimmer and when I take it out of its way, screen gets brightened; so it seems it's functioning. Where is the issue?
Any help is appreciated, as this issue is really annoying.
Cheers
Click to expand...
Click to collapse
Please make sure you have a full wipe (data, system, cache, dalvik, etc...) before flashing the rom, reboot recovery, install latest opengapps and reboot system.
If your problem persists clean cache again in recovery and reboot.
If the problem is still there try another rom. Please remember the developer no longer owns the Mega, so it's a lot harder for him to bug fix.
For future reference, I resolved this immensely painful issue with this app: https://play.google.com/store/apps/details?id=com.vrognaas.proximityfix
I am a careful Android user when it comes to flashing etc.
Related
I'm running Dirty Unicorns with the JBX kernel, using BMM as my recovery. Earlier on my phone shut down and wouldn't boot up, for a while. When I tried pressing the power and volume keys down it booted up into AP fastboot mode and that's never happened to me before. I managed to reboot back into Then Viber started sending me phantom calls by which I mean no one had actually made a call. When I tried to pick up the call from no one the phone kept vibrating. I force closed the app, deleted the cache and opened it again to see if that would stop the beahviour. I got another phantom call, and this time the screen I couldn't stop the phone from vibrating. The screen went black, unlocking it and locking it only toggled the lights on the capacitive keys. I managed to eventually reboot the phone but I went back to the stock rom.
Is this an issue with Viber or should I send in a bug report?
anon47 said:
I'm running Dirty Unicorns with the JBX kernel, using BMM as my recovery. Earlier on my phone shut down and wouldn't boot up, for a while. When I tried pressing the power and volume keys down it booted up into AP fastboot mode and that's never happened to me before. I managed to reboot back into Then Viber started sending me phantom calls by which I mean no one had actually made a call. When I tried to pick up the call from no one the phone kept vibrating. I force closed the app, deleted the cache and opened it again to see if that would stop the beahviour. I got another phantom call, and this time the screen I couldn't stop the phone from vibrating. The screen went black, unlocking it and locking it only toggled the lights on the capacitive keys. I managed to eventually reboot the phone but I went back to the stock rom.
Is this an issue with Viber or should I send in a bug report?
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Click to collapse
Hi
It seems that the Custom ROM affected Viber , Viber don't send phantom calls .
Is it working properly for you on Stock ROM?
Thanks in advance,
Viber Team
Viber Team said:
Hi
It seems that the Custom ROM affected Viber , Viber don't send phantom calls .
Is it working properly for you on Stock ROM?
Thanks in advance,
Viber Team
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Click to collapse
Thanks for your post. It does work in the stock rom, flawlessly. Do you know if there's any fix for this, because I've come to really like this rom? Just an update, the calls have been working fine recently, but after a call when I try to exit Viber it registers random button presses that I haven't done and gives me a message saying something to the effect of 'Viber is not in an idle state = 8' or state = 6.
I'm experiencing further issues with this. My phone reboots when I'm using Viber, regardless of whether it's calls or messages. I'm pretty sure it's a rom issue, and I'd post in the thread if I could but, alas, I don't have the requisite post count yet. I've tried wiping cache and dalvik cahce. Does anyone have any solution to this problem?
charging?
anon47 said:
I'm experiencing further issues with this. My phone reboots when I'm using Viber, regardless of whether it's calls or messages. I'm pretty sure it's a rom issue, and I'd post in the thread if I could but, alas, I don't have the requisite post count yet. I've tried wiping cache and dalvik cahce. Does anyone have any solution to this problem?
Click to expand...
Click to collapse
I am curious if it is on the charger at the time of these random events. My razr behaves weirdly when charging, not responding to button presses or opening random apps. fine when off charger.
when I use the original oxygenos, I always happens (in each call) that there are unintentional touches the screen that usually make me turn the microphone off or pause the call, all this makes it impossible to make a phone call.
I tried doing upgrades, downgrades, cache cleaning, reset but nothing!
The only way to solve it is to use the CyanogenMod 13 where the bug does not occur but.
can someone help me with this problem ??? I like the stock rom and I would use it without problems
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
aredpanda said:
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
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Click to collapse
Yes! the only way is to turn off the phone with the power button after starting the conversation, it is still very frustrating!
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
fotjon said:
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
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Click to collapse
I think the screen is responsive to the touch in some cases despite the proximity sensor turns off the screen, it's a pretty serious problem, those of OnePlus are willing to fix it, but they will leave at least 30 days.
I do not understand if it is a sofware or hardware problem because with the various tests I did the sersore proximity seems to work fine, but I can not make a phone call without any problems
Today when I dialed someone, the screen switched off, like when we bring it to our face, cover the sensor, tapping didnt do anything, only pressing power did bring back the screen, after that all was normal, except it wouldnt switch off the screen when the sensor was covered again
Did another call, the same, rebooted the phone but still the same. I use Dialer+, but tested with standard Phone app and the same happened, any suggestions
Yesterday all worked fine, the only apps updated yesterday where: Google, Calendar, MoboPlayer and Shazam
melorib said:
Today when I dialed someone, the screen switched off, like when we bring it to our face, cover the sensor, tapping didnt do anything, only pressing power did bring back the screen, after that all was normal, except it wouldnt switch off the screen when the sensor was covered again
Did another call, the same, rebooted the phone but still the same. I use Dialer+, but tested with standard Phone app and the same happened, any suggestions
Yesterday all worked fine, the only apps updated yesterday where: Google, Calendar, MoboPlayer and Shazam
Click to expand...
Click to collapse
Same happened calling with Whatsapp...
No one
The proximity sensor seems to work fine otherwise
I've had the same issue on seemingly random occasions. Lots of people suggested checking the proximity sensor data using AIDA64 but it all checked out fine.
Only thing that worked for me was to recalibrate the motion sensor under display settings. Hope that works for you!
gator716 said:
I've had the same issue on seemingly random occasions. Lots of people suggested checking the proximity sensor data using AIDA64 but it all checked out fine.
Only thing that worked for me was to recalibrate the motion sensor under display settings. Hope that works for you!
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Click to collapse
Thank you :good:
I ended up upgrading to MM and the problem is gone
melorib said:
Thank you :good:
I ended up upgrading to MM and the problem is gone
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I had the same issue on Lollipop, I upgraded to marshmallow and it still exists. It happens at random times, sometimes the proximity sensor works fine but sometimes it kind of freezes and the screen remains off even after a phone call, I have to touch it a bit to make it respond.
Any permanent way of fixing this? Any solution would be very helpful.
masaichris said:
I had the same issue on Lollipop, I upgraded to marshmallow and it still exists. It happens at random times, sometimes the proximity sensor works fine but sometimes it kind of freezes and the screen remains off even after a phone call, I have to touch it a bit to make it respond.
Any permanent way of fixing this? Any solution would be very helpful.
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Click to collapse
Mine never had the problem other than that one day before I upgraded to MM, I have the phone since January. Did you try re-calibrating the sensor like Gator said
Same happened with MM, recalibrated the motion sensor under display settings, and it is working again...
Description of problem
After getting a missed call the phones starts acting very weird , the home button does not work so does the multitasking button,the screen wont rotate, the auto brightness stops working and defaults to the middle, YouTube auto pauses for no reason.
Cause/Steps to recreate the issue
if i get a missed call the issues stars to appear even if it is a whatsapp call, the auto brightness and YouTube auto pause just appends regular.
What I've tried so far to resolve the issue
i have tried to wipe the cache, turn off some bloatware apps even i have restore my phone and it fixed the problem for a week.
Samsung Galaxy S5 SM900A Android version 6.0.1
arieldm said:
Description of problem
After getting a missed call the phones starts acting very weird , the home button does not work so does the multitasking button,the screen wont rotate, the auto brightness stops working and defaults to the middle, YouTube auto pauses for no reason.
Cause/Steps to recreate the issue
if i get a missed call the issues stars to appear even if it is a whatsapp call, the auto brightness and YouTube auto pause just appends regular.
What I've tried so far to resolve the issue
i have tried to wipe the cache, turn off some bloatware apps even i have restore my phone and it fixed the problem for a week.
Samsung Galaxy S5 SM900A Android version 6.0.1
Click to expand...
Click to collapse
Did you try a complete new installation of your rom? Or try flashing stock rom? If it is a bug in the system of your current rom then wiping or reseting won't just fix the problem.
no,i have only gone as far as to wipe the system and then restore, any guide on how to flash the stock rom?
i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
ilampayen said:
i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
Click to expand...
Click to collapse
If it's not hardware problem
You can try calibration/re calibration
Goto my device>all specs>click on kernel version multiple times, it will open CIT menu
And find your desired option.
Just install "Call Proximity Sensor Fix" from playstore.
none of the recommendations worked. only proximity sensor fix app's proximity overrider works but it creates a constant notification. i use blockada for adblocking, it also has a constant notification. they keep changing places, it is annoying
edit: ok, i just unclicked show notifications for both app's, locked them on running applications, remove all restrictions: they are both working now without any notification. call proximity sensor fix it's overrider works dine, thanks all