Related
Just trying to build some statistics as to how common this turning off problem is.
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PLEASE READ THIS BEFORE ANSWERING:
1) Obviously this is regarding the phone turning off on its own when its not due an empty battery.
2) Only answer with "no" if you've been using the phone for at least a week. If you've been using it for less and it hasnt turned off, answer with "No - but had it for less than a week".
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I just want to know before I send my phone to Amazon for replacement.
I've had it 8 days, so I clicked the 2nd "no". If I saw any hardware fault in a new device I'd immediately get onto the supplier for a replacement. Unless there's software at fault here (unlikely, but obviously possible) then I can't see the problem simply going away.
Hope you get it sorted mate.
Nope. Had the phone since may 6.
Sent from my GT-P1000 using XDA Premium App
Thx for the replies guys.
Keep the answers coming
No. Never unless the battrey is empty.
Sent from my GT-I9100 using XDA App
Touchwood, never and I've had the phone a few weeks now.
Had this problem last year with my new Desire, but returned it to HTC and they replaced the mobo without any problems.
Yep had it nearly 4 weeks and its went twice. Not in the last week or so though.
Sent from my GT-I9100 using XDA App
Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
I returned my 1st one as it turned off a few times a day. Replacement has been fine.
Sent from my GT-I9100 using XDA App
Does reboot count as a yes?
I clicked yes but I am not 100% sure if this happened to me or not. Allow me to explain...
I was carrying it in my hand walking and I happened to look at the screen and it was showing the Samsung GT-i9100 splash screen seemingly for no apparent reason. When it went away it just went right back to where it was (no media card reading or anything).
It was strange to say the least but I have not seen it happen again since then and that was about a week ago and I have had the device for approx. 3 weeks now.
Does this sound like the same issue?
BarryH_GEG said:
Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
Click to expand...
Click to collapse
Lightfunkyone said:
Does reboot count as a yes?
Click to expand...
Click to collapse
Oh sorry i forgot to mention this. No, reboots don't count as they're probably a software problem which can be fixed maybe with a new ROM or update or wtvr (i'm probably going to install another ROM eventually). And i'm not sure how a replacement will help with that, since I already have the KE7 firmware installed.
Just complete turn offs, cuz it might be a hardware problem, which can be solved by a replacement.
Thanks for the responses guys. Keep it up
Hmm, well i'm not really sure of anything, but that looks like a reboot to me. It might be that it turned off and you accidentally held the power button and turned it on, but since there was no card reading or anything, i think it's the "fast reboot" problem i've seen some people with on the forums. I hope it doesn't happen again
Hey guys.
I've noticed that occasionally Vlingo/Voice control pops up after a single-click of the home button. This happens a couple of times a day.
I was wondering if this could be a hardware or software error. My guess is that it has to be a software error because it happens so rarely and the button itself has quite the travel (I just don't feel it being pressed twice).
My question is has this problem happened to anyone else before? It's kind of driving me crazy.
I'm on stock rooted (with insecure kernel) BOKE3 (Android 2.3.3).
Thank you!
I think it's hardware related. I noticed it in CWM Recovery. Sometimes when i pushed Home once, phone acted like I was pushing it twice.
I have my GS2 for 2 months. It happened to me only twice.
Thanks for the reply. I don't have CWM recovery installed and the couple of times I've been in the stock one I haven't noticed anything. I guess time will tell if it's a hardware or software bug when ICS is finally (officially) released for SGS2.
Happen to me in cwm a couple times too...
Now i use POWER button...just to be sure i dont mess up the Sg2
can somebody fix this problem? it is annoying when I want my phone back to homescreen but the vlingo comes out...
I have the same problem, and it's definetly a hardware issue. My home button have gotten progressively worse, it have now reached a point where it now double clicks several times a day.
Sent from my GT-I9100 using xda premium
You know, I remembered that it all started when I had the "bright" idea to format the /cache from the stock recovery. I just formatted it to see if it will fix itself. Already the stock launcher's animations are back (I never realized they were gone), hopefully this fixed the problem, otherwise off it goes to Samsung for service.
This happens to me all the time and it drives me crazy... I hate that goddamned thing... `what would you like to do` how about shut the hell up.
I suppose if you root it can be uninstalled
i think i have the solution , will post a video on youtube in few hours.
I had same issue with LPB ICS, then i flashed again, wipe data, cache etc, even deleted battery log/stats, and now everything is perfect..
This is not HW issue afaik..
Same for me. It's especially annoying if you're sitting in a course and the media sound isn't muted.
For me it seems to be a hardware problem, too. Because after I had replaced my S2 it just happend once in 2 month. Before it happend several times a day.
LG WortPixel
I have the same problem too. I used CWM. I think this is software things.
toi1em said:
I have the same problem too. I used CWM. I think this is software things.
Click to expand...
Click to collapse
How many times have you encountered it and have you disabled/use Rom without home button double click?
Sent from my GT-I9100 using xda premium
Factory reset did not do the trick, I still occationally get the damn Vlingo. Maybe I should try installing another factory firmware.
I'm really tempted to just send it in for service.
andreasS2 said:
Factory reset did not do the trick, I still occationally get the damn Vlingo. Maybe I should try installing another factory firmware.
I'm really tempted to just send it in for service.
Click to expand...
Click to collapse
It won't help, I'm confident it's a hardware problem. The best you can do is to flash a rom without the double click feature.
Sent from my GT-I9100 using xda premium
Do you know if the stock ICS (leaked) roms come with Vlingo or a double-click feature in general?
brar.arsh said:
I had same issue with LPB ICS, then i flashed again, wipe data, cache etc, even deleted battery log/stats, and now everything is perfect..
This is not HW issue afaik..
Click to expand...
Click to collapse
It happens on every Rom I've used.
Sent from my GT-I9100 using xda premium
Can't we just make a warranty claim? Or are they just going to come back with "could not reproduce problem" since it only occurs 2-3 times a day?
Edit: I've contacted Samsung and they've told me to update to the latest firmware. Lol.
andreasS2 said:
Do you know if the stock ICS (leaked) roms come with Vlingo or a double-click feature in general?
Click to expand...
Click to collapse
Yup they do, and I had the same problem on the latest ICS leak. It also double clicked in CM7, but it's harder to notice there as it dont have Vlingo.
I guess you can make a warranty claim. I dont know your countries rules regarding this, but in Norway they must fix stuff like this even though the warranty dont apply/is expired.
Sent from my GT-I9100 using xda premium
The phone's warranty runs until the end of September 2013.
I just installed another original rom and it already popped up Vlingo once, I'm going to test it some more and report back.
Edit: Same problem, it's definitely hardware related.
Hello, people of xda-dev.
I just recently encountered a frustrating problem. One third of my touch screen is unresponsive. It just randomly happened over night.
I unlocked it and rooted it a little while ago (for the android battery app and such).
I tried the second method on this thread with no success : http://forum.xda-developers.com/showthread.php?t=1131649
I also tried restoring to factory state a couple of times and erased the cache.
I am running Android version 2.2.2
If you need more information, ask away!
Thank you.
If you search there is lots of threads about this issue. Only way replace digitizer
Its a common Atrix problem
I had this problem for about 6months now
Sent from my MB860 using XDA Premium App
So it wouldn't be something like, I don't know, a partition messing up or something? (since I unlocked it)
Thank you for your reply.
PhoenixFFX said:
So it wouldn't be something like, I don't know, a partition messing up or something? (since I unlocked it)
Thank you for your reply.
Click to expand...
Click to collapse
nope sorry m8
Aww.. well thanks!
So I need to buy a new digitizer and replace it?
Does it mean the new one will probably fail after a couple of months too?
Wow.. I removed the battery (again) and opened it again.
Same vertical dead line, but this time it's about half smaller, and a little shifted to the right :l (I'm testing it with Touch Test)
Do you really think it's hardware related?
If you still have warranty coverage, flash sbf to unlocked stock. Send it in. They will send you a brand new phone.
At least that is my experience with two separate atrix units.
PhoenixFFX said:
Wow.. I removed the battery (again) and opened it again.
Same vertical dead line, but this time it's about half smaller, and a little shifted to the right :l (I'm testing it with Touch Test)
Do you really think it's hardware related?
Click to expand...
Click to collapse
I know its that area that needs looking at. I had the issue. Used some tape near top of phone battery area. And everything worked again. Did a couple of battery pulls due to deving and now its lost again. Now it wont work again
Sent from my MB860 using XDA Premium App
My stock, never-rooted GT-I9300 (4.1.2, I9300BWELK1, JZO54K.I9300XXEMC2) is plagued by boot loop problems. It first started about 3 months ago, where the blue charge LED would suddenly come on and the phone would not wake from sleep. I pulled the battery, then when it was turned on it showed the initial S III logo, then the O2 logo followed by the glowing Samsung logo. Then repeated from the O2 logo endlessly. I pulled the battery again, then the next morning restarted it without the SIM or SD card in, and it had done a partial factory reset - i.e. lots of phone contacts were there with the texts, but all the settings had reverted to default. Later that day while on charge the same thing happened again, and I sent it away to O2 for repair.
When it returned, the same thing happened 6 weeks later although this time it was on when it froze and went straight to the O2/blue LED stage. Another repair (I'm fairly sure these 'repairs' were just factory resets...), and 6 weeks later exactly the same. Back to the O2 shop for another repair.
This time they replaced the 'main board' and when it came back it had a different Wi-Fi MAC address. This time only 6 days elapsed before the same fault arose again, and finally I was eligible for a replacement handset. This lasted 2 days before a boot loop condition occurred again! This time, being sure it couldn't be a hardware fault I tried my own /data and /cache wipe, which worked. I skipped all but the must-have apps, and I thought this was going to be stable but once more this past weekend the boot loop happened again (I've got my restoration procedure down to about 15 minutes thanks to the practice!)
I don't know what could be causing this and I'm fed up with resetting my phone. Are all S IIIs this unstable? I've never had a phone that required a factory reset within 18 months! When it is in the boot loop, I can access recovery and download modes, but safe-mode start-up has no effect.
The last remaining candidates I can think of are a problem with my SIM card, or a defect with my SD card... or an app. Can anyone suggest the best way to troubleshoot this? I'd really really rather not have to skip importing my settings as I have among other things many SSIDs I don't easily have access to re-create.
What ROM are you on? 4.1.2?
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
What ROM are you on? 4.1.2?
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
Yes, 4.1.2. I don't recall this behaviour before I got the OTA update from 4.1.1 though
kernalk said:
Yes, 4.1.2. I don't recall this behaviour before I got the OTA update from 4.1.1 though
Click to expand...
Click to collapse
No, not all S3 owners experience this, a factory reset solves most of these issues however, if it doesn't, a trip to the Samsung service center will help.
I'd say it's probably a dodgy app, or some kind of unstable firmware update for your region/carrier, since hardware replacements didn't help with it.
Skander1998 said:
No, not all S3 owners experience this, a factory reset solves most of these issues however, if it doesn't, a trip to the Samsung service center will help.
I'd say it's probably a dodgy app, or some kind of unstable firmware update for your region/carrier, since hardware replacements didn't help with it.
Click to expand...
Click to collapse
Hmm. Thanks for the reply. I'm not sure I know anyone else with and S III on O2-UK but it seems to be news to O2, so I assumed it must be fairly rare.
I'm not sure about dodgy apps; testing them one app at a time isn't really feasible as it can take up to 6 or 7 weeks to fail judging by past performance. Are there any logs or similar that I can pull out somehow in the event of a boot loop? I've seen about logcats but I am not sure if this would be of use
Sent from my GT-I9300 using xda app-developers app
kernalk said:
Hmm. Thanks for the reply. I'm not sure I know anyone else with and S III on O2-UK but it seems to be news to O2, so I assumed it must be fairly rare.
I'm not sure about dodgy apps; testing them one app at a time isn't really feasible as it can take up to 6 or 7 weeks to fail judging by past performance. Are there any logs or similar that I can pull out somehow in the event of a boot loop? I've seen about logcats but I am not sure if this would be of use
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Everything to carries is "news".
I can't help with logs and whatnot, so I'll leave that to someone else.
You can always flash and downgrade to the older firmware that didn't give you a problem, if the problem persists, it is indeed an app.
Even when rooted, informative logs are nigh on impossible to get
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Even when rooted, informative logs are nigh on impossible to get
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
That doesn't fill me with confidence!
Thanks again for the replies. I'm not wild about downgrading. I liked the improvements! Is it possible to downgrade in a carrier supported way? Retaining warranty compliant has been rather useful in the past few months!
Sent from my GT-I9300 using xda app-developers app
You can flash any official via odin.
Sent from my GT-I9300 using Tapatalk 4
Well late Friday night it did it again. Not sure when exactly as I was asleep. Woke up in the middle of the night and went to check the time, Looked at my phone to find the blue LED on when it should have been red for charging or green for fully charged, and it was very hot - wouldn't turn on either. Pulled the battery but it kust went into the loop. I was away from home so I couldn't do any troubleshooting and had no choice but to wipe.
This time I didn't restore settings and the only apps I installed were SMS Backup & Restore and Puzzle Alarm (I know this isn't the culprit as I only started using it this week!). Gone are all my precious wifi SSIDs but otherwise I'm not sure I've noticed the difference.
So I'm now not connected to my work wifi, nor have I set up my work email or Lync - two of the things I use my phone for must after Facebook which I've also not reinstalled. Facebook mobile web is really hard to use by comparison.
By chance I popped into the O2 shop later that day and had the fortune to bump into a Samsung rep who had never heard of this and agreed that I was unfortunate to have these problems (how touching!) and suggested I speak directly to Samsung support rather than O2 which I will do this week. I will also contact O2 about a replacement SIM and look into replacing the SD too.
This is really silly. I'm not keen on downgrading the software because the first thing either Samsung or O2 will do is upgrade it again. Frankly at this point I'm fed up with the whole thing but I've got a year left on the contract and even a pretty much new handset like mine won't fetch enough.
Hey guys,
I've tried searching everything I can think of, but have had no results and I'm hoping someone can help me out.
I recently broke the digitizer in my S4, and got it exchanged at Geek Squad since I have insurance through them. (Which is a joke by the way)
Now, since I've got the new S4, I've been having problems out of it. It's really just down to two major issues.
1. When I lock the screen and unlock it again, 80% of the time it freezes up and I can't unlock it or anything. The touchscreen becomes completely unresponsive.
2. My Wifi keeps kicking itself off, regardless of what network I'm on. I also have gone into the settings and have made it always on, so it shouldn't be doing that at all.
I thought that it might just be a bad OS or something, so I re flashed the stock ROM for it, and had the same problem. So then, I rooted and flashed it using a custom ROM, and STILL have the same problems.
Could it just be in the hardware? Apparently this isn't as common of an issue as I was hoping.
CooCooCthulhu said:
Hey guys,
I've tried searching everything I can think of, but have had no results and I'm hoping someone can help me out.
I recently broke the digitizer in my S4, and got it exchanged at Geek Squad since I have insurance through them. (Which is a joke by the way)
Now, since I've got the new S4, I've been having problems out of it. It's really just down to two major issues.
1. When I lock the screen and unlock it again, 80% of the time it freezes up and I can't unlock it or anything. The touchscreen becomes completely unresponsive.
2. My Wifi keeps kicking itself off, regardless of what network I'm on. I also have gone into the settings and have made it always on, so it shouldn't be doing that at all.
I thought that it might just be a bad OS or something, so I re flashed the stock ROM for it, and had the same problem. So then, I rooted and flashed it using a custom ROM, and STILL have the same problems.
Could it just be in the hardware? Apparently this isn't as common of an issue as I was hoping.
Click to expand...
Click to collapse
Hi, I've never heard of those problems before, but if the 100% stock wipe factory image isn't working out for you I am pretty sure it is a hardware issue. If this is a software issue, your phone would have been totally fine with a odin restore. (but then again..im a newbie soo yeah )
Raymondlikesroot said:
Hi, I've never heard of those problems before, but if the 100% stock wipe factory image isn't working out for you I am pretty sure it is a hardware issue. If this is a software issue, your phone would have been totally fine with a odin restore. (but then again..im a newbie soo yeah )
Click to expand...
Click to collapse
+1 on the hardware issue. Was your replacement phone from Geek Squad actually a new phone or was it reconditioned? Either way I would reflash the Stock OS, return it to Best Buy and try another replacement. It should not be locking up at the get-go upon receiving a replacement.
Edit: I went thru 6 replacement S4's with VZW before I got a genuine working phone. If you paid for the replacement insurance you are entitled to get a phone that "works" to your satisfaction.
Yeah, I figured that was most likely my only option. I was just hoping I didn't have to deal with Geek Squad anymore haha.
Thanks guys. I appreciate it.
Sent from my SCH-I545 using xda app-developers app
CooCooCthulhu said:
Yeah, I figured that was most likely my only option. I was just hoping I didn't have to deal with Geek Squad anymore haha.
Thanks guys. I appreciate it.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
NP, good luck :good:
They're called Geeks for a reason.........
Edit: I would hold off rooting or flashing any custom Rom's until you get a stable replacement running on Stock. Takes less time to switch out another replacement.
Does your screen become unresponsive only when your WiFi is on?
Sent from my SCH-I545 using Tapatalk