Neo N002 Stuck in Recovery mode after factory reset - Android Q&A, Help & Troubleshooting

Hi all,
I have a rooted Neo N002 and tried to reset to factory settings via settings yesterday. After the device shut down and it started again it started in Recovery mode, but it does not fully load all the way to the recovery menu. The only thing I see is the Android guy and after that the device reboots and I again see the Android guy over and over. How can I fix this?
Thank you very much!

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Hi all, my question prescinds from a phone particular model. The problem is that for some sort of software issue, the phone restarts itself after few seconds that rom unlock appear. I'm sure that is a sw issue because in recovery mode it stays alive and when he does the application update after a dalvik cache wipe, all goes well too!
It's not possible to enable usb debug because it restarts too soon and in recovery (cwm) it's not possible to connect via adb. It's not a rooted phone. Also in safe mode it stucks in bootloop
What i can do before a factory reset?
phantastic_ said:
Hi all, my question prescinds from a phone particular model. The problem is that for some sort of software issue, the phone restarts itself after few seconds that rom unlock appear. I'm sure that is a sw issue because in recovery mode it stays alive and when he does the application update after a dalvik cache wipe, all goes well too!
It's not possible to enable usb debug because it restarts too soon and in recovery (cwm) it's not possible to connect via adb. It's not a rooted phone. Also in safe mode it stucks in bootloop
What i can do before a factory reset?
Click to expand...
Click to collapse
Looks like its bootlooping ... Yes its a software issue ... I don't think u have any option other than factory reset ... Take a backup first before u do that...or perhaps u can use a logcat if u know what it is
i will try to take backup in sd card and retrieve some useful data from this.
how can i use logcat if can't connect through adb?

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