[Request] Tips to save a phone that restarts itself - Android Q&A, Help & Troubleshooting

Hi all, my question prescinds from a phone particular model. The problem is that for some sort of software issue, the phone restarts itself after few seconds that rom unlock appear. I'm sure that is a sw issue because in recovery mode it stays alive and when he does the application update after a dalvik cache wipe, all goes well too!
It's not possible to enable usb debug because it restarts too soon and in recovery (cwm) it's not possible to connect via adb. It's not a rooted phone. Also in safe mode it stucks in bootloop
What i can do before a factory reset?

phantastic_ said:
Hi all, my question prescinds from a phone particular model. The problem is that for some sort of software issue, the phone restarts itself after few seconds that rom unlock appear. I'm sure that is a sw issue because in recovery mode it stays alive and when he does the application update after a dalvik cache wipe, all goes well too!
It's not possible to enable usb debug because it restarts too soon and in recovery (cwm) it's not possible to connect via adb. It's not a rooted phone. Also in safe mode it stucks in bootloop
What i can do before a factory reset?
Click to expand...
Click to collapse
Looks like its bootlooping ... Yes its a software issue ... I don't think u have any option other than factory reset ... Take a backup first before u do that...or perhaps u can use a logcat if u know what it is

i will try to take backup in sd card and retrieve some useful data from this.
how can i use logcat if can't connect through adb?

Related

HELP, my S3 keeps rebooting after startup, cant wipe data/factory reset from CWM also

Hi,
Please give me some help guys,
After installing an app from a torrent (dont know if its related but it happened after installing and opening it) my phone keeps restarting every time, it boots up normally but after just about 5 seconds in the home screen it reboots again. I need to pull out battery to get it stop rebooting.
I've entered in CWM, but cant wipe data/factory reset, when I choose that option it appears "wipping /data" and it just reboots again. I cant also format /data from advanced options. Also, when /data is mounted I cant unmount it also from advanced options. Can wipe cache and dalvik cache but not data. Cant use the phone!
I have Omega v36 with superSU and CWM touch in it. How can I solve this?
Happened to me once also. Idk which app you installed but I had installed privacy guard and it resulted in a boot loop. The 5 seconds it gives you at start, try to go in settings then applications and uninstall the app which caused this. Took 15 minutes of me trying and I lucked out and uninstalled it. Phone been fine after that
Sent by GT-I9300 SuperNexus
omgbuffguy said:
Happened to me once also. Idk which app you installed but I had installed privacy guard and it resulted in a boot loop. The 5 seconds it gives you at start, try to go in settings then applications and uninstall the app which caused this. Took 15 minutes of me trying and I lucked out and uninstalled it. Phone been fine after that
Sent by GT-I9300 SuperNexus
Click to expand...
Click to collapse
I've tried, but as soon as I hit the "unninstall" the phone reboots. I guess trying to interact with something in /data makes it reboot.
App + torrent = probable malware .
Flash stock rom via Odin is the first step .
jje
joaodrp said:
Hi,
Please give me some help guys,
After installing an app from a torrent (dont know if its related but it happened after installing and opening it) my phone keeps restarting every time, it boots up normally but after just about 5 seconds in the home screen it reboots again. I need to pull out battery to get it stop rebooting.
I've entered in CWM, but cant wipe data/factory reset, when I choose that option it appears "wipping /data" and it just reboots again. I cant also format /data from advanced options. Also, when /data is mounted I cant unmount it also from advanced options. Can wipe cache and dalvik cache but not data. Cant use the phone!
I have Omega v36 with superSU and CWM touch in it. How can I solve this?
Click to expand...
Click to collapse
flash latest i9300 stock rom via odin and after f-reset.find rom here
http://www.sammobile.com/firmware/?page=3
Try safe mode.
Safe mode will boot only stock apps, apps which were installed by ROM.
http://forum.xda-developers.com/showthread.php?t=1821557
Well, things have gone worst, i've entered in safe mode and choose factory reset from settings, now the phone keeps rebooting, show the green robot of factory reset for 2 seconds and then reboots again. Now cant even get in the samsung logo neither in recovery or download mode.
Now, is there a solution for this? Have removed the battery for about 5 minuts but it stays the same.
joaodrp said:
Well, things have gone worst, i've entered in safe mode and choose factory reset from settings, now the phone keeps rebooting, show the green robot of factory reset for 2 seconds and then reboots again. Now cant even get in the samsung logo neither in recovery or download mode.
Now, is there a solution for this? Have removed the battery for about 5 minuts but it stays the same.
Click to expand...
Click to collapse
flase stock recovery via odin after that f-reset, may its help u. find attachment.
JJEgan said:
App + torrent = probable malware .
Flash stock rom via Odin is the first step .
jje
Click to expand...
Click to collapse
Thanks, I've solved the problem!
I had the same problem but finally fixed because this thread ,thank god
My problem fixed by :
1- enter download mode - connect ur phone to pc via original usb cable , open odin
2- flash The Stock recovery with Odin 3.4 in PDA button
3- Enter your stock recovery to wipe everything " data / cache/ dalvik " .
4- now enter again download mode and connect the phone again to pc .
5- flash the Stock Rom through PDA button and leave all checks as it is
6- after finishing it will reboot by it self to find your phone back to life again
7- Enjoy
I am going crazy!
ddaveid said:
Try safe mode.
Safe mode will boot only stock apps, apps which were installed by ROM.
http://forum.xda-developers.com/showthread.php?t=1821557
Click to expand...
Click to collapse
I am having this same problem with my ACE 3 Duos, and it is DRIVING ME NUTS!
I searched all over the internet
- It starts up normally then reboots within 2 - 4 seconds
- I managed to let it start on SAFE MODE it didn't work! still rebooting!
- I wiped the cache and it didn't work
- I am leaving the Factory Reset as a last option ((cause I didn't back up my data and I have bad experience with back ups))
- much important info on my phone ((about my work)) and don't wanna lose that
- I think I can save it cause it is booting normally then something goes wrong
HELP!

[Q] i9300 keep rebooting and never turn on

Hi everyone.
I have a i9300 and it is stuck in rebooting.
Power key is ok.
I can get it to download mode or recovery mode.
I can wipe cache and partition but nothing change, it keeps rebooting.
I cant use odin because odin didn't see the phone,
I think USB debugging wasn't on. But I cant find a way to open it without turning on.
I am looking for possibilities and solution for 2 days and I cant find any. Please help me.
bootloop
It seems you are stuck in a boot loop. Try clearing the cache & perform a full factory wipe. Then reboot your device.
Hope that helps.
anshulmalviya said:
It seems you are stuck in a boot loop. Try clearing the cache & perform a full factory wipe. Then reboot your device.
Hope that helps.
Click to expand...
Click to collapse
thanks for answer. But I try that several times. Nothing changes.
Also I try partition wipe too. Sometimes I can see Samsung logo but I cant go further.
atilim said:
Hi everyone.
I have a i9300 and it is stuck in rebooting.
Power key is ok.
I can get it to download mode or recovery mode.
>> in recovery mounts and storage FORMAT system data cache sdcard .
Boot to download mode flash stock firmware via Odin .
I cant use odin because odin didn't see the phone,
>>> Thats either PC or Drivers usually see basic faqs .
I think USB debugging wasn't on. But I cant find a way to open it without turning on.
>>> Totally irrelevant .
Click to expand...
Click to collapse
I cant use odin because odin didn't see the phone,
>>> Thats either PC or Drivers usually see basic faqs .
I think USB debugging wasn't on. But I cant find a way to open it without turning on.
>>> Totally irrelevant .
Click to expand...
Click to collapse
You are right, it was computer malfunction. I can use odin now.
I have a i9300 and it is stuck in rebooting.
Power key is ok.
I can get it to download mode or recovery mode.
>> in recovery mounts and storage FORMAT system data cache sdcard .
Boot to download mode flash stock firmware via Odin .
Click to expand...
Click to collapse
I both try 4.1.2 (with odin) and 4.3 (with octopus) but it keeps rebooting.
I also use octopus box to flash and repair efs.
atilim said:
thanks for answer. But I try that several times. Nothing changes.
Also I try partition wipe too. Sometimes I can see Samsung logo but I cant go further.
Click to expand...
Click to collapse
If you've cleared the partition structure then you've turned a possible soft brick into a hard brick, you'll need a new motherboard now.
Try flashing the rescue firmware, from the thread in general, but I wouldn't hold out any hope.
Sent from my GT-I9300 using Tapatalk
same problem but worse please help
HI guys i have exactly the same problem but my bootloop was caused by installing recovery through the cwm app and then rebooting to recovery through the app. i rebooted to recovery with an app before and it caused this aswell ...however back then my volume down button was working. i fixed it last time by going into download mode and flashing philz recovery however i cant enter download mode or recovery or boot into system.
PS: my phone doesnt boot into recovery it comes up with the samsung galaxy s3 gt 19300 logo then it comes up with the cwm recovery icon in the middle of my screen and 'clockwordmod recovery v6.0.6.4' at the bottom of the screen then restarts itself.
i dont know what to try i have looked around, didnt want to create a new thread just wanted to find out if anyone has any idea of what i can do except for buying a new volume down button thats my last resort apprently its £35 to fix
easy way to fill up you thanks meter guys as any sort of input and advice is extremely appreciated.
alphadavid99 you fried your lcd when you flashed cwm made for note in the other thread.
Hi i have the issue... I am able to get in Recovery and Download Mode.
While in recovery i had formatted the whole internal memory and tried flashing about three AOSP ROMs (Formatting each time before Flashing) but the only result was the endless boot up screen (not boot loop).
Then i tried flashing a sammy ROM and it worked...
Could someone tell me why am I able to flash Sammy ROM but not AOSP (such as ARCHIDROID & SLIMBEAN).
My Model is GT-i9300
Current Modem - XXUGMK6
Current ROM - S4 Revolution ROM (TM)
Thanks in advance for your time if someone has any suggestions

[Q] Stuck at Samsung splash screen - Need to backup data

The phone was working fine until the battery was empty. I tried to charge it and turn it on, but it's stuck at the Samsung logo splash screen. Holding the power button only restarts the device, so to turn it off I'll have to take the battery out. I don't know how to fix this, and if a factory reset is the only option, I need to backup my data first which I currently don't know how to either (without accessing the OS).
I've got to the Android System Recovery 3e menu and tried clearing cache, which did not help. The option to do a factory reset is also there, but I need to backup my data first, and I don't even know if this will fix the problem.
I'm also able to enter download mode.
When connected to my PC it detects an unknown device named 'samsung_android", and it shows up in adb. I've tried doing a backup through adb, but it wanted me to unlock the screen to accept the backup, which I could not, because I'm stuck at the splash screen.
Is there anything I can do to save my data? Anything through adb? Install root (never done this before)?
dinho10r said:
The phone was working fine until the battery was empty. I tried to charge it and turn it on, but it's stuck at the Samsung logo splash screen. Holding the power button only restarts the device, so to turn it off I'll have to take the battery out. I don't know how to fix this, and if a factory reset is the only option, I need to backup my data first which I currently don't know how to either (without accessing the OS).
I've got to the Android System Recovery 3e menu and tried clearing cache, which did not help. The option to do a factory reset is also there, but I need to backup my data first, and I don't even know if this will fix the problem.
I'm also able to enter download mode.
When connected to my PC it detects an unknown device named 'samsung_android", and it shows up in adb. I've tried doing a backup through adb, but it wanted me to unlock the screen to accept the backup, which I could not, because I'm stuck at the splash screen.
Is there anything I can do to save my data? Anything through adb? Install root (never done this before)?
Click to expand...
Click to collapse
Hey mate, can you get into the recovery mode? Try flashing the TWRP recovery and boot by pressing power button + home button + volume up and find an option to mount your USB storage via USB cable and see if your phone's folder tree is available from the Windows Explorer and hopefully you can backup your data by then. Just make sure you have all the drivers ready.
Hope that helps.
cglegion said:
Hey mate, can you get into the recovery mode? Try flashing the TWRP recovery and boot by pressing power button + home button + volume up and find an option to mount your USB storage via USB cable and see if your phone's folder tree is available from the Windows Explorer and hopefully you can backup your data by then. Just make sure you have all the drivers ready.
Hope that helps.
Click to expand...
Click to collapse
Yeah, I can get into recovery mode. But how do I get the TWRP to my phone? Do I have to put it on my external memory card and then load it from there?
And I could only find it for a S2 Exhilarate SGH-i577 device. Does it matter if my phone is a S2 GT-I9100?
I've never rooted my phone earlier. Is a root necessary to flash a ROM?
dinho10r said:
Yeah, I can get into recovery mode. But how do I get the TWRP to my phone? Do I have to put it on my external memory card and then load it from there?
And I could only find it for a S2 Exhilarate SGH-i577 device. Does it matter if my phone is a S2 GT-I9100?
I've never rooted my phone earlier. Is a root necessary to flash a ROM?
Click to expand...
Click to collapse
Correct. Put the TWRP zip on your external and flash it normally via recovery mode such as CWM not the android 3e recovery. Or find an odin flashable zip for yoyr device.
I am very sure there is one for I9100 because I ran into the exact same problem before and managed to figure it out. You just have to search for it can't give you a link because I'm on mobile now.
You need to root your phone in order to install a new recovery such as TWRP/CWM or even flash new kernel and ROM.
Good luck.

[Q] Please help me! S3 stuck on TWRP Loop after Factory Reset

Please can you assist me.
I've read through so many threads explaining that it is easy to fix if I use ODIN. However I cannot seem to get ODIN to recognize my Galaxy S3.
I was doing a factory reset on my device, which has Cyanogenmod installed. Upon rebooting, the phone is now stuck with the Teamwin logo and it continues to loop.
In cannot seem to charge the phone because it's stuck in this mode and when I install ODIN and along with the SAMSUNG USB Drivers. I have no luck with my computer recognizing the device. I am able to get into the Download mode by holding Power, Volume Down and Home buttons - I click Volume up to continue. I then check my ODIN screen and it never appears to say ADDED or anything of that sort.
I'm scared that my phone is going to soon run out of charge and then I will not be able to even attempt to fix this. Please help me.
I've tried the above steps in both Windows 8.1 and Windows 7 and cannot get either of them to recognize my device.
N.B. I have also tried different USB ports as well as different USB cables.
Once again, I plead for any assistance.
Can u go to the custom recovery ??
If so
Do a clean wipe
Do a factory reset (do not do a clean to install new rom,just erase your data)
Wipe your cache
Wipe dalvik cache and see if u can boot it up
Goodluck
Use the latest odin version and see
And why didint you take a nandroid backup before installing custom roms
If u took it
Just restore it
U will surely boot it up
Hi there,
Thanks for your reply.
I managed to solve the issue by using a computer which already had my device USB drivers installed.
The other 2 computers I tried didn't seem to want to recognize the device due to the bootloop - but when linking up to a computer which linked to my phone prior to the ordeal, ODIN then recognized the device and I was able to load stock rom back on.
FYI, I wasn't able to access recovery.
Thank you for your quick response.

[Q] Oppo Neo 5 Softbricked

Hi guys, I really need your help.
I'm new at this rooting stuffs and I tried to root my Oppo Neo 5.
I tried so many softwares like OneClickRoot, FramaRoot, and Kingroot but none seemed to work.
So I resorted to an app called oppo tools
It worked at first but I got really annoyed when my status bar suddenly colored to red when my phone discharges to 15% so I unrooted my phone and rooted back again. I really thought that was going to fix my problem but that's where the bootloop issue started.
I tried to flash some custom recovery zip but it failed since I only have a stock recovery.
But the thing is, I found a guide that says to rename the clockworkrecovery img to PG86IMG.zip.
So I did tried that and as soon as I flashed the zip from my stock recovery, my phone hanged.
I long-pressed the power button to restart and boot into recovery mode but nothing seems to happen.
I'll try to explain a bit more on how it looks when I boot my device.
When it boots normally (I mean not pressing the volume to enter recovery mode) it will only show the logo but when I try to go into recovery mode it will show the logo with a little text on the lower left portion "Recovery Mode"
Before I flashed the PG86IMG.zip, recovery mode was still working and the charging screen when off is working too.
but after I flashed the zip, every time I try to recovery mode the logo shows up with the little text but RECOVERY MODE isn't working. When I charge my phone it automatically boots up and shows the logo and text like it's trying to go recovery mode (I'm just trying to charge? It's going to recovery mode)
I tried using "adb devices" on cmd but it's not detecting any devices.
I'm really out of ideas guys, I know not all people use this model but what would be your suggestion?
A suggestion on how to fix this would really be appreciated :good:
I'm sorry I'm really new at this, please correct me if I did something wrong starting this thread. :angel:
@DeepBricked please confirm your problem, Boot-loop and can enter into recovery.
Salman Al-Badgail said:
@DeepBricked please confirm your problem, Boot-loop and can enter into recovery.
Click to expand...
Click to collapse
Oh, I'm sorry, I didn't notice.
Lately I can't access the recovery mode but now
I'm currently on Boot-loop and I can enter into recovery.
The ColorOS recovery mode only have limited function that I can mess around.
It only has the apply update, wipe data and cache, reboot, power off and system file verification.
As always I already did wipe the data and cache but nothing happens. Still boot-loop.
What should I do?
DeepBricked said:
Oh, I'm sorry, I didn't notice.
Lately I can't access the recovery mode but now
I'm currently on Boot-loop and I can enter into recovery.
The ColorOS recovery mode only have limited function that I can mess around.
It only has the apply update, wipe data and cache, reboot, power off and system file verification.
As always I already did wipe the data and cache but nothing happens. Still boot-loop.
What should I do?
Click to expand...
Click to collapse
You made a soft brick, not to worry flash it with correct stock firmware, if the phone is in warranty than ask them to do flash, this will take approx 10-30min. If it isn't in warranty than you should try it own or else pay some amount and the rest they will do.
Salman.
how about bootloop, cant enter recovery, reboot continiously when turn on even going to recovery, only fastboot isnt rebooting automaticaly but pc days drivers not succesfuly installed, and when off it qont detect by pc because of rebooting auto,
where can i find a rom for my oppo neo 5
pls help me pls

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