So i don't know where to begin, i ordered a xperia z2 the day it was announced but i was also going on a vacation with my family, so i asked sony if i would get my phone before leaving, they said no so i assumed they cancelled my preorder, anyway when i got home i decided to order it again from a retailer instead of directly from sony, when i got it i noticed that it looked well worn out, the plastic had spots and bits where the color seemed to be missing the metal frame also had very light faint spots, so i decided to ask for a refund.
This time i decided to order directly from sony, but it turns out the first one i ordered did not get cancelled so i received two xperia z2's in the mail, so i opened one of them and noticed the same problem, the plastic looked worn out so i decided to open the second one same problem there.
So i wounder is this normal? it looks like someone polished down the texture the plastic has to be completely smooth, it's missing that rough like texture a little here and there, basically causing the plastic frame to have tiny bits being smooth in the shape of small lines so to put it simple, black or dark lines at the top of the frame.
one phone even has a cut in it so it looks like someone took a needle sized knife and sawed in the plastic frame, and one has the protective plastic film on incorrectly, exposing 1 cm of the phone itself.
if i were to be entirely honest it dosn't look very new or premium with these problems, but considering i have three of them with the same problem i guess it's normal, please note they are all worn down differently lines are at random places so nothing identicle.
What plastic are you talking about? The phone is aluminum and glass.
Don MC said:
What plastic are you talking about? The phone is aluminum and glass.
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Well, to be specific there is some plastic around the aluminum frame.
Surrounding the glass and the ports are plastic the middle band is aluminium.
Sent from my D6503 using Tapatalk
Mine is textured but consistent along the entirety of the device. On both my Z2 phone and tablet. It looks exactly like the stock photos you'll find on Google Images. If you have something else, I'd take it back. Not sure how it could be worn already unless someone used it for a drop test video and then returned it. Or its a manufacturing defect.
So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
nightanole said:
So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
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one year in, and no glass breaking
your routine won't break the phone, i'm sure
screen protector, i have one on top of the anti shatter film provided with the phone, both front and back, and both scratched to hell, but too lazy to replace
Definitely put a aftermarket screen protector over the anti shatter film. The ASF is too soft, but is a pain in the arse to remove by all accounts
I've had my ZU for about 9 months now and have dropped it 3 times onto concrete, once without any screen proctor or case, the other two times has been with a wallet/flip case. The last time I dropped it the case even broke - still the screen is intact.
I too thought it wont happen to mine, till it really did, of course it's not self breaking glass for no reason, but more likely the most logical reason I could think of is, the stress accumulated from the daily use, a bit of pressure while in pocket, or backpack, along with the heat / cold temperature, whatever other bull crap from regular use, over a period of time, that stress cause the glass to be broken.
I pretty much babied my Z Ultra, have back casing, Glass M on the front, Skinomi on the back, never dropped, all in like new condition. Then last Sunday I was on my bike ride, put it inside my backpack, along with my wallet, then couple hours later, took it out from my backpack only to find the glass, under the M Glass screen protector, under the original ASF, has a hairline crack, and pretty much as good as brick, since it wont register any touch, I can see a call coming in, but cant answer it since the display doesnt work.
OP said it happens with Z1, I read that it happens with Z2, and it happens with my Z Ultra, so I think it's just something on their glass quality along with their full glass design, it is impacting a small number of them, not all, just small number, but still the problem indeed does exists.
But I still buy another Z Ultra in a heart beat without much thinking, as a matter of fact already got another one from expensys, with the price is so cheap now, the smoothness, the crisp display, the waterproofness, it still worth every penny.
Mine broke in the pocket, and so did others.
It can break. But with that said, the risk yours will break in the pocket with no abuse is small.
Sony aren't very consistent in handling these cases. Sometimes they get it fixed on warranty, sometimes they're not. But if you get a first negative answer just send in a complaint and they might turn around (as in my case).
I just got mine back. I had the asf removed on the previous one, I'm not taking it off now. And I'm doubling up with tempered glass protectors.
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
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There is so much wrong with this post.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
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i live right on the equator, and have not had any problems with this (i also use a screen protector on top of the antishatter film). do you mean to say by removing the anti-shatter film, the glass doesn't pick up any fingerprints and oil? a screen can only be oleophobic for so long.
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
luceri84 said:
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
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Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
nightanole said:
Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
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But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
luceri84 said:
But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
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Yes but the aluminum bumper case is very flimsy stamped aluminum. You would need something with zero give like aircraft grade. An aluminum or plastic shell would be the way to go, but That bumper case is just to prevent chiping of the sides, and give a mm lip when laying the phone on its front/back.
I just use a rubber back cover and THAT'S IT. No problems for me. And yes i keep it in my jeans' pocket most of the time. It does hinder my movement a little though
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The better way to deal with the size is not to put in jeans pocket. In winter, jacket pockets I guess are ok. In summer, I guess the best way would be to buy a camera bag or something for this. I think that would solve this problem.
I just got the phone and I am kinda surprised to see how thin it is. Definitely not a phone you should stress too much.
Hi!
I'm currently using a Z5 Compact with one Slim TPU cover (Orzly Flexi-Slim Case). But I'd like to stop using a case.
The only thing that worries me is the camera, which is bit exposed.
If the camera was scratched by laying the phone at a desk surface, I'd like to know if it's possible to recover it replacing only the back cover.
Does somebody know if the back cover also includes the "glass" area of the camera? (I assume that it is possible to repair this on a Sony store or something like that, without loosing the warranty, right? Paying money)
thanks and best regards,
Sebastian.
So you're thinking of using the Z5C with a naked back, then?
The camera lens is not part of the main glass back of the phone. There's a circular cutout in the back that allows the camera lens to poke through. (The flash lens, however, is part of the glass back).
That said, the camera lens has a little silver-coloured ring around it, and the lens itself is set back. When you have the phone sitting on a desk, the lens will be raised above the surface slightly. Unless you regularly set the phone down on sandy/dirty surfaces, it'll probably be ok.
If you're really worried, you might want to look into getting a tempered/hardened glass back protector. That'll raise the camera a bit further off the desk without making the phone much thicker.
FYI, the camera lens cover is made of plastic, so you should definitely try not to scratch it. I personally use a dbrand skin, so it's slightly raised above the ground.
Random Username said:
FYI, the camera lens cover is made of plastic, so you should definitely try not to scratch it. I personally use a dbrand skin, so it's slightly raised above the ground.
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No wonder my outer lens gets so easily scratched. I have these mystery blemishes even with a case on... luckily the blemishes are located away from the camera lens itself. So is replacing the entire back the only solution to replace this "plastic" lens covering?
http://www.parts4repair.com/back-co...eHAQKFsWAamcfbyO_7XfEhBjdN-ZqVbOGEaAn7s8P8HAQ
https://nl.aliexpress.com/item/Back...176.html?spm=a2g0s.9042311.0.0.c5334c4ds3M96d
I always buy 5 at a time whenever I get a new phone,
Pretty sure they have some glass for the front camera too.
bought something like this but it was moving, getting dirt there, end up throwing it away
now i am just using case so camera it's flush with case, had to cut protruding camera protection though
I had similar glass protection on my Moto Z and its not so good, as the guy above me mentioned, it gets dirt and scratches all over and it will be useless in no time and your camera will be the same with it applied.
PeterMarkoff said:
bought something like this but it was moving, getting dirt there, end up throwing it away
now i am just using case so camera it's flush with case, had to cut protruding camera protection though
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really? i had this for moto x4.
sticked very well. no dirt in between.
no effect onpictures taken.
please show a picture of your modded case i d like to see what it looks like.
i just modded a flip case to open up up/backwards instead of downwards.
i dont understand why they dont make em like that tbh.
i also cutted out the magnets so they Dont mess with the signals (compass was messed up for example)
protectors have arrived and so far they havent moved.
i do have that customized flip cover so theres never any friction on the camera.
Maybe it would be different in the latter case.
I bought the lens protection. In few days it moved and got dirt under it.
Some days later I noticed its already gone
Found it in my pocket a week later.
my first one is still sticking very well.
i have to say i have used it with a bookcase so there's never any friction on the glass protector due to raised edges.
i tried moving it with my finger tho and it seems to be sticking on it quite firmly still.
double post
I bought one for my mi mix 2s in aliexpress pretty cheap 1 and a half euro
Hello XDA!
I bought the Sony Xperia Pro-I in the beginning of December 2021 and love how this phone captures pictures. They are simply put amazing.
Unfortunately, the quality of the phone is much left to be desired. As you can see on the pictures, the fingerprint sensor is chipped or scratched. The camera lens has a deep scratch. The rear panel housing has some sort of black spots that cover almost all of the back panel.
I know some of you might say that I am being careless but that is not the case. I always use my phones in cases and have a tempered glass screen protector on. I am very careful not to put the phone inside with any keys, sharp objects or the like. I had many phones including phones from Apple, Oneplus, Samsung, Xiaomi, Google etc and never ever had I had a scratch on a camera lens or some dark spots on the rear panel of the phone or even a scratch on a fingerprint sensor.
May anyone tell me if they are experiencing the same kind of faults with this phone? Does anyone know what are those black spots on the rear housing?
Notes:
- I noticed that dust collects really quickly inside the cases that I use and I always take the case off just to clean with a soft cloth the dust and then put it back in the case.
- The dark spots on the rear panel housing don't come off when I try to wipe it with a soft wet cloth or even with alcohol.
The ‘sratch” on the lens is rather a crack, the ring is also dented there, not sonys fault. The fingerprint probably got hit by somethins as well. But the back glass imperfections are disappearing, maybe you something got spilled on it. Mine looks perfect, brand new, have daily driven it since Jan. Use the sony leather case, which was a disappointment, the fake leather “melted” and came off. Junk.
I think you've got unlucky and something hit your camera lens quite hard. My Pro-I is in use since December without a case and it's still in nearly mint condition.
Agree. I owned 2 Pro-i and was very disapointed with the build quality. Back cover was not tight, and the bezel coating is easily damaged with nail scratch. After using a few weeks, the back cover will have some stains like grease...