Related
First of all, I will start by mentioning that this is my third Touch Pro from Sprint and I just want to confirm something before I take back to the store.
Is there anyone else who updated to the newest official firmware and have problems with your video playback from your albums. I had some videos stored from my old phone on a sd, and when I try to play it on this phone, it would cause a lot of jagging, freezes, audio playing while video is not. I then recorded a video with the camcorder and when I went to play back, it did the same thing. The settings I have it in is in
-CIF 352x288
-MPEG4
If its the phone, then I'm glad because I can go get myself the Touch Pro 2 at the store for free.
Things to note,
-had no problem like this on the 2nd phone
-upgraded the firmware as soon as I got home with this phone
-been like this for a while, just never cared to get an answer until now
Any feedback to a similar problem or non-exsisting problem would be greatly appreciated.
Look, if your ultimate goal is to get a free TP2, then just tell them that the phone gets unholy hot or some defect from the phone itself (battery lasting less than half a day with moderate use, etc). Believe me that the TP from Sprint has a bunch of those... If you start going by software, believe me that they will find a way to either fix it or convince you that it can be fixed with an update...
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Gxtsoldier said:
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Click to expand...
Click to collapse
I'm curious about this myself. I was gonna get a Hero in a couple of months when my contract is up, but if I get a TP2, I might hold out for a little while.
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Happy man said:
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Click to expand...
Click to collapse
im guessing you didnt go...?
Happy man said:
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
Click to expand...
Click to collapse
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
sherm420 said:
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
Click to expand...
Click to collapse
to answer my own question...
http://slumz.boxden.com/f244/sprint-now-replacing-touch-pro-touch-pro-2-a-1295800/
im going to give this a shot.
Hello everybody(insert simpsons joke here), it looks like i finally went to the sprint store. After what seems like a lifetime ago, i told them the problems I had, they said they would do a hard reset, and to come back in an hour. An hour and a half later and I will be getting mnyself a touch pro 2 soon. Now the only bad part is that i need to call this store to find out when they would have any touch pro 2's in their warehouses. So at least for now, I am assed out, oh and forgive me if this comes off as bad grammer, I am typing this from my touch pro 1, the screen is too small.
Could someone please clarify the status of the following bugs and possibly add a list of other existing ones (and hardware issues appropriately marked so? or false positive defects in a small number of units that people cross posted to forums about?):
a)the static video noise (or is it general noise that people just put through video to demo it's there?), I think I've read somewhere it's a hardware problem and sony re-released the unit with extra insulation near the usb port or something... Which is bad.
b)still photo quality,
c)capacitative button (either warm unit malfunctions or vibration or something),
d)brightness flicker problems (ambient sensor problems)?
e)network (gsm/3g?) dropout problems if network selection is not auto.
Perhaps we could have one thread with a list of bugs or hardware problems and their status (e.g. expected firmware fix dates from sony?)
I'd like to buy a unit, but a couple of days lurking on the forum and searching the web have revealed too many disturbing things to risk wasting $300 (especially since I was going to get one from HK)...
Also, how are people's dead and bright pixel counts. Some indian forums report very high d/b/p counts. Sending a unit back to HK for me would be a disaster and the seller would no doubt play dumb if I request a 'no dbp unit'...
meh.
svyr said:
Could someone please clarify the status of the following bugs and possibly add a list of other existing ones (and hardware issues appropriately marked so? or false positive defects in a small number of units that people cross posted to forums about?):
a)the static video noise (or is it general noise that people just put through video to demo it's there?), I think I've read somewhere it's a hardware problem and sony re-released the unit with extra insulation near the usb port or something... Which is bad.
b)still photo quality,
c)capacitative button (either warm unit malfunctions or vibration or something),
d)brightness flicker problems (ambient sensor problems)?
e)network (gsm/3g?) dropout problems if network selection is not auto.
Perhaps we could have one thread with a list of bugs or hardware problems and their status (e.g. expected firmware fix dates from sony?)
I'd like to buy a unit, but a couple of days lurking on the forum and searching the web have revealed too many disturbing things to risk wasting $300 (especially since I was going to get one from HK)...
Also, how are people's dead and bright pixel counts. Some indian forums report very high d/b/p counts. Sending a unit back to HK for me would be a disaster and the seller would no doubt play dumb if I request a 'no dbp unit'...
meh.
Click to expand...
Click to collapse
Your warrenty is with Sony, not your HK seller. You should be able to take it to Sony for repairs/replacements.
A) Not loud enough to be noticible. Unless your recording dead silence with the volume all the way up on playback, you won't notice it.
B) No. It's a mobile phone. If you want super HD 12 mEgAPoxeL shots then buy a REAL camera. The photo's I have taken are perfectly acceptable quality, for a mobile device.
C) IIRC this does not affect Mini Pro's.
D) Yes. Sony needs to tweak this in the next update. A total non issue.
E) Yes, it does. Is that an issue for you? I can't possibly imagine why you'd need to switch networks on the fly.
1) This is not only a video issue, this is a general electrostatic noise in the phone almost all the time the device is active.
Official response: "The problem has been looked at and this issue will be fixed in a future software update for the phone. At the moment I have unfortunately no information on exactly when this update will be released but I'll update you all as soon as I hear anything."
To summarize my relevant thoughts on this issue for now:
- I wait for the first signs of the 2.3.4 ROM on XDA -> and then for a quick test of a member with a cricket phone whether it makes real improvement... (the Mini already has 2.3.4...)
- I wait official response what my legal possibilities are if the software update makes only some video noise reduction, or sth like that (= it's only a cover repair...), but the noise remains in general.
- I also wait for news on fresh stock (the lack of Mini Pro stocks in Italian stores is not individual case, I heard similar stories from the UK and India, and we also don't have Mini Pros with official manufacturer guarantees!) to notice if the hardware has been revised. The shop I purchased the phone from told that they had an 11W36, but I couldn't check it. (all: http://talk.sonyericsson.com/thread/22121?tstart=0)
2) Many more sensitive people on photo topics blame too much compression considering the photos. It can be corrected - other question is that will they do it...
3) Overheating affects only the standard Mini, and as far as I know the crazy capacitive buttons, too.
4) Minor problem - easily solvable - it also depends on SE
5) Quite a few people complained about this... - but it is also affected by the network availability in that specific region, not only the phone... I haven't tested this.
+ you can add the USB-cover
++ white Mini Pro-s: keyboard light can make the letters hardly visible in some light conditions
etc.
Just buy it. Test it and if you dont like it-return it.
Im very happy with the phone.
Hi. Just want to ask you guys when you're charging the phone and using it at the same time does the screen become unresponsive?
Sent from my GT-I9100 using xda premium
prinzhernan said:
Hi. Just want to ask you guys when you're charging the phone and using it at the same time does the screen become unresponsive?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
doesn't happen with mine.
i think there might've also been a problem on the forum reported by users where the phone overheats while charging for too long. That one made me particularly concerned as well :\
edit: ah ok, read just above it's mini only, not mini pro... that's good to know.
as for the electrostatic noise problem, here is where i heard about the recall from: http://www.thinkdigit.com/forum/com...6247-sony-ericsson-xperia-mini-pro-sk17i.html
also in the off sony forums thread
>Just buy it. Test it and if you dont like it-return it.
I could... I guess.
>Your warrenty is with Sony, not your HK seller. You should be able to take it to Sony for repairs/replacements.
not really... all of my previous Sony products (earphones,music players,headphones) had local not international warranty (I had sony service centers tell me to f-off before). Hence I don't really think buying in HK will have warranty in Australia
a-k-t-w said:
A) Not loud enough to be noticible. Unless your recording dead silence with the volume all the way up on playback, you won't notice it.
Click to expand...
Click to collapse
This is individual. Mine is useless for video recordings if you don't mute the playback. I have tested in noisy environment and the cricket noise gets through. And believe me, when you once hear it, you can't stop hearing it.
Lol @ NEW NAME :
Sk17 [CICADA]
Man that made me cricket up
r33p said:
Lol @ NEW NAME :
Sk17 [CICADA]
Man that made me cricket up
Click to expand...
Click to collapse
I really don't see why sony continue being giant douches about the issue... Why not make an official statement on their site and/or to all users registered with the SK17i units and either issues a recall/replacement or provide a firm answer on when a firmware fix will be out if it's fixable in firmware (re: mic mis-calibration hypothesis). Or is the 'firmware in october' with a fix an official statement? (it sounded like 'no promises')
it's not really doing faith in their brand much good. It's been what - 3 months now?
if i compare my pictures with those taken bij blackberry's, htc desire hd and desire z, se x10 and se x10 mini pro, my pictures are much better looking.
if i compare it with my sony camera it looses out off course but the pictures arent bad.
dimocash said:
if i compare my pictures with those taken bij blackberry's, htc desire hd and desire z, se x10 and se x10 mini pro, my pictures are much better looking.
if i compare it with my sony camera it looses out off course but the pictures arent bad.
Click to expand...
Click to collapse
perhaps an objective evaluation with stated criteria like low iso performance,compression/general noise/trouble focusing/exposure/color/etc artifacts/problems is a more suitable comparison? e.g. what gsmarena does and that suggests the pro 2 camera is not that great.
I want to have the static noise whenever my device is on sooo badly. But too bad, I got a good handset!
I don't know that I'd characterize the phone as defective on all of these counts. I believe the lemon count is high, but that's debatable based on what behavior the customers are seeing. The only two I'd really call defects are the buzzing and the soft buttons going crazy.
The cam not being as good as it should is just the way it is.
Mike
Titan Nettix said:
I want to have the static noise whenever my device is on sooo badly. But too bad, I got a good handset!
Click to expand...
Click to collapse
I want my phone to be defective soooo badly. Sign me up!
lol. none of the SG,HK,AU sellers are replying with regards to if it's possible to return a phone if it's defective and the costs/who bears them. (or if there are too many bright/dead pixels). That sure is reassuring.
With my phone i have video issues with cricket sound in silent enviroment. That's really issue and only for this phone. Almost phone of sony not have this issue
Photo quality is being compressed too high so the quality too bad . I use X10 MP and it's almost good 2times over this phone about capture picture . I hope sony can fix it as soon as !
Don't any of you guys think that the static noise makes the phone sound powerful? I really want that noise in my phone. I don't think its a bad thing. Maybe if my phone makes a 'girl-screaming' sound, then I'd be annoyed.
Titan Nettix said:
Don't any of you guys think that the static noise makes the phone sound powerful? I really want that noise in my phone. I don't think its a bad thing. Maybe if my phone makes a 'girl-screaming' sound, then I'd be annoyed.
Click to expand...
Click to collapse
No, you don't want it. While it may sound 'cool' it is actually a defect to do with the wiring in the phone.
hallo
my phone's mic will be muted automatically(and randomly) during a call. seems the mute buttom on the screen get touch even the screen is off..
do u guys have this problem???
Both myself and a colleague ordered the GPE version and they arrived today. Both of our devices, completely stock are unable to get into the Settings>Security menu's. When we launch it, it simply crashes and says "Unfortunately, Settings has stopped." Every other settings menu works fine. A quick google search turned up this article from earlier today.
http://blogs.computerworld.com/android/23270/sony-z-ultra-google-play-edition
I am sure this will be fixed soon, but I figured I would post here in case someone else came looking for answers (this is always my first stop).
Troubleshooting steps tried : Factory Resetting, Also tried launching the security settings before running all of the updates from Google Play store, still didnt work. We tried resetting a device and not signing into anything during the initial setup, no go.
This prevents us from being able to install exchange accounts, enroll in MDM, or even simply set a pin lock. Major, major issue, fingers crossed it's gets exposure asap.
We tried calling Google several times but "their system is down, try our call later" is the recording we got. Update - Finally got through to them. Opened a case and they escalated.
Also trying to uninstall any applications cause the device to reboot.
Yeah, looks like everyone with a Ultra GPE is affected by this. Not much to do with it until Google releases a fix though. You would've thought that Sony would notice a huge bug like this, but lets hope they are aware of it - which i guess they are since i assume a lot of their employees are using this model.
Try contacting Sony through their Chat Support and explain the bug to them, and give the person you're talking to the link you've posted.
LordManhattan said:
Yeah, looks like everyone with a Ultra GPE is affected by this. Not much to do with it until Google releases a fix though. You would've thought that Sony would notice a huge bug like this, but lets hope they are aware of it - which i guess they are since i assume a lot of their employees are using this model.
Try contacting Sony through their Chat Support and explain the bug to them, and give the person you're talking to the link you've posted.
Click to expand...
Click to collapse
when I attempted to contact Sony this morning for the very same bug with my unit they transferred me to Google. The rep I spoke with said he was unaware of the issue. Wants me to RMA the device to send me a "refurbished" one. I'm gonna wait out a fix I guess... Didn't pay full retail for a refurbished model.
way back Google has acknowledged this issue and hoping it will be fixed in Android 7.0 update, but still there. This issue seems to be related to the noise-cancelling mic found on the back of the device.
I know some people posted some workaround such as covering up the mic fixes the issue, or persist.audio.fluence.voicecall=true, and changing it to false in build.prop (if rooted, which I am not).
I know there are tons of post related this (searching Google gives many of them), I was just wondering if anyone seen any improvement after 7.0 update or pretty much the same or any other workaround that worked for you..
share your thoughts and findings would be great..
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
Smallsmx3 said:
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
Click to expand...
Click to collapse
ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
jazzespresso said:
ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
Click to expand...
Click to collapse
Did you get it from Google?
Smallsmx3 said:
Did you get it from Google?
Click to expand...
Click to collapse
No. I got it from BestBuy couple months ago...checked with Google, and re-turn period is over for this phone, and BestBuy has 90 days return, which is also over...
and I know noise cancelling mic. is there for a good reason, but it is better people can hear me when I speak is more important, so I am planing to put a small tape on mic back of the phone and give a try and see if any improvement...
other than, I really love my Nexus 6P, but this small annoying issue really really bothers me..
If it's a hardware issue why does it work fine when your in speaker phone? At least mine does.....
Sent from my Nexus 6P using XDA-Developers mobile app
Mine also works fine in speaker mode, using the handset speaker everyone always complains about the quality
Sent from my Nexus 6P using Tapatalk
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
mrsean said:
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
Click to expand...
Click to collapse
Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
MedicStuder said:
Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
Click to expand...
Click to collapse
You just quoted someone that said he fixed his in safe mode and then you said it's for sure a hardware issue......?. It could be a hardware or software issue depending on you situation. I believe mine is software because it works great in speaker phone.
Sent from my Nexus 6P using XDA-Developers mobile app
skw5115 said:
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hello there!
Same problem here, opposite side is always telling me, that I sound like from garbage/drain or some pipe and also opposite side has echo of it's voice, so practically they hear only themselves with echoes and me very bad or not at all...
I'm using my 6P with Spigen Rugged Armor, and I also tried to make calls without it, and it looked like it's better, so I tried another cover case - Nilkin Perfect Fit, same problems as Rugged Armor and now for the third time, I'm trying Spigen Thin Fit and don't be surprised, it's all the same. So again I tried to use phone without cover and problems appeared same as with cover, so there is no straight connection between cover and these problems in my opinion!
I was preparing to make a ROOT and disable back microphone, but I've read some posts about it and decided to try RMA first, I will come back, how it will end up.
I have the same problem, but only when using the internal mic. Other end says I sound muffled, and I'm only 10" away from the mic. I have to be about an inch or so away and NOT on speaker for them to understand me. I can hear them clear as can be. I have the Unicorn Beetle case, and the noise canceling mic isn't covered, or dirty. I'll try a reboot into safe mode, call, and reboot again. Of course, it could also be just certain people are having a hard time hearing me. I'll see what I can come up with.
Originally Posted by mrsean
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
Click to expand...
Click to collapse
This worked for me. Thx!
For those who sufferef from muffled voice/bad microphone, try loose the screw at the bottom back of your 6p, you have to open the cover first by using guitar pick/cutter>loose the screw (centre)>put the cover back> completed. No complaint from the other end at all.
Stock 6p, dp4
Solution- Safemode restart...
Thanks guys..I just tried the Safemode restart and it worked perfectly. Then restart in normal mode and the interference could be heard again..so it's one of the apps..not the handset. Thanks again, saved a lot of hassle by avoiding the RMA nightmare.
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
EvoX2008 said:
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
Click to expand...
Click to collapse
Turn the "speaker" line back to true.
Geezerooo said:
Turn the "speaker" line back to true.
Click to expand...
Click to collapse
Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
EvoX2008 said:
Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
Click to expand...
Click to collapse
Did you reflash the correct vendor?
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue. Updated images of comparison with OP2 (In each pic POCO F1 is the at the top and OP2 at the bottom.)
Update 10/09/2018
First up my apologies for being away for the past 3-4 days. I have been trying to solve the issues with the phone and then over the weekend was caught up in some personal stuff. I thought of updating my original post rather than putting up a new one as this whole thing has come to a conclusion for me. So just a small recap, I bought the phone on 29th AUG in the first flash sale. Received the phone on 31st AUG as soon as I started the phone I found the bottom chin had a weird illumination. After a few days as the issue persisted checked online and found that the LCD panel suffered from light bleeding issues. I just headed here and created this thread and put in a request on Flipkart for a replacement. After that here is what followed.
04.09.2018 - Return requested
05.09.2018 - Got a call from Flipkart that a Technician will visit to check the device and same will be completed by 08.09.2018
07.09.2018 - Technician visited my place and checked the phone, he accepted that there was an issue however he mentioned that it is difficult to observe and explain the issue to his seniors. He however took a pic of the problem so I was hopeful that a replacement would be provided.Late evening I got a SMS that tech visit was completed, I checked the Flipkart app and it said Replaced Rejected. WTF!!!! There was Return option so selected that and the reason I selected was quality issues with product. Was surprised to see that refund request was accepted and someone would pick the package the next day.
08.09.2018 - Courier guy came to pick the package. Since I have kept the back stickers with the bar code and stuff I had just everything back as I had received it. The courier dude was acting smart and since I had already left for work he tried bullying my Mom saying the phone is not working asking what the issue was, me Mum just asked him to shut up check the package had everything and take it like he is supposed to. After checking everything and making sure all accessories are there the courier person took the package. I got a message that package was picked and refund initiated and credit will show up in my account in 3 business days.
10.09.2018 - Credit received :victory:
Regarding the Issue
First - This is not a fatal issue and as far as I know LCD bleeding does not increase with time however this is a hardware issue so if you are holding on thinking some software update is going to fix this, then sorry you are wrong.
Second - I don't agree with the "you get what you pay for" argument simply because everyone is paying the same amount of money but having different experience (We can see from pics posted by users that for some the problem is obvious and for some it is minimal and hardly noticeable)
Third - If you have this issue and it doesn't bother you then I would say go ahead and enjoy the phone. If you noticed this after checking this thread then I am sorry
Fourth - I would strongly recommend that people buy this phone taking Replacement/Refund policies of the merchant that is selling the phone into consideration. Guys that have purchased this from Mi website directly and want a replacement are having a tough time and am not sure if Mi website even has a refund policy. For Indian users get this from Flipkart and not Mi website, for other countries make sure Replacement/Refunds are provided in case you want to avail the same.
Final Thoughts -
I though the POCO F1 had great potential to take over from OnePlus as a budget flagship alternative however they messed up. If the POCO team had spent a little more time and may be resources on QA ,Software optimization (bugs in MIUI, bad implementation of curved corners, multi touch issues, etc) and may be a better name {POCO I mean seriously!!! } this phone would have been a serious contender.
Conclusion
I would like to thank everybody that participated in this thread and responded with pics for a comparison. Since I don't have the phone anymore I don't think it would be right for me to post here anymore. I just put a new battery in my OP2 so going to wait for some time and see what the Pixel's gonna be like or the OP6T maybe.
Looks fine to me on my POCO F1.
Yes buddy, I have it too... I verified with 2 other poco f1's
Ruvy said:
Looks fine to me on my POCO F1.
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Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
AshDroidG said:
Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
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Indian Unit. 6GB/64GB
shaan1991 said:
Yes buddy, I have it too... I verified with 2 other poco f1's
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This is so screwed up. I bought the phone coz I liked the Redmi Note 5 Pro I got for my dad. Poco screen looks bad when comparing side by side with Redme Note 5 Pro. Even brightness levels are horrible on Poco screen looks really dim at the same level as RN 5 Pro.
Ruvy said:
Indian Unit. 6GB/64GB
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Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
AshDroidG said:
Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
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Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
shaan1991 said:
Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
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Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Fingers crossed buddy
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
myliferockkss said:
Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
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Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
AshDroidG said:
Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
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I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
myliferockkss said:
I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
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All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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From what I've seen people are using the navigation buttons and not full screen mode... because of that they are not able to notice it...
Will update here how the refund goes ?
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
Aimara said:
any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
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I guess you are opening chrome in "Incognito" mode. The effect is visible on white backgrounds I guess if you just download a white image in full screen it should show up as well. Have no info on the service mode however some one having this issue posted on twitter regarding a display test you can do.
https://twitter.com/trishitchak/status/1035941823812788224?s=19
P.S. I went back to my old device so I havent tried the steps mentioned in the tweet.
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
AshDroidG said:
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue.
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Im also having this issue, will this cause any problems in the future?
Darkness126 said:
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
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A bit of inconsistent brightness levels are expected with LCD panels however with the POCO F1 quite a few people are facing LCD bleed that is very notice able. If the inconsistency is minimal and some thing you can live with then its alright. For me it has been bothering me from day one as soon as I switched the phone on. I mainly use my phone for watching videos and the effect sometimes is more pronounced and that bothers me hence I have asked for a replacement.