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Hi Guys and Girls,
First of all I apologize for starting a new thread about this, I have put a search in both on Google and XDA and there is one possible solution I just need some clarification being a noobie!
I purchased Co Pilot 8 quite a while back when I was on stock rom but have since tried several different roms each time reinstalling my co pilot. After each install I obviously have had to reactivate it, last week after trying yet another rom my Co Pilot wouldn't activate. I contacted Co Pilot support and after several emails the outcome was that I had activated/de-activated several times and had reached my limit. They have allowed me to activate one last time(their words) but I know I'm not going to stick with the same rom so unless there is a way around this my purchase appears useless, especially as I have bought text to speech and live services as well!
During my search I came across a possible solution to back up your activation key which is licp8 in the windows directory. As I only have one activation left I need to get this right so if someone could clarify this for me I would be most grateful. What I need to know is if I now re-activate Co Pilot and then back up the above file (licp8) to my storage card, when I put a new rom on my phone if I then copy my backed up activation code from my storage card back to the windows directory, does this mean my Co Pilot will be activated without having to do so over the internet as this will obviously register with ALK Technologies?
Does that make sense,(no pun intended).
Sorry about the long winded explanation.
Thank you for any help
No offers?? Ah well I guess I'll just have to bite the bullet the next time I load a new rom.
can you not install copilot on the sd card so you won't have to activate every time you flash?
nrfitchett4 said:
can you not install copilot on the sd card so you won't have to activate every time you flash?
Click to expand...
Click to collapse
That kind of works, but only in the sense that you don't have to type all of the ridiculous long numbers for activatio again. It will remember all of your keys and your email/account settings.
I don't know how often I have re-activated, probably about 20 times, haven't had a problem since. But if you have a valid license and it has always been on the same phone (as in you didn't share the code) then how can they justify not re-activating the product. I like CoPilot, but if they try a stunt like that I will never buy it again.
smackmac said:
That kind of works, but only in the sense that you don't have to type all of the ridiculous long numbers for activatio again. It will remember all of your keys and your email/account settings.
I don't know how often I have re-activated, probably about 20 times, haven't had a problem since. But if you have a valid license and it has always been on the same phone (as in you didn't share the code) then how can they justify not re-activating the product. I like CoPilot, but if they try a stunt like that I will never buy it again.
Click to expand...
Click to collapse
Thanks to both of you for the reply.
I do install it to my SD card and like smackmac says that only partly works.
@smackmac
I have probably activated less than you so I don't understand that one?
In one of the emails they sent me, they have limited activation to protect against software piracy, I can understand that so I asked them why don't they link the software to the IMEI number but they said they can't do that. The software is fully legal and I have only ever had it installed on my current phone,(HD2). I did give them an in depth explanation of the reason why I had activated/deactivated but I got the impression they didnt believe me, I even had to scan my email receipt and send as an attachment as proof of purchase. Like I said I will try that possible solution in my original post the next time I put a new Rom on the phone and ill update the post to let everyone know whether it worked or not.
Thanks again for your response.
Sent from my HTC HD2 using XDA App
Please let us know how your test goes eddyedwards007.
I just learned from CoPilot Support/ALK Technologies today, that I have also reached this "activation limit", that I was totally unaware of. I would warn anyone considering CoPilot not to buy if they ROM flash often. Or even if the hard reset often. Or even if they just think they'll have to reinstall the software often.
After I contacted CoPilot Tech Support/ALK Technologies about receiving an "error 1027" when trying to activate the product after a recent ROM Update, I got the following response:
Dear Darnell,
Thank you for contacting CoPilot Technical Support.
Unfortunately the reason why you are receiving error 1027 and why you are no longer able to continue activating CoPilot is our Activation server has seen that you have reached the maximum permitted activation limit for a product.
Looking at your product key code you have activated 24 times.
Unfortunately there is nothing further I can do to unlock your Product Key Code to allow for further activations as this falls under excessive uses of activation.
You can resolve this by purchasing a new version of CoPilot but if you continue to activate to the same level that you have already been doing then your new key will also be locked out after a period of time when you reach the maximum limit.
Click to expand...
Click to collapse
So basically, they have my money and I have no CoPilot.
I have never had an issue of this sort with any other product on my HD2. I guess the magic number for me was 24. I had no idea reinstalling to the same device multiple times was an issue for them. This is an issue anyone considering CoPilot needs to be made aware of. Ticks me off when we who follow the rules and pay the money are treated like the bad guy . For crying out loud, we paying customers are the ones that DO keep them in business! Trying to use the product honestly now has me locked out.
So I fired off a response to the support ticket with a complaint of how I dislike them having my money while they fail to offer me service. My issue has now been fowarded to "Senior Technicians" and they are supposed to be getting back with me soon.
If they ever grant me activation again, I'm going STRAIGHT TO THE ANDROID VERSION. The Android version does not have to be reactivated as often, since when upgrading Android ports all the information is saved and comes right back through using the old data.img file or a utility like Titanium Backup. HD2 owners using an Android port have confirmed this for me. (See here and here.)
Darnell_Chat_TN said:
So I fired off a response to the support ticket with a complaint of how I dislike them having my money while they fail to offer me service. My issue has now been fowarded to "Senior Technicians" and they are supposed to be getting back with me soon.
If they ever grant me activation again, I'm going STRAIGHT TO THE ANDROID VERSION. The Android version does not have to be reactivated as often, since when upgrading Android ports all the information is saved and comes right back through using the old data.img file or a utility like Titanium Backup. HD2 owners using an Android port have confirmed this for me. (See here and here.)
Click to expand...
Click to collapse
Hi Darnell,
Interesting post, I more or less got the same response, basically you are not going to be allowed to activate a product you paid for because they think you are making pirate copies. I have just downloaded the latest version of the rom I use and I will be taking the plunge tomorrow(19/11/10)
I sent a PM to Appelflap, who originally offered the solution, asking could he/she confirm it works and this is the response I got, [That's right. If you backup licp8.dat and copy it back to windows directory before copilot is started for the first time on the new rom, it will start as a activated copy.]
I hope Appelflap doesn't mind me posting the quote that was sent to me via PM.
So I hope it works otherwise I'll be left with a deactivated copy of Co-Pilot I'll let you know.
By the way I hope they grant you another activation, good luck.
Regards
Eddy
Activation
Hi All,
Just to update what happened.
I have installed and updated my rom and did exactly as Appelflap suggested and .................................wait for it..............it worked!
So just to recap, if you have like myself, purchased co pilot and flashed numerous roms, you will eventually reach an activation limit and ALK Technologies won't allow you to keep activating indefinitely.
So if you go into the windows directory, copy licp8.dat to your storage card, and then after you have reinstalled co pilot, copy the licp8.dat file back into the windows directory BEFORE you open co pilot, that is important! This worked 100% for me and also my text to speech and live services I purchased are also working.
I take no credit for this, all the thanks and appreciation go to Appelflap
I hope this can be of benefit to other members of the community, and lets hope no-one from ALK Technologies reads the forums and comes up with a fix!
Regards
Eddy
Yesterday, I got this message from ALK Tech.
Dear Darnell,
Thank you for contacting CoPilot Technical Support.
Please try activating your CoPilot again with the same product key.
Please be advised that it is imperative, before you upgrade or change the rom or the device, that you deactivate your licenses yourself in the future in:
Menu --> Settings --> Licencing --> DEACTIVATE
If you have any further questions, or feel that this incident has not been resolved to your satisfaction, please do not hesitate to bring this to our attention.
Click to expand...
Click to collapse
I was able to reactivate CoPilot Maps. But I am still unable to activate the Premium Live Services/Live Traffic that I also paid for. So I've asked them to assist me with activating that also.
A couple of things that may help
I've yet to hit limit and I think it is for the following:
I use XDA_UC (Energy version) to install the Laurentius26 CAB and also to copy licp8 (contains your license key and saves typing out on the ABCDE keyboard) over to windows which avoids the need to reactivate the license. Then CP8 when run does do not go thru the activation loop.
Clearly for this to work you need a purchased license. I've have changed ROM's several dozen times without issue using this method. I hope this helps.
Darnell_Chat_TN said:
Yesterday, I got this message from ALK Tech.
I was able to reactivate CoPilot Maps. But I am still unable to activate the Premium Live Services/Live Traffic that I also paid for. So I've asked them to assist me with activating that also.
Click to expand...
Click to collapse
I was able to successfully activate Premium Live Services/Live Traffic tonight. I think I was mistakenly using my old password when trying to activate that one. Since the old password was likely stored, but I had changed the PW when trying to initially figure out why I could not activate.
I sure hope more CoPilot owners see this thread before they run into any issues.
might sound simple but wont a backup or system image saved to your sd card restore your setting/co-pilot etc? ive done this with my phone a handful of timeswhen updating roms, never with anything fully registered but demo versions of apps and sofware ive installed are still within the preview time limit.
this way you can restore your prefered rom with your copilot and settings without having to activate it time and time again. may be totally wrong as ive never used co pilot but unless anyone says otherwise its gotta be worth a try?
theblueflash said:
might sound simple but wont a backup or system image saved to your sd card restore your setting/co-pilot etc? ive done this with my phone a handful of timeswhen updating roms, never with anything fully registered but demo versions of apps and sofware ive installed are still within the preview time limit.
this way you can restore your prefered rom with your copilot and settings without having to activate it time and time again. may be totally wrong as ive never used co pilot but unless anyone says otherwise its gotta be worth a try?
Click to expand...
Click to collapse
Not usually good practice to restore a backup from an old ROM to a new one. It's usually best to only save and copy over just the nessesary files. Such as the one already mentioned.
To restore the full system image would also introduce any potential bugs that might have been in the old ROM's system files.
But we're trying to maintain what we paid for, not extending a trial.
Today, I was caught out for the second time by the unintended SMS recipient bug, where you go to send a text to someone and the phone selects a totally random contact. Normally I'll spot it before I send but it's an accident waiting to happen. This time, I sent a romantic text to my friend instead of the wife, last time I sent a text to the ex instead of my wife! No damage done thankfully but it's totally unacceptable and I've had my phone since Oct 2009. At this rate I'll need a new phone before HTC fix this bloody issue.
When Google finally acknowledged the issue recently I raised (a third) support call with HTC who said they'd fix it when Google issued a fix. Recently Google have started rolling out a fix to 2.3 Nexus S users. Anyone have any intelligence when (if?) this is going to come to 2.1???
never heard of this problem
As above. I havnt heard of this bug effecting 2.1....
Ive heard it effects 2.2+
Hate to break it to you, but the hero is basically dead to HTC now. It has been superseded by so many phones now, HTC are never going to provide any further updates to it. The best you can hope for is a dev will integrate the fix into cyanogenmod 7, if they haven't already.
I can assure you it does affect 2.1 and I've seen various other people say so in other threads. The mate I sent the wrong message to has a Magic and he says it affects him too - not sure what version of Android he's running.
I hadn't seen Google refer to the issue as specific to any particular revision but, if people have been reporting it since June and a fix has been rolled out to 2.3, it would seem to suggest a fairly generic issue.
Like many people I'm pretty disappointed with HTC but I may still stick with them for my next phone as I have an aversion to Samsung and Motorola.
What carrier/country are you in? i also own a magic and still have never had this problem?
I'm on Orange in the UK, dunno what network my mate is on.
To be precise (because there are two bugs really) this is the one where you go to a contact details, select "Send message" and it takes you to the conversation thread for another contact. It would appear to occur randomly however it usually seems to affect texts I send to my wife. This could be because I text her more than anyone else. However once it has done this once it will affect that contact (and not others) until I reboot the phone. I reckon it's some kind of stack issue.
I've had this happen once or twice. Wasn't a huge deal but yeah I've noticed it on 2.1 haven't on 2.2 though
Sent from my HTC Hero using XDA App
May have somethign to do with the amount of conversations stored? i rarely have more than 3 due to flash nightlies EVERY night
Upgrade!
My hero received an OTA update today taking it to software level 3.36.405.1.
The only posts I've seen relating to this update indicate that it fixes issues to do with the Peep app. MF that, what about basic stuff like making it send messages to the right people?! Anyone know anything more about this upgrade?
Edit:
I noticed that the upgrade added a bunch of bookmarks to my browser, which I was thankfully able to delete. For all of yesterday I even thought that ordering my bookmarks alphabetically would finally persist but no, today they're back in the order added! I mean, if you're going to bother with an OTA update why wouldn't you fix something like this? At over 6MB I'm guessing there have been some other changes with this update, time will tell if the text bug has been addressed but I'm thinking this is just a HTC update rather than anything to do with Android?
Keep in mind before purchasing.
After Google bootloader factory reset they remain :
1. Can't uninstall apps. Device reboots. App remains.
2. Can't enter Security Settings. Settings closes out.
These have been verified on a couple forums.
3.A few 3rd party launchers don't work. Black screen.
So...return to Google or wait on a Sony update. That's my question.
Don't think a replacement would make any difference.
Am Sooo seriously frustrated.
I'm also experiencing "Unfortunately, the process com.android.phone has stopped." on reboots and booting in general.
I'm thinking about just returning it within the 14 days if there's not movement on these issues, and maybe get a Nexus 5 or stick with my NEXUS 4 for a little while longer.
Sony is actually very good with timely updates and pretty sure they will within the 14 days... Guessing you'd be pretty disappointed with the N5 after this!
QUOTE=bartcrusades;48447594]I'm also experiencing "Unfortunately, the process com.android.phone has stopped." on reboots and booting in general.
I'm thinking about just returning it within the 14 days if there's not movement on these issues, and maybe get a Nexus 5 or stick with my NEXUS 4 for a little while longer.[/QUOTE]
rockky said:
Sony is actually very good with timely updates and pretty sure they will within the 14 days... Guessing you'd be pretty disappointed with the N5 after this!
QUOTE=bartcrusades;48447594]I'm also experiencing "Unfortunately, the process com.android.phone has stopped." on reboots and booting in general.
I'm thinking about just returning it within the 14 days if there's not movement on these issues, and maybe get a Nexus 5 or stick with my NEXUS 4 for a little while longer.
Click to expand...
Click to collapse
I hope it doesn't come to that!
Is also like to add that when I rebooted just now the phone error kept popping up so I had to constantly tap OK and make my way tap by tap to the mobile networks settings. It was terrible.
Am I mislead or is the point of a gpe edition that the manufacturer has nothing to do with updates, they're governed directly by Google teams?
Sent from my C6833 using XDA Premium 4 mobile app
That's probly right. Don't know much bout GPEditions.
QUOTE=SpyderTracks;48449820]Am I mislead or is the point of a gpe edition that the manufacturer has nothing to do with updates, they're governed directly by Google teams?
Sent from my C6833 using XDA Premium 4 mobile app[/QUOTE]
Well, are Sony or Google aware of these bugs? Won't help discussing it here if they don't know about it. Even if they are aware of it, a little pushing never hurts, so contact them and tell it like it is.
LordManhattan said:
Well, are Sony or Google aware of these bugs? Won't help discussing it here if they don't know about it. Even if they are aware of it, a little pushing never hurts, so contact them and tell it like it is.
Click to expand...
Click to collapse
I know that the myself and colleague that have one both called in and opened cases with google. Our plan is to wait it out for 10 days or so, then call in and RMA Return them if it's not resolved. The more people that call in and open a case the faster it will get attention.
---------- Post added at 08:27 PM ---------- Previous post was at 08:25 PM ----------
SpyderTracks said:
Am I mislead or is the point of a gpe edition that the manufacturer has nothing to do with updates, they're governed directly by Google teams?
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The manufacturer is responsible for providing Google with the updates. Google sells and supports the devices, and pushes the updates out on the manufacturers behalf.
received mine yesterday, I called google today about the same issues. they started a replacement rma for me but stated they were going to ship me a "refurbished" model. to me that was unacceptable after paying full retail just 2 days ago. also they wanted to put a hold on my account for the full retail price until they receive the return, I can't afford to have an additional $700 held up on my account. So for me I am really hoping a fix is pushed out quickly as the RMA route is not acceptable to me
b22ri22an said:
received mine yesterday, I called google today about the same issues. they started a replacement rma for me but stated they were going to ship me a "refurbished" model. to me that was unacceptable after paying full retail just 2 days ago. also they wanted to put a hold on my account for the full retail price until they receive the return, I can't afford to have an additional $700 held up on my account. So for me I am really hoping a fix is pushed out quickly as the RMA route is not acceptable to me
Click to expand...
Click to collapse
same for me, replacement coming
got this email today from google concerning the security tab force close and the inability to uninstall apps
Hi Brian,
Thank you for contacting Google, my name is Garrett, and I had the pleasure of talking to you yesterday.
The reason I was not able to send you an RMA yesterday because I had to escalate this issue.
I have received news of an update for the Sony Ultra Z that should fix the problem you were experiencing.
I apologize for any inconvenience this may have caused you, and you should see the update soon.
If you have anymore questions you can reply directly to this email or by calling Google 24/7 at 855-836-3987
Happy Holidays,
Garrett
Google Support
I'm not sure if this problem is isolated to me or if it affects everyone, so I thought I'd ask.
tl;dr: text messages don't persist on the phone, and in Google Messenger in particular, outgoing texts don't display as part of the conversation.
I use Google Messenger by default, and I noticed that none of the text messages I sent were appearing in the conversation history. Turns out, they weren't reaching the recipients either.
I switched to Google Hangouts, and all of the texts I received from (and sent to) other people before my upgrade were present, but any texts I received from others were gone.
I tried deleting and reinstalling Google Messenger, thinking maybe it was a version/cache thing, and again, any text I received before the upgrade was present, but none since the upgrade, including any I had received while using Google Hangouts.
Something definitely seems f%@#ed up here. Am I alone?
ProcyonSJJ said:
I'm not sure if this problem is isolated to me or if it affects everyone, so I thought I'd ask.
tl;dr: text messages don't persist on the phone, and in Google Messenger in particular, outgoing texts don't display as part of the conversation.
I use Google Messenger by default, and I noticed that none of the text messages I sent were appearing in the conversation history. Turns out, they weren't reaching the recipients either.
I switched to Google Hangouts, and all of the texts I received from (and sent to) other people before my upgrade were present, but any texts I received from others were gone.
I tried deleting and reinstalling Google Messenger, thinking maybe it was a version/cache thing, and again, any text I received before the upgrade was present, but none since the upgrade, including any I had received while using Google Hangouts.
Something definitely seems f%@#ed up here. Am I alone?
Click to expand...
Click to collapse
Nope, text not working here either, did much the same as you, cleared, deleted, still nothing.
1linuxfreak said:
Nope, text not working here either, did much the same as you, cleared, deleted, still nothing.
Click to expand...
Click to collapse
Same here. Verizon's messaging app works though, and actually seems half decent.
Yep just got off phone with VZ support and that is the workaround (use Verizon Messages Plus) they are doling out as a fix to the problem, says tech will be getting in touch with Sony for fix and may be another small update for it.
Lots of reddit users are having the same issue. If you're up for it, it looks like a factory reset will fix the problem.
Had to do a frigging factory reset, but all works well now
Sent from my D6708 using XDA Free mobile app
mrbriteside616 said:
Lots of reddit users are having the same issue. If you're up for it, it looks like a factory reset will fix the problem.
Click to expand...
Click to collapse
FDR sucks, wife will not be happy. I have a replacement phone to activate replacing the one I just updated, so will activate then do factory reset.
Bites.
Is anyone else having tissues access visual voicemail?
Sent from my D6708 using Tapatalk
I use Textra and that works great. Stock messaging app does not work unfortunately
Sent from my D6708 using XDA Free mobile app
Atomix96 said:
Is anyone else having tissues access visual voicemail?
Sent from my D6708 using Tapatalk
Click to expand...
Click to collapse
Only when they make me really sad [emoji22]
Sent from my D6708 using Tapatalk
Did a factory data reset on new phone after update, takes a long time to boot sets at check mark screen for several minutes, standard text does work now.
Factory reset does fix text
I haven't had many phones. I'm assuming this doesn't happen to often, cause this is crazy. What if only 10% of you having update issues needed your phone for work? How can companies stay in business doing this kind of thing?
AddictedToGlass said:
I haven't had many phones. I'm assuming this doesn't happen to often, cause this is crazy. What if only 10% of you having update issues needed your phone for work? How can companies stay in business doing this kind of thing?[/QUOTE
If it is a company supplied phone I would think that any modifications would be forbidden, any good IT department would be on top of any shananagans as such. I'm IT for the corporate office I work at (don't be impressed, I'm the office Alphageek and won the title by default.) and when corporate supplied the phones they maintained tight rein over the units. Now we are "bring your own device". As such if your phone is critical for your job and you bork it I would expect corporate to tell you to fix the problem ASAP even if it means buying another phone.
Click to expand...
Click to collapse
That must have you hopping all over the place like a rabbit trying to fix everyone's issues. But I was speaking more about Verizon's consumer base relying upon their phones in general.
AddictedToGlass said:
...But I was speaking more about Verizon's consumer base relying upon their phones in general.
Click to expand...
Click to collapse
My bad, I see your point now. For an official update this one has created a world of grief for many that installed it via the "official" route. Usually a factory reset is a last resort to many and apparently for this update it looks like a required step.
[EDIT] Just checked the official Verizon forums. People are struggling with the same problems that are being posted here. It looks like a couple have figured out a factory reset works and are trying to spread the word, there is very little Verizon help showing up.
AddictedToGlass said:
That must have you hopping all over the place like a rabbit trying to fix everyone's issues.
Click to expand...
Click to collapse
A few years ago it did back when we were running a mix of name brand systems (Dell, Gateway and HP). I would say it occupied 30-50% of my time, since then we have standardized on Dells running Windows 7. That is a bulletproof combination in an office environment. I know everyone bad mouths Dells but since we with Dell/Win 7 my workload has dropped 90%.
1linuxfreak said:
FDR sucks, wife will not be happy. I have a replacement phone to activate replacing the one I just updated, so will activate then do factory reset.
Bites.
Click to expand...
Click to collapse
I think the textra app also works if you would want to try that before resetting.
mrbriteside616 said:
I think the textra app also works if you would want to try that before resetting.
Click to expand...
Click to collapse
Thanks, but already did the FDR, wasn't to bad, just time consuming. FDR does fix the problem though.
Komet1 said:
AddictedToGlass said:
I haven't had many phones. I'm assuming this doesn't happen to often, cause this is crazy. What if only 10% of you having update issues needed your phone for work? How can companies stay in business doing this kind of thing?[/QUOTE
If it is a company supplied phone I would think that any modifications would be forbidden, any good IT department would be on top of any shananagans as such. I'm IT for the corporate office I work at (don't be impressed, I'm the office Alphageek and won the title by default.) and when corporate supplied the phones they maintained tight rein over the units. Now we are "bring your own device". As such if your phone is critical for your job and you bork it I would expect corporate to tell you to fix the problem ASAP even if it means buying another phone.
Click to expand...
Click to collapse
Do you realize that the text issue is completely unrelated to any "modification". This phone was "borked" by a VZ-pushed OTA. I had to do a factory reset last night, lost my corporate e-mail set up through Touchdown. I also missed communications previously, while I was unaware of the texting issue. Those texts are just "gone" now. This is very poor form on the part of VZ, not even checking that texting will continue to work after users upgrade.
Click to expand...
Click to collapse
tbtregenza said:
Komet1 said:
Do you realize that the text issue is completely unrelated to any "modification". This phone was "borked" by a VZ-pushed OTA. I had to do a factory reset last night, lost my corporate e-mail set up through Touchdown. I also missed communications previously, while I was unaware of the texting issue. Those texts are just "gone" now. This is very poor form on the part of VZ, not even checking that texting will continue to work after users upgrade.
Click to expand...
Click to collapse
I wasn't implying you goofed up your phone, just following up on AddictedtoGlass's comments, sorry if it came across that I was.
Yeah, this update does seem to be causing more grief than usual. That may be keeping with the comments I stumbled across in Verizon's forums claiming that the code sent to Verizon by Sony wasn't "up to snuff" in Verizon's opinion and that is why Verizon sit on the update so long. Looks like they should have sit on it a little bit longer. I'm on 5.0.2 and my phone is pretty stable so I'm content to stay there until this is all straightened out, if ever.
I have been trying to find more info on Verizon's community forums but they have managed to make their forums so hard to navigate now that finding particular threads is almost impossible. I guess that is one way of controlling the flood of complaints.
Click to expand...
Click to collapse
Hi,
I am done dealing with LG support, I am going against them in court now. Need to know if anyone wants to join in. You won't have to do much, if LG has sold you a lemon too then let's get back at them.
Their Flipkart batch in India has had issues and they refuse to acknowledge it, hence I need the names and complaints ids of people who already faced issues like mine.
I have 3 people till now. Need as many as I can get.
My thread on reddit blew up. LG now wants to settle outside court. I have to say there are so many of us that faced issues. I have more than 50 DMs there.
Here for some reason, no one contacted me, weird.
What is the issue you are facing.
And what issue is common in batch sold by flipkart in india?
I too purchased it from flipkart but as such not faced any issue except battery drain (that too after latest update)
mobile data of my phone used to be very slow, now after updating to android 11, it isn't working at all.
i had random reboots, phone keeps rebooting on hotspot, tried finding your thread on reddit, couldnt find it
vamsi209 said:
i had random reboots, phone keeps rebooting on hotspot, tried finding your thread on reddit, couldnt find it
Click to expand...
Click to collapse
I deleted it, I was getting a lot of DM's there and I have been busy. Also, I got a full refund from LG, so it didn't seem fair to have a thread bashing them up.
faraz46 said:
I deleted it, I was getting a lot of DM's there and I have been busy. Also, I got a full refund from LG, so it didn't seem fair to have a thread bashing them up.
Click to expand...
Click to collapse
Nice man kudos to u, its like the David and Goliath situation, so they contacted u as soon as you post started to get blow up? Did they make u sign any NDA?
Any ways what do u suggest for people who are struck with a defective phone?
vamsi209 said:
Nice man kudos to u, its like the David and Goliath situation, so they contacted u as soon as you post started to get blow up? Did they make u sign any NDA?
Any ways what do u suggest for people who are struck with a defective phone?
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Escalate to the CEO office, they are pretty fast with their responses and take things seriously IMO. The local people in their HO just don't care at all. Keep logs of every call and every message you send to them, make them aware of your intentions to sue in case they are not willing to fix the problem. Don't be unreasonable, I asked them for a replacement with a non-vietnam unit or a different comparable phone, and if they can't do either of those, then full refund. I had 8 months of logs, my phone was replaced once, and the replacement's screen was changed too, they had kept my phone for nearly 1.5-2 months. I even showed their service guy the problems I was facing and recorded him noticing the problem first hand. I made it clear to them that I was taking this to court, and told them what evidence I had against them to back up my claims. I am not sure if the reddit thread had anything to do with their response, because I sent a final message to their CEO office around the same time that thread was created, I got refund approval the next morning.
faraz46 said:
Escalate to the CEO office, they are pretty fast with their responses and take things seriously IMO. The local people in their HO just don't care at all. Keep logs of every call and every message you send to them, make them aware of your intentions to sue in case they are not willing to fix the problem. Don't be unreasonable, I asked them for a replacement with a non-vietnam unit or a different comparable phone, and if they can't do either of those, then full refund. I had 8 months of logs, my phone was replaced once, and the replacement's screen was changed too, they had kept my phone for nearly 1.5-2 months. I even showed their service guy the problems I was facing and recorded him noticing the problem first hand. I made it clear to them that I was taking this to court, and told them what evidence I had against them to back up my claims. I am not sure if the reddit thread had anything to do with their response, because I sent a final message to their CEO office around the same time that thread was created, I got refund approval the next morning.
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Thanks for the heads-up, really appreciate your reply mate, thanks again
faraz46 said:
Escalate to the CEO office, they are pretty fast with their responses and take things seriously IMO. The local people in their HO just don't care at all. Keep logs of every call and every message you send to them, make them aware of your intentions to sue in case they are not willing to fix the problem. Don't be unreasonable, I asked them for a replacement with a non-vietnam unit or a different comparable phone, and if they can't do either of those, then full refund. I had 8 months of logs, my phone was replaced once, and the replacement's screen was changed too, they had kept my phone for nearly 1.5-2 months. I even showed their service guy the problems I was facing and recorded him noticing the problem first hand. I made it clear to them that I was taking this to court, and told them what evidence I had against them to back up my claims. I am not sure if the reddit thread had anything to do with their response, because I sent a final message to their CEO office around the same time that thread was created, I got refund approval the next morning.
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I'm late here ig, I have been facing a few issues since the beginning (over 2 years ). The proximity sensor does not work (according to self tests). The screen does not switch on automatically when there is an incoming call. The screen does not switch on or off when the phone is brought to the ear during a call. The power button almost always takes 2-3 tries for the screen to switch on. Interestingly, switching the screen off does not require so many presses. The screen also becomes weirdly unresponsive where I can do a swiping and other things, but that one particular page, for example instagram messages, will not react at all. I will have to go back to the insta homepage and again to messages to fix, while other times i'll have to restart the app. Something like this also happens in the UI's home screen, where i will not be able to click on apps to open them. In order to fix this, i will have to swipe to the other home screen and back. hen there are other annoyances of the fingerprint not reacting from the AOD and also takes a few tries to read. Also, whatsapp plays he audio in the earpiece for some weird reason.
Can I take action even now?
Skull_Reaper said:
I'm late here ig, I have been facing a few issues since the beginning (over 2 years ). The proximity sensor does not work (according to self tests). The screen does not switch on automatically when there is an incoming call. The screen does not switch on or off when the phone is brought to the ear during a call. The power button almost always takes 2-3 tries for the screen to switch on. Interestingly, switching the screen off does not require so many presses. The screen also becomes weirdly unresponsive where I can do a swiping and other things, but that one particular page, for example instagram messages, will not react at all. I will have to go back to the insta homepage and again to messages to fix, while other times i'll have to restart the app. Something like this also happens in the UI's home screen, where i will not be able to click on apps to open them. In order to fix this, i will have to swipe to the other home screen and back. hen there are other annoyances of the fingerprint not reacting from the AOD and also takes a few tries to read. Also, whatsapp plays he audio in the earpiece for some weird reason.
Can I take action even now?
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I am sorry, I don't think anything can be done here, since you are out of warranty.
i am having so many issues after android 12 update, system ui keeps on crashing, random stutters , unlocking phone is a pain, sometimes have to reboot.
devil.jeet said:
i am having so many issues after android 12 update, system ui keeps on crashing, random stutters , unlocking phone is a pain, sometimes have to reboot.
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My version works after A12,but the microphone.It works for about 30 seconds and dies! lol