Dear Group
I am not sure if I am in the right place but I am looking for some help with the above watch.
The supplier Gearbest is not helpful at all.
This has forced me to seek help else where. I tried scouting around to find out who makes this watch then obtain perhaps an email . The supplier Gearbest will not release details of who makes this watch or a support email address. This has forced me to do my own searching.
I found a company who makes Rwatch but the the fellow I emailed deny this is their watch.
My problem is thus I bought the above watch. From Gearbest. It arrived here and fully functional except no communication via GSM ie cell phone data . I paid Gearbest a fee and they sent me a replacement watch and exactly the same problem it arrived fully functional but. No communication via GSM ie cell phone data.
We import a variety of gps tracking devices the majority have to be set up especially setting the apn depending on the cell service provider, I was wondering if the apn on this watch is not set correctly, hence the lack of data, it seems to me impossible that two watches of the same brand etc don't work on arrival here in South Africa.
I tried an alternative cell phone service providers sim cards in the hope that one would by chance work but alas I could get no joy.
I tried to plug the watch in to my pc via usb cable thinking I could perhaps telnet but could not make any progress on my own.
I was wondering if any one here knows who actually makes these watches, perhaps a support email address would really be helpful.
Alternately Is there any way of finding out if the watch is set up to the correct apn for example. How would that be checked via a sms command or a telnet session. Is there software that I can install that can probe the smart watch for its settings via the usb cable.
To me it seems silly to send the watches back at a cost to me and only to have them send another watch and we persist with the same impasse.
I was hoping with a bit of help or pointer and a few keystrokes we can have the watches fully working in no time.
If this is the wrong place to seek this type of help could you please direct me where to go to get the help I am asking for.
Thank you for your time and trouble reading this and any help you may be able to provide me with.
Regards
Goddies
goddies said:
Dear Group
I am not sure if I am in the right place but I am looking for some help with the above watch.
The supplier Gearbest is not helpful at all.
This has forced me to seek help else where. I tried scouting around to find out who makes this watch then obtain perhaps an email . The supplier Gearbest will not release details of who makes this watch or a support email address. This has forced me to do my own searching.
I found a company who makes Rwatch but the the fellow I emailed deny this is their watch.
My problem is thus I bought the above watch. From Gearbest. It arrived here and fully functional except no communication via GSM ie cell phone data . I paid Gearbest a fee and they sent me a replacement watch and exactly the same problem it arrived fully functional but. No communication via GSM ie cell phone data.
We import a variety of gps tracking devices the majority have to be set up especially setting the apn depending on the cell service provider, I was wondering if the apn on this watch is not set correctly, hence the lack of data, it seems to me impossible that two watches of the same brand etc don't work on arrival here in South Africa.
I tried an alternative cell phone service providers sim cards in the hope that one would by chance work but alas I could get no joy.
I tried to plug the watch in to my pc via usb cable thinking I could perhaps telnet but could not make any progress on my own.
I was wondering if any one here knows who actually makes these watches, perhaps a support email address would really be helpful.
Alternately Is there any way of finding out if the watch is set up to the correct apn for example. How would that be checked via a sms command or a telnet session. Is there software that I can install that can probe the smart watch for its settings via the usb cable.
To me it seems silly to send the watches back at a cost to me and only to have them send another watch and we persist with the same impasse.
I was hoping with a bit of help or pointer and a few keystrokes we can have the watches fully working in no time.
If this is the wrong place to seek this type of help could you please direct me where to go to get the help I am asking for.
Thank you for your time and trouble reading this and any help you may be able to provide me with.
Regards
Goddies
Click to expand...
Click to collapse
Hi, same issue here. Just bought the watch from Gearbest and there is a complete lack of support for it. I wrote a ticket to Gearbest demanding support and manuals, but I don't think they are going to provide anything...
Anyway, I gave been messing around and my trouble was that no data communication was in place. Only voice calls were working. I have found the codes to enter engineering mode; just dial *#3646633#. In the menu I have been able to go to GPRS act and activate GPRS. A big G letter is shown in the screen, but nevertheless, no communication is made, and the watch is still useless....
I have been messing around with the menus; been able to activate a serial port via USB and access via Putty to the watch and perform basic AT commands, but again, with no luck.
Other codes that work are *#66*# Factory mode and *#87# autotest.
If anyone can dig any deeper and find out how to make this watch work, they will be very welcome!!
Thanks
Related
Does someone know of a way I can tell if my phone is used or refurbished? I just got a Vibrant through a T-Mobile store and it was sold to me as new but I feel it might not be...mainly because as the rep was setting it up before handing it over the home screen icons were all scattered about and when I opened doubleTwist player to check it out there already was a device name set in the Settings menu. I tend to be mistrustful of phone carriers in general so my paranoia may be ill-founded. This is my first smartphone and I am definitely a "noob" to androids. Thanks everyone.
Could possibly be some foul play. When did you get it?
Does it have scratches?
Is it possible to call T-Mobile and ask them if the phones imei has ever been used by another sim?
Either way, if you just got the phone, ask them to exchange it for you, and tell them not to open the box, you will open it yourself.
most likely you purchased a phone from a "authorized dealer" usually in cases like that when a person buys a phone they have xx days to return it. authorized retails (some not all) will resell that "gently used" device as new. I haven't heard this happening from T-Mobile Corporate stores. Check for wear backplates, battery and surrounding area, screen and connector pins for the micro usb plug. if everything looks up to par don't worry about it.
Yeah I was a pretty annoyed that the clerk was setting up the phone and I had to tell them I wanted to see what they were doing. The phone looks new and all the accessories were still in their respective 'bags'.
I did purchase the phone from a tmo corporate store. I also posted on doubleTwist's support forum and found out that a default name (a random Star Wars or Dune character name) is automatically set if you aren't logged into a gmail account during setup, which I didn't have. The other item of concern is the pin2 code to access the Fixed Dialing Number menu is already set and I didn't do it. Calling tmobile support tonight to find out what's up with that. I'll post here what I find out. Thanks.
So I called tmobile customer support to ask about the pin2 code but it was after hours. I did find out from the user manual that you DO have to get this code from your carrier if your sim card supports it. I also successfully registered (after several attempts) my phone with the IMEI code on the Samsung site. I think I've been a little paranoid about this and actually received a new phone like I should have. Doesn't hurt to be a little skeptical though, eh? Thanks again to SamsungVibrant and boystuff for your responses.
Hey Guys,
So i bought a new unlocked S3 as a gift and left it in my car and went out for dinner and When i came back my car was broken into and obviously the phone was stolen along with other things in the vehicle. So i called the cops and filed a report but i was not able to give any info n the phone like a IMEI number. So i filed a claim with the store i bought this from and they are being a pain. So i had to call my bank and put a stop pay but there might be an issue. So i am curious to know if this phone can be tracked or not, btw there was never a sim in the phone. I have been looking everywhere searching for answers. Any info on this is helpful. I paid $700.00 for the phone and now its gone.
Thanks!
solomon862000 said:
Hey Guys,
So i bought a new unlocked S3 as a gift and left it in my car and went out for dinner and When i came back my car was broken into and obviously the phone was stolen along with other things in the vehicle. So i called the cops and filed a report but i was not able to give any info n the phone like a IMEI number. So i filed a claim with the store i bought this from and they are being a pain. So i had to call my bank and put a stop pay but there might be an issue. So i am curious to know if this phone can be tracked or not, btw there was never a sim in the phone. I have been looking everywhere searching for answers. Any info on this is helpful. I paid $700.00 for the phone and now its gone.
Thanks!
Click to expand...
Click to collapse
Hey there,
I'm sorry for your misfortune, but you shouldn't have left such a pricey object in your car I suppose..
You don't know its IMEI so you should contact the person to get ahold of the store he bought it from to maybe check with the store about getting the device's IMEI number in order for you to track it..
Other than that, I'm not sure there's something else you can do..
check out Lookout Plan B
Was the phone still in the box?
yes there is.
1. is your phone rooted? if yes this will make this easier, if not its okay, there's still a lot we can do.
2. even without a simcard inside the phone, did you ever set up a Google account? hopefully you still remember your info, but if you don't, and aren't able to recover it thru Google's site, PM me.
3. go to market.android.com (it'll redirect you to whatever they changed their new URL to when they renamed it play store).
4. luckily android can remotely install apps to your phone even without you having the phone (scary isn't it? lol). you're going to want to install an app called androidlost .
5. from there, visit androidlost.com and even without you having the phone, you can setup and configure the app (also scary right? lol).
6. now this is where root comes in, if you're rooted, you can do all sorts of evil things, like listen in on that dude thru your phones mic, watch him thru your cam, dial numbers from the phone, track it thru GPS, take any content out of it, delete anything inside the phone, check call logs, location history, and when you actually find the guy, you can set off a siren to max out your phones volume, and never stop blasting till you take confront that SOB face to face. of course how much of this actually depends on if you're rooted or not, like remotely formatting the SD and such, the others, no root necessary! (now is it scary? lol)
also if you plan on having more of your phones stolen in the future, you should do all this before having your carrier shut down your phone lol. (you'll have to rely on wifi for now)
also, did you buy it with a Visa? if you did, and you live in the US, even if you bought it from outside the US, your store warranty is doubled, and if that didn't fix it, they'll completely replace it up to $500 per item, up to $50,000 per year (as long as said item wasn't stolen from your car ) (
Recently got the new HTC ONE through Telus and little over a couple days it has been stolen from me.
I'm wondering now if there is any way for me to track it on regular google account and facebook has been setup on it, but the phone does have a secure security code to unlock the screen.
Does the carrier have anyway of finding this if someone tries to stick in another SIM? Granted they are also a telus user or am I hooped on this one?
I'm assuming a person with the right know-how or buddy could likely access the boot load reset the thing and unlock it and use it, but i'm hoping this isn't the case and I can still track it via some other way?
Thanks,
V
HTC use to offer the ability to track your phone if it was powered on. Or you could remotely lock and/or wipe the device. This was through the HTC sense website. I don't know if they still offer this feature or not. If they don't I'd recommend calling your carriers support line and see what they can do.
Sent from my Nexus 10
I doubt anything's gonna come about this. Phones get lost or stolen every day and even with todays technology very few get found or returned. Also police have better things to do then track someone's lost phone. And I say lost better than stolen because how are you sure that the phone was stolen and not lost? Did you get held up or did the person physically took it off for you?
I would suggest getting insurance next time.
Sent from my HTC One using xda app-developers app
Short answer: No.
Android has no built-in phone tracking capability. This is something you need to have installed yourself on the phone, or something the manufacturer includes. HTC used to do this, but no longer offers the feature.
Report your device stolen to the carrier (you may also report it to the police, but they won't do anything), so that when someone uses it on the network, they won't be able to. Most carriers will not alert you that your device has been found or anything like that. They simply blacklist the IMEI and that's it. If you don't have insurance, then you are pretty much on your own.
Your carrier may offer their own location tracking capability that you can add to your account, and that may allow you to track the phone (if they haven't already wiped the phone and removed your SIM card). Check with your carrier.
prjkthack said:
Short answer: No.
Android has no built-in phone tracking capability. This is something you need to have installed yourself on the phone, or something the manufacturer includes. HTC used to do this, but no longer offers the feature.
Report your device stolen to the carrier (you may also report it to the police, but they won't do anything), so that when someone uses it on the network, they won't be able to. Most carriers will not alert you that your device has been found or anything like that. They simply blacklist the IMEI and that's it. If you don't have insurance, then you are pretty much on your own.
Your carrier may offer their own location tracking capability that you can add to your account, and that may allow you to track the phone (if they haven't already wiped the phone and removed your SIM card). Check with your carrier.
Click to expand...
Click to collapse
What does blacklisting the IMEI do? Could the individual just unlock it with a internet bought code and jam in any sim card and make it work after the fact? Or by blacklisting it if someone brought it to TELUS would they then be able to seize it as a stolen/ lost phone?
Thanks for all your comments and help thus far, it is greatly appreciated.
vincent-h said:
What does blacklisting the IMEI do? Could the individual just unlock it with a internet bought code and jam in any sim card and make it work after the fact? Or by blacklisting it if someone brought it to TELUS would they then be able to seize it as a stolen/ lost phone?
Thanks for all your comments and help thus far, it is greatly appreciated.
Click to expand...
Click to collapse
Blacklisting an IMEI will not allow someone to use that device on the network. This is something that has only recently caught on in the United States. T-Mobile and AT&T now block IMEIs that have been reported stolen/missing, while Sprint and Verizon have been doing it for a while. When you put your SIM into a blocked phone that tries to run on a supported network, you'll get a message that says the phone cannot be used.
Of course, this depends on your carrier. You may want to ask what your carrier does with lost/stolen IMEIs, as they may have different policies.
get on computer>google play> download lookout security or plan B...this would only work if the device is turned on and has data connection...plan B should get the gps location and send the map to your email address..
Perry977 said:
get on computer>google play> download lookout security or plan B...this would only work if the device is turned on and has data connection...plan B should get the gps location and send the map to your email address..
Click to expand...
Click to collapse
works only with Android 2.1-2.3! But maybe a good one for these Version!
Did you try Android Device Manager to locate it? It's in the settings menu on the play store website.
vincent-h said:
Recently got the new HTC ONE through Telus and little over a couple days it has been stolen from me.
I'm wondering now if there is any way for me to track it on regular google account and facebook has been setup on it, but the phone does have a secure security code to unlock the screen.
Does the carrier have anyway of finding this if someone tries to stick in another SIM? Granted they are also a telus user or am I hooped on this one?
I'm assuming a person with the right know-how or buddy could likely access the boot load reset the thing and unlock it and use it, but i'm hoping this isn't the case and I can still track it via some other way?
Thanks,
V
Click to expand...
Click to collapse
For the future try an app called Cerberus anti theft, it's a really great app to have. It has a free week trial so you can try it out, after that it cost $2.99 euro which is a little under $5 in US, also it's a one time fee and not a subscription. Just go online and track your phone and do many other things.
My wife bought me the international version of the Samsung Gear S (SM-R750W). She said that she researched and from her understanding it should work on the T mobile network. From what I've found though the consensus seemed to be it would not work, or if it did it would be spotty at best depending on the specific towers/area you were in because Tmobile utilizes different network types in different areas.
I decide to give it a shot anyway and went to the T-Mobile store where I signed up for the wearable plan and got a new nano sim card. I was crossing my fingers but as soon as they put the sim card in the watch it came to life. It looked to be working fine but as I left the store I received a text from T-Mobile stating " the SIM for your wearable devices is in an ineligible device. Services to the SIM are locked until it returned to your eligible wearable device".
I pessimistically started thinking well great, there goes that idea. But as I got into my vehicle I shut my phone down and tried to see if the watch can work on its own as a phone when unencumbered from my Note 4 bluetooth/WiFi data connections. It worked perfectly-I started calling my friends and they couldn't believe I was talking on a watch phone. Several I actually felt the call sound quality was better on the watch speaker phone compared to normally speaking on the Note 4. I called customer service but they told me they couldn't see anything and if it was working fine not to worry about it.
For the next eight or 9 hours it worked perfectly and I was using it a lot. I drove around large swaths of town and neither data nor call experienced even the slightest issue - for once I was happy to be wrong.
Eventually, as I am oft to do, I fell asleep. When I awoke this morning the watch was no longer connected to the network. It gave me a message saying it was unable to connect and did I want to scan for additional networks. I selected yes and it was able to find the T-Mobile and ATT networks. T-Mobile was selected and a "registering" notification was displayed. It took awhile but eventually said it was unable to register with the network.
I call T-Mobile and they said pretty much exactly what I expected them to say -that because it was not a T mobile device they could not ensure proper operation. But he said (and he characterized this as "good news", "light at the end of a tunnel" and "viable solution” Seriously said all 3 things.) I could either forget all about the cellular connection and just use this as a companion device OR go and buy a new Gear S from T Mobile if I really wanted that feature.
I’m truly and utterly baffled that he believed his suggestions merited the positive sayings from above. Never in my lifetime has my head been closer to exploding.
After I was finally able to speak again, I explained that it seemed unlikely to be an issue with the watch. If my Gear S was working perfectly yesterday and can still detect Tmobile & ATT networks, then something on your end seems to be preventing registration. He agree to file a ticket with the engineering team and tomorrow I should hear from them hopefully. He also told me to go and try another nano-SIM, gratis, at the Tmobile store. So today I went and as soon as I put the new card in all systems were go. I assumed that I somehow had received a bad card because here again now, data and voice are connected.
This time I didn’t even make it out of the parking lot before it notified me that that it was again unable to register with the network. There is conflicting information regarding the radio frequencies and bands that the different Gear S models have and I didn’t have high hopes. But then it actually did work, WELL, so any ideas as to what is going wrong?
Imei not recognized as a wearable device by tmo
I am also getting very discouraged with the gear s on tmo.
But I think I finally got a tech person who may have found the problem ,
He said my gear s is no longer registering because the tmo system did not recognize the Imei as a wearable, that's why when I swapped sim with a friends iPhone sim, the gear worked. Because the wearable plan will only work with that device. The rep is asking engineering to add my Imei as wearable, but it has happen yet, he did not know if they could....
perdikoylis said:
I am also getting very discouraged with the gear s on tmo.
But I think I finally got a tech person who may have found the problem ,
He said my gear s is no longer registering because the tmo system did not recognize the Imei as a wearable, that's why when I swapped sim with a friends iPhone sim, the gear worked. Because the wearable plan will only work with that device. The rep is asking engineering to add my Imei as wearable, but it has happen yet, he did not know if they could....
Click to expand...
Click to collapse
I guess that makes total sense, and answers my question if I could just get an Android watch phone at some point and use the same nano SIM that they gave me for my Gear S.
Could you post here if/when they added your IMEI? They were super unresponsive to my request to unlock my original Gear S (which I replaced with an ATT Gear S that ATT kindly unlocked for me), so I have little faith that Tmo are even willing to help their customers, but since I have my plan with them, I'd love to be wrong this time.
Tmo problem
Well I wish I had better news, but it is still not working, I called them back, they say they requested the engineering to add my IMEI , but who's knows if they did, they seem to have very little experience with gear s, it's very frustrating because it did work the first 2 months until I tried the sim in my iPhone. I think I have reached the end of the line ,
I might try closing acct and opening new again...
So can either buy new tmo gear s. And sell my unlocked att gear, or put mine on att,
But. I really liked the Tmo plan, and would probably had switched my other (family) lines to Tmo.
anyone have more ideas?
perdikoylis said:
Well I wish I had better news, but it is still not working, I called them back, they say they requested the engineering to add my IMEI , but who's knows if they did, they seem to have very little experience with gear s, it's very frustrating because it did work the first 2 months until I tried the sim in my iPhone. I think I have reached the end of the line ,
I might try closing acct and opening new again...
So can either buy new tmo gear s. And sell my unlocked att gear, or put mine on att,
But. I really liked the Tmo plan, and would probably had switched my other (family) lines to Tmo.
anyone have more ideas?
Click to expand...
Click to collapse
Maybe try to cancel your wearbales plan, then get one again, with a new SIM and new number?
I would not buy a tmo gear S: they won't unlock it and it costs $50 more. I use an unlocked ATT Gear S on T-mo without issues, but if putting the SIM in another device caused this for you, and the SIM itself is not the problem, they must have some kind of hold/notice on your wearables plan in your account, I think?
I purchased a pair of G2 Verizon phones from an online seller. Unfortunately I found out they were demo phones after receiving them. They work, but keep defaulting to demo mode, and then it wipes out all my contacts and emails. None of the local phone stores or techs are willing to help me. The seller will no respond to my requests for help. Does anybody know a way to convert these back to regular phones?
corvetteworks said:
I purchased a pair of G2 Verizon phones from an online seller. Unfortunately I found out they were demo phones after receiving them. They work, but keep defaulting to demo mode, and then it wipes out all my contacts and emails. None of the local phone stores or techs are willing to help me. The seller will no respond to my requests for help. Does anybody know a way to convert these back to regular phones?
Click to expand...
Click to collapse
The only way is to hope it has a bootloader you can you use to flash a stock software. Might be able to contact LG about it but selling those phones is really not suppose to happen.
I have zero experience with phones and their related software functions. LG wouldn't help because I didn't purchase them from an authorized seller. I am hoping to find a person willing to walk me through the steps needed to identify first, whether or not this phones operating system is able to be reinstalled. And second, if the first task is possible, will that person guide me through the corrective action.