How to identify a damaged display? - Android Q&A, Help & Troubleshooting

I own a Xperia z1 and last night I dropped my phone while I was asleep, then figured out that my tempered glass got cracked but display is safe. However, I didn't remove the broken tempered glass, so this morning I noticed that a small black dot appears in the broken area which is at the bottom of the screen quite close to the back button. I thought that it is some dead pixels, but I am not sure, well in screen test I see missing pixels in white screen. So I took a screenshot but it doesn't show the black dot. I just want to know is it possible that I might have a damaged display?

I repair phones for a living. Sounds like a classic case of LCD damage.

es0tericcha0s said:
I repair phones for a living. Sounds like a classic case of LCD damage.
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Click to collapse
So taking a Screenshot of a damaged screen will not help us to find the dead pixels?

Not sure I understand your question. You see the dead pixels but it doesn't show up on the screenshot? That means that the LCD has been damaged and needs a new display.

Related

[Problem] Screen and Digitalizer

Hello Guys,
i have a problem, i had already replaced the LCD-Screen because the old was broken.
But now i got a new problem... if i place the new screen on the digitalizer i got a glimer on the display. I don't now why. But i already discoverd that this effect only appearce if the LCD-Screen is on the digitalizer..
So what is the exactly reason and how can i fix this problem? Is the digitalizer cracked?
Here are 3 Pictures, one is without the digitalizer.
Thank You,
PS: Sorry for my bad english
did you try to fit digitizer in or just holding it upon the lcd?
what would happen if you rotate it 90degs?
are you sure there is no protection foil still on the lcd???
-
behind and on the lcd, there are reflection foils, bluring, light redirecting, polarizating. maybe 6 of them together. some are glued on screen, some are just below it. obviously there is something in digitizer as well, and those in your replaced lcd are not compatible with digitizer.
can you ask for return of the lcd and get another one?
the other option would be getting replacement of digitizer from the same shop.
or third, this effect doesn't look like it's from polarizator. polarizator is glued but those others are not. if it will not change if you rotate it, like with polarizator effect, means it's not polarizator and you can replace those other foils from below lcd. putting ones from your broken screen to the new one. It's quite difficult, but could be done.
okay.. if i rotate the digitalizer the effect changes..
in nearly 90 degree the effect is better than normal.. but not really good..
so is there a magnetism issue??
or whats the reason for this effect?..
could the digitalizer broken? but it's still working..
the display brokes because of violence..
could the digitalizer although broken??
no the digitizer is fine.
the replacement you get was not oem. means was not from the same factory.
someone working in there made some pictures or paintings of the lcd and showed it to his friend who owns a similar factory. He then made this lcd and sold it to you. As he didn't know what sort of, let's call them optic foils, have been used in the original he just put the ones he new were working fine with another mobile. But he didn't expect, as i am surprised too, that the digitizer have an optic foil inside as well. But before realizing, I suppose they already gave bonus to all those little workers and started overnight secret manufacture.
Before realizing the mistake, they already produced a lot of it. To cut the loses, I suppose they created a set of digitizers with a similar practice, which they would sell together with lcd and would be working good.
Now someone, your seller probably thought selling separate lcd would be ok too, so he did. That's why i was suggesting you have right to have an replacement, refund or an new digitizer from him at a fair price.
Of course don't take me too serious on the picture/painting matter, but otherwise I wouldn't be surprised if I came to true quite close
anyway those fake parts are a good quality and in most cases you wouldn't say difference. But shyt happens
as the rotating didn't solve issue completely problem would be those foils below lcd. if your seller would not be cooperative, you've got nothing to loose. open both lcds and change foils over.
Or get a fake digitizer which you would be sure is compatible with that screen.
If not successful, get a combo, lcd + digitizer.
hmm okay..
in the description is written original htc ware..
i had send my seller that problem and now we will see..
thanks a lot for those information..
I would be very interested in knowing how you got the digitizer and screen seperated? Arent they glued and most likely going to break easy?
did you mean the digitalizer and the lcd display or the front screen?
I opened one up once and the LCD appeared to be glued on to the back of the front screen (which I assume is the digitizer?)
ah okay.. eeerm.. i don't know that the lcd was glued on the digitalizer.. because my display has broken and the liquid was out of the display.. so the LCD was easy to take off..
But I've read some guys has warmed it firstly with a hair dryer and then they could take the display off..
hx4700 Killer said:
I opened one up once and the LCD appeared to be glued on to the back of the front screen (which I assume is the digitizer?)
Click to expand...
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you make me want to open ma rhodium.
if it's glued use a razor, or heat gun & blade like on apples.
then clean it and put new tape.
fake3 said:
ah okay.. eeerm.. i don't know that the lcd was glued on the digitalizer.. because my display has broken and the liquid was out of the display.. so the LCD was easy to take off..
But I've read some guys has warmed it firstly with a hair dryer and then they could take the display off..
Click to expand...
Click to collapse
yeah dryer is maybe more safe just keep it below 100 cels. but it's not so vulnerable on bending too.
fake3: you sure you don't have protector foil on that lcd you bought?
i been playing around and get similar efect with a protection foil below polaroid.
there was still one protection foil on the front of the lcd.. but i already removed this foil..
but can you make a picture where the foil the polaroid is??
fake3 said:
there was still one protection foil on the front of the lcd.. but i already removed this foil..
but can you make a picture where the foil the polaroid is??
Click to expand...
Click to collapse
I was playing with just a generic foils. not rhodium.
They can put filters inside plastic nowadays. and mix even more of them and it's all still tiny.
If there is one in digitizer, it would cut sun reflections of lcd and would make good sense.
Glass could be tented, too. digitizer is usually one glass and one foil.
even if you would find something glued on lcd or digitizer, it's not possible to take it of without damage. I talked to people producing foils and applying them they can't take that off too.
There have you be one polarizer glued on front of lcd, otherwise you would see nothing. And they usually gluing one on back. That make the light more efficient. redirect light in useful directions, but is not necessary, that is another possible difference in your case. And probable, because it spares $ and space. But it's glued - no help there if that's the case.
but then there are all those which are dispersing light evenly, those you can try to change. They all have to be used in a set working together they create
something called Brewster condition, if that's not met, you see something like you see on your screen. every active foil is a part of it, and obviously there is something in your digitizer.
Just had another though, there is a small chance that htc decided to change factory or producing process themselves. and both are original. But I wouldn't say that's very probable.
So guys,
i solved the problem..
I bought an new Digitalizer from the same seller and now it works fine..
Thanks a lot for the hint with the different manufractures..
Greetz
happy to hear that
no worries
guys.. i wan to ask something..
my LCD is glued to my digitizer. since both of it is broken.. i juz throw the whole part away.
but then, i diden really glue my new / replacement LCD to my digitizer.
so i assume they did have some space in between.
although my rhodium works well now, but my digitizer only able to sense fingernail o stylus only. anything a tad bigger than fingernail, it wont pick up. neither my thumb nor my finger.
is this possible due to the space in between the screen made it so? or my digitizer was some lousy quality stuff?
devalian said:
guys.. i wan to ask something..
my LCD is glued to my digitizer. since both of it is broken.. i juz throw the whole part away.
but then, i diden really glue my new / replacement LCD to my digitizer.
so i assume they did have some space in between.
although my rhodium works well now, but my digitizer only able to sense fingernail o stylus only. anything a tad bigger than fingernail, it wont pick up. neither my thumb nor my finger.
is this possible due to the space in between the screen made it so? or my digitizer was some lousy quality stuff?
Click to expand...
Click to collapse
The digitizer is a seperate part from the screen. It sends X - Y coords to the device letting it know where you pressed and the device coorelates that to what was on the screen where you pressed.
What I am saying is that you could have the two pieces seperated the screen in one place on the digitizer in another and you should still be able to press on the digitizer and have the device react appropriately.
The digitizer works independantly from the screen.
haha.. so in short.. it means by digitizer is lousy rite?
I Have de same problem, I need a new lcd screen but i dont know where buy
please help me
and i need the service manual
Thks

Digitizer

hi
I have some scratchs on my screen and I am looking for a replacement digtizer.
I found several on ebay,
http://shop.ebay.com/i.html?_nkw=xp...+screen&_osacat=0&_trksid=p3286.c0.m270.l1313
Have anyone replaced the digitizer or know if this are original?
Thanks!
Did you remove the factory screen protector for some reason and not replace it? Or did your phone not come with a factory screen protector?
ClintonH said:
Did you remove the factory screen protector for some reason and not replace it? Or did your phone not come with a factory screen protector?
Click to expand...
Click to collapse
Hi
I removed the factory screen protector. when I got a couple of scratches I applied a new protector.
But the few scratches I have are ittitating me!!!!
Hi, I recently changed my digitizer. Put on a black one on my white phone. They are all real, I have not seen any fakes around. I also bought mine off of ebay.
--duplicate--
I wish one of these ebay listings gave a part number or model number for the digitizer... for obvious reasons.
trojjanhorse said:
Hi, I recently changed my digitizer. Put on a black one on my white phone. They are all real, I have not seen any fakes around. I also bought mine off of ebay.
Click to expand...
Click to collapse
Is this digitizer is the same part i need to change when my screen gets cracked ?
The story is my phone fell down and the screen got cracked and kinda ink appeared around the line of crack..
I was really wandering which part to change since the touch was working fine..
sent from my x10i that is banging for a 2.1 upgrade. ...
mezo9090 said:
Is this digitizer is the same part i need to change when my screen gets cracked ?
The story is my phone fell down and the screen got cracked and kinda ink appeared around the line of crack..
I was really wandering which part to change since the touch was working fine..
sent from my x10i that is banging for a 2.1 upgrade. ...
Click to expand...
Click to collapse
Hey Mezo,
The digitizer is factory glued with the top glass and is considered one piece since you can't separate the two. The LCD is separate from the digitizer. If your LCD is cracked, then your display will be distorted with lines across the screen. If your top glass is cracked, then your digitizer will still work since the digitizer is not as fragile as the top glass. So the question is, is the top glass cracked? Is the LCD display cracked as well? I know your digitizer will still be functioning but you might want to consider buying a new one as for the cracks may be unappealing and annoying.
I simply broke the top glass and I did not like the crack spanning across my screen so I got myself a new one.
If your LCD is damaged then you need to buy a new LCD which is not cheap... (over $100).
@trojjanhorse
the top layer which i touch is functional, so that means i have broken the LCD ?
i appreciate if you have a look on them i attached some pic, i hope they are clear enough since i took them with 3mp cam
thanks for the help in advance, i don't know much about mobile displays
mezo9090 said:
@trojjanhorse
the top layer which i touch is functional, so that means i have broken the LCD ?
i appreciate if you have a look on them i attached some pic, i hope they are clear enough since i took them with 3mp cam
thanks for the help in advance, i don't know much about mobile displays
Click to expand...
Click to collapse
Most likely you have broken the LCD. When dark pixels appear like that, it usually means that you've directly struck the LCD itself and damaged that area.
It was a thin line at first then some Ink started to flow and became bigger the next day.
So its the LCD?
should I fix it at the service center or i can replace it myself?
sent from my x10i that is banging for a 2.1 upgrade. ...
You can, in theory, fix it yourself but it'll be a biatch of a job. Use the X10 undressing post to find out how to actually take it to bits...
Then put the new LCD in.
only issue is finding somewhere that sells them... I don't know if they're a generic 854x480 lcd or what so...
To change LCD is very simple, but to change the digitizer is suicide. You will need to get a new LCD. I would buy one off of ebay and install it myself. I've been fixing phones for 2 years now so I had my share of experience but it may be difficult for you. The black liquid is due to the fact that LCD stands for "Liquid" Crystal Display
Good luck.

[Q] Screen Broken!.. please help

I dropped my phone and the screen is messed up (see picture in the attachment).
3/4 of the screen purplish with horizontal lines. The top 1/4 is visible. The entire touch through the screen is working even where the screen cannot be seen. My glass seems to be fine and no damages. Someone please help! How do I fix this? Do I just need to get the LCD touchscreen + digitizer?
I was thinking about buying this and doing the replacement myself. I'm just not to sure how to do it. And do I need to buy a new glass or will I be bale to put my glass onto it? Would appreciate any advice. Thanks!
ebay.ca/itm/LCD-Touch-Screen-Digitizer-For-Samsung-Galaxy-S-2-I9100-/330744063732?pt=LH_DefaultDomain_0&hash=item4d01e1e6f4&_uhb=1#ht_2313wt_1213
kkaup said:
Do I just need to get the LCD touchscreen + digitizer?
Click to expand...
Click to collapse
Take it to a repair shop or two ask for damage level and get a quote. You will know what to replace!
You need to change screen and digitizer, its impossible to separate them.
Here samsung tech services charge 140€.

Smudge on lower right corner

Ok, firstly I'll admit that I suffer from a certain level of OCD when it comes to phones. I ordered a GPE last week and was very impressed with the phone. The size is a bit large, but everything else, except for the camera, is phenomenal with this phone.
However, about one week after I got the phone, I noticed what can best be described as a smudge on the front lower right corner, about the radius of a quarter. Granted, since it is at the corner, the total size would be a quarter of a quarter. Anyway, it is usually hard to see it unless you run your finger over the area, whereby the spot becomes clearly visible. I don't know if it is a scratch on the screen protector, but I can't feel any texture and light doesn't seem to show any micro abrasions. It almost seems to be under the screen protector.
Anyway, the unit also had a weird creak on the back of the phone (pressing it in an area would make the phone creak), so I asked for a replacement unit. I got it yesterday and what do you know, the smudge is there on the new unit, too! So my question to other Z Ultra owners is whether this is a common thing and secondly, whether it is an issue with the screen protector only, not some damage to the screen.
The best way I can describe it is as if someone applied pressure on the corner leaving a mark. Again, it is really hard to see if the screen is clean, but becomes easily visible if you smudge the corner with your finger - a clearly visible quarter-circle will become visible if your phone is like mine. Thanks for your help. BTW, I'm going to keep my phone unless it turns out that the smudge is some kind of pressure damage.
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
This.
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
jokrak said:
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
Click to expand...
Click to collapse
Believe what you want to believe. Although I'm telling you its a used device...do you really think they'll thrash all units sent back and dispatch new ones every time someone RMA their phone. Anyways, the solution have been stated out for you, choose what floats your boat
LordManhattan said:
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
Click to expand...
Click to collapse
I suppose that theory is as good as any. Nice device anyway. Thanks for the reply!
Yes you can hide it.
apply any screen protector on top. The sh!tty smudge will not visible any more.
Sorry to necro this old thread.
I just wanted to add that I have the exact same issue. Noticed it today while going to show someone it.
I've been babying the heck out of the phone to prevent this issue, but unfortunately my screen protector and case won't show up until a few days from now.
I'm hoping applying the screen protector over it is all I need to do.
I figured I'd post in this thread in case someone else also had this issue and was unaware of this common issue.
Smudge in up left corner
Hi.Just bought this phone and when i clean the screen from fingerprints i see a smudge or mark or whatever its called about 1 x 1 cm in the left up corner.Is it normal?
If you look carefully it seems to be from inside and it doesnt leave.You can see it better only when you pass over it with a towel while cleaning the screen.
Is it something with antistutter film?Warranty covers it?
Thanks in advance
I have it also, 1 day old phone. Hard to believe it is wear.
stewwmann said:
I have it also, 1 day old phone. Hard to believe it is wear.
Click to expand...
Click to collapse
I found a solution. I returned the phone back to the shop i bought it, i took back my money and i just ordered it from another shop.
:laugh::silly:

White Shiny Stain On The Screen

I don't know why this happened. I'm using the tempered glass screen cover. Can anyone say what it this and what should I do?
http://i.hizliresim.com/NpqM9P.jpg
http://i.hizliresim.com/m3PvrV.jpg
Run some of the extra tools in AnTuTu to check if it's an actual screen problem.
Might be a "bubble" under the screen protector - can you "move" it with your finger when applying pressure?
Is it a spot where the screen is brighter? If so, I think it's a defect related to the backlight. I bought a cheap replacement screen for my Nexus 5 when I broke my original one and over time it's developed more and more bright areas. I suspect something is delaminating causing uneven backlighting. I believe it can also happen due to water/liquid damage, but in my case phone phone did not get wet.
Actually, I just tried twisting my phone and also applying pressure to the screen and noticed the LCD reacts (flashes) in those areas when I press hard, so I think it may be an issue with the LCD panel itself, not the backlight. In any case, I doubt there's much you can do about it, and be warned it could get worse (I used to have a spot or two near the bottom of my screen, but now I have them all over the screen.) In my case I've just learned to live with it, telling myself having paid $35 for a screen which developed this problem is a lot better than living with a cracked screen, and I'll have a new phone soon, but I would not expect this problem with a new phone.

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