Huawei GR5 KII-121 Update to android 6 - Android Q&A, Help & Troubleshooting

Hi,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend...

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''Not enough space'' message when upgrading to Android 6.0

I have just bought Honor 7 in Croatia two days ago. Since Android 6.0 is avalaible for Honor 7 users in Europe, I tried to update mine using EMUI software update on my Huawei. I got the message that there are no any updates so I found out they are rolling update through HiCare app and you can update it from over there. So I checked HiCare app and marked my location as Croatia/Europe and clicked on Upgrading ROM and agreed to terms and agreements and there was a Marshmallow update and then instead of updating, I got a ''Unfortunely, not enough space'' message. I don't even know why since all I got are Huawei apps and Google stock apps which have already been on my phone when I turned it on when I bought it. Right now, it says I have 8,03 GB free on my phone, yet whenever I try to update the phone via HiCare app, it still says ''Not enough space''.
It's so weird, could someone please help or does someone have the same problem?
Thank you.
Do a force update manually by following these steps, you can get firmwares from here:
Download your phone's latest firmware.
After doing this put the UPDATE.APP in dload folder of your external SDCARD.
Switch off your phone, and press Vol UP + Vol DOWN + Power button simultaneously.
Your device will now get to the full stock firmware.
This will give you a out of the box feeling.

Huawei GR5 android Update problem

Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press the power button it shut down and then i press it again to turn it on and nothing happend... pls help

Huawei gr5 marshmallow update problem

Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend... pls help
Same proble with GR5
titodafea said:
Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend... pls help
Click to expand...
Click to collapse
I Have the same problem with a GR5 KII-L23. Did you resolve it? How? Please

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