Hi,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend...
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I have just bought Honor 7 in Croatia two days ago. Since Android 6.0 is avalaible for Honor 7 users in Europe, I tried to update mine using EMUI software update on my Huawei. I got the message that there are no any updates so I found out they are rolling update through HiCare app and you can update it from over there. So I checked HiCare app and marked my location as Croatia/Europe and clicked on Upgrading ROM and agreed to terms and agreements and there was a Marshmallow update and then instead of updating, I got a ''Unfortunely, not enough space'' message. I don't even know why since all I got are Huawei apps and Google stock apps which have already been on my phone when I turned it on when I bought it. Right now, it says I have 8,03 GB free on my phone, yet whenever I try to update the phone via HiCare app, it still says ''Not enough space''.
It's so weird, could someone please help or does someone have the same problem?
Thank you.
Do a force update manually by following these steps, you can get firmwares from here:
Download your phone's latest firmware.
After doing this put the UPDATE.APP in dload folder of your external SDCARD.
Switch off your phone, and press Vol UP + Vol DOWN + Power button simultaneously.
Your device will now get to the full stock firmware.
This will give you a out of the box feeling.
Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press the power button it shut down and then i press it again to turn it on and nothing happend... pls help
Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend... pls help
Same proble with GR5
titodafea said:
Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend... pls help
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I Have the same problem with a GR5 KII-L23. Did you resolve it? How? Please
I have a Huawei Mate S with 3.1 EMUI and 5.1.1 OS.
I tried to update it to the newest software via “firmwar finder for Huawei” app from Google store.
I did everything that the app instructed and used it to download and then install the new b390 update.
However the update is STUCK AT 19%!!!
I troed:
1. hard reset (volume up and power button). It only restarted the phone and began to instal the EMUI update up until 19% again.
Help!:crying:
Anyone? Im kinda desperate here. :’(
Hi guys.. I have a prolem with my honor 8x.. So i got android pie update yesterday so i start download it and tried to install it and in the middle of installation process the device stoped and gone to eRecovery mode and i can't do anything to solve it even i tried to flash it but doesn't work.. It keep saying update failed to getting package info and i can't turn it off.. Plz help ?