I have a Huawei Mate S with 3.1 EMUI and 5.1.1 OS.
I tried to update it to the newest software via “firmwar finder for Huawei” app from Google store.
I did everything that the app instructed and used it to download and then install the new b390 update.
However the update is STUCK AT 19%!!!
I troed:
1. hard reset (volume up and power button). It only restarted the phone and began to instal the EMUI update up until 19% again.
Help!:crying:
Anyone? Im kinda desperate here. :’(
Related
I have just bought Honor 7 in Croatia two days ago. Since Android 6.0 is avalaible for Honor 7 users in Europe, I tried to update mine using EMUI software update on my Huawei. I got the message that there are no any updates so I found out they are rolling update through HiCare app and you can update it from over there. So I checked HiCare app and marked my location as Croatia/Europe and clicked on Upgrading ROM and agreed to terms and agreements and there was a Marshmallow update and then instead of updating, I got a ''Unfortunely, not enough space'' message. I don't even know why since all I got are Huawei apps and Google stock apps which have already been on my phone when I turned it on when I bought it. Right now, it says I have 8,03 GB free on my phone, yet whenever I try to update the phone via HiCare app, it still says ''Not enough space''.
It's so weird, could someone please help or does someone have the same problem?
Thank you.
Do a force update manually by following these steps, you can get firmwares from here:
Download your phone's latest firmware.
After doing this put the UPDATE.APP in dload folder of your external SDCARD.
Switch off your phone, and press Vol UP + Vol DOWN + Power button simultaneously.
Your device will now get to the full stock firmware.
This will give you a out of the box feeling.
Hi,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend...
Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend... pls help
Same proble with GR5
titodafea said:
Hi guys,
i have Huawei GR5 (Kii-L21) . i wanted to update my phone to the new android 6.0 (Build : B140(android 5.1.1) to B310(android 6.0)) , so i went to updater app for OTA update but it said "No update" , so i went to Huawei's site and download the rom and when i choose local update in updater app it restart the phone and start to update but at the first moment it says " Software install Failed" and then when i press tje power button it shut down and then i press it again to turn it on and nothing happend... pls help
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I Have the same problem with a GR5 KII-L23. Did you resolve it? How? Please
Hi there,
Maybe this has allready been posted before, or this is not the right place to post this and if that´s the case, I´m sorry.
But now my problem.
Yesterday I´ve updated my Huawai Ascend Mate 7 to EMUI 3.1 (No clue if this an old version), but when I got a message about updateing to EMUI 4.0, I right away tried to download it (I read that is Android 6.0?), but when I tried to download the update it got stuck at 2% and it has been there for about 7 hours now.
That might be normal, because of an slow internet connection, but the night before I had no problem downloading the 1,1GB update of EMUI 3.1.
So, Does anyone know how I can fix this, because I can't cancel the download in anyway.
Thanks for reading,
Casper
My wife's Mate 10 Lite was downloading the new Oreo update.
After that nothing happend.
I tried to reboot, and search for update again, but it coudn't findt it.
It's still on 7.0.
So, what is going on here?