I've Had this tab for almost 3 years with no problems. I purchased it unlocked, from Sony.
2 weeks ago the camera just stopped working. No drops, Splashes, or any other drama to the z3 tablet compact.
These are the things I've tried:
Sony companion re install of software(6.0.1 MM)
Factory data reset
Removed sd card
Reset all defaults
Cleared all camera data from apps and restart
Tried disable camera, and install 3rd party app from play store, front facing actually took a picture,but with no on screen preview, just black screen, I tapped the shutter button, it took the pic, rear camera still inop.
Tried the onboard support diagnostics camera test, it force closed the support app....lol
I'm running fully stock android 6.0.1 mm over the air download/Model # SGP612/Build # 23.5.A.0.575/ Android security patch level-March 1 2016
Kernel version- 3.4.0-perf-g43ea728/[email protected] #1/Friday April 22 17:27:56 2016
I now live in Thailand and the local Sony store says after getting my IDID# and serial #, they can not repair here.
I'm trying to avoid sending it in to Sony, but if I have to, does anybody have a link?
Thanks a lot for your help.
I have the same problem, on my note 3 with 9.7 temasek ROM and idle kernel 7.1.0, can any body help?
I have the same problem too. Im on stock marshmallow sgp621. Camera just suddenly stopped working and when the diagnostics camera test setting is used it shows support has stopped. I dont think im on warranty anymore. Im really hoping to get this fixed since this is my daily driver/phone. Im very much dependent on cameras in taking pictures of notes and stuff. Please help
Same problem. Someone could fix it?
Enviado desde mi SGP611 mediante Tapatalk
I have issues with the camera om my Z3CT to. The camera app starts but isn't able to take any pictures. It seems that the hardware is stuck somehow (can't focus). Not sure if it's an issue with the fw or the hardware though. Try downgrade to earlier fw and check if it works, if it does it's probably related to the camera drivers. I never really use my tablet to take pictures (use my Z5C phone instead, and just sync the pictures with my tab), so it's not really a big issue for me.
---------- Post added at 08:09 AM ---------- Previous post was at 08:08 AM ----------
aeoslive said:
I have the same problem, on my note 3 with 9.7 temasek ROM and idle kernel 7.1.0, can any body help?
Click to expand...
Click to collapse
Note 3 is a Samsung device, so you are in the wrong section.
http://forum.xda-developers.com/galaxy-note-3
Related
Hi
Can anyone else run the stock Camera app after the Jellybean update?
There's a yellow box around the shutter and when I go to take a photo the application crashes.
Other camera apps work fine!
--Adam
voltagex said:
Hi
Can anyone else run the stock Camera app after the Jellybean update?
There's a yellow box around the shutter and when I go to take a photo the application crashes.
Other camera apps work fine!
--Adam
Click to expand...
Click to collapse
I've been using it, and it works fine with me. Do you have any apps that may affect the camera? And was it working fine with ICS?
No extra apps, yes it did work in ICS.
I'm hoping someone with a working camera in JB can dump the firmware for me
Sent from my GT-I9300 using xda premium
I updated Insert Coin Rom to 3.0 and my camera hasnt worked since. updated tuesday, and only went to use my camera yesterday and discovered it freezes on opening. flashlight toggle in my notifications bar also causes system UI to crash.
switched to Anonorom this morning, factory reset, restored apps + data from Titanium Pro, same thing. camera and flashlight both crash my system UI.
which sucks cause previous IC rom was great.
any help would be awesome. otherwise i guess i'm either flashing rom's or doing a full factory reset and restoring manually i guess..
voltagex said:
No extra apps, yes it did work in ICS.
I'm hoping someone with a working camera in JB can dump the firmware for me
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
---------- Post added at 09:05 AM ---------- Previous post was at 08:59 AM ----------
clearing camera data, got me 2 extra seconds of function by giving me the move to sd card option. LOL.
robbeec said:
I updated Insert Coin Rom to 3.0 and my camera hasnt worked since. updated tuesday, and only went to use my camera yesterday and discovered it freezes on opening. flashlight toggle in my notifications bar also causes system UI to crash.
switched to Anonorom this morning, factory reset, restored apps + data from Titanium Pro, same thing. camera and flashlight both crash my system UI.
which sucks cause previous IC rom was great.
any help would be awesome. otherwise i guess i'm either flashing rom's or doing a full factory reset and restoring manually i guess..
Click to expand...
Click to collapse
voltagex said:
Hi
Can anyone else run the stock Camera app after the Jellybean update?
There's a yellow box around the shutter and when I go to take a photo the application crashes.
Other camera apps work fine!
--Adam
Click to expand...
Click to collapse
Have you tried fixing permissions in recovery mate?
Same issue here except through any rom Sammy or not. Ocassionally works though
Sent from my GT-I9300 using xda premium
i am having the same problem, the camera wont work and it is having a yellow box around the shutter. Should i reset my phone to get it working again?
nimravids said:
i am having the same problem, the camera wont work and it is having a yellow box around the shutter. Should i reset my phone to get it working again?
Click to expand...
Click to collapse
First step is always factory reset .
Followed by flash stock firmware .
jje
Also started having this issue last week, more than a month since I got my 4.1.2 OTA from T-mobile.
From what I experienced, both incidents when I was out, were in low light, and after I enabled low light mode within the camera controls.
There would be a freeze, then app crash returning to the homescreen.
There doesn't seem to be a lot of info on this, and I'd really like to know what is causing it.
I have a feeling it is a setting in the touchwiz camera... because other camera apps (vignette, eyeem) launch the camera fine and without issue.
kaos217 said:
Also started having this issue last week, more than a month since I got my 4.1.2 OTA from T-mobile.
From what I experienced, both incidents when I was out, were in low light, and after I enabled low light mode within the camera controls.
There would be a freeze, then app crash returning to the homescreen.
There doesn't seem to be a lot of info on this, and I'd really like to know what is causing it.
I have a feeling it is a setting in the touchwiz camera... because other camera apps (vignette, eyeem) launch the camera fine and without issue.
Click to expand...
Click to collapse
I started getting the freeze issue a few weeks back. I removed the SD card and tried the phone without it and it was fine again. Wiped the SD card and put it back in and all is working again. Hope this helps some of you.
Hi viewers, i recently got myself the C5 ULTRA E5553 and i'm loving this device especially of course the camera.
The stock camera works fine but once i install SNAPCHAT and start recording a video, the whole snapchat recording hangs and the screen turns black and gets stuck. Once i exit through the home button and clear the app, i open the stock camera app and it shows me "error, camera not available'. and then stock camera app and snapchat camera will not allow me to access the camera as seen on the images attached. Even diagnostics can't access the camera.
I have tried clearing data and force stop on the stock camera app but to no avail. I can only REBOOT the phone and both cameras will work again until i start recording front/back camera on snapchat and everything repeats.
I EVEN TRIED factory reset and i immediately installed snapchat as the first app.... as long as i try to record on snapchat, the camera will just freeze and crash.
I am from Singapore with the 5.0 lollipop. PLS HELP ME i want to be able to use snapchat on this phone
Hello guys, how are you ?
I have the same problem if anyone could find a way to fix it i will be very happy
Dicetomb said:
Hello guys, how are you ?
I have the same problem if anyone could find a way to fix it i will be very happy
Click to expand...
Click to collapse
Try this:
http://forum.xda-developers.com/showthread.php?p=64200159
AnandSadar said:
Try this:
http://forum.xda-developers.com/showthread.php?p=64200159
Click to expand...
Click to collapse
Thanks for the reply guys!!! I tried the link but like i said... i even start with a newly reset phone and install snapchat first... still having problems when recording
Have you tried updating to Lollipop 5.1? I've only recently started Snapchatting, but I have no issues, and I'm running Lollipop 5.1
If you don't receive OTA update notification then try to update through PC Companion or Sony Bridge for Mac
Sent from my iPad using Tapatalk
AnandSadar said:
Try this:
http://forum.xda-developers.com/showthread.php?p=64200159
Click to expand...
Click to collapse
I tried the link but it didn't work, i have 6.93Gb of free space on my phone. It just came back from the repair store he has been restet but snapchat didn't work If you have any other sonlution, i will be gratefull
But somtimes it work one or two times before not when i restart my phone...
Easy solution
Had the same problem, got really frustrated as I tried every possible solution I know of with no avail what so ever.
Seems like a software problem with Snapchat explicitly, since camera app works just fine away from it. All you got to do is update to the latest version, which is 5.1.
Update might be a little bit big but its totally worth it as you can actually feel the better performance and battery life, and ofcourse fixing your Snapchat problem.
Hi, I encountered this after upgrading to 6.0. Service center replaced the camera but no luck, so they replaced the mainboard. Luckily, it was still under warranty.
I rooted my phone not long back (maybe like a month ago?). I put it back to stock firmware, relocked bootloader with flashtool, got all the new updates, everything was fine.
I then try to use snapchats front camera, and its extremely sluggish. So I use the standard sony camera app to see if it was snapchat, and the camera was working just fine.
When I use the camera sometimes, there are green lines accross the screen. I must of factory reset it like 10 times now? Tried using Xperia Companion, no luck
Also, the official camera app, when switching to record, it lags out completely, and just wont move for like 15 seconds, and then another 15 seconds.
I've tried contacting sony via web chat, and they told me it was a hardware issue. I was thinking the camera is fine in the stock app, so why is it doing it in third party apps like snapchat?
But then again, I am experiencing issues with the recording function in the official camera app.
I'm not sure if I didnt flash it correctly or something, or used a really bad rom?
I've reset it multiple times though. Can anyone suggest anything? I'm selling it soon due to a new phone and didnt want to list it with "camera is broke"
Many thanks.
Matthew
If they it's he issue, why dont just send to repair center? If you used a pc company then it should install right version.
Sent from my iPad using Tapatalk
I just don't see how it could be hardware? Unless I've dropped it badly which I haven't?
hello I have the same problem when using video recording, it freezes. When using other software like Camera HD, at the beginning I thought it was better, but 2 minutes later it freezes, and it s slow... Did you have the same problem on Lollipop ?
I'm on marshmallow mate. 6.0.1
32.2.A.0.253
But yeah, that's what I get
Me too, my phone was root too, I did unroot and relock the bootloader. Perhaps is it the root ? If you didn't have problems before maybe its a software issue
But wouldn't resetting it and everything fix the issue?
last thing to do is to rollback to lollipop and see if camera works
Hii Friends , This problem can be fixed easily. Will Post The Instructions Very Soon. Thank You!
---------- Post added at 04:49 PM ---------- Previous post was at 04:20 PM ----------
I have posted a thread regarding solution for this problem. Hope that works!
http://forum.xda-developers.com/z5-compact/help/xperia-z5c-camera-problem-enable-t3450634
Thanks a lot !!! I ll test this tonight
Regards
damike83 said:
Thanks a lot !!! I ll test this tonight
Regards
Click to expand...
Click to collapse
thanks a lot, the video recording doesn't freeze anymore. Perfect.
damike83 said:
thanks a lot, the video recording doesn't freeze anymore. Perfect.
Click to expand...
Click to collapse
Always Welcome!!
Hi,
I am using LG V30+ (LG-H930DS) past one year. For past two months, my default camera app stopped working. I have tried with restarting the mobile, clearing the data and cache, force stopped the app also. Nothing works. I am receiving the following error
"Camera Error;Camera unavailable"
Also in other camera applications the selfie cam is not opening. If I select the change camera option to take photo in front camera, its redirecting again to rear camera. I am unable to open the camera through applications like WhatsApp also. Even face detection is not working.
I haven't dropped my mobile or damaged by any other means like water also.
So can anyone of the members in our forum could help to rectify this error?
My mobile IS currently running in May 1 2019 security patch. Software version is V20f-IND-XX.
Premdrums said:
Hi,
I am using LG V30+ (LG-H930DS) past one year. For past two months, my default camera app stopped working. I have tried with restarting the mobile, clearing the data and cache, force stopped the app also. Nothing works. I am receiving the following error
"Camera Error;Camera unavailable"
Also in other camera applications the selfie cam is not opening. If I select the change camera option to take photo in front camera, its redirecting again to rear camera. I am unable to open the camera through applications like WhatsApp also. Even face detection is not working.
I haven't dropped my mobile or damaged by any other means like water also.
So can anyone of the members in our forum could help to rectify this error?
My mobile IS currently running in May 1 2019 security patch. Software version is V20f-IND-XX.
Click to expand...
Click to collapse
KDZ back to stock to see if it's hardware failure
Premdrums said:
Hi,
I am using LG V30+ (LG-H930DS) past one year. For past two months, my default camera app stopped working. I have tried with restarting the mobile, clearing the data and cache, force stopped the app also. Nothing works. I am receiving the following error
"Camera Error;Camera unavailable"
Also in other camera applications the selfie cam is not opening. If I select the change camera option to take photo in front camera, its redirecting again to rear camera. I am unable to open the camera through applications like WhatsApp also. Even face detection is not working.
I haven't dropped my mobile or damaged by any other means like water also.
So can anyone of the members in our forum could help to rectify this error?
My mobile IS currently running in May 1 2019 security patch. Software version is V20f-IND-XX.
Click to expand...
Click to collapse
1) Perhaps there's a conflict:
"Camera Error;Camera unavailable"
"Also in other camera applications the selfie cam is not opening".
That first error usually means something else is using the camera. Uninstall the other camera applications to test. You can always re-install later.
Back when I had Moto Maxx XT1225 and custom ROM, I ended up with two Galleries and my camera would crash when I tried to use it. I ended up having to freeze one of the Galleries in Titanium Backup.
If you have multiple camera apps, it's possible one of them is always running in the background or something which prevents the others from using the camera. Just a suggestion to uninstall them, temporarily go back to stock LG camera only and see if that solves the issue. Then you can add them back one by one, rebooting in between, see if there's a conflict again (if that's the reason).
HueyT said:
KDZ back to stock to see if it's hardware failure
Click to expand...
Click to collapse
2) Yeah, could be hardware failure. In one instance, someone's selfie camera was not working -- wouldn't open. But turns out the problem was actually the rear camera. They had to REPLACE THE REAR CAMERA and then the selfie camera worked. The rear camera was faulty and wouldn't switch to the selfie camera.
This camera error, camera unavailable just happened to me. This is the 2nd time its happened and rhe first time i had to do a complete factory reset to restore my camera function....i didnt know what caused it then but it happened again and I think I know what may have caused it.
So this time just like last time I had my SD card filled with photos mounted and taking photos with this new phone created a 2nd "camera" folder.
I moved all the photos out of that folder into my existing SD card "camera" named folder and this inadvertently deleted my newly created LG "camera" folder...
I noticed my next time I went to take a pic I got the error....im thinking its related? Any weight to that? How do it restore or create that folder again...? To check before im forced to factor restore again??
Thank you!
Hi, i wanted to ask if anyone is having a similar bug like mine after getting the android 10 update (i am on europe rom).
What the problem is, every time i try to take a picture of something using the flashlight, and focusing on something, the picture comes out so dark. If i use the "torch" mode the pic comes out normal. I'll attach two pictures down below, one with the flashlight on (firing just when taking the pic) and one with the torch which is so much brighter and you can tell the difference.
It seems a timing error. Whether the flashlight flashes light before the picture is captured or after the picture is captured. Try using a different camera app or reset the phone.
kouseralamin said:
It seems a timing error. Whether the flashlight flashes light before the picture is captured or after the picture is captured. Try using a different camera app or reset the phone.
Click to expand...
Click to collapse
Yeah i noticed that too, it only happens on the stock cam app. The flash seems to fire a bit early but i dunno if there's a fix for that or if i can replace my cam app with an older or newer cam so that bug can be fixed
I updated to the last available version with android 10 (europe), the stock app with automatic flash works as expected.
But I use usually the open source camera -> open camera.
Maybe reset the camera app or try open camera ?
I've been having camera issues lately after the update too mine are a little worse though. The quality has reduced severely and it seems worse with hdr on.
---------- Post added at 02:01 PM ---------- Previous post was at 01:20 PM ----------
I've been having camera issues lately after the update too mine are a little worse though. The quality has reduced severely and it seems worse with hdr on.
kouseralamin said:
It seems a timing error. Whether the flashlight flashes light before the picture is captured or after the picture is captured. Try using a different camera app or reset the phone.
Click to expand...
Click to collapse
So apparently it's not just me, have you tried doing a factory reset after the update? I plan to do that but I'm so lazy and i dunno if it's even gonna work ? so for now our chance is just wait for miui 12 maybe the new cam app will get it all fixed
hassenesoua said:
So apparently it's not just me, have you tried doing a factory reset after the update? I plan to do that but I'm so lazy and i dunno if it's even gonna work so for now our chance is just wait for miui 12 maybe the new cam app will get it all fixed
Click to expand...
Click to collapse
I have not updated yet. Reason:
I installed orangefox recovery and removed some system apps. And now when I receive update, the update file downloads but does not install. I may flash fastboot rom, but I am still considering to continue using unbloated MIUI 11.
Anyway, if it is a common problem it will be fixed very soon. Because when it is common a large group of device is affected. So a fix update will/may release fast. I remember xperia p had same problem. It was fixed by an update.
Oh i really hope so, this is really annoying anyways
kouseralamin said:
I have not updated yet. Reason:
I installed orangefox recovery and removed some system apps. And now when I receive update, the update file downloads but does not install. I may flash fastboot rom, but I am still considering to continue using unbloated MIUI 11.
Anyway, if it is a common problem it will be fixed very soon. Because when it is common a large group of device is affected. So a fix update will/may release fast. I remember xperia p had same problem. It was fixed by an update.
Click to expand...
Click to collapse
Other than the camera bug, I'm pleased with the new update. My phone does seem to perform a little better than before.