Is my phone bricked? Urgent help needed - Galaxy S6 Edge Q&A, Help & Troubleshooting

So basicly, I ****ed up by installing a 6.0.1 bootloader on my 5.0.2 system and now it won't even load up the recovery menu. The only menu I can get into is the download, from where I can press the down key so it actually shows the boot icon. It isn't running in a boot loop, just standing on the icon and I can't even turn it on from turned off, by holding the power on button. I can't transfer files from my pc to my phone either.
I'm running the SM-G925F
Any help or conclusion (whether it's dead or not) would be appreciated

Yes you are soft Bricked. Youll need to re download your stock firmware for G925F from sammobile and flash with odin.

I had and still kind of have the same problem, I even tried to downgrade it wouldn't work.
What happen to me!
5.0.2 Lollipop to Marshmallow.
I uninstalled root
I wiped the phone
I installed Marshmallow
I ended up getting a "DRK (Device Root Key)" error and wouldn't boot up and also got a "Seandroid is not enforcing" error
I ran CF Auto Root and it booted me into the Marshmallow, and all is good in the world except now my finger print scanner is saying it's dirty and won't work but was working previously with Lollipop.
The major issue is without the CF Auto Root I don't see a way of booting in the phone because of the "DRK" issue which means I will never be able to go back to official rom status until a solution is found.
I would seriously be willing to pay $50 for a fix. I opened my own thread about this too!

FriendsFade said:
I had and still kind of have the same problem, I even tried to downgrade it wouldn't work.
What happen to me!
5.0.2 Lollipop to Marshmallow.
I uninstalled root
I wiped the phone
I installed Marshmallow
I ended up getting a "DRK (Device Root Key)" error and wouldn't boot up and also got a "Seandroid is not enforcing" error
I ran CF Auto Root and it booted me into the Marshmallow, and all is good in the world except now my finger print scanner is saying it's dirty and won't work but was working previously with Lollipop.
The major issue is without the CF Auto Root I don't see a way of booting in the phone because of the "DRK" issue which means I will never be able to go back to official rom status until a solution is found.
I would seriously be willing to pay $50 for a fix. I opened my own thread about this too![/QUOTE
when that happens Samsung smart Switch Comes handy try Restoring using smartswitch it should do the trick
Click to expand...
Click to collapse

Samsung SmartSwitch detects my device and allows me to backup and restore but it doesn't work for resetting.
It says, "Unable to find the serial number, model name, or IMEI on the server"
When I do a manual lookup and when I connect device and try I think it says it can't initialize.
Smart Switch & Kies never worked even when I was on official.
My model is SM-925W8
Can I get the firmware without them?
---------- Post added at 05:34 AM ---------- Previous post was at 05:25 AM ----------
Model Name - SM-G925W8
When I was on Lollipop
Baseband: G925W8VLU1AOE1
Build Number: LRX22G.G925W8VLU1AOE1
On MarshMallow
Baseband: G925W8VLU3CPC5
Build Number: MMB29K.G925W8VLU3CPC5
If that helps any.
---------- Post added at 05:40 AM ---------- Previous post was at 05:34 AM ----------
FriendsFade said:
Samsung SmartSwitch detects my device and allows me to backup and restore but it doesn't work for resetting.
It says, "Unable to find the serial number, model name, or IMEI on the server"
When I do a manual lookup and when I connect device and try I think it says it can't initialize.
Smart Switch & Kies never worked even when I was on official.
My model is SM-925W8
Can I get the firmware without them?
---------- Post added at 05:34 AM ---------- Previous post was at 05:25 AM ----------
Model Name - SM-G925W8
When I was on Lollipop
Baseband: G925W8VLU1AOE1
Build Number: LRX22G.G925W8VLU1AOE1
On MarshMallow
Baseband: G925W8VLU3CPC5
Build Number: MMB29K.G925W8VLU3CPC5
If that helps any.
Click to expand...
Click to collapse
Is it possible to downgrade to 5.0.2

Related

[Q] Strange issue after going back to ZV4

I installed stock ZV8 ROM but didn't like some things about it so then restored a previous backup. Now, the phone seems to "toggle" data on and off (it will go from having LTE for a few seconds to an error saying "Unable to establish a wireless connection". Also, I cannot make phone calls because the call will fail and show error message "Out of service area."
I tried updating the prl/profile...no dice.
Tried ##scrtn# ..... no dice.
Is it possible the modem somehow got messed up? I'm trying to find stock modem for ZV4 and stock apn now.
Any ideas? Thank you so much!
Do you have a windows computer?
---------- Post added at 08:49 PM ---------- Previous post was at 08:38 PM ----------
Download this app from the playstore: https://play.google.com/store/apps/details?id=jackpal.androidterm
Then run these commands and make sure to press enter between commands
su <Gets SuperSu access
killall rild <Restarts your cell radio and some other stuff
then go and type this in your phone app ##update# after you run ##update# run the commands from above again this should fix everything. Let us know if this helps you!
Thank you for replying!
I did the restore a couple more times and it seems to have fixed it. If there is still a problem, I'll try your suggestion.
Ok best of luck

850f Lollipop issue

Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
JawadHai said:
Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
Click to expand...
Click to collapse
I have the same problem, tried wipe/factory reset, both before flash and after. Still same error. My solution is to flash back to 4.4.4. Then it starts to work again
Jimmymoeller said:
I have the same problem, tried wipe/factory reset, both before flash and after. Still same error. My solution is to flash back to 4.4.4. Then it starts to work again
Click to expand...
Click to collapse
ah okay, you tried flashing 502 again after your key works in 444? also what versio of odin did you use? i used 3.10...
would be good to know what others used who arent having this problem.
I have flashed it 4 times, still same problem. Even after flashing 4.4.4. Tried both 3.10 and 1.85 odin. Same problem
Jimmymoeller said:
I have flashed it 4 times, still same problem. Even after flashing 4.4.4. Tried both 3.10 and 1.85 odin. Same problem
Click to expand...
Click to collapse
interesting.... it seems like a fw bug but its wierd that not many are affected by it.
i would like to know or pin point whats causing this.
were you on BTU before you upgraded to 502?
did you encounter the E: unknown volume for path /sbfs error?
do you think the firmware file we downloaded had a corruption?
JawadHai said:
interesting.... it seems like a fw bug but its wierd that not many are affected by it.
i would like to know or pin point whats causing this.
were you on BTU before you upgraded to 502?
did you encounter the E: unknown volume for path /sbfs error?
do you think the firmware file we downloaded had a corruption?
Click to expand...
Click to collapse
I was on rooted stock 4.4.4. Just bought it, I also encountered the same error, and I've downloaded 5.0.2 from 3 different mega upload. So I don't think that's the problem :/
Jimmymoeller said:
I was on rooted stock 4.4.4. Just bought it, I also encountered the same error, and I've downloaded 5.0.2 from 3 different mega upload. So I don't think that's the problem :/
Click to expand...
Click to collapse
interesting buddy, sounds like both the error are related..?
anyone had the E: error but the left soft/capacitive key still works after the update to 502?
same problem
left softkey not working
Did you get the E: error during the device wipe?
We all have G850F model, the only difference is the SCS, aka for which market our phones are made for, mine is originally XEH (Hungary), converted to XEF, and i don't have that problem. Why don't people who have issues with left softkey say for which market are their phones made for, maybe we can narrow it down.
Someone with a Galaxy Alpha "SM-G850A" (the at&t) model posted a very similar problem here. His left softkey stopped working after the update and as there is no Stock firmware file available for the A model he was pretty much struck with a broken device. So i don't think it has anything to do with ODIN or CSC. the guy with atnt phone updated his via OTA the bug HAS TO BE in the firmware but so far only a few devices have been affected. This is the real question here.
mine was btu and i flashed the firmware via odin 3.10
after the update i reset and saw the e: error and once device booted the left key was dead.
is usb debugging have something to do with it?
i try to reflash and wipe today
it still problem.
left key is dead
mildj84ns said:
We all have G850F model, the only difference is the SCS, aka for which market our phones are made for, mine is originally XEH (Hungary), converted to XEF, and i don't have that problem. Why don't people who have issues with left softkey say for which market are their phones made for, maybe we can narrow it down.
Click to expand...
Click to collapse
i'm from Kazakhstan and my left softkey not working. My CSC is SKZ
JawadHai said:
Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
Click to expand...
Click to collapse
Originally the CSC was XEH (Hungary) I updated the phone with the XEF FW and I also get the /sbfs error in recovery. Although everything seems to for except on thing: Doing a firmware upgrade and initialization in KIES it sets the CSC to TPH (Portugal) and now displays tww versions for the CSC. So from that time KIES doesn't recognize the phone as a stock device.
Cannot go back to the original FW even if I download it from sammobile since I cannot set the CSC without root privileges
Does any body know a solution for this issue?
---------- Post added at 02:50 PM ---------- Previous post was at 02:48 PM ----------
mildj84ns said:
We all have G850F model, the only difference is the SCS, aka for which market our phones are made for, mine is originally XEH (Hungary), converted to XEF, and i don't have that problem. Why don't people who have issues with left softkey say for which market are their phones made for, maybe we can narrow it down.
Click to expand...
Click to collapse
Are you also form Hungary? Did you tried to go back to stock? I cannot cahnge the CSC back to XEH. Without root....
---------- Post added at 02:51 PM ---------- Previous post was at 02:50 PM ----------
And as an extra I cannot flash service provider branded FW to the phone.
Odin gives me a huge red FAIL.....
Does anybody know what the /sbfs partition is?
xef update
im from romania.
phone was bought with free carrier rom from shop like in details below
Model SM-G850F
Model name GALAXY Alpha
Country Romania
Version Android 4.4.4
Changelist 4012980
Build date Tue, 27 Jan 2015 00:10:04 +0000
Product code ROM
PDA G850FXXU2BOA2
CSC G850FOXX2BOB2
after installing xef with odin - no problems, all buttons work, no overheating, good performance
i have flashed the firmware without enabling usb debugging
maby one of you with issues should try flashing without usb debug enabled like in my post from this link:
http://forum.xda-developers.com/showpost.php?p=60519632&postcount=10
I had the same problem, and I did this:
Went to Chrome - Settings - Combine Tabs and Apps. I deactivated the option, and by mistake, hit the back button, and started working.
Eventhough the option is Deactivated, when I press the left button, I can see Chorme's tabs wtithin the Recents Apps.
After that had to install and app from Google Play, and after doing so, the button stopped working again. I restarted de phone, and 20 minutes later, the button started working. I have no clue of what's going on.
JawadHai said:
Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
Click to expand...
Click to collapse
in this past 2 days I have flashed 850F 3 times with odin testing Eudemony V4 rom,
all the time both key working,I have reach several time black screen when booting phone,than flash again but
I can manage to boot phone,my answer was that this hapend on some phones
do we know rooted or non rooted,850A all phones are non rooted also
cant wipe dalvic & cash after flashing new rom/system of LolliPop maybe this is answer
Sm-g850f full rom 4 file
Hi
i'm sorry for my engilsh not good becoz i'm arabic
this is Full rom for galaxy alpha Factory Roms or Repair Firmware
I returned to the system from Lolipop 5.0.2 to Kit Kat 4.4.4
There are four files must be downloaded and installed by Odin v3.09
galaxy alpha 4.4.4
SM-G850F
this is the link: mega.co.nz/#F!kwNBQbqA!bp-Tr1hmSmIwoqJdJKyzdg
thank you

Theme overlay causes system ui crash bootloop help

Hi!
I'm running stock Android Pie and I installed Swift Installer overlays to get a dark theme. Yesterday I tapped on the system update just before remembering to disable overlays before doing so... and no way to cancel the update before it actually installed it
Now my phone won't start properly: I get the Samsung logo, then I enter my pattern do decrypt the phone, then it loads and when finished loading it restarts immediately. The second time, instead or restarting immediately it will display the wallpaper for a few seconds, then black screen for a few seconds, and then the Samsung logo disappearing as it shuts the system down. And then it boots me into a special recovery mode with 4 options:
Try again
Erase App data
Power off
View Rescue log
Viewing the rescue log shows me it really is a system UI issue that's very likely because of the Swift Installer overlay: Attempt to invoke virtual method 'int com.android.systemui.statusbar.notification.FakeShadowViw.getVisibility()' on a null object reference
Trying again does the same as before, "Erase App data" doesn't help either, and "Power off" actually reboots to the regular recovery mode, with different options:
Reboot system now (same result)
Apply update from ADB
Apply update from SD card
wipe data/factory reset
wipe cache partition
Mount /system
view recovery logs
run graphics test
run locale test
Power off
Lacking storage booting
From the document from the Play Store page of Swift Installer, you can download a rescue script (rescue_Pie.zip). I tried sideloading that file using adb (option 2), and from an SD card (option 3)
and both yield the same result:
Code:
E:footer is wrong
Update package verification took 0.2s (result 1).
E:signature verification failed
E:error:21
Installation aborted
I tried wiping the cache partition and that didn't help, I tried booting with Safe Mode and that didn't help, the only obvious option left that I can see is to do a factory reset, but there are photos from my last trip I would hate to lose and since my phone is encrypted, doing a factory reset would lose the encryption key and I wouldn't be able to recover them.
Would there be any way to
Get the rescue script to run properly, or
Get access to a shell to run the bash commands from the script myself (it's really simple), or
Erase everything BUT my user data, or
Get my photos out of my phone from recovery mode, or
Stop the phone from rebooting long enough for me to try and get my photos out to my computer
It seems really dumb that there is no way to restart with all non-stock apps disabled or to reset the system without losing photos and such...
Thanks for your time and any help!
Try flashing the latest CSAB build with CSC_Home using ODIN. That should essentially replace Android and retain your data. Hopefully that will override the overlay with stock OneUI. If you can't, you can at least flash back to BRK2, CSC_Home, disable overlays, then push forward to CSAB through OTA.?
---------- Post added at 01:44 AM ---------- Previous post was at 01:40 AM ----------
The latter would probably be your best bet in keeping your files.
Thanks for the quick reply!
I downloaded Odin, your answers are a bit cryptic to me, I started downloading the latest firmware (which has the same version id as shown in recovery mode before you edited your message.
I assume BRK2 is the previous version, and would match the overlays I installed so I can boot properly. ls there a guide to stock version names
loomie209 said:
Thanks for the quick reply!
I downloaded Odin, your answers are a bit cryptic to me, I started downloading the latest firmware (which has the same version id as shown in recovery mode before you edited your message.
I assume BRK2 is the previous version, and would match the overlays I installed so I can boot properly. ls there a guide to stock version names
Click to expand...
Click to collapse
I'm assuming you're currently running CSAB on a G965U. You'll need the BRK2 firmware package (doesn't matter what carrier). Flash that using ODIN and for CSC you will use CSC_Home to retain your data. That would essentially put you back to preupdate. You'd then disable the overlay and allow it to update to CSAB on its own, however I think Samsung blocked overlays in Pie all together so you may not be able to use them again.
---------- Post added at 02:29 AM ---------- Previous post was at 02:21 AM ----------
There is no "guide" per say... If you're on a carrier branded US G965U device, you'll want to downgrade from pie (CSAB) to BRK2 (Oreo) and flash the CSC_Home file (NOT CSC_OMC that will wipe).
If you're on the Exynos or international unlocked, I can't help you because those firmware builds are out of my scope.
Thanks a lot for your help!
I flashed G965FXXU2BRK2 on my phone using Odin, and it got stuck in a loop of loading and "Optimizing app X of 72" Over and over again without rebooting. I tried to wipe the cache data and reboot but still the same.
So I flashed G96FXXU2CSA2 (which was the version I had already apparently) and now I seem to be back to my starting point: same behaviour, same error in the log...
My phone is a G965F.
I am having this exact same issue all my Galaxy note 10 plus using synergy and substratum lite. I have been steaming my phone using these same methods since the note 10 plus was released and all of a sudden today I start getting issues to wear my phone automatically boots into a boot loop. I have reset my phone twice now and then I theme it and it works fine but then I went to switch themes and all of a sudden phone shut off in into bootloop. Did you ever get any explanation?

No update since January 2019

I have a Verizon Samsung Galaxy S9+, and I'm stuck on the January 2019 update. They just released an October update. I've tried the Verizon Upgrade Assistant, but I get the following message: "Your device's current firmware version is not supported to update firmware," and it stops. I've tried Samsung Smart Switch, but it says my software is up-to-date (last three digits are SA7). I was on chat with Verizon for several hours yesterday, and they couldn't figure it out. They said to contact Samsung, which told me that I needed to contact Verizon. Very frustrating, especially after reading about some new malware that affects my phone. Plus, I'm hoping an update will help alleviate my battery drain issue. I have done a complete factory reset and even cleared the cache again, but no luck. I'd greatly appreciate answers from you guys!
gherman222 said:
I have a Verizon Samsung Galaxy S9+, and I'm stuck on the January 2019 update. They just released an October update. I've tried the Verizon Upgrade Assistant, but I get the following message: "Your device's current firmware version is not supported to update firmware," and it stops. I've tried Samsung Smart Switch, but it says my software is up-to-date (last three digits are SA7). I was on chat with Verizon for several hours yesterday, and they couldn't figure it out. They said to contact Samsung, which told me that I needed to contact Verizon. Very frustrating, especially after reading about some new malware that affects my phone. Plus, I'm hoping an update will help alleviate my battery drain issue. I have done a complete factory reset and even cleared the cache again, but no luck. I'd greatly appreciate answers from you guys!
Click to expand...
Click to collapse
have you ever flashed firmware in Odin before? or i guess i should ask if youve ever heard of Odin and what it can do.
also go to your phones settings, about phone, software information and post the screenshot of what that page shows so we can see your entire baseband
---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------
here is verizons latest update
https://www.sammobile.com/samsung/g...e/SM-G965U/VZW/download/G965USQU6CSI2/294164/
and yes, sammobile is THE place for sammy firmware
Yes, I've used Odin before... So may have to try that. Thanks for your input.

Phone can't even pass the system configuration

Hello mates!
I've sold my Pocophone a while ago and it was working as supposed to. I don't know what the person did but the phone went to the system configuration as if someone did a factory reset or something but it a mess.
When the setup starts it shows a message "Android Setup isn't responding" with a Wait or Ok option.
After a while the message "Android Setup Keeps stopping" also appers.
After that it starts the confituration but when it asks me to connect to WiFi it's completely blank. No WiFi options is showed in the screen.
I can skip that and continue the configuration but in the end a message is showed saying that I didn't configurate a Google Account and it puts me back to the beggining of the configuration.
I've tried a wipe data in recovery menu but nothing changed.
Edit: after I noticed that I can access de notification bar and the configurations of the phone. I discovered that it's using Android 10.0.4.0 and that I can't access WiFi button or configuration. WiFi button is not clickable and the configuration menu is blank and if I wait some long time the options appears but when I click to activete WiFi it says that is activanting but the button comes back to original position.
Edit 2: with Mi Flash Pro I could install the latest version of the system (10.0.6.0) but nothing changed. I noticed that in this configuration menu after a while the phone reboots.
Edit 3: Now I've found something bizarre. Baseband version is unknown. I think that most of the problems maybe is connected to that.
antonioli84 said:
Hello mates!
Edit 2: with Mi Flash Pro I could install the latest version of the system (10.0.6.0) but nothing changed. I noticed that in this configuration menu after a while the phone reboots.
Edit 3: Now I've found something bizarre. Baseband version is unknown. I think that most of the problems maybe is connected to that.
Click to expand...
Click to collapse
Latest version of miui is MIUI 11 (11.0.6.0).
If the baseband version is unknown it means you have corrupted the modem. Your IMEI number is also gone and you can't use your SIM services.
---------- Post added at 01:16 PM ---------- Previous post was at 01:07 PM ----------
antonioli84 said:
Hello mates!
I've sold my Pocophone a while ago and it was working as supposed to. I don't know what the person did but the phone went to the system configuration as if someone did a factory reset or something but it a mess.
When the setup starts it shows a message "Android Setup isn't responding" with a Wait or Ok option.
After a while the message "Android Setup Keeps stopping" also appers.
After that it starts the confituration but when it asks me to connect to WiFi it's completely blank. No WiFi options is showed in the screen.
I can skip that and continue the configuration but in the end a message is showed saying that I didn't configurate a Google Account and it puts me back to the beggining to that.
Click to expand...
Click to collapse
There are two setups in miui, one is done by miui and second is done by google. So try setting up your phone both times without google account. Once you've made it to the launcher you can figure out the problems.
callmebutcher101 said:
Latest version of miui is MIUI 11 (11.0.6.0).
If the baseband version is unknown it means you have corrupted the modem. Your IMEI number is also gone and you can't use your SIM services.
---------- Post added at 01:16 PM ---------- Previous post was at 01:07 PM ----------
There are two setups in miui, one is done by miui and second is done by google. So try setting up your phone both times without google account. Once you've made it to the launcher you can figure out the problems.
Click to expand...
Click to collapse
Thank you for the reply.
That day after hard reset again and knock a little bit the phone, all of sudden the unkwown status changed and the WiFi worked. But was intermittent and also all of sudden the WiFi stopped and sometimes worked on next boot and sometimes not showing again unknown. Sometimes the phone rebooted by itself.
Something is weird with the phone and I don't know if it's physical or software issue.
I returned the phone to the owner. I'm sorry I wrote 10.0.6.0 but it's 11.0.6.0.

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