Why does Pokémon GO not work on our devices? - Xperia Z5 Compact Q&A, Help & Troubleshooting

I have setup 20 or so different phones and tablets for others in the past week from bottom of the line 2012 phones to s7's and not a single one has problems with this app except for my phone. What gives?
Things I've tried: force GPU rendering, both versions of app, 6.9.0 maps and the latest maps with and without cache. Hell i have even changed roms and kernels. Nothing works.
The only time this app runs on this phone is when I setup a multi-window app on and ran it on half the screen. It works decent at best then.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
What have you guys been doing to make it work? I see in the play store reviews for z5c others have the same issues but no one's asked yet.

---

Mine works fine.
Had to reboot after installation to get GPS to sync properly.

---

Huli13 said:
Mine works fine.
Had to reboot after installation to get GPS to sync properly.
Click to expand...
Click to collapse
whats your setup? I might go back to lollipop to give it a go. I did a quick google and z3 compact owners are also affected by this so its something with the ui for sure.

---

civicsr2cool said:
whats your setup? I might go back to lollipop to give it a go. I did a quick google and z3 compact owners are also affected by this so its something with the ui for sure.
Click to expand...
Click to collapse
works fine here also! Im on latest marshmallow

---

Stock 6.0.1 running the 224 build. Have not gotten the newest update for some reason. Checked just a few minutes ago.
Might make a difference of where my phone is from... IIRC it is Singapore.

---

I have this game on my phone and have no issues at all. I'm running marshmallow 6.0.1 with 224 build

---

Are any of y'all rooted? I've setup a root cloak but that didn't change anything either.

---

Works fine for me. Stock Lollipop here.

---

In what way doesn't it work for you? It just force closes on start? Are you using the latest Pokémon Go version, 0.29.2? It starts up and plays just fine on my Z5C with XPower v3.0 (.224) and AndroPlus kernel v33. Rooted, all apps up-to-date.

---

Triflot said:
In what way doesn't it work for you? It just force closes on start? Are you using the latest Pokémon Go version, 0.29.2? It starts up and plays just fine on my Z5C with XPower v3.0 (.224) and AndroPlus kernel v33. Rooted, all apps up-to-date.
Click to expand...
Click to collapse
I've got the exact same setup as you. Hmm
The games animations are so sluggish that it's unresponsive or very late to responses. It appears to be running at just a few fps. When hitting up a pokestop the game will take up to 30 seconds to zoom in and pop it up, then making it spin is even more fun. Scrolling down the Pokémon list is impossible because it glitches from the scroll animations and will just click wherever you started scrolling from. When at a Pokemon page to try and scroll to transfer it the pages will not move one bit. Then the pokedex doesn't work either. I've found a lot of videos on YouTube for that glitch. All seem to be z compacts and moto gs.
I'll keep messing around with it eventually. Ive downgraded back to my s4 mini because this phone has bad nothing but problems with every update sony puts out :\
Edit: I've uploaded a screen grab of some gameplay on the next page

---

I got it to load battles and stops a bit better. Still not functional though. I set the resolution of the app to 320x480. I uploaded a screen grab of me going though some menus to show what's going on. I'll be forwarding this issue up to niantic as well for the other z5c owners having issues.
https://youtu.be/NrhiDQzcwJo

---

Have the same issues. Had it on rooted .224, Xpower 3.0 (both kernels) and now also on cm13. Though the cm13 gave me a slight performance improvement (when things are going well) but most of the time the problem starts like 5 seconds after the maps are loaded. Didn't try caching the maps or other versions of gmaps.
Did try all kinds of tweaks with kernel audiator, but only made things worse.
For some reason, the problem sometimes doesn't occur for hours before it does again.
rebooting, clearing cache, closing the app then rebooting, force reboot.... all fail to solve the issue.

---

D-n_n-S said:
Have the same issues. Had it on rooted .224, Xpower 3.0 (both kernels) and now also on cm13. Though the cm13 gave me a slight performance improvement (when things are going well) but most of the time the problem starts like 5 seconds after the maps are loaded. Didn't try caching the maps or other versions of gmaps.
Did try all kinds of tweaks with kernel audiator, but only made things worse.
For some reason, the problem sometimes doesn't occur for hours before it does again.
rebooting, clearing cache, closing the app then rebooting, force reboot.... all fail to solve the issue.
Click to expand...
Click to collapse
yeah i made it the whole first three days after launch not realizing it was bad because servers were so spotty. I dont really know what else to try though. Ive switched to my backup phone and probably will be selling my z5c, ive really missed my old phone and spending this much time with it will only make me more attached again lol

---

works fine last build (stock not rooted) apk ver 29.2

---

Holly Jesus...
Отправлено с моего E5823 через Tapatalk

---

civicsr2cool said:
I got it to load battles and stops a bit better. Still not functional though. I set the resolution of the app to 320x480. I uploaded a screen grab of me going though some menus to show what's going on. I'll be forwarding this issue up to niantic as well for the other z5c owners having issues.
https://youtu.be/NrhiDQzcwJo
Click to expand...
Click to collapse
hello, i have the exact same problem!! After some time, the app becomes unusable.
Sluggish, lagging fps when opening pokemon menu, when going around .... and it seems it's phone-software related not server related (it's slow in rendering graphics, not "lagging").
Did you find a solution?
I'm still on MM 6.0 .185, using AndroPlus kernel v30. Developer settings > running server -> pokemon using 460 mb RAM !
How much ram does it suck on your phone, guys?
EDIT: might it be related to root apps/xposed? Did you try on stock with just root?
Where are other threads reporting this issue?
i'm also thinking about CPU downclocking because of heat, as the phone gets hot, and here is summer. However, even with throttling the game should still run well.
EDIT: If you have time, please analyze which can be the cause, as other people seems to have no problems with similar configuration and this is strange. Unfortunately at the moment i have no time to reset the phone and try.
Also thanks for reporting it to Niantic.

---

ninestarkoko said:
hello, i have the exact same problem!! After some time, the app becomes unusable.
Sluggish, lagging fps when opening pokemon menu, when going around .... and it seems it's phone-software related not server related (it's slow in rendering graphics, not "lagging").
Did you find a solution?
I'm still on MM 6.0 .185, using AndroPlus kernel v30. Developer settings > running server -> pokemon using 460 mb RAM !
How much ram does it suck on your phone, guys?
EDIT: might it be related to root apps/xposed? Did you try on stock with just root?
Where are other threads reporting this issue?
i'm also thinking about CPU downclocking because of heat, as the phone gets hot, and here is summer. However, even with throttling the game should still run well.
EDIT: If you have time, please analyze which can be the cause, as other people seems to have no problems with similar configuration and this is strange. Unfortunately at the moment i have no time to reset the phone and try.
Also thanks for reporting it to Niantic.
Click to expand...
Click to collapse
I thought I had it going good, but then I visited central park and game couldn't even load the map let alone the stops lol I've given up hope on this phone.
If you search around Reddit there are quite a few threads on it.

---

civicsr2cool said:
whats your setup? I might go back to lollipop to give it a go. I did a quick google and z3 compact owners are also affected by this so its something with the ui for sure.
Click to expand...
Click to collapse
Sent from my D6503 using XDA Free mobile app
---------- Post added at 01:04 PM ---------- Previous post was at 01:03 PM ----------
Bezzo19 said:
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah that's qqqI qq
Sent from my D6503 using XDA Free mobile app
---------- Post added at 01:18 PM ---------- Previous post was at 01:04 PM ----------
Bezzo19 said:
Sent from my D6503 using XDA Free mobile app
---------- Post added at 01:04 PM ---------- Previous post was at 01:03 PM ----------
Yeah that's qqqI qq
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Sent from my D6503 using XDA Free mobile app

---

civicsr2cool said:
I thought I had it going good, but then I visited central park and game couldn't even load the map let alone the stops lol I've given up hope on this phone.
Click to expand...
Click to collapse
Found the cause: too aggressive CPU throttling by Sony. CPU/GPU frequency/cores reduced excessively.
Solution: edit the thermal-engine.conf inside system/etc as described here:
http://forum.xda-developers.com/xperia-z5/general/tweak-improve-performance-reduce-t3387879
Do not simply replace the stock file with the modded file you can found there, because on Z5C things are different.
Personally i created a file where:
- i've edited only the first two sections [msm_therm__0.DEFAULT] and [msm_therm__1.DEFAULT]
- increased the temperature's thresholds (about +5C°) that trigger CPU/GPU/cell.. power reduction
- in 0.DEFAULT section : for the lowest thresholds (i reduced the number of thresholds like in the topic above) , i applied the reductions (cpu frequency reduction, cpu switchoff,...) taken from the modded file from the topic above, and tweaked the battery value to make it more similar to the stock values (it should regulate the maximum current if you are charging a hot device)
- in 1.DEFAULT section: i kept the reductions applied by the stock thermal-engine (and just tweaked small cluster freq). I edited temp values (about +5C°).
It's a beta configuration for me, as I will need to test more configurations (ex. choose GPU reduction before CPU, immediately reduce big cluster cpu values,...) but for now it works for me.
No more sluggish-lagging-slow fps animations, Pokemon go completely smooth! Obviously phone a bit hotter.
I'm attaching this personal modded file, if you want you can use it but i take no responsibility for it.
If you want to compare the differences between stock and modded, use a program like WinMerge.
Thanks @RyTekk for his contribution regarding thermal management in Z5 line
EDIT: tweaked thermal-engine a bit more, lower big cluster frequencies

---

ninestarkoko said:
Found the cause: too aggressive CPU throttling by Sony. CPU/GPU frequency/cores reduced excessively.
Solution: edit the thermal-engine.conf inside system/etc as described here:
http://forum.xda-developers.com/xperia-z5/general/tweak-improve-performance-reduce-t3387879
Do not simply replace the stock file with the modded file you can found there, because on Z5C things are different.
Personally i created a file where:
- i've edited only the first two sections [msm_therm__0.DEFAULT] and [msm_therm__1.DEFAULT]
- increased the temperature's thresholds (about +5C°) that trigger CPU/GPU/cell.. power reduction
- in 0.DEFAULT section : for the lowest thresholds (i reduced the number of thresholds like in the topic above) , i applied the reductions (cpu frequency reduction, cpu switchoff,...) taken from the modded file from the topic above, and tweaked the battery value to make it more similar to the stock values (it should regulate the maximum current if you are charging a hot device)
- in 1.DEFAULT section: i kept the reductions applied by the stock thermal-engine (and just tweaked small cluster freq). I edited temp values (about +5C°).
It's a beta configuration for me, as I will need to test more configurations (ex. choose GPU reduction before CPU, immediately reduce big cluster cpu values,...) but for now it works for me.
No more sluggish-lagging-slow fps animations, Pokemon go completely smooth! Obviously phone a bit hotter.
I'm attaching this personal modded file, if you want you can use it but i take no responsibility for it.
If you want to compare the differences between stock and modded, use a program like WinMerge.
Thanks @RyTekk for his contribution regarding thermal management in Z5 line
Click to expand...
Click to collapse
Most of us here are running androplus kernel and not a Sony kernel. I am not all that keen on messing around with temperature Threshold's as I've has this phone up to 170*f a few times and it's not pleasant at all. I've had a few instances where the app worked just fine for a few hours then the next time I pull it up itsback to being crappy again. Someone else may want to give this a go though.