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HI guys,
i have 2 problems from 3 days:
i have a problem with my SG2 when i disconnect the charge cable my phone continually stay in charge and every 10-15 second say me charging paused voltage too high.
second problem is USB , when i connect my phone to my computer it does not recognize it .
3 days ago all work perfectly now i try to restore stock firmare, full wipe but the problem persists anyone can help me? thanks
Sounds like the USB circuitry issue we see a fair bit of on here. Given you've already done a wipe & gone back to stock & you're still seeing the problem, I'd say it's a repair job.
Edit to add - You could try gently cleaning the USB port with an new/unused toothbrush before you do send it in for servicing.
maybe is hardware problem i dont know But the problem is in the same spot may be the cable entry which is damaged
Yep it could be the socket itself is damaged rather than the board. I guess they only way you'll know (assuming cleaning it doesn't work; which it probably won't) is if you have a mobile tech take a look at it.
The cable itself can become worn on the pins from multiple flashing and removal of usb cable .
jje
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
spaceosc said:
if u bought it during the fire sale u have about a week till (8/20) the one year warranty expires.
http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html
go to palm support and CHAT with them. do not call cuz that cost money.
once u get an RMA they will send a box and take care of Shipping.
then go here to wipe and remove android
http://forum.xda-developers.com/showthread.php?t=1426244
once wiped send it in and your speaker will be fixed, it will take about a week.
Click to expand...
Click to collapse
from another thread
sstar said:
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
Click to expand...
Click to collapse
spaceosc said:
from another thread
Click to expand...
Click to collapse
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
synchron50 said:
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
Click to expand...
Click to collapse
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
spaceosc said:
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
Click to expand...
Click to collapse
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
synchron50 said:
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
Click to expand...
Click to collapse
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
spaceosc said:
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
Click to expand...
Click to collapse
Thanks, you are giving me hope to try again while my warranty is still good. Maybe I'll put a big note on the screen PLEASE REPLACE USB CONNECTOR - wouldn't hurt.
Synchron50
I know this is really old, but im finding my self with similar issues and no warrenty
synchron50 said:
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
Click to expand...
Click to collapse
Hi all. I know this thread is really old, but I'm finding myself dealing with similar issues. And I'm obviously out of warranty. I can't get windows, linux, or Toolbox to pick up the USB. I'm actually in a worse case scenario mention here and am stuck in meboot, TWRP, and WebOS recovery, because I had wiped the rom. It must be an issue with the USB port, I've lost track of my original Hp touchpad OEM cable, and have tried every USB cable I can find. Any help would be appreciated.
A month or two ago I started experiencing problems while connecting my S2 to the PC or laptop using the data cable.
When I connect the cable to my S2 on the PC or laptop it comes up with the balloon messages in the system tray:
USB device not recognised.
Then a short while later it comes up with another balloon message:
This device can perform faster.
Sometimes while transferring data, it will disconnect and the file transfer fails.
Sometimes if the cable is moved slightly it will cause the device to disconnect from the PC.
And, of course, the file transfers are much slower than they should be and much slower than they used to be.
GT-I9100 Rooted.
I9100XXKKI3
Gingerbread 2.3.6 Stock (Frankenstein)
I haven't touched any ROM or flashed anything on this in like over 8 months so it's nothing to do on that front.
I removed micro SD card and tried reconnecting again, still the same problem.
I've tried different computers, still the same problem.
I've used different cables, still the same problems. Tried enabling and disabling USB debugging. Same problem still remains.
The USB cables and computer and laptop work fine with my S3.
All the correct drivers are installed for the S2.
I'm resigned to thinking it's a hardware issue as I've exhausted other options. Is there a simple fix or will this need sending back to Samsung?
I've had the phone over a year now but someone told me the warranty is two years?
All help appreciated guys. Thanks in advance.
Why don't you upgrade to ICS?
przemcio510 said:
Why don't you upgrade to ICS?
Click to expand...
Click to collapse
Probably because his USB port doesn't currently work properly.
@OP, this is often caused by a dirty or faulty USB port. You can try cleaning it, but you may need to replace it.
Try cleaning it out with a dry toothbrush first.
If that doesn't work, take the battery out, and try cleaning the port with a small q-tip with a small amount of isopropyl alcohol; let it dry for a while after that, then replace the battery.
If THAT doesn't work, you'll probably need to replace the part for the USB port.
If your warranty is still good, you could try to go that route, but you'll need to unroot your phone. Otherwise, I've heard it runs about $15 for the part, and you can replace it yourself. If you don't feel up to it, you can have a cell repair shop or Samsung service center do it for you, but it will probably be significantly more expensive than $15.
My opinion based on your description is the USB socket on the phone is wearing out/damaged. The USB socket is on a small circuit board separate from the main logic board. It's easy to replace and the part is cheap on EBay. Search for a disassembly/tear down video and judge whether you can do it yourself.
Sent from my GT-I9100P using Tapatalk 2
Thanks for the very quick responses guy. They were very thorough as well.
I will look into cleaning the port and if it still doesn't work I'll consider having it repaired. My soldering skills were excellent but I haven't done it for a few years, so may leave it in someone else's hands.
I haven't upgraded to ICS as I was very happy with my phone at the time. Also, a couple of friends who had upgraded to ICS on their S2 regretted it due to numerous problems, which put me off upgrading.
You can still use mobile odin and theres no soldering needed with the usb,it comes as a board with a ribbon cable.
Sent from my GT-I9100 using xda premium
theunderling said:
You can still use mobile odin and theres no soldering needed with the usb,it comes as a board with a ribbon cable.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I've had a look on the Samsung website here:
w ww.samsung.com/uk/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
It seems as though the warranty period on my phone is 24 months so I might just get it done via Samsung.
I'll contact them in the morning and see where I stand. If not, then the replacement USB board connected by a simple ribbon cable sounds like a doddle. I've seen a grade A condition part on ebay for about £8 delivered.
Thank you once again.
Communist99 said:
A month or two ago I started experiencing problems while connecting my S2 to the PC or laptop using the data cable.
When I connect the cable to my S2 on the PC or laptop it comes up with the balloon messages in the system tray:
USB device not recognised.
Then a short while later it comes up with another balloon message:
This device can perform faster.
Sometimes while transferring data, it will disconnect and the file transfer fails.
Sometimes if the cable is moved slightly it will cause the device to disconnect from the PC.
And, of course, the file transfers are much slower than they should be and much slower than they used to be.
GT-I9100 Rooted.
I9100XXKKI3
Gingerbread 2.3.6 Stock (Frankenstein)
I haven't touched any ROM or flashed anything on this in like over 8 months so it's nothing to do on that front.
I removed micro SD card and tried reconnecting again, still the same problem.
I've tried different computers, still the same problem.
I've used different cables, still the same problems. Tried enabling and disabling USB debugging. Same problem still remains.
The USB cables and computer and laptop work fine with my S3.
All the correct drivers are installed for the S2.
I'm resigned to thinking it's a hardware issue as I've exhausted other options. Is there a simple fix or will this need sending back to Samsung?
I've had the phone over a year now but someone told me the warranty is two years?
All help appreciated guys. Thanks in advance.
Click to expand...
Click to collapse
This is a Cable problem. The USB port of your device is wider now, that's why the cable doesn't fit well. Buy a micorUsb cable for blackberry, it's always very full and thick, then use it to connect your phone. The issue should be resolved.
I once had the same problem with my Nokia N8 and using a Samsung cable (which looks fuller and thicker) solved it.
Yeah warranty should be 2 years BUT youll have to unroot it first if your sending it to them.
They may also wipe your phone and stick on 4.0.4.
If you get the board yourself,check the number is going to be the same i.e the spare one I have here is GT-I9100 rev2.2.
Also other people have got a replacement board and the mic doesnt work(think the boards are sold as refurbished).
So its up to you which option you go for.
Sent from my GT-I9100 using xda premium
Hello, dunno if this is possible/normal but my SII got issue connecting to computer with usb. If i move it slightly, it'll disconnect/reconnect. Sometimes i have to handle the phone is some weird position or it won't connect at all. However for charging, it never has issues. How can i fix this?
There is problem with your USB cable. If you have problems while charging also, then it will be an issue of USB port of your phone.
But i tested with all cable i have, about 4..! The computer detect it but it will disconnect/reconnect as said, often.
And for ADB app such as APK Installer, it won't detect it even if comp did. This is strange, but that's how it is..!
goja said:
Hello, dunno if this is possible/normal but my SII got issue connecting to computer with usb. If i move it slightly, it'll disconnect/reconnect. Sometimes i have to handle the phone is some weird position or it won't connect at all. However for charging, it never has issues. How can i fix this?
Click to expand...
Click to collapse
If the cables are not the culprit, it is either the USB port on the phone or the phone itself. You may try cleaning the port, or it needs replacing. I experienced somewhat similar, what I did was do a data wipe and cache wipe on recovery, and that seems to fix the connecting/disconnecting problem.
No it's not software, i have recently reinstalled everything.. I looked at the internal usb port with a little flashlight and it looks fine, i don't get it.. I'm gentle with my devices!
Gs2 is prone to get its USB port faulty, doesn't matter how gentle you are. It can be replaced cheaply though by most of the mobile repair shops. If you want to do it yourself then check out Keith Ross' guide for USB board replacement.
May i ask.. GS2 and GS4 too..?
S2, S3 and S4 all use the same type of connector.......
The issue probably isn't as common on the S3 and S4 simply because those devices are newer and have had less chance for the port to wear out......
The connector (in my opinion) is pathetically fragile and totally unsuitable for repeated connection/disconnection...I think it's called manufacturer induced inbuilt obsolescence lol....
I have personally replaced the ports on two S2s and am having to consider the possibility of replacing the port on mine in the very near future.
Partial failure of the port is a lot more common than is realised......
My wife says I'm a phone geek....She's probably right
It's the micro USB phone connector. It's a design fault, we can thank Samsung for that. the DATA pins have "broken" from the mainboard and you have to resolder them, I did the same thing to make the data work.
Very tiny soldering.. Not everyone can do that, eh?
^this is true.......
Best to replace the entire board.....
http://forum.xda-developers.com/showthread.php?t=2335961
My wife says I'm a phone geek....She's probably right
Whenever i connect my phone with USB to PC (windows 10) , it first alert as connected and then again for disconnected and then again connect and disconnect again and again. SO i am not able to transfer any data as MTP/Mass storage mode doesn't work as PC finally doesn't recognize it .
It's not Software problem It's Hardware one. So all solution related to flashing new ROM /factory reset didn't worked.
Already replaced USB cable and tried on different PC with same results even with correct drivers installed.
So it's fault in USB port , so swapped with friend's Galaxy S2 USB Board completely and again same problem.
I tried when i dissembled it but then there was no GSM network and same usb problem. assembled it back , GSM connection came but again same USB problem.
Though it charges but doesn't connect and shows properly on device manager also. Also sometimes it does detect AC charger as USB , then i disconnect and connect again , then it shows normal AC charger connected.
What's the real problem as even replacement USB board also giving same problem ? Is it problem with motherboard ?
HELP , it's very irritating.
Probably not the motherboard....My guess is the wrong version of the usb board.....There are 4 different 'revisions' of this board for the international i9100.
My guess is you brought the wrong one.
See this thread for details......
http://forum.xda-developers.com/showthread.php?t=2335961
http://i.imgur.com/rVnFwJM.jpg
keithross39 said:
Probably not the motherboard....My guess is the wrong version of the usb board.....There are 4 different 'revisions' of this board for the international i9100.
My guess is you brought the wrong one.
See this thread for details......
http://forum.xda-developers.com/showthread.php?t=2335961
http://i.imgur.com/rVnFwJM.jpg
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Click to collapse
So are you sure it's just 100% USB problem not motherboard ? if yes then i can get it replaced by Local repair shop in less than INR.400 ($5.97) where he will make me sure it works well.
Sounds like a nice deal right ?
EDIT- I just checked the both my old board and the replacement board from my friend's S2 are same Rev no. 2.3 .
But still same issue though his phone might have USB problem.
Can you make sure it's just the USB board problem and motherboard has no role in it. ? so that i can just get the board replaced without any tension ?
My 'gut instinct' is still telling me that it's the usb connector........
IMO, this type of connector is pathetically fragile and simply cannot withstand repeated connection/disconnection over long periods of time. I have owned a number of devices that rely on a micro USB port, and on over 50% of them, either the port or the plug on the end of the supplied charger/connection lead has failed (and I treat my devices with care).
I have never heard of a motherboard causing these types of issues and I've been active on the S2 forums for nearly 4 years, so I've seen a *lot* of posts....having said that, it can't be entirely ruled out....The S2 is now 5 flagship devices out of date, and I guess that those devices that remain in service will start to exhibit new faults that only age can reveal.....
It's up to you if you want to replace the usb board, but bearing in mind the relatively inexpensive cost of the part (compared to the cost of the motherboard), it's as good a place to start diagnosing the issue as any....it's what I'd be doing if i were in your place......
http://i.imgur.com/rVnFwJM.jpg
keithross39 said:
My 'gut instinct' is still telling me that it's the usb connector........
IMO, this type of connector is pathetically fragile and simply cannot withstand repeated connection/disconnection over long periods of time. I have owned a number of devices that rely on a micro USB port, and on over 50% of them, either the port or the plug on the end of the supplied charger/connection lead has failed (and I treat my devices with care).
I have never heard of a motherboard causing these types of issues and I've been active on the S2 forums for nearly 4 years, so I've seen a *lot* of posts....having said that, it can't be entirely ruled out....The S2 is now 5 flagship devices out of date, and I guess that those devices that remain in service will start to exhibit new faults that only age can reveal.....
It's up to you if you want to replace the usb board, but bearing in mind the relatively inexpensive cost of the part (compared to the cost of the motherboard), it's as good a place to start diagnosing the issue as any....it's what I'd be doing if i were in your place......
http://i.imgur.com/rVnFwJM.jpg
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Click to collapse
Thanks , will get the USB board replaced and will let you know how that goes ..
actually i have the same issue
i replaced usb board two times and that changed nothing (one was a new replacement, second that i use now it's an used original board )
still can't use my i9100 with pc
most things i can manage without a pc but still... sometimes it would be easier